This paper seeks to review some ontological issues in the creation and representation of strategic management and strategic management processes.
Abstract
Purpose
This paper seeks to review some ontological issues in the creation and representation of strategic management and strategic management processes.
Design/methodology/approach
In this paper Whittington's celebrated four school model is taken as a representation of the variety of strategic management theories. First, a philosophy of action perspective is taken to evaluate representations of actions required by a corporate strategy. Second, the decision‐making processes represented by each school are reviewed from the perspective of decision deparadoxification using deconstructions derived from Anderson. Third, the paper looks at the representations of time implied by the four schools by examining the transformation from individual to collective action derived from Heidegger.
Findings
The paper finds that what appears to be schools of strategic management thought are no more than the selective attention of scholars upon one contingency reducing approach. Support for any strategic action in each of the four schools will only ever be particle and contingent. None of the four are capable of accommodating Heidegger's authentic relationship of present to future.
Originality/value
The paper shows that, taken together, these ontological insights bring into question the general principles of strategy processes. That is to say that they undermine the notion that an organisation can somehow know about its own range of possible futures, and then make decisions and actions in the present to bring about the most desirable state.
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David Seidl, Jane Lê and Paula Jarzabkowski
This chapter introduces two core notions from Niklas Luhmann’s social systems theory to paradox studies. Specifically, it offers the notions of decision paradox and…
Abstract
This chapter introduces two core notions from Niklas Luhmann’s social systems theory to paradox studies. Specifically, it offers the notions of decision paradox and deparadoxization as potential generative theoretical devices for paradox scholars. Drawing on these devices, the paper shifts focus to the everyday and mundane nature of decision paradox and the important role of deparadoxization (i.e., generating latency) in working through paradox. This contribution comes at a critical juncture for paradox scholarship, which has begun to converge around core theories, by opening up additional and possibly alternative theoretical pathways for understanding paradox. These ideas respond to recent calls in the literature to widen our theoretical repertoire and align scholarship more closely with the rich, pluralistic traditions of paradox studies.
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Rebecca Bednarek, Miguel Pina e Cunha, Jonathan Schad and Wendy Smith
Over the past decades, scholars advanced foundational insights about paradox in organization theory. In this double volume, we seek to expand upon these insights through…
Abstract
Over the past decades, scholars advanced foundational insights about paradox in organization theory. In this double volume, we seek to expand upon these insights through interdisciplinary theorizing. We do so for two reasons. First, we think that now is a moment to build on those foundations toward richer, more complex insights by learning from disciplines outside of organization theory. Second, as our world increasingly faces grand challenges, scholars turn to paradox theory. Yet as the challenges become more complex, authors turn to other disciplines to ensure the requisite complexity of our own theories. To advance these goals, we invited scholars with knowledge in paradox theory to explore how these ideas could be expanded by outside disciplines. This provides a both/and opportunity for paradox theory: both learning from outside disciplines beyond existing boundaries and enriching our insights in organization scholarship. The result is an impressive collection of papers about paradox theory that draws from four outside realms – the realm of belief, the realm of physical systems, the realm of social structures, and the realm of expression. In this introduction, we expand on why paradox theory is ripe for interdisciplinary theorizing, explore the benefits of doing so, and introduce the papers in this double volume.
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Katy Kerrane, Andrew Lindridge and Sally Dibb
This paper aims to investigate how consumption linked with life transitions can differ in its potential to bring about ongoing liminality. By examining how consumers can draw on…
Abstract
Purpose
This paper aims to investigate how consumption linked with life transitions can differ in its potential to bring about ongoing liminality. By examining how consumers can draw on overlapping systems of resources, different ways in which consumers negotiate ongoing liminality following the transition to motherhood are identified.
Design/methodology/approach
The authors conducted an interpretive, exploratory study using in-depth phenomenological interviews with 23 South Asian mothers living in the UK. The sample consisted of mothers at different stages of motherhood.
Findings
Following life transitions, consumers may encounter liminal hotspots at the intersection of overlapping systems of resources. The findings examine two liminal hotspots with differing potential to produce ongoing liminality. The study shows how consumers navigate these liminal hotspots in different ways, by accepting, rejecting and amalgamating the resources at hand.
Research limitations/implications
The research sample could have been more diverse; future research could examine liminal hotspots relating to different minority groups and life transitions.
Practical implications
Marketers need to examine the different ways in which consumers draw on different systems of resources following life transitions. The paper includes implications for how marketers segment, target and market to ethnic minority consumers.
Originality/value
Due to increasingly fluid social conditions, there are likely to be growing numbers of consumers who experience ongoing liminality following life transitions. A preliminary framework is presented outlining different ways that consumers negotiate ongoing liminality by drawing on overlapping systems of resources, broadening the understanding of the role that marketplace resources play beyond life transitions.
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Rebecca Bednarek, Miguel Pina e Cunha, Jonathan Schad and Wendy K. Smith
Interdisciplinary research allows us to broaden our sights and expand our theories. Yet, such research surfaces a number of challenges. We highlight three issues – superficiality…
Abstract
Interdisciplinary research allows us to broaden our sights and expand our theories. Yet, such research surfaces a number of challenges. We highlight three issues – superficiality, lack of focus, and consilience - and discuss how they can be addressed in interdisciplinary research. In particular, we focus on the implications for interdisciplinary work with paradox scholarship. We explore how these issues can be navigated as scholars bring together different epistemologies, ontologies and methodologies within interdisciplinary research, and illustrate our key points by drawing on extant work in paradox theory and on examples from this double volume. Our paper contributes to paradox scholarship, and to organizational theory more broadly, by offering practices about how to implement interdisciplinary research while also advancing our understanding about available research methods.
