Abhijeet Panigrahy and Anil Verma
This study investigates the applications of computer vision (CV) technology in the tourism sector to predict visitors' facial and emotion detection, augmented reality (AR) visitor…
Abstract
Purpose
This study investigates the applications of computer vision (CV) technology in the tourism sector to predict visitors' facial and emotion detection, augmented reality (AR) visitor engagements, destination crowd management and sustainable tourism practices.
Design/methodology/approach
This study employed a systematic literature review, following the Preferred Reporting Items for Systematic reviews and Meta-Analyses methodology and bibliometric study on research articles related to the tourism sector. In total, 407 articles from the year, 2013 to 2024, all indexed in Scopus, were screened. However, only 150 relevant ones on CV in Tourism were selected based on the following criteria: academic journal publication, English language, empirical evidence provision and publication up to 2024.
Findings
The findings reveal a burgeoning interest in utilizing CV in tourism, highlighting its potential for crowd management and personalized experience. However, ethical concerns surrounding facial recognition and integration challenges need addressing. AR enhances engagement, but ethical and accessibility issues persist. Image processing aids sustainability efforts but requires precision and integration for effectiveness.
Originality/value
The study’s originality lies in its thorough examination of CV’s role in tourism, covering facial recognition, crowd insights, AR and image processing for sustainability. It addresses ethical concerns and proposes advancements for a more responsible and sustainable tourist experience, offering novel insights for industry development.
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Rajiv Kumar Dwivedi, Manoj Pandey, Anil Vashisht, Devendra Kumar Pandey and Dharmendra Kumar
The study aims to investigate the consumers' behavioral intention toward green hotels. The tendency of individuals to afford green hotels is further escalating with progressing…
Abstract
Purpose
The study aims to investigate the consumers' behavioral intention toward green hotels. The tendency of individuals to afford green hotels is further escalating with progressing coronavirus disease-2019 (COVID-19) pandemic recurring waves. The increased worry of consumers toward health, hygiene and the climate is acquiring momentum and transforming how consumers traditionally perceive green hotels.
Design/methodology/approach
The study has recommended an integrated framework incorporating various research fields as attitude-behavior-context theory, theory of planned behavior (TPB) and moderating influences to study the associations among the antecedents of consumers' behavioral intention toward green hotels. The study comprised the participation of 536 respondents residing in the Delhi and National Capital Region (NCR) of India. The data analysis strategy involved the use of structural equation modeling (SEM) analysis to test the proposed research framework.
Findings
The results and findings of the study indicated a significant influence of fear and uncertainty of the COVID-19 pandemic and environmental concern on green trust. The results also revealed the considerable impact of green trust on willingness to pay premium, attitude and subjective norms, which significantly influenced behavioral intention. The analysis also revealed the moderating influence of environmental concern in the relationship of green trust and behavioral intention.
Research limitations/implications
The study has recommended significant theoretical. The theorists may use this research framework to analyze better the transforming consumer behavior trends toward green hotels in the ongoing fearful and uncertain COVID-19 pandemic scenario.
Practical implications
The study has recommended significant managerial implications. The industry practitioners may also utilize the framework to sustain the hotel business and bring new strategic insights into practice to combat the impact of the pandemic and simultaneously win consumers' trust in green hotels.
Originality/value
Although the researchers have previously emphasized consumers' intention toward green practices embraced by hotels, the impact of the COVID-19 pandemic on the green hotel industry gained noticeable attention from researchers. Furthermore, there is a scarcity of literature providing insights on the behavioral dynamism of hotel customers' trust, attitude and willingness to pay for green hotels during the repetitive waves of the COVID-19 pandemic. The study will support the existing literature gap by enlightening the associations among the various antecedents of green hotels' behavioral intention, COVID-19 and environmental concern.
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Bhavin Shah, Guilherme Frederico, Vikas Kumar, Jose Arturo Garza-Reyes and Anil Kumar
Abhishek Behl, Angappa Gunasekaran, Rajesh Kumar Singh and Sachin Kamble
Gayatri Panda, Manoj Kumar Dash, Ashutosh Samadhiya, Anil Kumar and Eyob Mulat-weldemeskel
Artificial intelligence (AI) can enhance human resource resiliency (HRR) by providing the insights and resources needed to adapt to unexpected changes and disruptions. Therefore…
Abstract
Purpose
Artificial intelligence (AI) can enhance human resource resiliency (HRR) by providing the insights and resources needed to adapt to unexpected changes and disruptions. Therefore, the present research attempts to develop a framework for future researchers to gain insights into the actions of AI to enable HRR.
Design/methodology/approach
The present study used a systematic literature review, bibliometric analysis, and network analysis followed by content analysis. In doing so, we reviewed the literature to explore the present state of research in AI and HRR. A total of 98 articles were included, extracted from the Scopus database in the selected field of research.
Findings
The authors found that AI or AI-associated techniques help deliver various HRR-oriented outcomes, such as enhancing employee competency, performance management and risk management; enhancing leadership competencies and employee well-being measures; and developing effective compensation and reward management.
Research limitations/implications
The present research has certain implications, such as increasing the HR team's proficiency, addressing the problem of job loss and how to fix it, improving working conditions and improving decision-making in HR.
Originality/value
The present research explores the role of AI in HRR following the COVID-19 pandemic, which has not been explored extensively.
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Bendegul Okumus, Ahmet Bulent Ozturk and Anil Bilgihan
The purpose of this research is to examine the dining out activities of Gen Y's in the United States. In particular, it focuses on dining frequency, restaurant selection…
Abstract
Purpose
The purpose of this research is to examine the dining out activities of Gen Y's in the United States. In particular, it focuses on dining frequency, restaurant selection, restaurant segments and demographic features of Gen Yers.
Design/methodology/approach
Empirical data for this study were collected from 631 Gen Y's living in the United States.
Findings
The research findings reveal a nascent exploration of eating out preferences of the Gen Y population in an industrialized country in the food service context.
Research limitations/implications
Generation Y is a lucrative and growing customer group for the US foodservice industry. They dine out more frequently than the rest of the population and their dining out preferences are different from other cohorts.
Originality/value
This study offers some practical implications on Gen Y's dining out behavior for food service industry and restaurateurs.
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Arindam Chakrabarty and Anil Kumar Singh
India has been withstanding increasing pressure of enrolment in the higher education system, resulting in the creation of new universities in consonance with the recommendations…
Abstract
Purpose
India has been withstanding increasing pressure of enrolment in the higher education system, resulting in the creation of new universities in consonance with the recommendations of the Knowledge Commission (2007). Barring a few institutions of paramount excellence, the mushrooming universities fail to conform to equitability of quality and standards, that is teaching-learning-dissemination and research, except for accommodating higher gross enrolment ratio. It has resulted in an asymmetric and sporadic development of human resources, leaving a large basket of learners out of the pursuit for aspiring higher academic, research and professional enrichment. The country needs to develop an innovative common minimum curriculum and evaluation framework, keeping in view the trinity of diversity, equity and inclusion (DEI) across the Indian higher education system to deliver human resources with equitable knowledge, skill and intellectual acumen.
Design/methodology/approach
The paper has been developed using secondary information.
Findings
The manuscript has developed an innovative teaching-learning framework that would ensure every Indian HEI to follow a common minimum curriculum and partial common national evaluation system so that the learners across the country would enjoy the essence of equivalence.
Originality/value
This research has designed a comprehensive model to integrate the spirit of the “DEI” value proposition in developing curriculum and gearing common evaluation. This would enable the country to reinforce the spirit of social equity and the capacity to utilise resources with equitability and perpetuity.