Search results

1 – 10 of 43
Article
Publication date: 9 October 2019

Alexander Buhmann, Øyvind Ihlen and Craig Aaen-Stockdale

Meta reviews are central for mapping the state of the field, consolidating the heterogeneous public relations body of knowledge, and pointing to new potential research directions…

Abstract

Purpose

Meta reviews are central for mapping the state of the field, consolidating the heterogeneous public relations body of knowledge, and pointing to new potential research directions. Habermas is one of the most influential contemporary social theorists and his work has repeatedly been used in public relations scholarship. While some have maintained that his work has been most influential in the development of public relations theory, this stream of research has never been reviewed empirically.

Design/methodology/approach

In this paper, the authors present a bibliometric literature review of 263 public relations research articles published between 1980 and 2016 that cite and use Habermas’ work. A network analysis of these publications based on the technique of bibliographic coupling was used to identify common forms of application, research themes, as well as patterns of impact.

Findings

Results show that the use of Habermas has grown significantly, specifically in the recent decade. At the same time, researchers have a narrow focus specifically on earlier developments in the theory. Finally, we discover three main topical research clusters that have been influenced by the theory: public relations and the public sphere, dialogic stakeholder relationships, as well as public relations and communication ethics.

Originality/value

The findings map out an important stream of scholarship in the field by showing where public relations scholars have been and where the research community has not ventured yet. Based on the results of our analysis, the authors propose directions for research to advance future theory development in public relations using Habermas’ work.

Details

Journal of Communication Management, vol. 23 no. 4
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 27 May 2020

Øyvind Ihlen

There is a great potential in pulling together science communication and strategic communication, especially given how the former has gained importance in organizational contexts…

2248

Abstract

Purpose

There is a great potential in pulling together science communication and strategic communication, especially given how the former has gained importance in organizational contexts. Strategic communication, including rhetorical theory, can offer insights that are invaluable to understand the contests over what “truth” is and how different political perspectives influence such debates. The case of vaccine hesitancy is used as an illustration of the challenges posed to organizations and organizational communication around science-related issues today. There is a need to understand the audience in order to build credibility, or ethos, while at the same time recognizing the contingent and situational character of this endeavor.

Findings

Rhetoric and strategic communication can offer science communication the essential knowledge to strengthen credibility. While much attention has been geared toward understanding the audience, strategic communication and rhetoric in particular go further and also spell out the strategic implications for communication that is intended to strengthen credibility. Additionally, rhetoric alerts us to how credibility, or ethos, is not a fixed quality in a sender or a text but is situational and constantly negotiated. While the case of vaccine hesitancy and health authorities is used as an illustration, all organizations share the need to somehow have others believe in what they are saying. The toolboxes of strategic communication and rhetoric hold a number of insights and approaches that could benefit science communication.

Originality/value

The study pulls together insights from rhetoric and strategic communication that can inform science communication.

Details

Journal of Communication Management, vol. 24 no. 3
Type: Research Article
ISSN: 1363-254X

Keywords

Open Access
Article
Publication date: 4 October 2022

Jens Seiffert-Brockmann, Laura Hackl and Øyvind Ihlen

The paper aims to analyze the contribution of young academics to the field of public relations (PR) and shows which authors exert most influence on them. The study thereby…

1054

Abstract

Purpose

The paper aims to analyze the contribution of young academics to the field of public relations (PR) and shows which authors exert most influence on them. The study thereby contributes to the assessment of the state of the art of theory building in the field. The authors analyzed the study data against the background of two approaches on progress in the field: Nothhaft et al.’s (2018) idea of strategic communication as an elusive concept and Winkler et al.’s (2021) narrative approach.

Design/methodology/approach

The study comprises two parts. First, the authors conducted a survey among participants of the EUPRERA PhD-workshops between 2007 and 2019, asking respondents about their perception of the state of the field. Second, the authors performed a bibliometric (co-)citation analysis of the young scholars’ most important works.

Findings

Results indicate that though the field has progressed in terms of quantity and diversified with regard to established paradigms, it has not matured in a sense that it has settled on a generally accepted theoretical underpinning. However, the data show how the dominant paradigms in the field map onto the co-citation networks that emerged out of the works of young scholars. The authors’ findings imply that this new generation might signal their allegiance to a paradigm by citing the works of its emblematic authors.

