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1 – 10 of 50Tobias Otterbring, Christina Bodin Danielsson and Jörg Pareigis
This study aims to examine the links between office types (cellular, shared-room, small and medium-sized open-plan) and employees' subjective well-being regarding cognitive and…
Abstract
Purpose
This study aims to examine the links between office types (cellular, shared-room, small and medium-sized open-plan) and employees' subjective well-being regarding cognitive and affective evaluations and the role perceived noise levels at work has on the aforementioned associations.
Design/methodology/approach
A survey with measures of office types, perceived noise levels at work and the investigated facets of subjective well-being (cognitive vs affective) was distributed to employees working as real estate agents in Sweden. In total, 271 useable surveys were returned and were analyzed using analyses of variance (ANOVAs) and a regression-based model mirroring a test of moderated mediation.
Findings
A significant difference was found between office types on the well-being dimension related to cognitive, but not affective, evaluations. Employees working in cellular and shared-room offices reported significantly higher ratings on this dimension than employees working in open-plan offices, and employees in medium-sized open-plan offices reported significantly lower cognitive evaluation scores than employees working in all other office types. This pattern of results was mediated by perceived noise levels at work, with employees in open-plan (vs cellular and shared-room) offices reporting less satisfactory noise perceptions and, in turn, lower well-being scores, especially regarding the cognitive (vs affective) dimension.
Originality/value
This is one of the first studies to compare the relative impact of office types on both cognitive and affective well-being dimensions while simultaneously testing and providing empirical support for the presumed process explaining the link between such aspects.
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Aulikki Herneoja, Piia Markkanen and Eevi Juuti
This paper aims to build on the presumption that defining the spatial solution of the activity-based office environment through user-centred interdisciplinary dialog would…
Abstract
Purpose
This paper aims to build on the presumption that defining the spatial solution of the activity-based office environment through user-centred interdisciplinary dialog would strengthen understanding of interdependencies between the environment and the worker. Secondly, this presumption also contributes to the idea that the shared and clarified concepts of a spatial solution through location-specific structuring, would support the research outcomes in being communicated to the design practice, and further improve the work environment design in the future. Thirdly, this supposition is that understanding, documenting and communicating of the interdependencies between the environment and the worker would contribute to increased interdisciplinary understanding, ultimately benefitting the end-user, the worker.
Design/methodology/approach
The driver of this conceptual paper is to encourage understanding across disciplinary boundaries and communication of work environment research results for implementation in design practice. The authors introduce an ecosystem-based approach to discuss the spatial solutions of activity-based office work environments. This approach is motivated by a need to understand the contradictory findings in former knowledge work environment research, such as ambiguities with shared concepts concerning interdisciplinary spatial discourse and shortcomings with user-centred methodologies in architectural design research. The transdisciplinarity forms the methodological framework of this paper, and it is reflected in relation to the design research approach Research by Design (RbD). RbD considers the professional designer’s viewpoint, which includes creative knowledge production, carrying out the operations of research in a real-life context with interdisciplinary interactions together with the worker’s user-experience.
Findings
The research outcome is the proposal of an activity-based office ecosystem-based approach, in which the physical environment is structured into two entities: architectural envelope and interior orchestration. In this twofold approach, both qualitative and quantitative contents are meant to be seen as part of the time-location-based framework of an office space. This integrative approach is intended to support the process of searching for understanding and unity of knowledge across disciplinary boundaries. The twofold structuring also has an essential role in supporting methodological choices and the communication of the research outcomes both between disciplines and to design practice. The twofold model also has a role in engaging users as participants and evidence providers in the design or research processes.
Originality/value
The location-specific ecosystem-based approach of the physical work environment compiles of a twofold entity architectural envelope and interior orchestration. This approach supports affordance-based thinking, understanding the ecosystem’s complexity and underpins spatial documentation. Furthermore, this location-specific ecosystem-based approach enables communication of the research outcomes to the design practice and participation actions with the users.
