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1 – 3 of 3Adedapo Oluwatayo and Dolapo Amole
The aim of this paper is to investigate the factors which discriminate between local and global architectural firms in Nigeria. The rationale was to examine how the globalization…
Abstract
Purpose
The aim of this paper is to investigate the factors which discriminate between local and global architectural firms in Nigeria. The rationale was to examine how the globalization process differs in Nigeria and contribute to the discourse on globalization.
Design/methodology/approach
The research is quantitative, using discriminant analysis to differentiate the global architectural firms from the local ones. The study used a random sample of 92 architectural firms in Nigeria, examining various characteristics of the firms through a questionnaire.
Findings
There was a strong distinction between global and local firms. Compared to the local architectural firms, the global firms were larger, and mostly run by sole principals who were more experienced. The internet was used more to communicate with other professionals, but less to communicate with clients and in designing and drafting. The global firms also placed higher value on developing expertise in specific building types.
Research limitations/implications
Data are obtained from architectural firms in Nigeria only. The results suggest that global architectural firms are peculiar and exhibit certain characteristics which further differentiate them from local ones.
Practical implications
The implications for architectural firms seeking to operate globally include building size advantage, building expertise in specific specializations, having principals with high level experience and employing alliances with other professionals in operating internationally.
Originality/value
This paper adds to the body of knowledge on architectural firms which are under‐researched. The importance of this paper lies in its empirical nature in investigating the characteristics of global architectural firms using a sample of architectural firms in Nigeria.
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There has been little empirical study on employees’ perceptions of Human Resource Management (HRM) practices in the architectural industry, where the employee architects have been…
Abstract
Purpose
There has been little empirical study on employees’ perceptions of Human Resource Management (HRM) practices in the architectural industry, where the employee architects have been described as the assets of the firm, and how these influence their job satisfaction. The purpose of this paper is to investigate the factors that define the perceptions of these employees of the HRM practices and how these perceptions influence their job satisfaction.
Design/methodology/approach
A questionnaire survey of employee architects in Lagos, Nigeria was carried out. The respondents were asked to rate their perceptions of HRM practices in their firms. Data were analyzed using mean ranking, principal component analysis, and regression analyses.
Findings
The results show that contrary to popular beliefs, most of the respondents were satisfied with their jobs overall, although they were least satisfied with their pay. The factors that predict the satisfaction of the employee architects with various aspects of the job were identified.
Research limitations/implications
A major limitation to this study lies in the fact that samples were only taken from employees of privately owned architectural firms in Lagos, Nigeria.
Practical implications
The results indicate areas of HRM practices that principals of architecture firms may explore to enhance employee architects’ satisfaction.
Originality/value
The study adds to the body of knowledge on employee perception of HRM practices and satisfaction by providing evidence from the architectural industry. This study further contributes to literature satisfaction as a multi-scale item in relation with the employee architects’ demographic and HRM practices.
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Keywords
Adedapo Adewunmi Oluwatayo, Eziyi Ibem and Dolapo Amole
The aim of this study was to investigate the factors which define and predict the satisfaction of first-time residential clients of architects in Nigeria using Lagos as a case…
Abstract
Purpose
The aim of this study was to investigate the factors which define and predict the satisfaction of first-time residential clients of architects in Nigeria using Lagos as a case study.
Design/methodology/approach
The study was based on the notion that satisfaction of first-time residential clients with architectural services is a combination of satisfaction with service, design and relationship qualities as well as reputation of the architect. A cross-sectional survey of randomly selected first-time residential clients of architects in the study area was conducted using pre-tested questionnaire as the principal data gathering instrument. Data were analyzed using descriptive statistics, factor and regression analyses.
Findings
Of the seven factors identified, the factors which best define the satisfaction of the first-time residential clients were personalization of service, reliability of, confidence inspired by and personality of the architect. The best predictors of the satisfaction of the first-time residential clients of architects in Nigeria varied with the nature of service. However, it was observed that the experience of the architect cut across all service types as a significant predictor of client satisfaction.
Research limitation/implication
Only residential clients were considered in the study. Other categories of clients may be considered in further studies.
Practical implications
There is need for architects to consider the nature of services provided in their quest to satisfy their first-time residential clients.
Originality/value
Previous studies have focused on experienced and mostly public sector clients. This study provides empirical data on the factors that influence the satisfaction of first-time private clients who engaged the services of architects for their personal homes.
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