Originality/value

Unlike most bibliometric studies, this one uses an author-centered approach, thus studying works that matter most to young academics themselves. Not only do the authors thereby contribute to the analysis of the state of theory building in PR research, but also expand the scope in looking at research as a social system, in which young researchers need to position themselves.

Details

Journal of Communication Management, vol. 27 no. 3
Type: Research Article
ISSN: 1363-254X

Keywords

Book part
Publication date: 28 July 2014

Øyvind Ihlen, Steve May and Jennifer Bartlett

The purpose of this chapter is to address the question of how communication studies can prove its value in relation to corporate social responsibility (CSR). As many disciplines…

Abstract

Purpose

The purpose of this chapter is to address the question of how communication studies can prove its value in relation to corporate social responsibility (CSR). As many disciplines seek to understand CSR, the role of communication has been relatively underexplored despite its prevalence in demonstrating and shaping social responsibility positions and practice.

Design/methodology/approach

Literature review.

Social implications

The literature review points to what we consider as four aces. Communication studies alert us to (1) how meaning is constructed through communication, something that has implications for the management of organizations as publics hold different views of CSR and expect different things from them; (2) how a dialogue between an organization and its publics should unfold; (3) how practices of transparency can assist organizations to come across as trustworthy actors; and, importantly, (4) how a complexity view is fruitful to grasp the CSR communication process.

Originality/value

These four key themes could be instructive for practitioners who want to argue for and demonstrate the usefulness of strategic communication for the management of CSR and bridge meso and macro levels of analysis.

Details

Communicating Corporate Social Responsibility: Perspectives and Practice
Type: Book
ISBN: 978-1-78350-796-2

Keywords

Book part
Publication date: 28 March 2015

Elisabeth Hoff-Clausen and Øyvind Ihlen

The prime goal of this chapter is to discuss what the notion of rhetorical citizenship as a normative aspiration might entail for corporations.

Abstract

Purpose

The prime goal of this chapter is to discuss what the notion of rhetorical citizenship as a normative aspiration might entail for corporations.

Methodology/approach

The chapter draws on a pilot study of the Facebook pages of two banks. A rhetorical criticism of these pages was conducted.

Findings

We suggest that while corporations are assuredly entities very different from the individual citizens who hold civil, social, and political rights – which do not directly apply to corporations – rhetorical citizenship is nevertheless a suggestive and constructive metaphor for corporations to communicate by.

Research limitations/implications

Rhetorical citizenship for corporations must, we argue, be(come) rooted in organizational reality, and should involve a continued critical questioning as to what might constitute citizenly communication for corporations under any given circumstances. The chapter is, however, built on limited data from a pilot study and needs to be complemented.

Practical implications

We suggest from our pilot study that the active engagement of corporations in social media may currently be seen as one form of rhetorical citizenship that the public expects corporations to enact. Thus, we argue, corporations in general might as well attempt to do their best to act as rhetorical citizens.

Originality/value

The chapter highlights how communication is a set of practices in which social responsibility must be enacted. We find that this is not a prevalent perspective in the existing literature on CSR and communication.

Details

Corporate Social Responsibility in the Digital Age
Type: Book
ISBN: 978-1-78441-582-2

Article
Publication date: 15 November 2011

Viorela Dan and Øyvind Ihlen

This article seeks to analyse the skills and knowledge that have a positive impact on the reproduction of the core frames of social actors in the mass media.

1869

Abstract

Purpose

This article seeks to analyse the skills and knowledge that have a positive impact on the reproduction of the core frames of social actors in the mass media.

Design/methodology/approach

The theoretical discussion is accompanied by a cross‐cultural case study of the debate surrounding the leaked e‐mail correspondence between climate researchers at the University of East Anglia (UEA) in 2009. First, the authors analysed the framing work of the three main actors with their respective views, namely UEA and the blogs “Real climate”, “Climate audit” and “The air vent”. Second, they conducted an analysis of the media coverage of the issue in the UK, the USA, Germany and Norway, focusing on the importance of cultural factors, psychological biases and conformity to journalistic needs.

