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Article
Publication date: 28 June 2021

Ibrahim Rawabdeh, Mazen Arafah and Mohannad Mousa Mustafa

This study aims to validate the KAIIAE model in the public sector and analyse the interrelationships between Enablers and Results in the King Abdullah II Award for Excellence…

Abstract

Purpose

This study aims to validate the KAIIAE model in the public sector and analyse the interrelationships between Enablers and Results in the King Abdullah II Award for Excellence (KAIIAE) model to better understand the dynamic logic behind improving excellence results.

Design/methodology/approach

The methodology used is structural equation modelling (partial least squares technique), and the data were obtained from the assessment processes for the KAIIAE for 98 Jordanian public organisations.

Findings

The findings showed that the award model has proven to be a reliable and valid framework, as the criteria and sub-criteria were highly correlated. The set of Enablers was strongly related to the set of Results, and the synergies between the critical criteria confirmed the importance of leadership, strategy, and processes for the organisation's excellence results. It was found that the new significant and direct relationships between “People” and “People Results” and between “Partnerships and Resources” and both “Society Results” and “Key Results” improved the understanding and implementation of the model. There was a significant interrelationship between model criteria, excluding the relationship between “Society Results” and “Key Results”, since the government's main objective is to serve society. A new structural model for the KAIIAE with the new relationships was suggested.

Research limitations/implications

This paper concentrated only on the public sector, although the excellence model has been implemented in the private sector. Features of the different types of organisations were not tested. Furthermore, the variations in size, covered fields, number of employees and provided services need to be investigated further.

Practical implications

Government award bodies can use these research findings to develop a new model version for public sector awards by combining a cohesive array of elements for any government organisational need or application. The study suggested adding new criteria or relationships or eliminating those that are not significant and have no impact on public sector organisations. The findings will assure the organisations' managers that the KAII excellence model criteria are highly correlated and synergised for public sector organisations. These criteria perform efficiently once they are considered and implemented in an interconnected manner rather than managing them independently, which makes up their management framework. This knowledge about the validity of the structure of the model allows public sector organisations to benefit fully from the self-assessment processes and improve the organisation's management, enhancing their faith in excellence award models.

Social implications

This study has contributed to the existing literature on the reliability and validity of business excellence models as a framework for implementing, evaluating, and improving excellence, particularly in the government sector. Several important insights have emerged from this study. The relevant analysis supports a new model structure for excellence in the public sector. Among the model structure relationships, the study identified the existence of new direct relationships between enablers and results. New significant and direct relationships are added to the model that advances the implementation and understanding of the model. Moreover, it informs theory about Excellence Award implementation in developing countries within the context of Jordan – a topic that has previously received limited attention in the international business excellence literature. Since there is limited research on the suitability of implementing the KAIIEA excellence model (that is based on nine criteria of the EFQM model) in public organisations, this work suggested introducing a new modification to the model to suit the characteristics of the public sector.

Originality/value

The considerable prominence of the government sector has drawn attention to the excellence parameters within its organisations. Hence, a lack of studies and inadequate knowledge in the governmental management system have limited testing excellence in the public sector. This paper provides support that the excellence model (KAIIAE model that is EFQM based) is an appropriate framework by identifying direct and significant model interrelationships for the public sector based on the actual and sufficient performance of its entities so as to drive the changes of the next model generation. This is the first study that attempts to comprehend and describe the validation of the KAIIAE model in the public sector.

Details

Benchmarking: An International Journal, vol. 29 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 10 December 2020

Dareen Ryied Al-Tawal, Mazen Arafah and Ghaleb Jalil Sweis

Cost estimation is one of the most significant steps in construction planning, which must be undertaken in the preliminary stages of any project; it is required for all projects…

711

Abstract

Purpose

Cost estimation is one of the most significant steps in construction planning, which must be undertaken in the preliminary stages of any project; it is required for all projects to establish the project's budget. Confidence in these initial estimates is low, primarily due to the limited availability of suitable data, which leads the construction projects to frequently end up over budget. This paper investigated the efficacy of artificial neural networks (ANNs) methodologies in overcoming cost estimation problems in the early phases of the building design process.

Design/methodology/approach

Cost and design data from 104 projects constructed over the past five years in Jordan were used to develop, train and test ANN models. At the detailed design stage, 53 design factors were utilized to develop the first ANN model; then the factors were reduced to 41 and were utilized to develop the second predictive model at the schematic design stage. Finally, 27 design factors available at the concept design stage were utilized for the third ANN model.

Findings

The models achieved average cost estimation accuracy of 98, 98 and 97% in the detailed, schematic and concept design stages, respectively.

Research limitations/implications

This paper formulated the aims and objectives to be applicable only in Jordan using historical data of building projects.

Originality/value

The ANN approach introduced as a management tool is expected to provide the stakeholders in the engineering business with an indispensable tool for predicting the cost with limited data at the early stages of construction projects.

Details

Engineering, Construction and Architectural Management, vol. 28 no. 9
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 4 April 2016

Ehab Alshamaileh, Mazen Al-Sulaibi, Ahmad Al-Khawaldeh, Mansour H. Almatarneh, Dina El-Sabawi and Aiman Al-Rawajfeh

The current status of nanotechnology research and development in Jordan is analyzed. In recent years, Jordanian institutions demonstrated considerable interest in the development…

Abstract

Purpose

The current status of nanotechnology research and development in Jordan is analyzed. In recent years, Jordanian institutions demonstrated considerable interest in the development and production of nanotechnology. Here the purpose of this paper is to provide detailed information about the status of nanotechnology in Jordan in terms of several factors that influence selectivity in nanotechnology and the number of published peer-reviewed research articles.

Design/methodology/approach

Several factors that influence selectivity in nanotechnology and the number of published peer-reviewed research articles were analyzed. A detailed analysis of the collected data reveals that the number of publications, citations, and patents is highly dependent on the amount of research fund.

Findings

The development in nanotechnology is associated with presence and accessibility of sensitive laboratory equipment. The nanotechnology research output in Jordan is still lower than it should be due to the lack of necessary laboratory infrastructure. This is due to the insufficient funds allocated to scientific research, the restrictive access to available instruments and the bureaucracy of some governmental departments. Compared to some developed countries, Jordan is noticeably behind in developing a nanotechnology system of research and industry. It will take time as well as technical and financial resources in order to achieve an advanced level in the field of nanotechnology in Jordan. Nevertheless, many Jordanian researchers are doing their best and are producing some good research articles.

Research limitations/implications

The many applications to the same approach.

Practical implications

Time and publications’ resources.

Social implications

Peer cooperation.

Originality/value

First comprehensive review ever. A base for researchers and decision makers.

Details

World Journal of Science, Technology and Sustainable Development, vol. 13 no. 2
Type: Research Article
ISSN: 2042-5945

Keywords

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