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Susanne Colenberg and Tuuli Jylhä
It is widely recognized that interior office space can affect health in several ways. Strategic and evidence-based design, including explicit design objectives, well-chosen design…
Abstract
Purpose
It is widely recognized that interior office space can affect health in several ways. Strategic and evidence-based design, including explicit design objectives, well-chosen design solutions and evaluation of results, aid realization of desired health effects. Therefore, this paper aims to identify possibly effective interior design strategies and accompanying design solutions and to provide examples of effectiveness measures.
Design/methodology/approach
A literature sample of 59 peer-reviewed papers published across disciplines was used to collect examples of workplace design features that have positively influenced workers’ well-being. The papers were grouped by their health objective and design scope successively and their theoretical assumptions, measures and findings were analyzed.
Findings
Four main workplace design strategies were identified. Design for comfort aims at reducing or preventing health complaints, discomfort and stress, following a pathogenic approach. It has the longest tradition and is the most frequently addressed in the included papers. The other three take a salutogenic approach, promoting health by increasing resources for coping with demands through positive design. Design for restoration supports physical and mental recovery through connections with nature. Design for social well-being facilitates social cohesion and feelings of belonging. Design for healthy behavior aims at nudging physical activity in the workplace.
Originality/value
By drawing complementary perspectives and offering examples of design solutions and effectiveness measures, this paper encourages workplace designers, managers and researchers to take a transdisciplinary and evidence-based approach to healthy workplaces. It also serves as a starting point for future empirical research.
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The concept of a sustainable warehouse management system (WMS) is a relevant yet under-researched area within warehousing logistics. The purpose of this research is twofold…
Abstract
Purpose
The concept of a sustainable warehouse management system (WMS) is a relevant yet under-researched area within warehousing logistics. The purpose of this research is twofold: first, to review the literature on the topic of socially and environmentally sustainable practices; second, to lay the theoretical base for identifying social and environmental sustainability practices in warehousing operations that can serve as focus areas for WMS operational functions.
Design/methodology/approach
This research built knowledge on a systematic literature review and bibliometric analysis in Scopus Elsevier and Web of Science Core Collection databases. After comprehensively filtering English literature from 2016 to 2024, only 43 out of the initial 601 studies comprised relevant warehousing practices that can be incorporated into the scope of WMS activities.
Findings
As a result, retrieved practices were allocated to a specifically designed warehouse model within the main processes, equipment and resources. This model could serve as a baseline for incorporating 48 sustainable WMS practices. The prevailing share of practices focuses on environmental rather than social warehouse sustainability. WMS should adopt sustainable warehousing practices to reduce warehouses' carbon footprint, energy and resource consumption and improve working conditions in a warehouse.
Originality/value
There have not been any existing reviews on warehouses' social and environmental sustainability to synthesize knowledge and serve as a base for WMS sustainability. This research will contribute to developing more sustainable and environmentally responsible warehousing operations, ultimately benefiting society and the environment. By incorporating such practices into WMS, warehouse owners can ensure efforts toward social and environmental sustainability while still maintaining efficient operations.
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Ebba Eriksson, Andreas Norrman and Joakim Kembro
The purpose of this paper is to investigate how grocery retailers configure their online fulfilment centres (OFC) as they move towards an omni-channel structure and what…
Abstract
Purpose
The purpose of this paper is to investigate how grocery retailers configure their online fulfilment centres (OFC) as they move towards an omni-channel structure and what contextual factors influence their decisions.
Design/methodology/approach
An exploratory case study with three grocery retailers in the Nordic countries was conducted. The study investigates the current OFC configurations and identifies nine important contextual factors.
Findings
This study shows the importance of understanding the changes that omni-channel retailing entails for an OFC configuration. Nine contextual factors were identified. Several of the factors are found in previous theory, but this paper extends the knowledge of how they affect the configuration of an OFC in grocery retail. The changes in, for example, order characteristics create different requirements for picking, packing, sorting and shipping when compared with traditional distribution centres (DC). Although representing a separate flow for online fulfilment, OFC configuration depends on how the other logistics flows from the DC to stores are designed.
Research limitations/implications
To support further theory development, nine contextual factors and their relationship to OFC configurations are proposed.