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As Ovid said, “There is nothing in the whole world which is permanent.” It is this very premise that frames the discoveries in this chapter and the compelling paradox it has…
Abstract
As Ovid said, “There is nothing in the whole world which is permanent.” It is this very premise that frames the discoveries in this chapter and the compelling paradox it has raised. What began as a question of how performance is sustained, unveiled a collection of core organizational paradoxes. The findings ultimately suggest that sustained high performance is not a permanent state an organization achieves, but rather it is through perpetual movement and dynamic balance that sustainability occurs.
The idea of sustainability as movement is predicated on the ability of organizational members to move beyond the experience of paradox as an impediment to progress. Through holding three critical “movements” – agile/consistency, collective/individualism, and informative/inquiry – not as paradoxical, but as active polarities, the organizations in the study were able to transcend paradox, and take active steps to continuous achievement in outperforming their peers. The study, focused on a collection of hospitals across the Unites States, reveals powerful stories of care and service, of the profound grace of human capacity, and of clear actions taken to create significant results. All of this was achieved in an environment of great volatility, in essence an unbalanced system. It was the discovery of movement and ultimately of dynamic balancing that allowed the organizations to in this study to move beyond stasis to the continuous “state” of sustaining high performance.
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Anders la Cour and Holger Højlund
Purpose – To analyze the emergence of new organizational forms in the Danish welfare sector.Design/methodology/approach – Drawing on Niklas Luhmann and Gunther Teubner, the…
Abstract
Purpose – To analyze the emergence of new organizational forms in the Danish welfare sector.
Design/methodology/approach – Drawing on Niklas Luhmann and Gunther Teubner, the research analyzes governmental documents, policy programs, action plans, and strategic documents.
Findings – A partnering structure has emerged with a new politics of voluntarism, complex forms of integration and new imaginary distinctions between voluntariness and public care. This can usefully be conceptualized as aspects of the stabilization of a “third-order system.” The research identified a number of different managerial strategies for involvement in the system.
Practical and social implications – Social welfare has become a mix of public and civil society values and norms, and extensive resources have been invested from both governmental and nongovernmental sides to build up shared competences for the new forms of partnering-based organization. However, to act according to the new principles of partnering, at the strategic and managerial level, the voluntary organizations have to behave in a schizophrenic manner – as both individual organizations and cooperational partners within the system.
Research implications – The concept of “third-order system” is especially useful in analyzing mixed forms of management in the welfare sector.
Originality – Different forms of radical organizational analysis are combined to develop a notion of “third-order system” in the welfare sector.
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Ambiguity has become a central concept in strategic communication research in recent years. This paper addresses three central deficits in the research to date. First…
Abstract
Purpose
Ambiguity has become a central concept in strategic communication research in recent years. This paper addresses three central deficits in the research to date. First, clarity-focused approaches and ambiguity-focused approaches are in opposition to each other, resulting in an exaggeration of the advantages and opportunities of the respective favored perspective and affording the opposing position little justification at best. Second, research on strategic ambiguity is by and large limited to the organizational perspective and has little interest in societal change. Third, there has been barely any research into concrete practices of strategic ambiguity and these practices have never been systematized.
Design/methodology/approach
The research questions will be answered on the basis of the “Theory of Social Systems” (TSS) by Niklas Luhmann, which can be attributed to the “Communication Constitutes Organization” (CCO) perspective. This perspective seems appropriate because the important concepts of communication and decision making play a central role in the TSS.
Findings
Strategic communication oscillates between clarity and ambiguity in order to defuse the dilemma and paradox. The re-entry of the distinction is a second-order observation and, thus, reveals the blind spots of clarity- and ambiguity-focused approaches. On this basis, a systematic approach is developed that encompasses various different dimensions of strategic clarity and ambiguity.
Practical implications
The paper focuses on the oscillation between strategic ambiguity and strategic clarity, making clear that the aim is not simply to substitute a new dominance of ambiguity for the clarity that has dominated textbooks thus far. Instead, it is a matter of reflective management of the distinction between strategic ambiguity and strategic clarity. The systematization of the practices of strategic ambiguity and strategic clarity can ultimately be used as a toolbox for the concrete application of strategic ambiguity and strategic clarity.
Originality/value
Overcoming the dualism of clarity-focused and ambiguity-focused approaches makes it possible, first, to explore the situational use of strategic clarity and strategic ambiguity. Second, the societal theoretical perspective shows the way in which organizations respond with strategic ambiguity to the increase in social contradictions without, however, being able to abandon strategic clarity. Third, using the systematic approach to the dimensions presented here, these practices can be described and examined in context.
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Heiko Kleve, Steffen Roth, Tobias Köllner and Ralf Wetzel
This conceptual article aims to contribute to the design of a theory of family-influenced firms by a framework for the management of business-family dilemmas.
Abstract
Purpose
This conceptual article aims to contribute to the design of a theory of family-influenced firms by a framework for the management of business-family dilemmas.
Design/methodology/approach
It combines systemic principles with the tetralemma, a tool from ancient Indian logic that families and businesses can use to manage and reframe dilemmas without dissolving the dilemmatic tensions or blurring their boundaries.
Findings
In applying the tetralemma, the article offers a range of suggestions, such as observing business and family as two discrete, yet codependent, social systems and envisioning conceptual and methodological imports from codependency research and therapy into family business research and practice.
Originality/value
The article proposes a framework for the selective and flexible navigation of family-business tensions without dissolving them or blurring their boundaries.