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Article
Publication date: 1 April 2005

Frances Hutchinson

223

Abstract

Details

European Business Review, vol. 17 no. 2
Type: Research Article
ISSN: 0955-534X

Keywords

Available. Open Access. Open Access
Book part
Publication date: 23 September 2024

Bruno Luiz Americo, Stewart Clegg and Fagner Carniel

Despite being conjointly stronger in their synergies in the past, there is still a significant gap between management and organization studies and sociology. The temporal lag is…

Abstract

Despite being conjointly stronger in their synergies in the past, there is still a significant gap between management and organization studies and sociology. The temporal lag is also, on occasion, a substantive lag. The emergent sociological concept of emotional reflexivity has recently been used in organizational studies. The question that animates this contribution concerns the nature of this translation, reception, and extension; thus, we ask how organization studies have been using the sociological concept of emotional reflexivity? We will examine recent seminal sociological studies on emotional reflexivity to answer this inquiry and consider some organizational studies citing these. We describe the reception of sociological ideas of emotional reflexivity in management and organization studies literature. By analyzing the differences and disconnections produced within this discourse, it will be possible to understand that emotional reflexivity is rarely addressed in emotional encounters between people and other modes of being in modern organizations. We introduce narrative fiction as a method; the narrative focuses on the relationships between humans and other beings in the workplace dynamics of a vocational school. The story tells how Charlie, a deaf student, changed his life after entering the vocational school and becoming involved with different pedagogical teaching-learning strategies. Adopting two deaf dogs, which had both suffered from past unsuccessful adoption experiences, produced life-enhancing emotional reflexivity. We conclude with a research agenda scoping further directions.

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Sociological Thinking in Contemporary Organizational Scholarship
Type: Book
ISBN: 978-1-83549-588-9

Keywords

Available. Content available
Book part
Publication date: 20 January 2022

Sue Beeton

Free Access. Free Access

Abstract

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Unravelling Travelling: Uncovering Tourist Emotions through Autoethnography
Type: Book
ISBN: 978-1-80117-180-9

Available. Content available
Book part
Publication date: 23 August 2018

Abstract

Details

Emotion and the Researcher: Sites, Subjectivities, and Relationships
Type: Book
ISBN: 978-1-78714-611-2

Available. Open Access. Open Access
Article
Publication date: 10 July 2023

Réka Tamássy, Zsuzsanna Géring, Gábor Király, Réka Plugor and Márton Rakovics

This study aims to investigate how highly ranked business schools portray ideal students in terms of their attributes and their agency. Understanding how these higher education…

926

Abstract

Purpose

This study aims to investigate how highly ranked business schools portray ideal students in terms of their attributes and their agency. Understanding how these higher education institutions (HEIs) discursively construct their present and prospective students also shed light on the institutions’ self-representation, the portrayal of the student–institution relationship and eventually the discursive construction of higher education’s (HE) role.

Design/methodology/approach

To understand this dynamic interrelationship, this study uses mixed methodological textual analysis first quantitatively identifying different modes of language use and then qualitatively analysing them.

Findings

With this approach, this study identified six language use groups. While the portrayal of the business schools and that of the students are always co-constructed, these groups differ in the extent of student and organisational agency displayed as well as the role and purpose of the institution. Business schools are always active agents in these discourses, but their roles and the students’ agency vary greatly across these six groups.

Practical implications

These findings can help practitioners determine how students are currently portrayed in their organisational texts, how their peers and competitors talk and where they want to position themselves in relation to them.

Originality/value

Previous studies discussed the ideal HE students from the perspective of the students or their educators. Other analyses on HE discourse focused on HEIs’ discursive construction and social role This study, however, unveils how the highly ranked business schools in their external organisational communication discursively construct their ideals and expectations for both their students and the general public.