Practical implications
This study provides managerial value in two ways. First, grocery retailers with one or more OFCs can benchmark existing solutions using the empirical case descriptions. Second, the findings provide grocery retailers with knowledge of how to configure an OFC.
Originality/value
The literature lacks a holistic approach towards how grocery retailers configure their OFCs and what factors affect these decisions. This study provides the first in-depth analysis of how the omni-channel context affects the configuration of all the aspects of an OFC.
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Jaewon Choi and Jieun Lee
The authors estimate systemic risk in the Korean economy using the econometric measures of commonality and connectedness applied to stock returns. To assess potential systemic…
Abstract
The authors estimate systemic risk in the Korean economy using the econometric measures of commonality and connectedness applied to stock returns. To assess potential systemic risk concerns arising from the high concentration of the economy in large business groups and a few export-oriented sectors, the authors perform three levels of estimation using individual stocks, business groups, and industry returns. The results show that the measures perform well over the study’s sample period by indicating heightened levels of commonality and interconnectedness during crisis periods. In out-of-sample tests, the measures can predict future losses in the stock market during the crises. The authors also provide the recent readings of their measures at the market, chaebol, and industry levels. Although the measures indicate systemic risk is not a major concern in Korea, as they tend to be at the lowest level since 1998, there is an increasing trend in commonality and connectedness since 2017. Samsung and SK exhibit increasing degrees of commonality and connectedness, perhaps because of their heavy dependence on a few major member firms. Commonality in the finance industry has not subsided since the financial crisis, suggesting that systemic risk is still a concern in the banking sector.
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Pia Sirola, Annu Haapakangas, Marjaana Lahtinen and Virpi Ruohomäki
The purpose of this case study is to investigate how the personnel in an organization experienced the process of change when moving from private offices to an activity-based…
Abstract
Purpose
The purpose of this case study is to investigate how the personnel in an organization experienced the process of change when moving from private offices to an activity-based office (ABO) and how their perceptions of change were associated with changes in their satisfaction with the work environment a year after relocation.
Design/methodology/approach
A comparative pre-post study design and mixed methods were used. Survey data was obtained from 154 employees before the relocation and 146 after the relocation. The data on the 105 employees who responded to both surveys were statistically analyzed. Representatives of different units were interviewed (n = 17) and documentary material was analyzed as complementary material.
Findings
The personnel’s criticisms concerned the reasons for the change, their opportunities to influence the office design and the extent to which their views were taken into account. Environmental satisfaction decreased after moving to the ABO. The personnel’s ratings of the workplace change process before the relocation were associated with the later change in environmental satisfaction. Based on logistic regression, the degree of agreement with management’s reasons for the change was the strongest predictor of the change in environmental satisfaction.
Practical implications
Organizations that move from private offices to an ABO should invest in high-quality change management and simultaneously develop both work and facilities. Special attention should be paid to clarifying the rationale for the change to the employees and to providing them with opportunities to influence during the change. Organizations should continue to monitor user experiences and evaluate the effects of the change after the office redesign and should take corrective action as needed.
Originality/value
This empirical case study is unique as it combined qualitative and quantitative methods and investigated the process of relocation and its outcomes in a one-year follow-up. This approach captured the importance of managing change and assessing the long-term effects of office redesign when moving from private offices to an ABO.
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Priscilla Huldt Navarro and Linnea Haag
The purpose of this paper is to explore how process management (PM) can support small- and medium-sized enterprises (SMEs) in pursuing sustained competitive advantage. For this…
Abstract
Purpose
The purpose of this paper is to explore how process management (PM) can support small- and medium-sized enterprises (SMEs) in pursuing sustained competitive advantage. For this purpose, a dynamic capabilities (DC) lens was used.
Design/methodology/approach
A narrative literature review and a multiple case study with an action research approach at two road freight transport companies were used.
Findings
PM provides structure and system thinking to support the development of competitive advantage. Concerning PM, management of knowledge, management style and process orientation are key factors for the generation of competitive advantage for SMEs.
Research limitations/implications
This study contributes to PM literature by studying its support for and implementation at SMEs. Furthermore, the study contributes to the literature on DC by providing concrete examples of activities linked to such capabilities.
