Katarzyna Czernek-Marszałek and Dagmara Wójcik
Coopetition, that is simultaneous collaboration and competition between organisations, is a significant phenomenon in inter-organisational relations, particularly in the tourism…
Abstract
Coopetition, that is simultaneous collaboration and competition between organisations, is a significant phenomenon in inter-organisational relations, particularly in the tourism sector. This chapter explores the role of social embeddedness in coopetition dynamics within the tourism sector. Drawing on qualitative research conducted among members of tourism (culinary) routes in various regions of Poland, the study investigates how social relationships affect coopetition among entrepreneurs. The findings indicate that social embeddedness fosters cooperation by facilitating trust and shared norms among route members, leading them to perceive themselves less as competitors and more as collaborators or even only as collaborators. At the same time, social embeddedness makes it possible to clear the market of competitors who do not comply with certain adopted rules or standards, as well as mitigating competition for employees. Thus, the research findings highlight the complex interplay between social embeddedness and coopetition dynamics in a tourism context. Overall, this research contributes to understanding the perceptions underlying coopetition in the tourism sector and sheds light on the importance of social relationships in shaping inter-organisational behaviour within the tourist industry.
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Mornay Roberts-Lombard, Vernon Albert Pieterse and Lennet Gabriel
The study aims to explore how selected factors influence customer’s satisfaction in a business-to-consumer context. Furthermore, it also investigates the mediating role of…
Abstract
Purpose
The study aims to explore how selected factors influence customer’s satisfaction in a business-to-consumer context. Furthermore, it also investigates the mediating role of affective and calculative commitment on the satisfaction–loyalty link.
Design/methodology/approach
Using quota sampling methods, data was collected from 300 retail banking customers in an emergent market setting through self-administered questionnaires. In addition, the measurement and structural models were assessed.
Findings
The study established that satisfaction (through selective precursors) has a positive and significant influence on the future loyalty intentions of retail banking customers in an emerging market. Also, both affective and calculative commitment was found to partially mediate the satisfaction–loyalty relationship in a retail banking setting.
Research limitations/implications
The tested model validates the hypothesized relationships between employee attitude and service performance, employee personality traits, perceived value and satisfaction of retail banking customers in South Africa as an emergent market. It also confirms the positive influence of satisfaction on loyalty and the partial mediation of affective and calculative commitment on the satisfaction–loyalty link.
Practical implications
The findings of the study can guide retail banks in developing enhanced knowledge of how employee attitude and service performance, employee personality traits and perceived value can nurture satisfaction, ultimately strengthening the future loyalty intention of customers. It furthermore informs the management of retail banks of the directional importance of affective commitment and calculative commitment in strengthening the satisfaction–loyalty link.
Originality/value
Limited studies have investigated the relationship between satisfaction, its precursors and outcomes in a developing African market context, such as South Africa. Also, few studies have examined how commitment (affective and calculative) impacts the satisfaction–loyalty link from an emerging market perspective in Africa.
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The purpose of this article is to untangle the influence of Linda Tuhiwai Smith’s Decolonizing Methodologies on botanical gardens, particularly in the context of commemorating 25…
Abstract
Purpose
The purpose of this article is to untangle the influence of Linda Tuhiwai Smith’s Decolonizing Methodologies on botanical gardens, particularly in the context of commemorating 25 years since its publication. By examining the intersections between decolonial theory and botanical practices, this article seeks to elucidate the ways in which Smith’s work has informed and inspired efforts to decolonize botanical research, conservation and education. Through a narrative review and case study analysis, this article highlights key insights, challenges and opportunities for botanical gardens to embrace decolonial practices and foster more equitable and inclusive relationships with Indigenous communities, science and knowledge systems.
Design/methodology/approach
The design and methodology of this article involve a narrative literature review and comparative case study analysis (Petticrew and Roberts, 2006; Goodrick, 2014). The review synthesizes scholarly articles, books and reports on decolonizing botanical practices, focusing on literature that stems from Indigenous science, identifies engagement strategies and advocates for systemic change within botanical institutions. Key themes and recommendations are identified and analyzed to provide insights into future directions for decolonizing botanical gardens. This approach allows for a thorough examination of current discourse and best practices in decolonial theory and botanical research, informing actionable recommendations for advancing decolonization within botanical gardens.
Findings
The findings reveal that Linda Tuhiwai Smith’s Decolonizing Methodologies has significantly influenced botanical gardens, inspiring efforts to prioritize Indigenous knowledge systems, deepen community engagement and advocate for systemic change. While progress has been made in integrating decolonial practices, challenges persist, including the need for greater institutional commitment, capacity building and accountability. However, opportunities abound for botanical gardens to continue advancing decolonization, particularly through partnerships with Indigenous communities, educational outreach and policy advocacy. Overall, the findings underscore the importance of ongoing reconciliation and action in cultivating more equitable and respectful relationships that advance principles of Indigenous data sovereignty and governance.
