Currently, India has forayed into signing numerous trade agreements with heightened activity being witnessed in recent times. Although government officials anticipate that free…
Abstract
Purpose
Currently, India has forayed into signing numerous trade agreements with heightened activity being witnessed in recent times. Although government officials anticipate that free trade agreements (FTAs) may potentially enhance exports, numerous exporting firms, particularly the smaller firms remain unaware of the benefits of preferential tariffs. To understand the perceptions relating to the utility of these trade agreements by India’s textile and garment exporter community.
Design/methodology/approach
To accomplish this aim, we conducted in-depth interviews with 16 Indian exporters and two policymakers in the textile and clothing sector. Further, themes and subthemes were obtained using qualitative content analysis.
Findings
The results reveal a lack of exporters’ knowledge on the use of trade agreements and their complementary nature as a major impediment to the trade agreements’ usage, the administrative costs are considered high, especially by the smaller enterprises. Further, more public support is demanded by the exporters in the employment of trade agreements.
Practical implications
To ensure the success of FTAs, coordinated government efforts in the sector are essential to boost production and, consequently, enhance trade. The study offers vital policy implications for making the FTA model successful for the stakeholders as well as meeting the government’s economic objectives.
Originality/value
This is the first study, specifically targeting India’s textile and garment exporters to explore their perceptions of trade agreements. This study offers a novel understanding of how trade agreements are perceived and utilized at the grassroots level of international trade.
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Anuj Kumar, Arya Kumar, Sanjay Bhoyar and Ashutosh Kumar Mishra
This paper analyzes the ethics of integrating Artificial Intelligence (AI), particularly regarding AI-generated educational content in academia. It attempts to explore how AI…
Abstract
Purpose
This paper analyzes the ethics of integrating Artificial Intelligence (AI), particularly regarding AI-generated educational content in academia. It attempts to explore how AI customization mimics human interaction and behavior in education, investigate ethical concerns in educational AI adoption, and assess ChatGPT’s ethical use for nurturing curiosity and maintaining academic integrity in education.
Design/methodology/approach
Fictional tales may help us think critically and creatively to uncover hidden truths. The narratives are analyzed to determine the affordances and drawbacks of Artificial Intelligence in Education (AIEd).
Findings
The study highlights the imperative for innovative, ethically grounded strategies in harnessing AI/GPT technology for education. AI can enhance learning, and human educators’ irreplaceable role is even more prominent, emphasizing the need to harmonize technology with pedagogical principles. However, ensuring the ethical integration of AI/GPT technology demands a delicate balance where the potential benefits of technology should not eclipse the essential role of human educators in the learning process.
Originality/value
This paper presents futuristic academic scenarios to explore critical dimensions and their impact on 21st century learning. As AI assumes tasks once exclusive to human educators, it is essential to redefine the roles of both technology and human teachers, focusing on the future.
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The effectiveness of independent directors in making autonomous decisions for better corporate governance in organizations has often been questioned. This paper aims to…
Abstract
Purpose
The effectiveness of independent directors in making autonomous decisions for better corporate governance in organizations has often been questioned. This paper aims to investigate their role in company’s decision making in India and the reasons behind their ineffectiveness.
Design/methodology/approach
This paper examines the regulatory environment and ongoing reforms in which independent directors operate. It identifies crucial factors such as ownership patterns, the appointment and selection process that affect their autonomy. The analysis draws from newspaper articles, blogs, India’s regulatory requirements, The Companies Act and relevant related literature.
Findings
The findings reveal that the independence of directors remains largely in form but not in function. This paper recommends a fair and more robust selection through an independent authority, and disclosure of the resignations of independent directors. Independent directors should be given more powers and their risk-reward scheme should be analyzed.
Originality/value
The paper emphasizes the need for independent directors to be truly independent from the senior management, promoters, and other existing directors. It calls for tighter and more transparent appointment procedures to ensure that independent directors are not influenced by senior management and can bring objectivity to the company board.
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Asmat Ara Shaikh, Arya Kumar, Apoorva Mishra and Yasir Arafat Elahi
This article examines customer satisfaction in using banking services through Artificial Intelligence (AI) in India. It addresses two questions: first, will customers perceive AI…
Abstract
Purpose
This article examines customer satisfaction in using banking services through Artificial Intelligence (AI) in India. It addresses two questions: first, will customers perceive AI technology as a reliable and efficient alternative to traditional banking practices; second, will AI save customers’ time.
Design/methodology/approach
The quantitative research method based on regression analysis models was adopted for hypothesis testing, with data collected from a survey of 189 banking customers from four banks, i.e., State Bank of India, Axis Bank, Punjab National Bank, and HDFC Bank in India.
Findings
AI improves banking customers’ experiences by making banking more accessible and enjoyable. Satisfied customers are quick to use cutting-edge AI tools. However, human service is more satisfying than digital service. AI has great potential but works alongside humans rather than replacing them. Even though AI’s novel architecture is helpful, human bank tellers are still needed in enhancing customer satisfaction.
Originality/value
AI’s integration in Indian banking, propelled by customer satisfaction, foresees a transformative landscape. This study uncovers AI’s role in saving time and improving customer satisfaction. While AI revolutionizes financial processes, its harmonious coexistence with human expertise emphasizes personalized and efficient services. This study provides insights for optimal AI utilization in shaping the future of banking.