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The present study is aimed at understanding the survival strategies of Subsistence-type Rural Independent retailers, henceforth called SRIs, in the Bottom-of-the-Pyramid (BoP) markets of developing economies through a qualitative study. SRIs constitute a pivotal channel of distribution of goods to BoP consumers living in the rural areas of developing economies. A process of long interviews was chosen for data gathering to allow SRIs to go into details to allow them to expound upon their beliefs, life-situations, and societal norms. Narratives were collected verbatim from SRIs. The concept of socio-economic embeddedness is used as the central concept to interpret and connect the elements, discerned from the narratives, into a conceptual framework. The aforesaid theory combines the neo-classical economic concept of utility maximization with behavioral economics and economic sociology. The analysis of the narratives is interpretive against the identified elements of the concept of economic embeddedness. The survival strategies of SRIs seem to stem from sociological, psychological, and utility-maximizing behaviors. The elements of SRIs’ responses to its environment provide valuable insights into their purchase motivations.

This paper aims to analyze the transferability of a conflict management model developed for business organizations to a temporary and international research project to serve as a support tool for internal communication and in case of conflict.

The authors analyze the transferability of a conflict management model that was initially developed for business organizations to an international, inter-organizational and temporary research project that is third-party funded. Using a case study, a participatory approach is applied with both qualitative and quantitative methods used.

The transferability is possible but only with the adaption of conflict prevention. The project’s international and inter-organizational structure further results in a need for decentralization of conflict management responsibilities and diversification of conflict management approaches. Time, financial resources and a high autonomy of cooperation partners limit the degree of participation in the design process.

The research is based on a case study. Research on comparative design processes are needed to verify or extrapolate findings and to help assess the impact of conflict management systems in other large research projects.

This paper contributes to the body of knowledge on conflict management systems. By implementing a conflict management system in a temporary, international and scientific project environment, this case study identifies contextual factors relevant for the system design and provides initial test results. As conflict management systems in research projects are not yet prominent, this adapted model of conflict prevention and management can benefit similar projects.

Farmers’ decision to adopt organic cultivation and create niche markets is their response to the changing notions of quality and the gradual abandonment of the productivist logic in agriculture. This decision is analyzed within a multi‐level social ecological context designed to account simultaneously for all facets/parts of the farmer's decision‐making process. Social ecology provides a contextual platform conceptualizing global‐regional‐local relationships within which niche markets for food products are created. Emphasis is placed on farmers’ perception of the “environment” within which they have to decide on their participation in a policy scheme. Elements of the macro (global), meso (national/regional) and micro (farm household) “environmental” levels, affect the farmer's decision to adopt organic cultivation. Accordingly, a decision‐making tree reflecting how farmers perceive that environment and form their decisions is constructed, and statistical models test the impact of factors in the global‐regional‐local levels on this decision‐making process.

The purpose of this paper is to examine differences in the experience of somatic symptoms by domain (exhaustion, musculoskeletal, gastrointestinal, heart distress) between psychologically abused and non-abused older persons, and to scrutinize associations between abuse and somatic symptoms while considering other factors (e.g. social support).

The design was cross-sectional. The participants were 4,467 women/men aged 60-84 years living in seven European cities. The data were analysed using bivariate/multivariate methods.

Psychologically abused participants scored higher on all somatic symptom domains than non-abused, and thus were more affected by the symptoms. The regressions confirmed a positive association between psychological abuse and most somatic symptom domains, but other factors (e.g. depression, anxiety) were more salient. Demographics/socio-economics were positively (e.g. marriage/cohabitation) or negatively (e.g. education) associated with somatic symptoms depending on the domain. Social support and family structure “protected” the experience of somatic symptoms.

The research focused on psychological abuse. It did not incorporate other abuse types calling for further research on the effects of other abuse types on somatic symptoms. Nevertheless, the findings indicate that psychological abuse is linked to somatic symptoms, but the role of other factors (e.g. depression, anxiety, social support) is also important.

Improvements in the older person's situation regarding somatic symptoms need to consider psychological abuse, co-morbidities, social support and living conditions.

The paper reports data from the ABUEL Survey, which collected population-based data on elder abuse.

In the twenty‐first century, the forces of information technology, markets and globalization will continue to be felt and will bring about both positive and negative effects. The past century saw these forces contribute to the wealth of nations but the greatest challenge for economists in the next century and more is to understand how these forces can bring about the wealth of the world, built around the concept of sustainability (with its four pillars of economic efficiency, social equity, ecological balance, and democratic governance). This article sets an ambitious agenda for economic research along four lines: socio‐economics, mesoeconomics, technoeconomics, and foresight.

