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Despite the popularity of facilitating coaching cultures, very little is known about this phenomenon, especially from the perspective of different organisational stakeholders. We aim to add the enacting practitioner perspective in developing coaching cultures that has not yet been explored through empirical research.

We interviewed 20 organisational development and coaching practitioners who work in or with organisations to develop coaching cultures.

We apply Braun and Clarke’s reflexive thematic analysis (TA) and unpack four intersecting themes: (1) “It flows through the veins of the organisation”; (2) “More powerful than anything else is having that one-to-one time”; (3) “The roadmap emerges”; and (4) “Means to an end and an end in itself”. We construct a coaching culture as an ever-evolving, psychologically safe, and empowering dialogic “container” or subculture that is developed and sustained by change agents with first-hand experience of coaching.

The findings add to our understanding of coaching cultures by offering a conceptualisation of coaching culture based on practitioners’ perspectives and constructing a framework of assumptions, values and behaviours that underpin them. We conclude by setting an agenda for further research in the advancement of coaching culture theory and practice in coaching psychology.

This chapter focusses on what happens ‘after’ an incident of sexual harassment. It explores the impact that the memory of sexual harassment has on women and their mobilities in the city over time. By employing ‘memory’ as a sociological concept in order to link space, time and women’s embodied experiences, this chapter aims to understand the negotiations that women undertake in order to ‘deal with’ the incidents of sexual harassment and claim back their mobility and freedom. It will pay attention to how the impact is not static, but rather shifts and morphs over time and space. Importantly, this analysis moves beyond simply discussing women’s fear and vulnerability and makes room for a consideration of how sexual harassment on public transport is negotiated and resisted, and how the experiences or memories are also suppressed and can, at times, act to embolden women in their urban mobilities. Using the conceptual framework structured around mobilities, space and time this chapter offers a unique analysis of the impact of sexual harassment in a transport environment.

This study aims to examine consumer perception during COVID-19 and identifies cruise industry marketing strategies to fill a gap in crisis management and product pricing literature.

This study developed and validated two-factor measurement scales (vaccine perception and protective behavior), which predicted cruise intents well. This study revealed how geo-regional factors affect consumer psychology through spatial analysis.

This study recommended pricing 7-day cruises at $1,464 (the most preferred length). The results also showed that future price hikes would not affect demand and that coastal marketing would help retain customers.

This study contributed to the business, hospitality and tourism literature by identifying two new and unique factors (vaccine perception and protective behaviors), which were found to affect consumers’ intention to travel by cruise significantly. The result provided a better understanding of cruise tourists’ pricing preferences and the methods utilized could easily be applied to other cruise markets or tourism entities.

This paper aims to describe the development and validation of the Prison Fellowship Well-being index (PF-WBI), a new quantitative tool for assessing prisoner and staff well-being within prison cultures.

The PF-WBI was developed through an iterative process of item creation, administration alongside established well-being measures and a series of data analyses. Data was collected from both staff and prisoners (n = 989) across four North Dakota prisons.

Analysis supported a four-factor structure for the PF-WBI measuring motivation/self-esteem, relationships/community functioning, hope/mood and stress-related detriments. The PF-WBI demonstrated excellent internal consistency reliability, convergent validity with established well-being measures and criterion-related validity for both staff and prisoners. Measurement invariance across staff and prisoners was also confirmed.

The PF-WBI offers a new and versatile tool for researchers and practitioners to assess staff and prisoner well-being in correctional settings. It can be used to evaluate prison cultures and the effectiveness of culture improvement efforts.

Emergency care delivery is a process requiring input from various healthcare professionals within the hospital. To deliver efficient and effective emergency care, professionals must integrate rapidly at multiple interfaces, working across functional, spatial and professional boundaries. Yet, the interdisciplinary nature of emergency care presents a challenge to the optimization of patient flow, as specialization and functional differentiation restrict integration efforts. This study aims to question what boundaries exist at the level of professionals and explores how these boundaries may come to influence integration and operational performance.

To provide a more holistic understanding of the inherent challenges to integration at the level of professionals and in contexts where professionals play a key role in determining operational performance, the authors carried out an in-depth case study at a busy, Level 1 trauma center in The Netherlands. In total, 28 interviews were conducted over an 18-month period.

The authors reveal the existence of structural, relational and cultural barriers between (medical) professionals from different disciplines. The study findings demonstrate how relational and cultural boundaries between professionals interrupt flows and delay service processes.

This study highlights the importance of interpersonal and cultural dynamics for internal integration and operational performance in emergency care processes. The authors unveil how the presence of professional boundaries creates opportunity for conflict and delays at important interfaces within the emergency care process, and can ultimately accumulate, disrupting patient flow and increasing lead times.

This chapter draws on empirical data from women’s stories as we start on the ‘journey’ of experiences of sexual harassment. This chapter focusses on the ‘before’, as I present women’s accounts of everyday life moving around London and participating in the rhythmic ensemble of the city. It demonstrates how the city remains a gendered environment that induces both fear and freedom and contextualises the (physical and mental) landscape in which incidents of sexual harassment occur. I will draw on theoretical approaches relating to the emergence of urban modernity in order to contextualise how the social, spatial and temporal conditions in the historical metropolis led to the advent of new sociabilities and modes of being in public life that still influence interactions today. Acknowledging that this remains gendered, I call on the literary character of the flâneur to critically analyse women’s past and present mobilities in the city. I simultaneously incorporate Lefebvre’s concept of rhythm to illustrate how the anticipation and expectation of sexual harassment impact women’s mobilities so intimately that it constitutes their normative urban rhythms. By exploring women’s wider lives in the context of movement and mobilities in the city, this chapter demonstrates the gendered nature of everyday life in the urban environment, including how the anticipation and perceived risk of sexual harassment are experienced and negotiated as an omnipresent possibility.