Search results

1 – 2 of 2
Per page
102050
Citations:
Loading...
Available. Open Access. Open Access
Article
Publication date: 27 January 2025

Roy Liff and Airi Rovio-Johansson

The purpose of this study is to investigate how mentors can convince young, certified, inexperienced employees to remain in a healthcare organisation, and how mentors address…

31

Abstract

Purpose

The purpose of this study is to investigate how mentors can convince young, certified, inexperienced employees to remain in a healthcare organisation, and how mentors address “stay or quit” when mentees’ lived experiences reveal feelings of insufficiency as crisis in their daily work. We explore how turnover is affected by the mentors’ and mentees’ discussions within the manager’s domain.

Design/methodology/approach

Within the framework of crisis management, the study employs qualitative content analysis of 21 interview responses from mentors, mentees and managers. The analysis includes mentees’ answers, which are analysed in terms of “weak signals” based on lived experiences and mentors’ and managers’ answers in terms of different capabilities to increase mentees’ wish to remain in the organisation.

Findings

The results show that the deep relationship between the mentee and the mentor is crucial. It is possible for the mentor to detect weak signals from the mentee’s thoughts, doubts and lived experiences. The study extends the understanding of a more subtle mechanism the mentor uses in the close relation to the mentee, alongside the manager. The findings confirm those of previous research concerning improved job satisfaction and self-improvement in the profession.

Practical implications

The findings explain why mentors, as necessary organisational resources, can contribute more successfully than managers to keeping young employees.

Originality/value

The study links the crucial relational mentorship to increased willingness to remain in an organisation among young mentees without career support.

Details

Journal of Health Organization and Management, vol. 39 no. 9
Type: Research Article
ISSN: 1477-7266

Keywords

Available. Open Access. Open Access
Article
Publication date: 27 August 2021

Roy Liff and Ewa Wikström

The purpose of this paper is to investigate and theoretically explain how line managers and lower-status experts work together in public health-care organizations. Hence, this…

855

Abstract

Purpose

The purpose of this paper is to investigate and theoretically explain how line managers and lower-status experts work together in public health-care organizations. Hence, this study explores how lower-status experts influence line managers' decision-making and task prioritizing in order to guide staff experts' cooperation and performance improvements.

Design/methodology/approach

The authors used a qualitative method for data collection and analysis of the experts' and line managers' explanations about their cooperation. A theoretical approach of experts' identity positioning, in terms of differences and similarities, was used in analyzing the interaction between managers and experts.

Findings

This study shows that similarities and differences in positioning acts exist simultaneously. Similarity is constructed by way of strategic and professional alignment with the line managers' core tasks. Differences stem from the distinction between knowledge-grounded skills and professional attributes such as language, analytical tools, and jargon. Lower-status experts need to leave their entrenched positions and match the professional status of line managers in both knowledge aspirations and appearance to reach a respected approach of experts' identity positioning.

Originality/value

Unlike many previous studies, this study demonstrates that similarities and differences in positioning acts exist simultaneously.

Details

Journal of Health Organization and Management, vol. 35 no. 9
Type: Research Article
ISSN: 1477-7266

Keywords

1 – 2 of 2
Per page
102050