Practical implications
This study contributes to practitioners by providing examples of implementing PM and identifying competitive advantage, connected with PM elements.
Social implications
This study has social and environmental implications for the quality of life of the Swedish people.
Originality/value
This paper contributes to clarifying the connection between the research fields of quality management and DC to explore how PM can support SMEs in pursuing sustained competitive advantage.
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Thabelo Ramantswana, Lebogang Bridget Mmamabolo and Rianne Appel-Meulenbroek
Over the past century, office designers have adapted to changing work conditions across various industries by creating workspaces that cater to the needs of modern workers. As a…
Abstract
Purpose
Over the past century, office designers have adapted to changing work conditions across various industries by creating workspaces that cater to the needs of modern workers. As a result, a range of office layouts have been developed, from traditional private offices to open-plan setups. The choice of layout can significantly impact communication, social interaction and overall performance. This study aims to explore the social and mental well-being of employees working in open-plan offices in the public sector in South Africa.
Design/methodology/approach
The research was conducted in the Johannesburg Metropolitan Municipality, South Africa, focusing on five governmental departments. Using purposive sampling, employees working in open-plan offices were identified. A structured online interview form with open-ended questions was distributed to all selected employees between May and September 2021, resulting in 54 responses. Thematic content analysis using ATLAS.ti was used to analyze the data.
Findings
The findings suggest that while open-plan offices can enhance teamwork, communication, accessibility and inclusivity, their design can negatively affect employees’ perceptions of social and mental health in the workplace. Specifically, open-plan designs are perceived to compromise privacy, shorten attention spans, lower productivity and increase stress levels. Interestingly, absenteeism was not reported by employees in this study, which contradicts previous research and requires further investigation.
Practical implications
These findings can be valuable for human resource managers, facilities managers and office space designers.
Originality/value
This research contributes to the ongoing conversation surrounding the impact of open-plan offices on the mental and social well-being of employees in the public sector within the South African context. The contribution of this paper thus lies in the South-African context and the public sector angle plus a more in-depth insight on well-being through an extensive set of 54 interviews.
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Lazare Nzeyimana, Åsa Danielsson, Veronica Brodén-Gyberg and Lotta Andersson
This paper analyses Rwandan farmers’ perceptions of historical drivers of landscape vulnerability (past), current livelihood assets (present) and existing or potential capacities…
Abstract
Purpose
This paper analyses Rwandan farmers’ perceptions of historical drivers of landscape vulnerability (past), current livelihood assets (present) and existing or potential capacities (future) to increase resilience to drought. The specific focus is on linking experiences from the past and present with ideas for a drought-resilient future. It explores how farmers' perceptions of past droughts and future visioning can contribute to rural development policy and multi-level collaborations.
Design/methodology/approach
This study was conducted in Bugesera, a drought-prone district in south-eastern Rwanda. Empirical data was collected through participatory observation, semi-structured interviews and focus groups. The analytical points of departure are based on sustainable landscapes and livelihood approaches, combining spatial and temporal perspectives on challenges and opportunities identified by farmers’ communities in addressing droughts.
Findings
All respondents had a high awareness of the impact of droughts. Perceived drivers of landscape change include historical climate events, such as droughts and floods, immigration and agricultural expansion, which have led to demographic pressure on land, deforestation and infringement on natural resources. Factors enhancing resilience capacities include access to diversified sources of livelihood, knowledge of appropriate irrigation techniques and availability of safety nets and credits. Furthermore, farmers identified collaborative opportunities as important for resilience capacity, including peer learning, and sharing best practices through knowledge exchange and on-field training. In addition, farmers brought up the need for innovative institutions that can facilitate access to markets and enable collaboration between different agricultural sectors.
Originality/value
This study analyses farmers’ perceptions of resilience capacities to droughts through a spatiotemporal lens of past droughts, present capital and future challenges by linking scales, knowledge and human–environment nexus. This paper contributes to the knowledge of climate adaptation in Rwanda and to discussions about smallholder farming in the literature on climate change adaptation.
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