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Publication date: 28 November 2017

Arch G. Woodside

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Trade Tales: Decoding Customers' Stories
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ISBN: 978-1-78714-279-4

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Publication date: 28 December 2016

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The Handbook of Managing and Marketing Tourism Experiences
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ISBN: 978-1-78635-289-7

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Publication date: 28 December 2016

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The Handbook of Managing and Marketing Tourism Experiences
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ISBN: 978-1-78635-289-7

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Article
Publication date: 4 July 2013

Kristina Heinonen, Anu Helkkula and Maria Holmlund

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Managing Service Quality: An International Journal, vol. 23 no. 4
Type: Research Article
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ISSN: 0960-4529

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Publication date: 7 October 2013

Kristina Heinonen, Maria Holmlund and Tore Strandvik

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Journal of Service Management, vol. 24 no. 5
Type: Research Article
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ISSN: 1757-5818

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