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This paper continues the reporting of the Unit's work on a method of investigating how often readers fail to find what they are looking for on the shelves, why they fail, and what particular books they fail to find. The method used is a slight modification of the earlier one—readers were asked to record on a slip provided the details of the book or periodical they were looking for, or subject area they were looking in, their academic status, and the date, and then to place the slip in an adjoining box. From analysis of these ‘failure’ slips it was possible to determine the cause of the reader's failure, the individual book the reader was looking for, and the pattern of failure for different groups of volumes. A new development was surveys of samples of readers, carried out during the fortnight of peak demand. Answers to these surveys provided information on the effect of failure on a reader's work, what action he took after failing, whether he found adequate substitutes, how many books he found by browsing, and what proportion of the books he consulted he borrowed. Some of these answers could be checked by a direct count of the books used in, and borrowed from, the library. The investigations were carried out in three University libraries, each with its own characteristic library structure and teaching patterns. These differences were reflected in the results obtained. It is hoped that the methods of investigation used can be employed by librarians to investigate the effectiveness of some of the services in their own libraries.

The new British Library building is being constructed next to St. Pancras railway station in London. The building itself is being constructed for the Department of National Heritage by PSA Projects, their Management Contractors, Laing Management, and a large number of sub‐contractors. By contrast the automation supporting the services in the new building is being managed directly by the British Library. This paper gives an outline of these computer systems and the services that they provide. It concentrates more on what the systems do rather than the technology by which they achieve their results. The main computer systems supporting reader services are readers' admissions, the online catalogue and automatic book request.

In recent years, electronic resources have become the library's important storage of a university library, and the fund purchased electronic resources also increased quickly, year after year. In order to find out the readers' present conditions, difficulties and requirement of using e‐recourses, The Library of Shaanxi University of Science and Technology, carried out sampling, questioning and investigating of all teachers and students at campus. The purpose of this paper is to present the findings of this investigation.

The investigation was carried out in 206.3 at the campus, and the investigative target involves teachers, scientific staff, gadre, graduate students, scientific staff, undergraduate students, and some training students, from 15 institutes in the whole university. It centers on seven subjects, deigns 24 question and 155 selective answers, and everyone is multilateral, 1,000 questionnaires were sent out, 909 reclaimed. The ratio is 90.9 percent.

The investigative result shows that: nearly half of the readers investigated are satisfied with e‐resources of our university. At present, the main way that reader's obtained rebases or literature is from traditional library storage. This illustrated that the printing literature obtained important functions. The e‐book does not substitute the traditional printed book. The construction of library storage should advocate the printed one. Readers selecting the printed and e‐book occupy the greatest majority. This shows that the two type of literature are not completely substituted, only mutually supple. The way readers liked obtaining information is to skim the homepage of the library. This indicated the homepage had become the important window to give publicity and serve the outside. It also shows the use of reading on screen, non‐familiarizing the structure and the retrieval method. Showing that the net condition and computer facilities are the main external factors.

This paper analyses the consciousness of using e‐resources, and the ability of obtaining literature for university readers, by investigating some readers' utility of e‐resources at Shaanxi University of Science and Technology. Therefore the readers' range is limited.

In this paper the result from one side reflects every unit and layer personnel's utilizing condition and difficulty of e‐literature at the whole university. By investigating and analyzing, the work emphasis of the library is defined.

The investigating table does not only look into some teachers and students' utilizing condition, and readers' opinions and proposing to use the library's, but also obtains the disseminated fanfaron to all people using the library. By angling the result, it supplies theoretic foundation of e‐resources' order, storage's construction, readers' serve, etc.

The purpose of this paper is to evaluate the performance of table type radio frequency identification (RFID) reader and verify the effect of the use of a parasitic element on the table type RFID reader to increase the communication performance and improve the automatic identification of books in the library.

In this study, the authors observe the magnetic field at each point on the reader by using a small probe antenna and evaluate the reading performance of table type RFID reader at each point on the reader by using a RFID tag. Furthermore, to increase the communication performance, they add a parasitic element on the table type RFID reader and evaluate its usefulness.

The power distribution on the table type RFID reader and the communication performance of the table type REID reader were clearly shown. From the experiments of the magnetic field observation, when the coil surface of a tag is put in the parallel with the antenna plane of the reader, the tag can obtain electric power from the reader most effectively. Furthermore, by using a loop coil between the reader and the tag as a parasitic element, the points where communication is enabled with tag increased as the number of turns of coil increased.

