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This qualitative study explores how multinational enterprises (MNEs) approach sustainable innovation through the lens of innovation theory and doughnut economics. The study proposes a conceptual framework to evaluate the practices of businesses and the findings illustrate how sustainable innovation occurs within two MNEs. Based on interviews with professionals of two Swedish MNEs, responsible for sustainability, the study examines how sustainable innovations lead to the redesign of core business pillars and transforms the operating market for the MNE. Overall, this study makes a theoretical contribution by formulating an application of Raworth’s (2017) doughnut model to business strategy. It also provides practical insight into the dynamics of sustainable innovation, which aims to inform and inspire further progress in sustainable development by businesses and academia.

The purpose is to explore the different and often contradictory perceptions individual managers have about corporate sustainability within a global retailer.

A qualitative case study method is used, including interviews and document studies. The authors study the global retailer IKEA. In total the authors have interviewed respondents on both the global level and the country level, within the sustainability organization as well as corporate, sales and communication management. The study includes managers in Sweden, the UK and Germany.

The research is based on institutional theory, focusing upon cognitive and normative aspects; the authors propose that managers may have a proactive, forceful view on sustainability or a reactive view. These need to coexist. The authors also show how global retailers can balance sustainability goals with other business considerations, as well as about the implications of the sustainability approach for the retailer's business model.

Retail managers need to recognize and integrate the contradictory views on sustainability that managers hold. The authors show how sustainability can be given different impact depending on the context and the strategic issue it is linked to.

Most studies have focused on how sustainability is managed on an organizational level and how different goals can co-exist. The authors’ focus is on individual managers and their perceptions of sustainability – what it includes, how they want to manage sustainability issues, and the priority it should be given.

The purpose of this paper is to present the experiences and findings of a university course in workplace spirituality in a time and stage where corporate greed and organizational instability run rampant.

The authors analyzed workshop dialogues and reviewed of participants' findings on corporations as well as their own changed perceptions.

There are some interesting common factors in corporations that perform according to spiritual guidelines and a highly interactive program on organizational analysis contributes tremendously to the levels of responsibility and awareness of participants.

Limitations to the research are: the population used for data was limited, as it consisted of business and management students at the MBA level; and the findings were only gathered from one cohort, and might provide increased themes when extended over multiple courses in multiple semesters. Future research could apply this study on other populations for a greater foundation in findings.

Organizations that adhere to the spiritual mindset are more successful, have happier employees, and are more aware of their environmental responsibilities.

The paper shows that in these times when corporate greed, dishonesty, and environmental neglect have been exposed so dramatically, courses on workplace spirituality are of high importance and lead to valuable insights for immediate and non‐immediate stakeholders.

The purpose of this research is to present a model for values‐based sustainable service business grounded in the concept of values‐based service quality.

Based on a literature review and interpretations of five narratives from a values‐driven company, IKEA, the paper proposes a model of values‐based service quality for sustainable service business.

The study distinguishes four dimensions of values‐based service quality and five dimensions of sustainability. These are all incorporated in the proposed model.

This is a fundamental study of the role of values‐based service quality in creating sustainable service business based on value‐in‐use for customers and the desirable values of corporate culture with which products and services are associated.

This paper aims to set out the development, based on the extant literature, an integrated conceptual framework for the emergent field of sustainable global sourcing (GS) that synthesizes its antecedents, GS practices and sustainable performance.

Conceptual theory building combined with content analysis is used to develop a framework and propositions representing a middle-range theory of sustainable GS. A literature review of the 89 most influential papers is followed by a further discussion based on the resource orchestration perspective (ROP) to advance an integrated conceptual framework.

Three main themes are identified from the literature as antecedents, GS practices and sustainable performance, with each theme being detailed in a variety of constructs. Based on the ROP, the relationships between these constructs are revealed, and therefore, an integrated conceptual framework is advanced via three sets of propositions in recourse orchestration breadth, recourse orchestration depth and resource orchestration evolution, respectively. Eight directions for future research are further proposed.

First, this study provides a comprehensive framework for future study in the emergent field of sustainable GS. Second, the authors contribute to theory development by proposing a ROP to explore the GS practices towards sustainability. Third, the future research directions we proposed can benefit scholars interested in the overlapping areas of GS and sustainability.