Research limitations/implications
While this article offers valuable insights into the influence of Linda Tuhiwai Smith’s Decolonizing Methodologies on botanical gardens, several limitations must be acknowledged. Firstly, the literature review may not document all relevant transformations undertaken by gardens to date if such initiatives are not documented in the public domain, such as institutional websites. Additionally, the review primarily focuses on English-language literature, limiting the exploration of decolonial practices for botanical gardens in non-English-speaking contexts.
Practical implications
This article holds several practical implications for botanical gardens seeking to decolonize. Firstly, by prioritizing Indigenous knowledge and deepening community engagement, botanical gardens can foster more inclusive and respectful relationships with Indigenous communities. Secondly, advocating for systemic change and policy reforms will address institutionalized inequities and recognize Indigenous People’s rights, including biocultural and intellectual property. Additionally, investing in educational outreach and capacity-building initiatives can enhance institutional and public understanding of decolonization. Overall, embracing decolonial practices can contribute to the adoption and advancement of Indigenous Data Sovereignty and the CARE Principles for Indigenous Data Governance within botanical gardens and beyond.
Social implications
This article highlights the importance of decolonizing botanical gardens for promoting justice and equity. By centering Indigenous rights to data sovereignty, such as attribution of traditional and biocultural knowledge, botanical gardens can contribute to reconciliation efforts and promote respect for Indigenous rights and sovereignty. Additionally, addressing colonial legacies and systemic inequalities within botanical institutions can advance botanical justice and help build more just and equitable societies. Moreover, this transformation also aligns with a growing legal movement recognizing the inherent rights of Nature, including plant relatives collected, stored and stewarded by botanic gardens.
Originality/value
This article contributes to the literature by exploring the intersection of decolonizing methodologies and botanic gardens, particularly in the context of Linda Tuhiwai Smith’s influential work. By synthesizing key insights and offering actionable recommendations, this review provides guidance on future directions botanic gardens can follow to advance their decolonization strategies and initiatives in furtherance of botanical justice.
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Bradley M. Coleman, Jonathan Orsini, J.C. Bunch and Laura L. Greenhaw
Undergraduate agricultural leadership education opportunities are prevalent and growing. However, additional attention should be placed on the quality of educational leadership…
Abstract
Undergraduate agricultural leadership education opportunities are prevalent and growing. However, additional attention should be placed on the quality of educational leadership experiences. The purpose of this study was to explore how the context of a learning experience impacts student application of team leadership skills. The findings and implications of this study are reported in three themes: (a) contextual dimensions of educational experiences, (b) agricultural disconnect, and (c) team leadership skill application. Recommendations for practitioners include providing students with real-life leadership skill application experiences, regulating assignments to have agricultural connections, and integrating opportunities for student reflection. Future research should consider questions such as: (a) what other educational leadership experiences may have considerable learning impacts? and (b) what other pedagogical methodologies are useful in teaching agricultural and team leadership education?
Angeline Villanueva Yang, Marilee Bresciani Ludvik, Caren L. Sax, Sylvia Garcia-Navarrete, Wendy Bracken, J. Luke Wood and Charles Iyoho
The purpose of this paper is to explore whether attention, emotion, and cognitive regulation (CR) may be strategies to advance one’s ethnic identity.
Abstract
Purpose
The purpose of this paper is to explore whether attention, emotion, and cognitive regulation (CR) may be strategies to advance one’s ethnic identity.
Design/methodology/approach
The paper is presented in three parts. The first section discusses integrative inquiry (INIQ) (Bresciani Ludvik et al., 2016), a mindfulness methodology and mindful inquiry training program, as a potential pathway to help mitigate stress and enhance healthy development and well-being strategies that combat stressors related to ethnic and racial identity; and increase opportunities for positive ethnic identity development. INIQ was designed to influence areas of the brain associated with attention regulation, emotion regulation, and CR in order to decrease stress and anxiety, and heighten executive functions of undergraduate and graduate students. The second section discusses an exploratory study to see whether INIQ resulted in higher mean scores for participants on their ethnic identity, as assessed by the multigroup ethnic identity measure (Phinney, 1992).
Findings
The results indicated that there was a significant increase in pre-test and post-test scores for mindfulness (p=0.001) as well as the dependent measure for learning exploration (p=0.028) among 30 undergraduate, master’s- and doctoral-seeking students. There was also a non-significant increase for clear understanding (p=0.15) and overall ethnic identity achievement (p=0.387); and non-significant decrease for ethnic belonging (p=0.424).
Originality/value
These findings suggest that INIQ may increase students’ ethnic learning exploration, which is an important process in ethnic identity development (Phinney and Ong, 2007). This study also suggests that INIQ increases mindfulness in participants. The authors conclude with a discussion and recommendations to future INIQ and other diversity centered student support practitioners interested in influencing positive ethnic identity formation.
