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Book part
Publication date: 10 October 2013

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International Marketing in Rapidly Changing Environments
Type: Book
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ISBN: 978-1-78190-896-9

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Article
Publication date: 9 October 2009

Jochen Wirtz, Robert Johnston and Christopher Khoe Sin Seow

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Journal of Service Management, vol. 20 no. 5
Type: Research Article
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ISSN: 1757-5818

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