Encouraging socio‐economic development in developing countries has resulted in many changes in the lifestyle of communities. Changes in dietary patterns are one of the main outcomes from the rapid socio‐economics advancement, for example excessive intake of fat, high‐protein diet (animal protein), salt and preservatives. Chronic diseases such as diabetes, coronary artery disease, hypertension and cancer are mostly related to diet. With the community becoming more nutrition and health conscious, one of the challenges faced is to make sure that the information and knowledge on diet and healthy lifestyle gets across to the community. This paper presents a model of web‐based diet system (WebDIET) that attempts to make diet information and menu plans that are customised to local preference more accessible via the use of Internet. The system is to be used by dieticians who serve as administrators and the public who are the end users. The dietary standard adapted in developing the system is Recommended Dietary Allowances (RDA) for Malaysia. The Malaysian Dietary Guidelines was also referred as it emphasises on Malaysian diet. The system consists of six modules namely Authentication Module, Menu Plan Module, Diabetic Menu Plan Module, Food Selection Module, Disease Info Module and Feedback Module. Diabetic menu plan module models the reasoning process employed by dieticians in suggesting menu plans. The planning task is solved using an artificial intelligence technique through the case‐based reasoning (CBR) approach. CBR, generally describes, the process of solving the current problem based on the proposed solution of similar problems in the past. Nearest Neighbour Algorithm was used to compute the similarities in weighted average. Tools used for the development of the system are Microsoft Visual Interdev, Microsoft FrontPage 2000, while HTML, VBScript and JavaScript are the scripting languages used to develop the system.

The e-Government has a potential to entrench Good Governance in Pakistan. However, this technology could not be successfully developed and implemented in public sector – despite of efforts made by the Government. Consequently, public sector is suffering from bad Governance, which ultimately affects the Governance as well as e-Government ranking of Pakistan in the globe – as indicated by the UN surveys and other relevant indices. This paper aims to propose a novel techno-policy framework for its successful implementation by considering all relevant critical success factors (CSFs) and determining their relative importance from policymakers’ perspective. Further, it aims to excerpt the root causes of e-Government failure in Pakistan and to derive valuable policy implications for its success in the public sector.

The techno-policy framework was developed by identifying all the CSFs and assimilating them by deploying the analytic hierarchy process (AHP) approach. The survey instrument was designed to compare all the CSFs on the basis of AHP scale and to collect the socio-demographic data. An interview based survey of all the concerned stakeholders was conducted to know their perspective about the proposed framework and to determine their relative importance about all the CSFs. Finally, the empirical estimations were performed by using the Expert-Choice decision-making system.

The analysis of empirical results depicts that among CSFs’ main-categories – Governance is the most important; whereas, the Management and Resources are relatively more important; however, the Socio-Economics is relatively less important for the e-Government success in Pakistan. Further, among CSFs’ sub-categories – Political, Managerial, Legislative, Non-Technical, and Technical are relatively more important than Social, Economic, and Scope for the e-Government success in Pakistan. Lastly, among all CSFs – Political Stability, Managerial Strategy, ICT Policies, Funding, Portal Technology, Education & Skills, Cost, and Autonomy are the most important factors of their respective categories, and which can positively affect the e-Government success in Pakistan.

This study fills the gap caused by paucity of literature in terms of empirical based techno-policy research in the e-Government domain – from implementation perspective. Further, it serves as a prototype for the prospective researchers, who aim to conduct policy oriented research toward e-Government development in their respective regions.

The key findings, policy implications & recommendations of this study are quite valuable and of practical significance for the government, policymakers, practitioners, researchers and all the concerned stakeholders and beneficiaries. Further, this study paves a way forward toward entrenching the Good Governance in Pakistan.

This study contributes in several ways. It highlights the significance of e-Government as a technology for attaining Good Governance in Pakistan. Further, it presents consolidated view of all the concerned stakeholders toward the successful implementation of all e-Government programs in Pakistan. Finally, it provides a guideline for the government agencies to formulate their e-Government policy and strategy as per the needs of all stakeholders in Pakistan.

Elder abuse is an issue of great concern world‐wide, not least in Europe. Older people are increasingly vulnerable to physical, psychological, financial maltreatment and sexual coercion. However, due to complexities of measurement, psychological abuse may be underestimated. The purpose of this study is to investigate the prevalence of psychological abuse toward older persons within a 12 month period.

The study design was cross‐sectional and data were collected during January‐July 2009 in the survey “Elder abuse: a multinational prevalence survey, ABUEL”. The participants were 4,467 randomly selected persons aged 60‐84 years (2,559 women, 57.3 per cent) from seven EU countries (Germany, Greece, Italy, Lithuania, Portugal, Spain, Sweden). The sample size was adapted to each city according to their population of women and men aged 60‐84 years (albeit representative and proportional to sex‐age). The participants answered a structured questionnaire either through a face‐to‐face interview or a mix of interview/self‐response. The data were analysed using descriptive statistics and regression methods.

