Teresa Rebelo, Isabel Dórdio Dimas, Paulo Renato Lourenço and Ângela Palácio
The purpose of this paper was to contribute to a deeper understanding of the effects of transformational leadership on team performance, examining the role of team psychological…
Abstract
Purpose
The purpose of this paper was to contribute to a deeper understanding of the effects of transformational leadership on team performance, examining the role of team psychological capital (team PsyCap) and team learning behaviours as intervening mechanisms in that relationship.
Design/methodology/approach
A quantitative study with a cross-sectional design was conducted. The sample was composed of 82 teams from 57 Portuguese companies. Hypotheses were tested through structural equation modelling.
Findings
Results revealed that transformational leadership is positively related to team PsyCap, which, in turn, is positively related to team learning behaviours. Moreover, the study’s findings supported the indirect influence of transformational leadership on team performance, through the role played by team PsyCap and team learning behaviours.
Originality/value
This is the first study that considers the mediating role of team PsyCap and team learning behaviours in the relationship between transformational leadership and team performance. In this manner, the present research contributes to the body of research on leadership, highlighting the way through which leadership might translate into team performance. Moreover, it contributes also to the positive organisational behaviour literature, identifying both antecedents and consequents of team PsyCap. The study’s findings encourage organisations to develop ways of reinforcing transformational leadership behaviours and psychological capital among teams.
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Ramona Rupeika-Apoga and Irina Solovjova
The availability of funding is one of the key problems in the small and medium-sized business not only in Europe but also all over the world economic space. The lack of funds…
Abstract
The availability of funding is one of the key problems in the small and medium-sized business not only in Europe but also all over the world economic space. The lack of funds results in the starvation of the economy preventing it from full-fledged development. The aim of the research is to analyze the factors that interfere with the availability of funding to the small and medium-sized companies, by developing the profiles of SMEs and to give recommendations for the more effective raising of funds. During the research the following research methods were used: the generally accepted quantitative and qualitative research methods in economics, including the comparative analysis and synthesis and graphical depiction. The results of the analyses will be discussed and recommendation will be provided for policy makers and academician in the last section.
Angela Pons, Ana R. Pereira Roders and Molly Turner
The purpose of this paper is to survey the sustainability of management practices followed by local authorities, and their impact on the preservation of World Heritage cities…
Abstract
Purpose
The purpose of this paper is to survey the sustainability of management practices followed by local authorities, and their impact on the preservation of World Heritage cities, taking the Old City of Salamanca as a case study.
Design/methodology/approach
After a brief introduction to the difficult role of World Heritage properties in the sustainable development of cities, the main concerns of their management practices are presented. The paper then surveys the Old City of Salamanca: before, during and after nomination, using the Auditorium project as an illustration of the threat of new development to the outstanding universal value and the difficulty in regulating it. Finally, the paper discusses the risks of inefficient management practices of such properties.
Findings
This survey revealed the inexistence of any management practices uniformly followed by local authorities for the preservation of the Old City of Salamanca. As a result, new urban developments risk destroying the property's outstanding universal value.
Practical limitations/implications
This paper discusses the evidence that can help local authorities of the Old City of Salamanca to understand the impact of poor management practices on their World Heritage property. This should also be informative and helpful to local authorities from other World Heritage sites which are dealing with similar situations.
Originality/value
This survey contributes to the expert area of sustainable development and urban heritage preservation that is demanding attention from both academia and practice.
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Becky Ratero Greenberg and Maéva Thibeault
This chapter examines the relationship between neocolonialism, neoliberalism and the overrepresentation of Indigenous women and girls in Canada's criminal justice system…
Abstract
This chapter examines the relationship between neocolonialism, neoliberalism and the overrepresentation of Indigenous women and girls in Canada's criminal justice system. Indigenous women are 60% more likely to be convicted of violent offences than non-Indigenous women and they make up 42% of all federally sentenced women – while First Nations people represent approximately 5% of the total Canadian population. With an abolition feminist and decolonial theoretical framework, we argue that even when Indigenous women do commit violent crimes, their criminalisation is contingent on the legacy of colonialism. This includes the ongoing genocide against Indigenous women and girls and a neoliberal criminal justice system that reproduces gendered racial state violence and perpetrates the portrayal of stereotypes about Indigenous women, rendering them as inherently violent and ‘risky’. We examine why and how such a disproportionate number of Indigenous women end up involved in cycles of violence, with subsequent disputes with the law. This chapter advances the field of feminist criminology by building on feminist analyses of penal abolition to critique global neoliberalism and the interlocking systems that sustain the ongoing violence in which First Nations women and girls are involved.
