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Inclusion of members of the target population in research is an increasing priority in the social sciences; however, relatively few studies employ approaches that involve persons with lived experience of the mental health system in mental health services research, particularly in the USA. The purpose of this paper is to describe one such approach, the employment of peer interviewers in the evaluation of a peer respite program.

The paper describes how peer interviewers were recruited, hired, trained, and supervised. The authors discuss some benefits and challenges associated with the approach.

Peer interviewer benefits and challenges: the shared lived experience between the peer interviewers and study participants contributed to increased comfort and a high response rate overall. The study opened up professional opportunities for peers, but inconsistent work hours were a challenge and resulted in turnover and difficulty filling vacant positions. The lead evaluator and supervisors worked closely with peer interviewers to ensure conflict of interest was mitigated to reduce bias.

This paper adds to the limited literature describing peer representation in research, outlining one avenue for partnering with peers to align research with the values of the intervention under study without compromising – and perhaps increasing – scientific rigor. The authors expect that even more peer involvement in the oversight, analysis, and interpretation of results would have improved the overall quality of the evaluation. Future efforts should build upon and incorporate the approach alongside more comprehensive efforts to partner with service users.

Recent studies show that Italian women’s education and skills are high and that they have access to the job market, but, at the same time, there are many difficulties in maintaining a job in certain periods of their lives. Exactly, the critic period is connected to the choice of having children or a “traditional family” and, in general, with family duties. To explain the different percentage of women participation to job market in different countries, recent studies have looked to peculiar institutional structure of “municipal” job market and to social support services. The public offer of childcare and family support explains lots of the differences among different countries, but it is a complex datum, really hard to detect, collect, and interpret. Other relevant data are statute provisions on parental leave (mother or father oriented). A systematic analysis has shown that we have, both at a national and at a European level, legal rules and models which should promote equal opportunities, but that we miss cultural promises going in the direction of supporting families and encouraging the preservation of female job place. This study also investigates two different kinds of answers, analyzing and comparing microchoices (technical and juridical instruments) and macrochoices (legal policies) that different legal systems, have adopted in the European context to promote an effective integration between lifetime and job time, to support families in terms of public services, and suggest possible new instruments connected with partnership of public and private programs.¹

The destination as the area of movement of guests during their stay often leads to a cooperation among different tourism organizations and destinations: on the one hand, the co‐operation is necessary to be able to offer the products demanded by different guests, on the other hand, it is necessary to be able to guarantee a sensible appearance to the market. With an empirical research carried out in 1999 and 2000, the European Academy Bolzano took the Italian regional and sub‐regional tourism organizations into consideration to evaluate the progress in managing the destination Italy. Rigidity of the organizational structures, little cooperation and integration as well as insufficient market resources are some of the main results. Further developments in change management, stakeholder management, branding, and the setting of clear and measurable goals are some of the issues analyzed. In consideration of an analysis of the Italian regions with regard to their actual politics of destination development the paper concludes with the proposal of a new model of tourism organizational structure based on networks and on the distinction between territorializable basic tasks and deterritorializable product/market tasks. This paper is a conceptional work relevant for traditional destinations and valid as a case study.

The purpose of this paper is to determine the importance of the “organic” attribute for wine in relation to other attributes and to identify the most important determinants as far as the consumption of organic wine is concerned.

A survey based on interviews with 404 Swiss wine drinkers was conducted. The data were evaluated by means of conjoint and regression analyses.

The “organic” attribute was more important than the colour of the wine but less important than the price and the country of origin, foreign French wine being preferred to local Swiss wine. Urban and female consumers were relatively likely to consume organic wine, as were consumers who perceive organic wine as being healthy.

Marketing for organic wine in well‐developed markets should focus on the argument of image and health. Urban female consumers are the most important target group.

The paper presents the first results on the important attributes for marketing organic wine in developed organic food markets.

THE LONDON ACADEMIC BOOK FAIR, which we organised on April 30, attracted a very respectable turnout of librarians, and not just from academic libraries either. It was good to see them, and I hope they found the day useful, with 131 stands to inspect and a busy but much less frenetic atmosphere than ruled at the London Book Fair last October.

As observed by Freiband, in recent years there has been a growth in interest in multicultural and, by extension, multilingual material for libraries. However, although there is indeed an increase in multicultural material being reviewed, finding evaluative reviews of foreign language material is still quite difficult.

The purpose of the paper is to investigate the marketing and communication activities carried out by small management consulting firms and how they relate to customers.

After the framing of the literature on the subject, the study is based on the results of a survey carried out through an online questionnaire. The sample under investigation is represented by 914 small consulting firms located in central Italy.

Results show that half of the sample carried out marketing and communication activities, mainly through the website and social media, while others participating in events as speakers at conferences. It also emerges that management consulting firms carry out activities aimed at maintaining relationship with customers even if they do not invest time in market research in order to find potential and new clients.

The study suggests that management consulting firms should adopt a systematic and strategic approach to communication and should develop a complete and integrated digital communication strategy, as well as to rethink the consulting business model.

There are no previous studies that provide insight into the everyday practice of marketing and communication of small management consulting services in today's dynamic and changing economic environment.

Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way of using the law in specific circumstances, and shows the variations therein. Sums up that arbitration is much the better way to gok as it avoids delays and expenses, plus the vexation/frustration of normal litigation. Concludes that the US and Greek constitutions and common law tradition in England appear to allow involved parties to choose their own judge, who can thus be an arbitrator. Discusses e‐commerce and speculates on this for the future.