Details

Journal of International Education in Business, vol. 17 no. 1
Type: Research Article
ISSN: 2046-469X

Keywords

Available. Open Access. Open Access
Article
Publication date: 1 January 2025

Gerald Joseph Kintu

The global economy is experiencing an expansion in knowledge-based businesses, which has compelled organizations to search for mechanisms of raising knowledge worker productivity…

70

Abstract

Purpose

The global economy is experiencing an expansion in knowledge-based businesses, which has compelled organizations to search for mechanisms of raising knowledge worker productivity. This study utilizes multiple theories to explain lessons learned from a positive story on how to raise the productivity of knowledge workers.

Design/methodology/approach

The study used a qualitative methodology of storytelling, a form of narrative inquiry about a phenomenon. In-depth interviews were carried out with information and communication technology (ICT) workers in Uganda.

Findings

Findings reveal that knowledge workers who communicate and mutually support each other are inclined to share knowledge and best practices that promote cost-effective utilization of resources. Additionally, knowledge workers with a behavior oriented toward the continuous exploration of innovative ideas are proactive in creating knowledge on how to render quality services.

Research limitations/implications

The study was carried out in one country, which may limit generalization of results.

Practical implications

The study underscores the importance of continuously developing the human capital base and fostering a collaborative environment for knowledge workers. This nurtures the capacity and a shared responsibility to generate innovative ideas directed toward the effective utilization of resources. Moreover, the study advocates for the inclusion of social competencies, such as interpersonal skills, in the selection process of knowledge workers.

Originality/value

This study stands out from the existing literature since it uses a success story to document the real-life experiences of a knowledge worker who had to overcome numerous challenges to raise productivity in knowledge work.

Details

Journal of Work-Applied Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2205-2062

Keywords

Available. Open Access. Open Access
Article
Publication date: 12 June 2020

Tiina Tuominen and Mervi Hasu

This paper analyzes how public servants who work with young people discursively cope with competing demands on their agency, defined as their orientation toward and capabilities…

3226

Abstract

Purpose

This paper analyzes how public servants who work with young people discursively cope with competing demands on their agency, defined as their orientation toward and capabilities to influence their clients. Previous studies revealed how public servants treat their clients when facing competing demands but paid less attention to how public servants define their agency.

Design/methodology/approach

Micro-level discourse analysis is applied to analyze how public servants represent their agency in client relationships, drawing on interviews with nine individuals in a Finnish city who work with young people lacking jobs or school placements.

Findings

Instead of describing their agency coherently, the interviewees applied several discourses to represent their agency differently in relation to different demands. This ability to navigate contradictory discourses is discussed as reflexive discursive coping strategy, which enables public servants to maintain a positive image of their agency despite tensions at work.

Research limitations/implications

Although the method does not allow direct generalizations, it reveals discursive strategies likely to be found in many contemporary public organizations.

Practical implications

The study indicates a need to better acknowledge and nurture the multifaceted nature of agency to improve service quality.

Originality/value

The findings deepen the view on tensions in public servants' work and show that diverse discourses not only create anxiety but also help individuals dealing with contradictory work.

Details

International Journal of Public Sector Management, vol. 33 no. 5
Type: Research Article
ISSN: 0951-3558

Keywords

Available. Open Access. Open Access
Article
Publication date: 13 September 2022

Grace Nalweyiso, Samuel Mafabi, James Kagaari, John Munene, Joseph Ntayi and Ernest Abaho

This paper aims to investigate whether relational agency fosters relational people management using evidence from micro and small enterprises in Uganda, an African developing…

786

Abstract

Purpose

This paper aims to investigate whether relational agency fosters relational people management using evidence from micro and small enterprises in Uganda, an African developing country. Specifically, the paper examines whether the individual relational agency dimensions (shared learning, mutual cooperation, collective efficacy and interaction enablement) also affect relational people management.

Design/methodology/approach

A cross-sectional survey design using a quantitative approach was used in this study. Data were collected from 241 micro and small enterprises in Uganda using a structured questionnaire and were analysed using the Statistical Package for Social Scientists.

Findings

The results indicate that relational agency is positively and significantly associated with relational people management. Findings further indicated that collective efficacy, mutual cooperation, shared learning and interaction enablement individually matter in relational people management.

