This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb004541. When citing the article, please…
Abstract
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb004541. When citing the article, please cite: A.E. Owen, (1984), “Guidelines to the selection of robots”, Industrial Robot: An International Journal, Vol. 11 Iss: 1, pp. 25 - 28.
The main purpose of this chapter is to highlight the latest research on the implicit influence of online game advertising on children and to discuss some possible solutions to…
Abstract
Purpose
The main purpose of this chapter is to highlight the latest research on the implicit influence of online game advertising on children and to discuss some possible solutions to help them cope with this implicit influence.
Methodology/approach
This chapter reviews key theories and relevant empirical evidence in the literature on advertising to children in order to highlight the implicit influence of online game advertising on children.
Findings
Children can be influenced by online game advertising outside their awareness.
Social implications
The chapter challenges the effectiveness of current advertising literacy education.
Originality/value
This chapter highlights the implicit influence of online game advertising on children. It also proposes alternative approaches to current advertising literacy education to help children cope with the implicit influence.
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It is often claimed that flexible automation is the key to the survival of the manufacturing industry. The most significant and emotive form that flexible automation can take is…
Abstract
It is often claimed that flexible automation is the key to the survival of the manufacturing industry. The most significant and emotive form that flexible automation can take is the robot, yet this saviour of the manufacturing industry can be at best an expensive though worthwhile investment, and at worst a financial and political disaster.
Analysis of factory costs shows that the labour content is one third that of materials and bought out components. Industrial Robots are a means whereby costs pertaining to…
Abstract
Analysis of factory costs shows that the labour content is one third that of materials and bought out components. Industrial Robots are a means whereby costs pertaining to materials can be optimized. However, it is argued that the usage of an integrated system of robotics, computers, management analysis techniques etc. rather than a dispersed or isolated installation will ensure maximum productivity from a manufacturing facility.
Erin M. Richard, Christa P. Bupp and Raad G. Alzaidalsharief
We examine whether supervisor support and empathy moderate the relationship between customer injustice and employee display rule deviance through a reduction in employee anger.
Abstract
Purpose
We examine whether supervisor support and empathy moderate the relationship between customer injustice and employee display rule deviance through a reduction in employee anger.
Methodology
Working adults (N = 214) completed an online survey assessing their experiences with customer injustice, feelings of anger, and the extent to which they deviated from emotional display rules over the past month. Participants also completed a measure of trait anger (a control variable), and they rated their supervisor’s general support and empathy.
Findings
Supervisor empathy (but not supervisor support) buffered the relationship between customer injustice and employee anger. In turn, reduced employee anger is related to lower display rule deviance. Country (United States vs. India) also moderated the effect of anger on display rule deviance; the relationship was stronger in India than in the United States.
Practical implications
Service industry employees typically are expected to regulate their emotional displays by displaying positive emotions and hiding negative emotions. Meeting these display rules is considered paramount to providing good service. Unfortunately, customers sometimes treat service employees in a disrespectful or unfair manner, and the resulting employee anger may cause employees to break emotional display rules. It is difficult to control customer behavior, but our results suggest that empathetic managers may help employees manage the negative emotions that result from customer mistreatment. Thus, selecting and training managers to show empathy may improve customer service by resulting in more resilient employees.
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Ellen van Oost, Stefan Kuhlmann, Gonzalo Ordóñez-Matamoros and Peter Stegmaier
How to derive policy implications from five future scenarios of transformed research and innovation (R&I) systems? This paper analyzes methodological and content issues of five…
Abstract
Purpose
How to derive policy implications from five future scenarios of transformed research and innovation (R&I) systems? This paper analyzes methodological and content issues of five future scenarios of transformed R&I systems. The aim of this paper is to provide an outlook on strategic policies capable of facilitating or moderating these transformative changes in R&I practices is discussed in light of overarching intentions to foster “responsible” ambitions (in Europe and beyond, discussed as responsible research and innovation, RRI).
Design/methodology/approach
The paper elaborates a four-step methodology to assess the scenario’s policy implications: first, by articulating the scenario implications for six core dimensions of R&I systems; second, an RRI assessment framework is developed to assess in each scenario opportunities and limitations for transforming R&I systems towards responsibility goals; the third involves a cross-scenario analysis of similarities and differences between the scenarios, allowing the identification of robust policy options that make sense in more than one scenario. The last analytical step includes again the richness of the individual scenario assessments aiming to provide a broader outlook on transformative policy orientations.
Findings
The paper concludes with outlining the contours of a future-responsible R&I system together with some suggestions for transformative policy orientations that aim to govern the R&I system towards such a future, as a source of inspiration and reflection.
Research limitations/implications
The analysis is based on five future scenarios that do not systematically cover future developments external to the R&I system.
Practical Implications
An outlook of strategic policies capable of facilitating or moderating these transformative changes in R&I practices is discussed in light of the overarching European Union goal of encouraging the performance of RRI.
Originality/value
This paper provides inspirational anticipatory strategic intelligence for fostering the responsible ambitions of research with and for society.
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Reviews a number of contributions to migration analysis. Discusses someof the rudiments of migration modelling before turning attention tospecific applications. Pays particular…
Abstract
Reviews a number of contributions to migration analysis. Discusses some of the rudiments of migration modelling before turning attention to specific applications. Pays particular attention to articles which have modelled the interaction between labour and housing markets.
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MUCH has already been said and written upon the subject of the indicator: but in view of the general trend of advanced Public Library administration a little space may with…
Abstract
MUCH has already been said and written upon the subject of the indicator: but in view of the general trend of advanced Public Library administration a little space may with advantage be devoted again to the consideration of its value as a modern library appliance. Passing over (a) the decision of that curiously constituted committee formed in 1879 to consider and report on indicators, and (b) the support which it received in 1880 from the Library Association, it may be said that for the next fourteen or fifteen years the indicator system was the popular, almost the universal, system in vogue throughout the country. Of late years professional opinion as to its value has undergone a remarkable change. The reaction which has set in was brought about chiefly by the introduction of Open Access in 1894, with the many reforms that accompanied it, though much, doubtless, was due to the prevalence of a more exact and systematic knowledge of librarianship, and to the natural evolution of ideas. It is not, however, intended in this paper to compare the indicator with the open access system, but with others suitable to the requirements of a closed library.
ONE effect of sharing a common language with America is the imposition of a surfeit of books on matters like work study, in which our own literature is modest indeed. The almost…
Abstract
ONE effect of sharing a common language with America is the imposition of a surfeit of books on matters like work study, in which our own literature is modest indeed. The almost simultaneous publication of two books with a common subject is therefore very unusual. They both deal with work measurement, one in forty‐seven chapters and the other in fifteen. Since books are not judged by a quantitative standard this is no guide to their respective merits.
Jaclyn M. Nowakowski and Donald E. Conlon
We provide a brief review of how the concept of justice has evolved over time from a single construct (distributive justice) to one represented by four constructs (distributive…
Abstract
We provide a brief review of how the concept of justice has evolved over time from a single construct (distributive justice) to one represented by four constructs (distributive, procedural, interpersonal, and informational justice). We then compare and contrast two recent meta‐analytic views of organizational justice, focusing on the relationships each documents between justice constructs and organizational outcomes. We conclude by arguing that the justice literature needs to focus on identifying moderators of the justice‐outcome relations noted in the meta‐analyses.