The prevalence of overall psychological abuse was 29.7 per cent in Sweden, followed by 27.1 per cent in Germany; 24.6 per cent in Lithuania and 21.9 per cent in Portugal. The lowest prevalence was reported in Greece, Spain and Italy with 13.2 per cent, 11.5 per cent and 10.4 per cent, respectively. Similar tendencies were observed concerning minor/severe abuse. The Northern countries (Germany, Lithuania, Sweden) compared to Southern countries (Greece, Italy, Portugal, Spain) reported a higher mean prevalence (across countries) of minor/severe abuse (26.3 per cent/11.5 per cent and 12.9 per cent/5.9 per cent, respectively). Most perpetrators (71.2 per cent) were spouses/partners and other relatives (e.g. children). The regression analysis indicated that being from Greece, Italy, Portugal and Spain was associated with less risk of psychological abuse. Low social support, living in rented housing, alcohol use, frequent health care use, and high scores in anxiety and somatic complaints were associated with increased risk of psychological abuse.

Psychological abuse was more prevalent in Northern than Southern countries and factors such as low social support and high anxiety levels played an important role. Further studies are warranted to investigate the prevalence of psychological abuse and risk factors among older persons in other EU countries. Particular attention should be paid to severe abuse. Such research may help policy makers and health planers/providers in tailoring interventions to tackle the ever growing problem of elder abuse.

The paper reports data from the ABUEL Survey, which collected population based data on elderly abuse.

Even though many studies identify positive effects of contract farming (CF) on the livelihood of farmers, the use of CF as a tool to increase farm performance is unsettled debate. Information on CF is relatively not available in staple food chains. Theoretical considerations have shown that there are challenges in employing CF in staple food chains such as rice. With the increasing trend of rice CF in Ghana, it is very critical to establish its performance in rice production in Ghana. It is therefore imperative to analyse the impact of CF on the performance of smallholder rice farmers.

A survey was conducted where 350 rice farmers selected through a stratified sampling technique using structured questionnaires were interviewed. Descriptive and inferential statistics including stochastic frontier analyses and endogenous treatment effect regression were used to analyse the data.

The results from the endogenous treatment effect regression model show that CF improves rice farmers' technical, allocative and economic efficiencies by 21, 23 and 26%, respectively. Farm size and CF were identified as common factors influencing technical, allocative and economic efficiency measures of the farmers positively. It further identified age of farmer, educational level and household labour as factors influencing farmers' participation in CF positively.

It is recommended that CF is a good tool to enhance rice production efficiency, and hence, farmers should be encouraged to participate in CF as strategy to enhance the local rice production in Ghana.

The outcome of this study has the potential to influence rice production in the country. The country is a net importer of rice and just about 35% self-sufficient in rice production.

This study is the first to assess performance of CF in rice crop production in Ghana and also one of the few to use efficiency as a performance measure.

Entrepreneurship, Small Business, Small-scale Dairy Farmers

This case is appropriate for undergraduate final year/senior as well as graduate-level programme students.

This case explores the life of Saravanan, a small-scale dairy farmer in Malaysia. He inherited the business from his father. Small-scale farmers in Malaysia own farms with 30 (or fewer) milking cows. Over the years, milk consumption had been on the rise, but production was less than promising. Besides low-quality milk, Saravanan often experienced issues of low milk yield. Selling fresh milk as his only source of income and the milk collection centre as his sole marketing channel, Saravanan was caught in a financially tight situation when product diversification and marketing initiatives were limited. Saravanan’s problems began with rejected fresh milk, which landed him with zero income for the day. This issue was detected when the authorities identified a few contaminated batches of milk during a site visit. The problem compounded when Saravanan had to settle three months’ debt with the feed supplier on the same day. Saravanan’s predicament echoed the plight faced by small-scale farmers in Malaysia. After managing the farm for more than 30 years, Saravanan had plans to pass it to his son, Mugunthan. However, doubts about the sustainability of the business remained. Would Mugunthan suffer the same dire fate? Would he be able to find a way out? Based on the problem-solving framework, the case attempts to identify and assess the problems faced by small-scale dairy farmers in Malaysia, and at the same time, to suggest solutions that will ensure the sustainability of their business.

After attempting the case, students should learn to empathise with the hardship small-scale dairy farmers endure in the pursuit of their businesses, analyse issues and determine the root causes of the problems faced by small-scale dairy farmers in Malaysia based on the problem-solving framework, generate and justify sustainable solutions to solve the problems faced by these dairy farmers and present the case, discuss and work in teams, and critically offer sustainable solutions based on framework and theories.

Teaching notes are available for educators only.

CSS 3: Entrepreneurship.