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Article
Publication date: 12 June 2024

Özgür Saribaş and Cengiz Demir

The aim of this study is to investigate how sensory elements within hotels influence tourists' satisfaction, decision-making processes and intentions to revisit. Specifically, the…

Abstract

Purpose

The aim of this study is to investigate how sensory elements within hotels influence tourists' satisfaction, decision-making processes and intentions to revisit. Specifically, the study focuses on the sensory dimensions of hotels, namely Colorscape, Visualscape, Soundscape, Smellscape and Tastescape, and their effects on customers.

Design/methodology/approach

To comprehend these effects, interviews were conducted with 25 hotel managers, who were knowledgeable about the sensory experience framework offered by hotels. Content analysis was employed to analyze the data gathered from these interviews.

Findings

The findings of the study reveal the significant impact of sensory elements within hotels on tourists. Despite this importance, hotels may not be fully aware of the significance of sensory characteristics in enhancing the tourist experience. The study identifies the sensory dimensions as influential factors in shaping tourists' perceptions and behaviors.

Practical implications

The outcomes of this research hold practical implications for accommodation businesses in the tourism industry. By understanding and effectively managing sensory elements within hotels, businesses can gain a competitive advantage and enhance customer satisfaction. The study emphasizes the importance of addressing the sensory experience gap in tourism research and highlights the potential benefits of focusing on sensory dimensions in hotel management.

Originality/value

This study contributes to the existing literature by providing insights into the impact of sensory elements within hotels on tourist satisfaction, decision-making and revisit intention. By focusing on the sensory dimensions of hotels and exploring their influence on tourists' experiences, the research offers valuable implications for both academia and the tourism industry.

Details

Worldwide Hospitality and Tourism Themes, vol. 16 no. 6
Type: Research Article
ISSN: 1755-4217

Keywords

Content available
Book part
Publication date: 24 June 2024

Abstract

Details

Battlefield Tourism
Type: Book
ISBN: 978-1-83909-991-5

Book part
Publication date: 24 June 2024

Özgür Saribas

While the battlefield means danger to some people, it may mean excitement and adrenaline for others. Battlefields can also carry the meanings of a mirror of history, a place of…

Abstract

While the battlefield means danger to some people, it may mean excitement and adrenaline for others. Battlefields can also carry the meanings of a mirror of history, a place of commemoration, and respect. At the same time, it is a market and marketing area for travel providers that respond to changing human needs. Many studies mention that battlefields can mean different things for each individual. This section gives the supply and demand size of battlefield tourism that will meet all these meanings. The supply and demand for the battlefields are tried to be expressed by giving both the place of the visit-oriented research on the battlefields in the literature and the protected and surviving battlefields and related structures in the world.

Content available
Book part
Publication date: 24 June 2024

Abstract

Details

Battlefield Tourism
Type: Book
ISBN: 978-1-83909-991-5

Content available
Book part
Publication date: 24 June 2024

Abstract

Details

Battlefield Tourism
Type: Book
ISBN: 978-1-83909-991-5

Content available

Abstract

Details

Battlefield Tourism
Type: Book
ISBN: 978-1-83909-991-5

Book part
Publication date: 24 June 2024

Fatih Çavuşoğlu

People's motivation to travel varies from person to person. They may tend to different types of tourism with different travel motivations. In this context, this chapter aims to…

Abstract

People's motivation to travel varies from person to person. They may tend to different types of tourism with different travel motivations. In this context, this chapter aims to explore reasons for the flow of tourists to battlefield destinations by examining the travel motivations of people who participate in battlefield tourism. In general, it can be said that motivations such as interest in history, interest in battlefields, provide historical information to children, curiosity, escape stress, boredom and daily routine life, spiritual, experience and emotional motives, etc., lead people toward battlefield tourism.

Content available
Book part
Publication date: 24 June 2024

Abstract

Details

Battlefield Tourism
Type: Book
ISBN: 978-1-83909-991-5

Book part
Publication date: 24 June 2024

Yakın Ekin

Special interest tourism (SIT) is a specialized type of tourism. People aim to visit destinations with a specific theme through this type of tourism. During SIT consumption, they…

Abstract

Special interest tourism (SIT) is a specialized type of tourism. People aim to visit destinations with a specific theme through this type of tourism. During SIT consumption, they create or develop peculiar interests and participate individually or in groups. In this respect, SIT is a concept that reflects some trends. These trends developed toward satisfying different interests rather than those developed around mass tourism. In other words, SIT emerges as an alternative movement to mass tourism based on general interests. Soon after mass tourism gained extensive dimension, alternative tourism, ecotourism, and SIT concepts emerged. These concepts altered the style of tourism operations. Diversified tourism operations have transformed conventional tourism into experience-based tourism activities. Presentations of these types of experiences are frequently in the form of special interests. The content of this chapter encompasses the fundamental concepts forming the SIT. An overview of the terminology – such as alternative tourism, sustainable development, and sustainable tourism – is the scope of this chapter. Moreover, criticisms and some trends in SIT are the leading subtopics. Some examples of academic research about SIT in Turkey are listed in the current study. This list was compiled from the information gathered from the Council of Higher Education National Thesis Center Database records.

Book part
Publication date: 24 June 2024

Pınar Işıldar

From ancient times, people have been drawn to the sites of past battles to pay their respects, learn about history, and gain a deeper understanding of the sacrifices made by those…

Abstract

From ancient times, people have been drawn to the sites of past battles to pay their respects, learn about history, and gain a deeper understanding of the sacrifices made by those who fought. Today, battlefield tourism is a popular way for people to connect with the past and honor those who served their countries. Battlefield tourism is a significant component of war tourism and is not a new phenomenon (Smith, 1996). Even before the concepts of dark tourism or thanatourism emerged, studies were mostly carried out within the scope of heritage tourism at battlefields and war-related sites. However, with the increasing interest in the macabre and morbid aspects of history, dark tourism has gained popularity as a distinct form of tourism, encompassing sites related to death, tragedy, and disaster.

The debate about how to interpret war or how battlefield tourism relates to death is not new, and many studies on battlefield tourism compare and contrast various aspects of travel, whether they are dreary, educational, or enjoyable. To examine battlefield tourism from a historical perspective, firstly conceptually, it is necessary to consider how it has been perceived from the past to the present and what structures are involved. This section aims to examine the tourism of the battlefields from a historical perspective. In this context, at the first stage, its development in the literature was examined from a conceptual point of view, and then the turning points where tourism activities started were discussed.

Details

Battlefield Tourism
Type: Book
ISBN: 978-1-83909-991-5

Keywords

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