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Individual, interpersonal, and societal transformation will require continually working through the past. In this chapter, I process how inequalities contextualized my identity…
Abstract
Individual, interpersonal, and societal transformation will require continually working through the past. In this chapter, I process how inequalities contextualized my identity formation in the Southeastern United States. Racism, colonization, environmental degradation, misogyny, and homophobia shaped the institutions central to my Appalachian socialization – namely family, education, and law. Then, when the criminal punishment system interfered with one of my earliest intimate relationships, it sparked my interest and commitment to prison abolition. Ultimately, I find creativity and accountability, both personally and structurally, essential for potential transformation.
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Abu Rashed Osman and Ruswiati Surya Saputra
The purpose of this paper is to investigate the relationship between service quality, program quality, institutional image and student satisfaction in the context of higher…
Abstract
Purpose
The purpose of this paper is to investigate the relationship between service quality, program quality, institutional image and student satisfaction in the context of higher education. Additionally, the study attempts to describe the mediating impact of institutional image between service quality, program quality and student satisfaction.
Design/methodology/approach
The structural equation modeling was used to analyze the influence of mediating variable and hypotheses testing. The population of this study was fourth-year business students of nine “grade one” private universities in Bangladesh. Data (n = 310) were gathered from students pursuing studies at different private universities in Bangladesh.
Findings
The findings of this study revealed that image occupied full mediation role between service quality and student satisfaction. Furthermore, it also disclosed that the direct path of service quality and student satisfaction was not statistically significant.
Practical implications
These unique findings imply that academic authorities should nurture the institutional image and program quality rigorously to enhance student satisfaction. The findings of this study would benefit both practitioners and academics, especially in the perspective of Bangladesh private higher education.
Originality/value
Past researchers have examined the direct affiliation between service quality and student satisfaction. Hence, there is a deficiency of indirect link between service quality and student satisfaction. This study has incorporated image as a mediating variable to fulfill the deficiency in higher education.
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Implicating myself in Métis scholar Natalie Clark's question “who are you and why do you care?” (2016, p. 48), this chapter traces the theorization of love in the Human Services…
Abstract
Implicating myself in Métis scholar Natalie Clark's question “who are you and why do you care?” (2016, p. 48), this chapter traces the theorization of love in the Human Services, with a focus on the field of Child and Youth Care. I explore love as an ethical, political, and necessary force in times of ongoing colonial and state violence against Indigenous and racialized peoples (Ferguson & Toye, 2017). I go on to highlight my graduate research as a Child and Youth Care Masters student and educator, grappling with my own settler identity as a diasporic, queer, ciswoman of color, and questioning my complicity as a settler body on stolen Indigenous lands. The chapter includes vital knowledge from my research with Sisters Rising, an Indigenous-led, community-based, participatory study that uses arts-and-land-based ways of knowing to honor and uphold stories, art, and knowledge from Indigenous and racialized young peoples and communities. By tracing the reflections on decolonial love shared through Sisters Rising, I consider ways that racialized settler practitioners might engage a decolonial love ethic in praxis. Calling upon critical feminist, Indigenous, and postcolonial scholarship and brilliance, this chapter invites other settler practitioners, specifically those who identify as racialized or people of color to reckon with the intricacies of our collective complicity in notions of settler purity and apolitical practice (Shotwell, 2016). Throughout the chapter, I highlight conceptual approaches for loving politicized praxis rooted in movements toward social justice, Indigenous sovereignty-building, and decolonization.
