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Article
Publication date: 8 February 2016

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Journal of Managerial Psychology, vol. 31 no. 1
Type: Research Article
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ISSN: 0268-3946

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Publication date: 1 June 2002

Doug Hensler

300

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Measuring Business Excellence, vol. 6 no. 2
Type: Research Article
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ISSN: 1368-3047

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