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Creating a logical and consistent picture of the state of leadership theory and research is a difficult task (Hernandez, Eberly, Avolio, & Johnson, 2011). Attempts to describe…
Abstract
Creating a logical and consistent picture of the state of leadership theory and research is a difficult task (Hernandez, Eberly, Avolio, & Johnson, 2011). Attempts to describe leadership studies occasionally include words such as “paradox,” “inconsistencies,” “contradictions,” and “messy” (Brungardt, 1996; Klenke, 1993). These adjectives flow from many diverse ways of thinking about leadership (Bass, 2008; Grint, 2000; Northouse, 2015; Ruben, 2012). This paper presents an alternative view of leadership theory providing practitioners, educators, and students with an additional-and perhaps a singular-conceptual framework for their toolbox. It also provides leadership studies students with a unifying perspective of leadership theory without taking anything away from individual theories.
Douglas R. Lindsay, Craig A. Foster, Robert J. Jackson and Anthony M. Hassan
The number of leadership education and development programs has increased substantially over the past few decades. However, deliberate assessment strategies aimed at understanding…
Abstract
The number of leadership education and development programs has increased substantially over the past few decades. However, deliberate assessment strategies aimed at understanding actual student development have not kept pace. The primary reason for this limitation likely involves the challenges that are associated with this type of assessment. When examining leadership one is not only interested in the mere acquisition and retention of knowledge, but the actual application and practice of such knowledge. There are a host of challenges that stand in the way of such assessment. In the present paper we call attention to several of these challenges in an effort to understand what effective leader education assessment could look like. Additionally, we offer two examples of how intentional assessment strategies can be implemented to evaluate the effectiveness of leader education and development.
Daniel Trabucchi, Paola Bellis, Tommaso Buganza, Filomena Canterino, Abraham B. (Rami) Shani, Roberto Verganti and Joseph Press
This study investigates the application of collaborative inquiry within innovation management, employing platform thinking to address challenges of generalizability and relevance…
Abstract
Purpose
This study investigates the application of collaborative inquiry within innovation management, employing platform thinking to address challenges of generalizability and relevance. The aim is to integrate Collaborative Inquiry methods, characterized by participatory, diffuse, and reflective practices, to transform research into a tool for impactful change in organizations in the field of innovation management.
Design/methodology/approach
A longitudinal participatory case study approach focuses on the IDeaLs case—a research platform that collaborated with multiple companies over several years. The data gathered and analyzed comes from the research project within the research platforms over the first two editions and from the research platform management and coordination activities.
Findings
The study introduces the Collaborative Research Platform Approach (CRPA), demonstrating its effectiveness in addressing typical constraints of traditional research methodologies through a real-world application within the IDeaLs case. The findings highlight the CRPA's potential in fostering a dynamic, co-creative research environment that bridges theoretical knowledge with practical applications, thus enhancing both scholarly and organizational outcomes while pursuing a future change within the organizations.
Research limitations/implications
There are two main research implications. First, it proposes platform thinking as a theoretical lens to read a multi-stakeholder phenomenon in the research domain, confirming its nature of value-creation mechanisms, using it outside the business model and strategic space. Second, it offers a methodological contribution by presenting the CRPA framework.
Practical implications
The CRPA framework offers organizations a structured approach to managing collaborative research projects that align with both academic rigor and practical relevance. Companies engaged in the study reported enhanced ability to implement actionable insights from research, influencing real-time decision-making processes.
Social implications
By fostering collaborative engagements across multiple stakeholders, the CRPA promotes a research culture that values inclusivity and practical impact, potentially leading to broader societal benefits through improved innovation management practices.
Originality/value
This paper contributes to the innovation management field by proposing the CRPA, which integrates principles of Platform Thinking with Collaborative Inquiry. This novel approach is designed to improve the applicability and scope of innovation research, offering a robust framework that enhances engagement and utility across academic and business domains. It uses platforms as a theoretical lens to read a multi-stakeholder environment in the research domain.
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Sameh Farhat Ammar, Martin R.W. Hiebl and Martin Quinn
Burns and Scapens (2000) (B&S hereafter) offered a well-cited framework conceptualising management accounting change. This paper aims to provide a systematic review of how B&S has…
Abstract
Purpose
Burns and Scapens (2000) (B&S hereafter) offered a well-cited framework conceptualising management accounting change. This paper aims to provide a systematic review of how B&S has been used to inform management accounting research and presents an updated framework as a point of departure for future work.
Design/methodology/approach
A systematic literature review method is used to ascertain various contexts and designs of B&S-based research. After an extensive examination of citations, 77 journal articles published are identified, described and analysed.
Findings
The systematic review shows that the B&S framework has been applied in many contexts, yet its main tenets remain unchallenged. Several researchers have suggested additions and amendments, and this paper synthesises these to an updated framework. Similar theoretical advancements were noted, indicating that future contributions should be grounded in comprehensive reviews of literature.
Research limitations/implications
A limitation is that the analysis is limited to journal articles and the results of the review are contingent on the authors’ reading.
Originality/value
An updated framework is a core contribution, serving as a basis for further advances in the understanding of the complexity of management accounting change/stability. In addition, concrete and fruitful areas for future research are presented.