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Núria Fabra-Fres, Héctor Núñez, Àngela Janer-Hidalgo and Eduard Carrera-Fossas
This article aims to describe the process of application of the technique of Observational Drift for prospection in three territories of Catalonia and to present recommendations…
Abstract
Purpose
This article aims to describe the process of application of the technique of Observational Drift for prospection in three territories of Catalonia and to present recommendations for its application in research and socio-educational action with young people.
Design/methodology/approach
Observational Drift is a qualitative research technique that has proven effective as a practice for community prospection. The process of design and application in the pilot implementation of this technique is presented together with a reflection on the outcome.
Findings
The pilot implementation of the technique has made it possible, within the framework of the research project, to identify methodological recommendations such as the edition of an observation manual; the training of the research team; the identification of supporting computer applications and registration questionnaires. Records of youth dynamics have been obtained in the 3 communities studied: the town of Celrà, the western district of the city of Girona and the “Ciutat Vella” district of Barcelona, 3 environments of different sizes located in Catalonia, Spain.
Practical implications
Observational drift is a qualitative technique that shows, with methodological rigour, the observation of relational dynamics together with the relevant facilities and places, presenting a situational reality. The information obtained must be contrasted with other qualitative methodologies to be transferable. It is a methodological technique that requires a large team and a significant amount of work.
Social implications
This technique provides the opportunity to carry out prospections, and introduce researchers and professionals to specific realities with a critical perspective. We recommend its use in qualitative research and socio-educational care to improve the design of socio-educational youth care programs and policies.
Originality/value
The use of this technique (Observational Drift) has been provided initial qualitative data to understand youth dynamics in three communities in Catalonia, Spain. This is interesting because helping research to improve community services addressing youth.
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Urooj Zulfiqar, Alhamzah F. Abbas, Attia Aman-Ullah and Waqas Mehmood
One of the issues currently being discussed around the globe, and especially in the tourism industry, is revisit intention. This study uses a bibliometric analysis strategy based…
Abstract
Purpose
One of the issues currently being discussed around the globe, and especially in the tourism industry, is revisit intention. This study uses a bibliometric analysis strategy based on the Web of Science (WOS) database to examine the literature on revisit intention.
Design/methodology/approach
In this study, a sample of 482 articles was analyzed. The R programming language was used to process the data and graph the results.
Findings
The results found the occurrence of publications by year, publication source information and authors, journals, countries, institutions, thematic maps, current trends of topics in hospitality and tourism toward revisiting intention, and the most cited papers in revisit intention. This study highlights the importance of revisiting intention in the hospitality and tourism industry. The bibliometric analysis helps to set the research agenda on revisit intention.
Originality/value
To the best of the authors’ knowledge, this is the first study of its kind to present an empirical evaluation of revisit intention using inclusive mapping.
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Claudio Luis de Camargo Penteado, Paulo Roberto Elias de Souza, Ivan Fortunato and Sérgio Amadeu da Silveira
In 2014, the city of São Paulo began to implement the public policy “WiFi Livre SP.” This policy created the infrastructure for a WiFi network providing unrestricted internet…
Abstract
Purpose
In 2014, the city of São Paulo began to implement the public policy “WiFi Livre SP.” This policy created the infrastructure for a WiFi network providing unrestricted internet connectivity in a 120 public squares, distributed in 5 geographical regions of the city (center, south, north, east, and west). In order to monitor the effectiveness of this public policy, a series of surveys were administered to users. The survey ascertained their views about the quality and frequency of the signal in the public squares.
Methodology/approach
To carry out analysis of this service a survey was used. The researchers camped out in the squares and flagged people down asking whether they could participate in the survey. Data was collected between August and October 2015, using an application for tablets developed by the research team.
Findings
The data showed that the networks functioned effectively and provided good service to the users. Another positive factor is the good signal evaluation in the public squares, since it was an initial concern of the project makers. Further, access to these networks made it possible for residents to use several platforms to communicate in an intensive fashion.
Social implications
The findings show that a connectivity policy should be geared toward promoting the right of all citizens to access the internet regardless of their ability to pay. Free and full access without any sacrifices of privacy should be guiding principles in policy implementation.