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Article
Publication date: 1 February 2001

Seow-Eng Ong and Gerald R. Brown

796

Abstract

Details

Journal of Property Investment & Finance, vol. 19 no. 1
Type: Research Article
ISSN: 1463-578X

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Article
Publication date: 9 March 2010

Ong Seow Eng

408

Abstract

Details

Journal of Property Investment & Finance, vol. 28 no. 2
Type: Research Article
ISSN: 1463-578X

Available. Content available
Article
Publication date: 1 June 2002

Seow Eng Ong and Shi Ming Yu

427

Abstract

Details

Journal of Property Investment & Finance, vol. 20 no. 3
Type: Research Article
ISSN: 1463-578X

Available. Content available
Article
Publication date: 1 February 2004

Tien Foo Sing and Seow Eng Ong

355

Abstract

Details

Journal of Property Investment & Finance, vol. 22 no. 1
Type: Research Article
ISSN: 1463-578X

Available. Content available
Article
Publication date: 1 December 2004

Seow Eng Ong

1054

Abstract

Details

Journal of Property Investment & Finance, vol. 22 no. 6
Type: Research Article
ISSN: 1463-578X

Available. Content available
Article
Publication date: 25 April 2008

Robin Goodchild

1589

Abstract

Details

Journal of Property Investment & Finance, vol. 26 no. 3
Type: Research Article
ISSN: 1463-578X

Available. Content available
Article
Publication date: 1 May 2003

228

Abstract

Details

Property Management, vol. 21 no. 2
Type: Research Article
ISSN: 0263-7472

Available. Open Access. Open Access
Article
Publication date: 25 November 2024

Laura Monferdini and Eleonora Bottani

This paper aims to present a systematic literature review of 176 studies relating to change management in the context of process optimization and to investigate how companies…

497

Abstract

Purpose

This paper aims to present a systematic literature review of 176 studies relating to change management in the context of process optimization and to investigate how companies effectively use change management to optimize processes across different industrial sectors.

Design/methodology/approach

Descriptive statistics are used to represent patterns, trends and correlations between change management strategies, research methods applied for processes optimization and industry field. A comprehensive analysis of the papers’ keywords, crossed with research methods and industrial sectors, allowed us to substantiate the results in analytic terms. For some selected studies, chosen on the basis of their significance to the research field, the contents were mapped and discussed in detail.

Findings

This study provides numerous insights into the various applications of change management across different industry fields. In general, change management appears to be no longer a theoretical discipline, showing instead practical relevance, which is reflected in testing theories through case studies and real implementations. The review emphasizes the need for careful and systemic planning by companies, effective communication, employee involvement and supportive organizational culture. These factors are crucial for enhancing process efficiency and employee acceptance of change. Digital technologies also prove to be valuable support for change management during process optimization.

Originality/value

The innovative contribution of this paper consists of the joint perspective taken when looking at process optimization and the application of change management strategies. Such a perspective favors an in-depth examination of the interactions between the two aspects and provides more comprehensive results compared to the existing literature.

Details

Business Process Management Journal, vol. 30 no. 8
Type: Research Article
ISSN: 1463-7154

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