Karishma Mohamed Rafik Qureshi and Bhavesh G. Mewada
The present research identifies and prioritizes the critical success factors (CSFs) for Lean 4.0 (L4.0) implementation in small and medium enterprises (SMEs). L4.0 integrates Lean…
Abstract
Purpose
The present research identifies and prioritizes the critical success factors (CSFs) for Lean 4.0 (L4.0) implementation in small and medium enterprises (SMEs). L4.0 integrates Lean principles with Industry 4.0 (I4.0) technologies, for instance wireless networks, Internet of things (IoT), big data, cloud computing (CC), etc., offering significant opportunities to enhance operational efficiency by reducing non-value-adding activities.
Design/methodology/approach
This research adopts the “Fuzzy Decision-Making Trial and Evaluation Laboratory (FDEMATEL)” methodology to examine and assess the connections between CSFs for L4.0 implementation. Data were gathered from SMEs using qualitative and quantitative approaches to ensure comprehensive insights into the critical enablers of L4.0 adoption.
Findings
The study identifies Top Management Support and Commitment, Employee Training and Financial Capabilities as the most important CSFs for L4.0 adoption in SMEs. These factors significantly impact the adoption process, providing actionable insights for SME leaders to overcome challenges and optimize implementation strategies.
Originality/value
This study contributes to the growing knowledge of L4.0 by highlighting key CSFs relevant to SMEs, a sector often constrained by resources but crucial for economic development. The findings provide a practical roadmap for SME entrepreneurs to achieve operational excellence and competitiveness through effective L4.0 adoption.
Details
Keywords
Rifath Mahmud Uday, Sheak Salman, Md. Rezaul Karim, Md. Sifat Ar Salan, Muzahidul Islam and Mustak Shahriar
The objective of this study is to investigate the barriers hindering the integration of lean manufacturing (LM) practices within the furniture industry of Bangladesh. The…
Abstract
Purpose
The objective of this study is to investigate the barriers hindering the integration of lean manufacturing (LM) practices within the furniture industry of Bangladesh. The traditional operational paradigms in this sector have posed substantial challenges to the effective implementation of LM. In this study, the barriers of implementing LM in the furniture business are examined, aiming to provide a systematic understanding of the barriers that must be addressed for a successful transition.
Findings
The research reveals that “Fragmented Industry Structure,” “Resistance to Lean Practices” and “Inadequate Plant Layout and Maintenance”, emerged as the foremost barriers to LM implementation in the furniture industry. Additionally, “Insufficient Expert Management,” “Limited Technical Resources” and “Lack of Capital Investment” play significant roles.
Research limitations/implications
The outcomes of this study provide valuable insights into the furniture industry, enabling the development of strategies for effective LM implementation. One notable challenge in lean implementation is the tendency to revert to established practices when confronted with barriers. Therefore, this transition necessitates informed guidance and leadership. In addition to addressing these internal challenges, the scope of lean implementation should be broadened.
Originality/value
This study represents one of the initial efforts to systematically identify and assess the barriers to LM implementation within the furniture industry of Bangladesh, contributing to the emerging body of knowledge in this area.
Details
Keywords
Mahak Sharma, Rose Antony, Ashu Sharma and Tugrul Daim
Supply chains need to be made viable in this volatile and competitive market, which could be possible through digitalization. This study is an attempt to explore the role of…
Abstract
Purpose
Supply chains need to be made viable in this volatile and competitive market, which could be possible through digitalization. This study is an attempt to explore the role of Industry 4.0, smart supply chain, supply chain agility and supply chain resilience on sustainable business performance from the lens of natural resource-based view.
Design/methodology/approach
The study tests the proposed model using a covariance-based structural equation modelling and further investigates the ranking of each construct using the artificial neural networks approach in AMOS and SPSS respectively. A total of 234 respondents selected using purposive sampling aided in capturing the industry practices across supply chains in the UK. The full collinearity test was carried out to study the common method bias and the content validity was carried out using the item content validity index and scale content validity index. The convergent and discriminant validity of the constructs and mediation study was carried out in SPSS and AMOS V.23.
Findings
The results are overtly inferring the significant impact of Industry 4.0 practices on creating smart and ultimately sustainable supply chains. A partial relationship is established between Industry 4.0 and supply chain agility through a smart supply chain. This work empirically reinstates the combined significance of green practices, Industry 4.0, smart supply chain, supply chain agility and supply chain resilience on sustainable business value. The study also uses the ANN approach to determine the relative importance of each significant variable found in SEM analysis. ANN determines the ranking among the significant variables, i.e. supply chain resilience > green practices > Industry 4.0> smart supply chain > supply chain agility presented in descending order.
Originality/value
This study is a novel attempt to establish the role of digitalization in SCs for attaining sustainable business value, providing empirical support to the mediating role of supply chain agility, supply chain resilience and smart supply chain and manifests a significant integrated framework. This work reinforces the integrated model that combines all the constructs dealt with in silos so far in prior literature.
Details
Keywords
Timo Gossler, Ioanna Falagara Sigala, Tina Wakolbinger and Renate Buber
The purpose of this paper is to determine best practices of aid agencies for outsourcing logistics to commercial logistics service providers (LSPs) in disaster relief. Moreover…
Abstract
Purpose
The purpose of this paper is to determine best practices of aid agencies for outsourcing logistics to commercial logistics service providers (LSPs) in disaster relief. Moreover, it evaluates the application of the Delphi method for research in humanitarian logistics.
