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Publication date: 5 June 2009

John Fernie

295

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International Journal of Retail & Distribution Management, vol. 37 no. 7
Type: Research Article
ISSN: 0959-0552

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Publication date: 11 October 2011

Wim J. Elving

407

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Corporate Communications: An International Journal, vol. 16 no. 4
Type: Research Article
ISSN: 1356-3289

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