In this research work, the author clearly showed the table type RFID reader’s performance by experiment. Moreover, to increase the communication performance, the author proposed to add a parasitic element to the table type RFID leader.

The paper aims to discuss the course of change and development of reader self‐service within public libraries in China.

The paper takes the form of a discussion of the issues.

The paper finds that self‐service has compelled librarians to change from “helping readers” to “helping readers to help themselves”.

The paper examines change and development in the public library service in China and analyses its inevitability and necessity, as well as pointing out some of the inherent problems.

The purpose of the paper is to grope for the scientific research method for the reader's potential discontent information with the analysis of the show form of the reader's potential discontent information and the statistic analysis of the reader's service information in the academic library.

The paper uses the research method of the behavior analysis to study the show form of the reader's potential discontent information, and farther puts forward the research path for the reader's potential discontent information in the academic library by a statistics analytical methodology.

The paper finds that the reader's potential discontent information is very important but not easy ascertained information source in the library service work estimate. Library supervisor must understand that not only the behavior analysis but also statistics analytical method can develop the scientific analysis and research to obtain the information for the improvement of the library service.

There is an important value for using the behavior analysis and statistics method to develop a further research.

The paper shows that it is very important value to obtain the reader's potential discontent information for improvement of the library service.

The paper offers some important information collection outlet and method to design the service mode and improve the service work for the academic library.

The current study investigates the reader demographics, appeals and reading motivations of Webtoon, a born-digital emerging multimedia reading platform that is widely available via mobile applications. This study aims to contribute to existing reader studies by exploring a novel reading platform in order to create future recommendation services.

An online survey was distributed, targeting Webtoon readers 18 years old or older. Descriptive and exploratory statistical analyses based on 1,117 valid survey responses were conducted to better understand the readers of Webtoon.

Seventy-six percent of Webtoon readers fall into the 18–33 age range, indicating the medium’s popularity among young adult readers. Among 14 appeal elements identified, Webtoon-specific appeals include visual/artistic style, sound and interactivity, time commitment, user-friendliness, and cost and price. Frequently selected Webtoon reading motivations include relaxation, changing one’s emotional state, escapism and achieving new experiences. Lastly, a cluster analysis yielded six distinctive Webtoon reader profiles: Habitual readers, emotionally-responsive readers, occasional readers, convenience-seeking readers, socially aware readers and Webtoon expert readers.

The current study adopts a persona concept from user experience research to suggest a way to understand Webtoon readers and improve recommendation services, a unique approach in reader studies. It aims to understand Webtoon readers from readers’ advisory and media studies perspectives, bridging two areas.

Purpose – To provide educators with a new paradigm for teaching struggling readers that reaches, teaches, and increases comprehension based on authentic, accelerated/enriched, integrated instruction supported by brain research.Design/methodology/approach – The chapter highlights multiple specific steps based on extensive research that educators can take to increase reading achievement for struggling readersFindings – The instructional approach and methods identified in the chapter have demonstrated success in increasing reading achievement for struggling readers and prepares them to be successful readers in the 21st century.Research limitations/implications – The chapter focuses on a great body of research that supports the paradigm shift developed in the chapter which has been used to develop effective instruction with demonstrated results.Practical implications – This chapter presents a framework for rethinking traditional approaches for teaching struggling readers and provides a comprehensive approach for teacher educators, reading specialists, and classroom teachers to transform by using a new paradigm that leads to success.Originality/value of chapter – Originality centers on a new paradigm. Value centers on the impact this new paradigm will make on increasing motivation, engagement, and comprehension of struggling readers.

Purpose – To introduce classroom teachers to an integrated digital literacies perspective and provide a range of strategies and tools to support struggling readers in becoming successful digital readers and multimodal composers.Design/methodology/approach – The chapter begins with the rationale for integrating technology to support struggling readers’ achievement, explains universal design for learning principles, and then offers specific strategies, digital tools, and media for reading and composing.Findings – Provides research support for the use of technology to provide students’ access to grade-level text, enhance comprehension, improve writing, and develop multimodal composition skills.Research limitations/implications – The authors do not address all areas of technology and literacy integration. Instead, they focus on key priority areas for using technology to develop struggling readers’ literacy.Practical implications – The chapter provides theoretical and research-based strategies and digital resources for using technology to improve struggling readers’ comprehension and composition that should be helpful to classroom teachers.Originality/value of chapter – Teachers need support in integrating technology and literacy in ways that will make a meaningful difference for their struggling readers’ achievement and engagement.