The purpose of this paper is to develop a benchmark tool that can be applied to improve corporate social responsibility (CSR) in purchasing. The tool has been tested on two companies that illustrate how the benchmarking tool can be applied.

A literature review provides arguments for the importance of a benchmarking tool in the area of social responsible purchasing. The literature review also provides information about the practices and activities that can be applied as well as a structure for these. Empirical data are based on the sustainability reports of two companies.

A benchmarking tool for social responsible purchasing is developed. The tool facilitates companies in their structuring, categorising and presenting of relevant data in order to benchmark their social responsibility in purchasing. The testing of the tool provided concrete examples of activities that can be used to address different aspects of CSR in purchasing.

The largest contribution is the development of a benchmarking tool that can be of great help for companies and organisations in their striving towards increased social responsibility in purchasing. The tool provides guidance to companies who want to understand the areas in which their strengths and weaknesses lie. The paper can also inspire and motivate companies to discover and try new ideas and ways to address CSR matters in purchasing.

The paper develops a benchmarking tool that can be applied in the area of corporate social responsible purchasing.

Learning outcomes are as follows: to learn about the application of Bartlett and Ghoshal’s model of international strategy; to compare and contrast the global strategy of IKEA in India and China; and to understand how adaptability can create a new competitive advantage in emerging markets.

The case study enables discussion about the global strategy of a well-established multi-national company, IKEA in an emerging market. IKEA is a well-established and well-known brand in the international market in furniture retailing. It has decided to make a debut in India in 2017 with its first store in Hyderabad. However, it was yet to open it in 2018. The case emphasizes upon understanding the global strategy of IKEA, positioning itself in the fragmented Indian furniture industry, managing differences in emerging markets and adapting to the local environment of the particular country. The case highlights how adaptability can create a new competitive advantage in managing global strategy in different countries of emerging markets.

This case study is developed for post-graduate management programs as an MBA, Executive MBA and executive development programs.

Teaching Notes are available for educators only.

CSS 11: Strategy.

Circular economy (CE) initiatives are taking hold across both developed and developing nations. Central to these initiatives is the reconfiguration of core supply chain management (SCM) processes that underlie current production and consumption patterns. This conceptual article provides a detailed discussion of how supply chain processes can support the successful implementation of CE. The article highlights areas of convergence in hopes of sparking collaboration among scholars and practitioners in SCM, CE, and related fields.

This article adopts a theory extension approach to conceptual development that uses CE as a “method” for exploring core processes within the domain of SCM. The article offers a discussion of the ways in which the five principles of CE (closing, slowing, intensifying, narrowing, dematerialising loops) intersect with eight core SCM processes (customer relationship management, supplier relationship management, customer service management, demand management, order fulfilment, manufacturing flow management, product development and commercialization, returns management).

This article identifies specific ways in which core SCM processes can support the transition from traditional linear approaches to production and consumption to a more circular approach. This paper results in a conceptual framework and research agenda for researchers and practitioners working to adapt current supply chain processes to support the implementation of CE.

This article highlights key areas of convergence among scholars and practitioners through a systematic extension of CE principles into the domain of SCM. In so doing, the paper lays out a potential agenda for collaboration among these groups.

This study aims to identify intra-organisational drivers that enhance the implementation of a purchasing social responsibility (PSR) approach and drivers that influence PSR throughout the phases of the process.

The conceptual framework presents PSR as a process, rather than merely a decision. It focuses on three dimensions (centralisation, specialisation and formalisation) to highlight the role and evolution of key drivers through a three-phase process (set-up, operating and sustaining). The empirical analysis is based on a single qualitative case study of Société Nationale des Chemins de Fer Français (SNCF), France’s state-owned railway company, which is particularly advanced in its PSR-related practices.

The intra-organisational drivers differ according to the phase of the PSR process. Transitions across the three phases entail organisational adaptation, which require the company to transform from a mechanistic to an organic structure.

This research contributes to a better understanding of the PSR implementation process through an in-depth study focused on intra-organisational drivers. Although relatively understudied, these drivers play important roles.

This study identifies operational, intra-organisational leverage actions that can benefit firms that aim to adopt or maintain a PSR approach. It also provides comprehensive guidance for activating these leverages throughout the PSR implementation process, and it helps firms identify their level of PSR.

This study proposes the first processual, organisational interpretation of PSR approaches.