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Academic scholarship on the White Australia Policy (WAP) has highlighted the history of Asian migration, early perceptions and policy-making initiatives. Prominent scholars have also pointed out the impact of the British Empire and WAP on Australia–India relations and early Indian migrants in Australia. Drawing on the debate concerning international students in Australia, our purpose in this article is to recover the role of Indian students in the story of Australian–Indian connections.

The article aims to highlight the reasons behind the involvement of the Australian government in the provision of scholarships and fellowships to Indian students and researchers at Australian universities during the period of WAP. To achieve this, it uses contemporary Australian newspaper reports to explore the popular representations of sponsored Indian students and researchers in Australia from 1901 to 1950.

The article concludes that the prevalence of this racially discriminatory immigration policy created a dissatisfaction among Indians, and some Australian sources of agitation, that helped chip away at the Australian government’s admission policies and the gradual demise of WAP.

This article contributes to the historiography and the effects of colonialism on Australian–Indian relations and debates on policy formation based on ideas of whiteness.

Much rhetoric exists on the urgency of transitioning from current practices to a more sustainable society. However, because this imperative is guided by strong ideological overtones, weaknesses and failures in the transition effort attract inadequate scrutiny. This paper reviews Australia's progress with sustainability in an urban domain and identifies key issues hindering the sustainability transition effort.

Research on urban sustainability is ubiquitous but this weight of publications tends to emphasize technical, operational or prescriptive themes. This research uses an interpretivist philosophical lens and inductive reasoning to manually analyse pertinent literature sourced from the Scopus and Web of Science data-bases. Specifically, this study assembles outcome and evaluative assessments pertaining to Australia's urban sustainability efforts to identify both the progress achieved and residual structural impediments.

Emergent findings illustrate that Australia's urban sustainability goals, as expressed by the Paris Accord, have not been met. Obstruction can be attributed to over-ambitious objectives combined with weak federal leadership, under-resourced local government, over-reliance on superficial rating systems and an ineffective regulatory regime. Elite “green branding” by image conscious corporations are insufficient to offset the general disinterest of the unincentivized majority of building owners and developers.

This paper cogently summarizes Australia's urban sustainability status, along with complexity of the challenges it faces to meet targets set.

Frontline employees (FLEs) are a key source of competitive advantage for organizations and have a significant impact on the quality of customer–firm interactions. This study aims to use the stimulus-organism-response (S-O-R) model as a theoretical lens to examine whether internal communication (IC) (stimulus) evokes FLEs’ organizational identification (emotional) and job satisfaction (cognitive), and whether these in turn shape FLE customer-oriented behavior (response). The study also tested whether these mediated relationships are moderated by perceived communication formalization.

The hypothesized mediated and moderated effects were tested using data collected from a cross-sectional survey of 293 full-time salespeople working for a large general insurance company.

Both organizational identification and job satisfaction simultaneously mediate the relationship between IC and customer-oriented behavior. Perceived communication formalization was found to weaken the mediated relationship between IC and customer-oriented behavior, but only when this is via job satisfaction.

This study has shown that where IC is positively viewed by FLEs, it can be leveraged as a key driver by organizations to evoke simultaneous positive emotional and cognitive reactions, leading to increased customer-oriented behavior.

This study informs both theory and practice related to effective IC among customer-contact FLEs.

The study shows how IC can simultaneously produce two simultaneous emotional and cognitive reactions leading to FLE customer-oriented behavior and how these mediated relationships can be moderated by perceived communication formalization. The study used the S-O-R model as the theoretical lens to test these relationships.

Risk management consists of a process that involves the assessment and evaluation of risks. Identifying risks that can be reduced and risks that can be transferred (through insurance) is part of that process. The environment for insurance affects the ability of the high technology‐based entrepreneur to engage in this process. For example, the availability of product liability cover can affect the ability to develop new products. In a combined study of Scottish and West Midlands high technology‐based small firms (HTSFs), follow‐up interviews, cases and research in the insurance industry, we found that this environment is less than perfect. There are issues in the insurance industry that can lead to problems for high technology‐based entrepreneurs. These issues are associated with the availability and search costs associated with specialized insurance. Failure rates of high technology‐based entrepreneurs, although below those of other small firms, are still high. The high cost and limited availability of specialized insurance, which is sought by the high technology entrepreneur, contributes to the difficulty of the environment and adds to the costs and/or risks faced by such entrepreneurs.

In an era of internationalism, higher education and vocational training have been core to Australia’s nation-building, regional co-operation and public diplomacy. This essay examines what has become of the people-to-people aspect of Australia’s engagements in the Indo-Pacific region, as discussed in the Australian government’s influential White Paper on Australia in the Asian Century (2012). More recently, established patterns of international educational exchange, and their economic, social and cultural benefits, have been disrupted by the global COVID-19 pandemic, shifting international relations and domestic politics, with consequences for international education and public diplomacy.

This essay introduces the scholarly context for a reappraisal of Australian histories of international education within the Indo-Pacific region since the mid-20th century, and the role of NGOs, academia and government in educational schemes and scholarships. It draws on an approach informed by international history, the history of education and diplomatic studies, to provide an overview of key themes and the past and present case studies discussed in the seven articles of this special journal issue.

The little-known histories of international education in Australia, and associated scholarship schemes, are important aspects of soft power or public diplomacy and the nation’s relations with the Indo-Pacific region. We argue that there needs to be greater acknowledgement of the vital role of these interpersonal interactions and the international organisations that facilitated such exchanges in histories of Australia’s internationalism and diplomacy. While Australian governments have initiated scholarship programmes, what is becoming clear is that understanding their significance for Australian–regional relationships demands a research focus on student expectations and experiences that often lay beyond government control.

This essay and the articles in this special issue offer new historic and current insights on international education policy and programmes and Australia’s diplomatic relations. Many of the highlighted case studies have not previously been analysed within this context, and fresh analysis makes an intervention into the field, revealing the complexities and limitations of international education and people-to-people relationships for Australia’s past and present connections with the Indo-Pacific region.