Zina Barghouti, Jacob Guinot and Ricardo Chiva
The authors draw on this approach to explore the consequences of compassion and altruism in the workplace for firm performance, using organizational resilience as a mediating…
Abstract
Purpose
The authors draw on this approach to explore the consequences of compassion and altruism in the workplace for firm performance, using organizational resilience as a mediating variable.
Design/methodology/approach
In recent years, a paradigm shift has been proposed in the organizational sciences that includes a change from self-centeredness to interconnectedness. This emergent management paradigm considers that employees are not only motivated by self-interest but also by other-centered values, such as altruism and compassion for others. This alternative proposal suggests the need for a more humanistic perspective for management. To carry out the research, the authors applied a structural equation model to a sample of highly innovative companies from different sectors.
Findings
The results confirm that compassion at work leads to a climate based on altruism, which indirectly increases firm performance by means of organizational resilience. This study contributes to the organizational literature by revealing some benefits of promoting altruism and compassion in organizations.
Originality/value
This study therefore provides a detailed analysis of the consequences of altruism and compassion in organizations and reveals some organizational conditions that can drive firm performance. Moreover, this study is the first to suggest and empirically validate that a work climate based on altruism enhances organizational resilience. In turn, organizational resilience enables the firm to take appropriate actions to convert unexpected and adverse situations that potentially threaten its survival into sources of opportunity and growth.
Details
Keywords
Francisco Fermín Mallén-Broch, Ricardo Chiva, Alma Rodríguez-Sánchez and Jacob Guinot
The paper analyzes and develops Chiva's (2014) proposal on the common welfare HRM system and uncovers its relationship with innovativeness, using altruism as a mediator.
Abstract
Purpose
The paper analyzes and develops Chiva's (2014) proposal on the common welfare HRM system and uncovers its relationship with innovativeness, using altruism as a mediator.
Design/methodology/approach
The common welfare HRM system implies a certain human and organizational development of the classic control and commitment HRM systems, and its main goal is to promote innovation through a prosocial approach. To this end, the authors investigated its HRM practices, developed a measurement instrument and provided initial illustrative evidence of some of its main implications for innovativeness and altruism. They tested these relationships on a sample of 269 Spanish firms using structural equations and bootstrapping to confirm the significance of the mediated effect.
Findings
Results confirm the study’s hypotheses, thus supporting the common welfare HRM system as a relevant tool for developing innovativeness through the power of altruism. This paper therefore provides empirical evidence of these relationships.
Practical implications
This study has implications that can help managers to increase innovativeness through a specific HRM system. The findings reveal that a coherent set of HRM practices based on common welfare principles and a high level of consciousness creates a climate of altruism that results in innovativeness.
Originality/value
This research shows that humanistic HRM practices also have an impact on performance variables such as innovativeness, through altruistic employees' behaviors. It also develops a measurement instrument for the common welfare HRM system and provides some initial illustrative evidence of some of its main implications.
研究目的
本文分析並發展Chiva (2014) 關於共同福祉人力資源管理系統的建議;同時,擬以利他主義為中介變量、揭示共同福祉人力資源管理系統與創新意念之間的關係。
研究設計/方法/理念
共同福祉人力資源管理系統暗示了典型的管制和承諾型人力資源管理系統的人類與組織發展;而共同福祉人力資源管理系統的主要目的是以親社會理念去鼓勵創新。為此,我們探討了共同福祉人力資源管理措施,制訂了測量儀器,並為共同福祉人力資源管理可幫助帶來創新意念和利他主義的啟示,提供了初步的例證。研究的樣本為269間西班牙公司;我們以結構方程去檢測共同福祉人力資源管理與創新意念和利他主義之間的關係,並創造環境,俾能確認有關之中介效應的重要性。
研究結果
研究結果證實了我們的假設,就是說,研究結果確認了透過利他主義的影響力,共同福祉人力資源管理系統是可以成為促進創新意念的工具的。就此而言,本文提供了關於這些關係的經驗證據。
研究的原創性
本研究顯示了人文主義的人力資源管理措施,亦可透過僱員無私的行為,影響著各個績效變量,像是創新意念。研究亦為共同福祉人力資源管理系統制訂了測量儀器,並提供了初步的例證,確認了該人力資源管理系統所給予我們的主要啟示。
實務方面的啟示
本研究為管理人員提供了啟示,協助他們透過特定的人力資源管理系統去增強創新意念。研究結果顯示、建基於共同福祉的原則和高度意識水平的一整套連貫的人力資源管理措施,能創造一個引來創新意念的利他主義氣氛。