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This study aims to investigate the effects of consumers’ motivations on behavioral intention to use self-service technology (SST) in airline services exploring multimediating effects of flow experience and SST evaluation in Stimulus-Organism-Response model.

An online survey was conducted with quota sampling based on age group who had experiences of SSTs usage at the Incheon International Airport in South Korea. A total of 286 responses were used for the data analysis with structural equation modeling to examine the proposed model and the multimediating effects.

The results showed that consumers’ intrinsic and extrinsic motivations had positive impacts on their flow experience, SST evaluation and behavioral intention to use airline SSTs. Their flow experience had a positive influence on SST evaluation, and their SST evaluation influenced behavioral intention to use airline SSTs. Consumers’ flow experience and SST evaluation mediated the relationship between intrinsic and extrinsic motivations and behavioral intention to use airline SSTs.

It is important for customers to perceive extrinsic motivation such as speed, convenience and efficiency for the smooth process of airline SSTs at the airport. SST evaluation plays a key role to increase customers’ behavioral intention to use airline SSTs.

This study extends the understanding of consumers’ intrinsic and extrinsic motivations, flow experience, SST evaluation and behavioral intentions to use SST in airline services by building on a model. Especially, findings of the (multi)mediating effects of customers’ perceived flow and SST evaluation on the relationship between motivations and behavioral intention to use airline SSTs might provide better guidelines for managers to incorporate SSTs, to increase operational efficiency and to boost customer experiences.

The purpose of this paper is to investigate the paradoxical pattern in which South Korean presidents enjoy imperial power early in their term, but became fragile and impotent as their term comes to an end.

Based on the previous literature on Korean presidentialism, this paper introduces and critically compares several competing theories on the Korean presidency and its defects.

This paper finds that for Korean presidents, imperial governance and fragility represent two sides of the same coin, like a Janus face. These two seemingly competing descriptions of the Korean presidency are not actually contradictory.

This paper investigates how Korean presidents are imperial with regard to constitutional design as well as political behavior, and presents a logic of transformation from an imperial president to a fragile one, focusing on party politics and election cycles.

The purpose of this paper is threefold: to examine differences in the level of work-life conflict (WLC) experienced by married female workers and childless single female workers, to investigate the difference in the level of commitment to the organization between married female workers and childless single female workers, and to explore the relationship between WLC and organizational commitment and the moderating role of mentoring support in the relationship between WLC and the female workers’ organizational commitment in a highly male-dominated culture.

Four hypotheses developed based on a review of the literature were tested using t-tests, a linear regression analysis, and hierarchical moderated regressions.

First, no significant differences were found in the level of WLC and the organizational commitment of married and childless single female workers. Second, WLC was negatively related to organizational commitment. Finally, the results showed that mentoring support mitigated the negative effect of WLC on organizational commitment.

The significance of this study includes its investigation of the perceptual differences in WLC and organizational commitment between married and childless single female workers in a highly male-dominated culture. In addition, this study helps readers better understand childless single female workers’ WLC in a highly male-dominant culture.

The purpose of this paper is to examine the case of the disaster involving the South Korean ferry, Sewol; offer policy implications; and point to the difficulty of collaboration in the functioning of the national disaster management system.

The government network approach of this paper is adopted in order to study how to link different policy actors, how to deal with disaster issues in their networking, and how to produce social-political resilience. This paper explores why the national incident management system was not working properly in terms of “governance networking”, and focuses on changes that have been made to the legal system and the government organizational system since 2000.

The principle results of the analysis are as follows: first, the collaboration between organizations that existed at the time of the accident focused only on sharing resources, and service delivery involved little connection between organizations. Second, assessment of the scale of the disaster was not carried out correctly because of dysfunctional relations between government network organizations and disaster victims, which affected both sides’ awareness of policy issues and priorities.

This paper found that an integrated disaster management framework was not available, and activities were carried out for the sake of form. Also, no governance network for collaboration had been systematically built up, and there was also little collaboration between public and private organizations.

This paper aims to examine which role governments can play in facilitating the small and medium-sized enterprises (SMEs)' environmental capabilities in a global marketplace. It also investigates whether the extent of the impact of government intervention on firm performance varies depending on country-specific policies.

The authors develop a series of hypotheses that are predicated on the ecological modernization theory and the institutional theory. To test those hypotheses, the authors collected cross-national data reflecting both Korean and Chinese SME practices and then used the structural equation model. In addition, the authors utilized cross-validation techniques for methodological rigor.

A series of hypotheses test results revealed that government intervention had a positive impact on the MNF's environmental innovation capabilities and technological innovation capabilities. In addition, the authors discovered that SMEs' reaction to government intervention had a mediating effect between government intervention and the SME's performance. This discovery verifies the ecological modernization and institutional theories.

This is one of the few studies that conducted cross-cultural analyses of two different nations with contrasting government structures (i.e. capitalistic versus socialistic).