Xiying Zhang, Dirk Pieter van Donk, Chengyong Xiao and Madeleine Pullman
This study aims to develop an in-depth understanding of how supplier selection helps social enterprises achieve their social missions while maintaining commercial viability.
Abstract
Purpose
This study aims to develop an in-depth understanding of how supplier selection helps social enterprises achieve their social missions while maintaining commercial viability.
Design/methodology/approach
The paper applies a multiple-case design to study the supplier selection processes of 15 Dutch social enterprises.
Findings
Social enterprises tend to build supply relationships through existing networks and evaluate suppliers based on value alignment, relationship commitment, resource complementarity, and cost. Depending on the possibility of social value creation in supplier selection, the importance of these criteria varies across different social enterprise models and between key and non-key suppliers. Moreover, suppliers’ long-term relationship commitment can help reconcile tensions between the social and commercial logic of a social enterprise and facilitate impact creation.
Research limitations/implications
Data collection is limited to the perspectives of buyers – the social enterprises. Future research could collect supplier-side data to explore how they engage with social enterprises during the selection process.
Practical implications
Managers of social enterprises can use our research findings as guidance for selecting the most suitable suppliers, while organizations that want to collaborate with social enterprises should actively build network ties to be identified.
Originality/value
We contribute to the cross-sector collaboration literature by showing the underlying reasons for the preference for network reinforcing and indirect networking in supplier identification. We contribute to the social impact supply chain literature by revealing the critical role of supplier selection in shaping collaboration outcomes.
Details
Keywords
Caterina Trevisan, Marco Formentini and Madeleine Pullman
Food waste is generated along the entire agricultural supply chain. From farm overproduction to lack of cold chain infrastructure, waste occurs for multiple reasons and negatively…
Abstract
Purpose
Food waste is generated along the entire agricultural supply chain. From farm overproduction to lack of cold chain infrastructure, waste occurs for multiple reasons and negatively impacts the environment and society while generating economic losses. Although various supply chain actors and institutions have made attempts to reduce it, the activity is often confined to a single farm or to a retailer and charity dyad, without a systematic resolution of the problem. The environment is not only negatively impacted by the reduction of soil, water and biodiversity but also human beings suffer from malnutrition and food insecurity and finally, the entire supply chain faces considerable economic losses. Various supply chain actors have attempted to reduce this waste, but the results are often limited. The purpose of this paper is to consider systematic resolution by proposing a reconceptualisation from an alternative Operations and Supply Chain Management (O&SCM) perspective.
Design/methodology/approach
The proposed paper is problem-based research, which merges the research and industry perspectives derived from the authors’ field experience interviewing different supply chain stakeholders in Italy, the UK, the USA and France with an analysis of O&SCM literature related to food loss and waste.
Findings
In order to address the food waste problem, we propose a new perspective in dealing with food loss and waste through the lens of O&SCM. By reconceptualising O&SCM theories and methods with the unique aspects of food loss and waste and taking into account the multitude of stakeholders involved, we propose five research avenues.
Originality/value
The perspective of O&SCM management is missing when dealing systematically with food loss and waste, as researchers neglect its unique characteristics.
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Keywords
Rachel Gifford, Taco van der Vaart, Eric Molleman and M. Christien van der Linden
Emergency care delivery is a process requiring input from various healthcare professionals within the hospital. To deliver efficient and effective emergency care, professionals…
Abstract
Purpose
Emergency care delivery is a process requiring input from various healthcare professionals within the hospital. To deliver efficient and effective emergency care, professionals must integrate rapidly at multiple interfaces, working across functional, spatial and professional boundaries. Yet, the interdisciplinary nature of emergency care presents a challenge to the optimization of patient flow, as specialization and functional differentiation restrict integration efforts. This study aims to question what boundaries exist at the level of professionals and explores how these boundaries may come to influence integration and operational performance.
Design/methodology/approach
To provide a more holistic understanding of the inherent challenges to integration at the level of professionals and in contexts where professionals play a key role in determining operational performance, the authors carried out an in-depth case study at a busy, Level 1 trauma center in The Netherlands. In total, 28 interviews were conducted over an 18-month period.
Findings
The authors reveal the existence of structural, relational and cultural barriers between (medical) professionals from different disciplines. The study findings demonstrate how relational and cultural boundaries between professionals interrupt flows and delay service processes.
Originality/value
This study highlights the importance of interpersonal and cultural dynamics for internal integration and operational performance in emergency care processes. The authors unveil how the presence of professional boundaries creates opportunity for conflict and delays at important interfaces within the emergency care process, and can ultimately accumulate, disrupting patient flow and increasing lead times.