Findings

The literature review came to the conclusion that public relations practitioners stand good chances to succeed with their framing when they are able to conceive a message in a way that: is resonant with the underlying culture; appeals to psychological biases; and conforms to journalistic needs. The authors use “framing expertise” as an umbrella term for the knowledge and the skills related to these aspects when designing and promoting frames. In the case study, these theoretical assumptions were tested. While three different frames dominated the discourse, no clear winner of the framing contest was observed. Though qualitative differences in their framing expertise were noted, the frames of all of the strategic actors were accepted in the media, perhaps due to the norms of journalistic balance.

Research limitations

As this study is based on a single case, more research is needed to back up the findings and elaborate on the knowledge and skills needed when framing an issue.

Originality/value

The article pulls together, discusses and elaborates on a body of literature that thus far has been scattered, and makes contributions towards a better understanding of what it is that public relations practitioners actually do.

Details

Journal of Communication Management, vol. 15 no. 4
Type: Research Article
ISSN: 1363-254X

Keywords

Content available
Book part
Publication date: 26 August 2016

Øyvind Ihlen

Abstract

Details

The Management Game of Communication
Type: Book
ISBN: 978-1-78635-716-8

Content available
Book part
Publication date: 24 September 2018

Abstract

Details

Public Relations and the Power of Creativity
Type: Book
ISBN: 978-1-78769-291-6

Article
Publication date: 31 July 2007

Øyvind Ihlen and Øystein Berntzen

The purpose of this paper is to improve upon lobby theory by learning from a failed lobby campaign in which the lobbyist managed to annoy and anger key constituencies.

1721

Abstract

Purpose

The purpose of this paper is to improve upon lobby theory by learning from a failed lobby campaign in which the lobbyist managed to annoy and anger key constituencies.

Design/methodology/approach

The paper is a qualitative case study, conducted on attempts made by the Norwegian oil industry in 2002‐2004 to achieve a tax amendment. Qualitative interviews were carried out with oil industry representatives, two former ministers, political advisers, and members of parliament, and with journalists who had followed the campaign.

Findings

The main argument being put forward in this paper is that lobbyists should use insights from stakeholder theory.

Research limitations/implications

The paper is a single‐case study and it is difficult to generalise its findings. This invites more research.

Practical implications

The paper combines lobby theory with an approach suggested by stakeholder theory which might temper single‐minded advocacy that is too preoccupied with getting immediate political results, and help organizations to remember that it is important to develop good long‐term relations with stakeholders.

Originality/value

The paper has potential to improve lobby theory and efforts.

Details

Journal of Communication Management, vol. 11 no. 3
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 9 May 2008

Øyvind Ihlen

The purpose of this paper is to seek to improve how companies map their environment in order to identify the social norms and values that exist in relation to corporate social…

9388

Abstract

Purpose

The purpose of this paper is to seek to improve how companies map their environment in order to identify the social norms and values that exist in relation to corporate social responsibility (CSR).

Design/methodology/approach

A theoretical discussion is accompanied by a short case study that includes analysis of ten sustainability reports published by the oil company Shell.

Findings

The mapping tools recommended in the literature of management and public relations have limitations. There are also weaknesses in the way that Shell, a supposed leader in the CSR movement, maps its environment. The public sphere concept is suggested as a fruitful supplement.

Research limitations/implications

More in‐depth case studies accompanied with qualitative interviews are needed to back up the conclusions put forward.

Practical implications

The norms, values and expectations regarding CSR are not fixed entities, and it is thus vital for organisations to engage in ongoing listening and dialogue to keep abreast of these changing factors. Companies have to attempt to be well informed and well read participants in civic society. Conceptualizing their environments as made up of stakeholders and a public sphere, can help in this endeavour.

Originality/value

The paper points to the limitation of current environmental mapping tools, and discusses how such mapping exercises can be improved.

Details

Corporate Communications: An International Journal, vol. 13 no. 2
Type: Research Article
ISSN: 1356-3289

Keywords

1 – 10 of 43