Originality/value

To the best of the authors’ knowledge, this study may be among the first to demonstrate that relational agency and its individual dimensions (interaction enablement, shared learning, mutual cooperation and collective efficacy) foster relational people management in the context of micro and small enterprises of Uganda, an African developing country. Consequently, this study contributes to both theory and literature via the cultural historical activity theory, hence, adding to the scant existing literature on relational agency and relational people management.

Details

Asia Pacific Journal of Innovation and Entrepreneurship, vol. 16 no. 1
Type: Research Article
ISSN: 2071-1395

Keywords

Available. Open Access. Open Access
Article
Publication date: 6 September 2022

Reijo Savolainen

The purpose of this paper is to elaborate the nature of everyday life as a context of information behaviour by examining how researchers have approached this issue. To this end…

4135

Abstract

Purpose

The purpose of this paper is to elaborate the nature of everyday life as a context of information behaviour by examining how researchers have approached this issue. To this end, particular attention is directed to how they have characterized everyday life as a constellation of work-related and non-work constituents.

Design/methodology/approach

Evolutionary concept analysis was conducted by focussing on 40 studies on the topic. It is examined how the conceptualizations of everyday life and the relationships between work-related and non-work constituents have been evolved since the 1990s. The analysis is based on the comparison of the similarities and differences between the characterizations of the above constituents.

Findings

Early conceptualizations of everyday life as a context of information behaviour were largely based on Savolainen's model for everyday life information seeking. Later studies have proposed a more holistic approach to everyday life in times when the boundaries between work-related and free-time activities have become blurred, due to the growing use of networked information technologies and telecommuting. Since the late 1990s, the understanding about the nature of everyday life as a context of information behaviour has become more nuanced; thanks to a more detailed identification of the overlaps of work-related and non-work constituents.

Research limitations/implications

As the study is based on a sample of studies examining the relationships of work-related and non-work constituents, the findings cannot be generalized to concern the contextual nature of everyday life as a whole.

Originality/value

The study pioneers by offering an in-depth analysis of the nature of everyday life as a context of information behaviour.

Details

Aslib Journal of Information Management, vol. 75 no. 5
Type: Research Article
ISSN: 2050-3806

Keywords

Available. Open Access. Open Access
Article
Publication date: 1 February 2021

Angela Tarabella, Andrea Apicella, Sara Tessitore and Maria Francesca Romano

The purpose of this research is to trace the evolution of the claims used for advertising food products in Italian magazines, by analysing the content and structure of the claims…

2498

Abstract

Purpose

The purpose of this research is to trace the evolution of the claims used for advertising food products in Italian magazines, by analysing the content and structure of the claims, the target audiences and the elements that have the greatest influence on the presence of the claims in food advertising.

Design/methodology/approach

On the basis of the research conducted by Pratt and Pratt (1995), revised and adapted to the Italian food context, the authors designed a matrix of 1,316 advertisements, which were selected based on the analysis of 67,340 advertisements and using the reference to the food sector as a discriminator. The advertisements were extrapolated from a sample of six Italian magazines, so as to determine the extent to which the various demographic groups in Italy are exposed to print advertising for food, beverages and food supplements. The authors examined the frequency of the relevant advertising forms over a period of four years, from January 2014 to December 2017.

Findings

The results revealed the main types of claims used in the four-year period, as well as the statistically significant differences between the different magazine panels, as concerns the frequency and the types of messages. Moreover, a strong relationship between the number of advertisements in the magazines and the time of the year was also ascertained, as well as significant gender variations.

Originality/value

This study introduces the trends and dynamics of the Italian printed advertising for food to the relevant scientific literature. The results yielded by this research have added further implications and contributions to the existing studies, as concerns claim diffusion based on type, gender and seasonality, and the authors also provide important insights to various socio-economical stakeholders.

Details

British Food Journal, vol. 123 no. 8
Type: Research Article
ISSN: 0007-070X

Keywords

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