Design/methodology/approach
The paper is based on a two-round Delphi study with 31 experts from aid agencies and a complementary full-day focus group with 12 experts from aid agencies and LSPs.
Findings
The study revealed 12 best practices for outsourcing logistics in disaster relief and a compilation of more than 100 activities for putting these practices into action. Experts consider a proper balance between efficiency and compliance, a detailed contract and a detailed service request most important. Additionally, the Delphi method was found to be a promising technique for research on humanitarian logistics.
Research limitations/implications
By critically examining the Delphi method, this study establishes the basis for a wider application of the technique in the field of humanitarian logistics. Furthermore, it can help to prioritize future research as the ranking of practices reflects the priorities of practitioners.
Practical implications
The paper provides guidance to practitioners at aid agencies in charge of outsourcing logistics.
Originality/value
This research is one of the first in the field of humanitarian logistics to apply the Delphi method. Moreover, it addresses the lack of literature dealing with approaches for building successful cross-sectoral partnerships.
Details
Keywords
Laura Monferdini and Eleonora Bottani
This paper aims to present a systematic literature review of 176 studies relating to change management in the context of process optimization and to investigate how companies…
Abstract
Purpose
This paper aims to present a systematic literature review of 176 studies relating to change management in the context of process optimization and to investigate how companies effectively use change management to optimize processes across different industrial sectors.
Design/methodology/approach
Descriptive statistics are used to represent patterns, trends and correlations between change management strategies, research methods applied for processes optimization and industry field. A comprehensive analysis of the papers’ keywords, crossed with research methods and industrial sectors, allowed us to substantiate the results in analytic terms. For some selected studies, chosen on the basis of their significance to the research field, the contents were mapped and discussed in detail.
Findings
This study provides numerous insights into the various applications of change management across different industry fields. In general, change management appears to be no longer a theoretical discipline, showing instead practical relevance, which is reflected in testing theories through case studies and real implementations. The review emphasizes the need for careful and systemic planning by companies, effective communication, employee involvement and supportive organizational culture. These factors are crucial for enhancing process efficiency and employee acceptance of change. Digital technologies also prove to be valuable support for change management during process optimization.
Originality/value
The innovative contribution of this paper consists of the joint perspective taken when looking at process optimization and the application of change management strategies. Such a perspective favors an in-depth examination of the interactions between the two aspects and provides more comprehensive results compared to the existing literature.
Details
Keywords
Aisha Rizwan, Shabana Naveed and Yaamina Salman
Based on the service eco-systems perspective, this paper evaluates the strategies and actions adopted by the Government of Pakistan to handle the COVID-19 crisis with the…
Abstract
Purpose
Based on the service eco-systems perspective, this paper evaluates the strategies and actions adopted by the Government of Pakistan to handle the COVID-19 crisis with the involvement of multiple actors including public, private, third-sector organizations and civil society.
Design/methodology/approach
The paper is based on an in-depth analysis of secondary sources including research articles, policy documents, policy briefs, governmental reports, third party evaluations/reports and media publications.
Findings
A multi-stakeholder approach was evident during the pandemic with an effort to better manage the crisis which has exerted immense social, cultural, economic and political impacts on the lives of the citizens. Collaborative efforts among stakeholders (government, private and third sector) were witnessed, resulting in a coherent response. The successful management of COVID-19 in Pakistan is attributed to multiple factors including the formation of a specialized public organization which effectively and proactively took data-driven informed decisions and aggregated the efforts of the federal and provincial governments for a timely response.
Originality/value
This paper gives insights for policymakers to create a sustainable post-pandemic socio-economic environment by building resilient structures across the government while promoting cooperation and collaboration. It suggests strategies for policymakers responsible for providing sustainable societal solutions to combat the social, economic and administrative challenges under the pandemic. As Pakistan has managed and contained the pandemic in a relatively efficient way, it is hoped that this paper can provide a learning experience for other countries with similar national contexts.
Details
Keywords
Faizan Khan Sherwani, Sanaa Zafar Shaikh, Shilpa Behal and Mohd Shuaib Siddiqui
The purpose of this paper is to analyse the determinants of financial inclusion among women-owned informal enterprises in India.
Abstract
Purpose
The purpose of this paper is to analyse the determinants of financial inclusion among women-owned informal enterprises in India.
Design/methodology/approach
The study is based on a primary survey of 321 informal enterprises. The data has been collected through a structured questionnaire. A chi-square test has been used to examine the significant association between the characteristics of informal enterprises and their owners and financial inclusion. A logistic regression model has been developed to analyse the determinants of financial inclusion among women-owned informal enterprises.
Findings
A significant and negative association has been found between business duration and entrepreneurs’ experiences with financial inclusion. In addition, the chi-square test shows a significant association between resource capability, use of ICT by enterprises and financial inclusion. Further, logistics regression shows that duration of business, entrepreneurial experience, resource capability in terms of machinery and equipment use, and ICT are significant determinants of financial inclusion among women-owned informal enterprises.
Practical implications
There are several practical implications for national policymakers and other stakeholders, such as banks and international bodies working on financial inclusion. It is suggested that while designing the policy for financial inclusion among woman-owned informal enterprises, it should ensure that experience and older woman entrepreneurs are included in financial inclusion schemes.
Originality/value
There has been very few research on financial inclusion in woman-owned businesses. However, no research has been conducted on the financial inclusion of women-owned informal businesses. This study fills a gap by investigating the factors that influence financial inclusion in women-owned informal businesses.