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Article
Publication date: 6 March 2009

Charles Oppenheim

380

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Journal of Documentation, vol. 65 no. 2
Type: Research Article
ISSN: 0022-0418

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Article
Publication date: 27 March 2009

Margot Note

269

Abstract

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New Library World, vol. 110 no. 3/4
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 December 2002

371

Abstract

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Aslib Proceedings, vol. 54 no. 6
Type: Research Article
ISSN: 0001-253X

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Article
Publication date: 1 July 1998

Gill Swash

342

Abstract

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New Library World, vol. 99 no. 4
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 3 July 2009

Anna Maria Tammaro

142

Abstract

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Performance Measurement and Metrics, vol. 10 no. 2
Type: Research Article
ISSN: 1467-8047

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Open Access
Article
Publication date: 7 May 2021

Jennifer Creese, John-Paul Byrne, Anne Matthews, Aoife M. McDermott, Edel Conway and Niamh Humphries

Workplace silence impedes productivity, job satisfaction and retention, key issues for the hospital workforce worldwide. It can have a negative effect on patient outcomes and…

3904

Abstract

Purpose

Workplace silence impedes productivity, job satisfaction and retention, key issues for the hospital workforce worldwide. It can have a negative effect on patient outcomes and safety and human resources in healthcare organisations. This study aims to examine factors that influence workplace silence among hospital doctors in Ireland.

Design/methodology/approach

A national, cross-sectional, online survey of hospital doctors in Ireland was conducted in October–November 2019; 1,070 hospital doctors responded. This paper focuses on responses to the question “If you had concerns about your working conditions, would you raise them?”. In total, 227 hospital doctor respondents (25%) stated that they would not raise concerns about their working conditions. Qualitative thematic analysis was carried out on free-text responses to explore why these doctors choose to opt for silence regarding their working conditions.

Findings

Reputational risk, lack of energy and time, a perceived inability to effect change and cultural norms all discourage doctors from raising concerns about working conditions. Apathy arose as change to working conditions was perceived as highly unlikely. In turn, this had scope to lead to neglect and exit. Voice was seen as risky for some respondents, who feared that complaining could damage their career prospects and workplace relationships.

Originality/value

This study highlights the systemic, cultural and practical issues that pressure hospital doctors in Ireland to opt for silence around working conditions. It adds to the literature on workplace silence and voice within the medical profession and provides a framework for comparative analysis of doctors' silence and voice in other settings.

Details

Journal of Health Organization and Management, vol. 35 no. 9
Type: Research Article
ISSN: 1477-7266

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