Parisa Heidari Aqagoli, Ali Safari and Arash Shahin
The purpose of this paper is to determine the attractiveness or unattractiveness of cyberloafing in the workplace using Q methodology and the Kano model.
Abstract
Purpose
The purpose of this paper is to determine the attractiveness or unattractiveness of cyberloafing in the workplace using Q methodology and the Kano model.
Design/methodology/approach
The perception of employees towards cyberloafing was investigated based on Q methodology, and then they were prioritized using Kano model. Ten IT companies were selected for the case study. In this study, a mixed method was used. First, 30 participants were interviewed. Next, after extracting the comments, Q-matrix was presented to 30 participants and they completed the matrix cells. Finally, Kano questionnaire was designed using the items obtained from Q methodology and distributed among 30 participants.
Findings
Q methodology led to nine perceptions, and the priorities of Kano model were proponents of increasing employees' dependence on the internet, economic thinkers, the indifferent, dissatisfied, proponents of receiving information, self-control proponents, the profit-minded, mind destroyer and satisfaction-oriented. Cyberloafing is considered unattractiveness with adverse effects. The combination of Q methodology and Kano model can improve the analysis of the results.
Originality/value
This study is one of the few studies in which Q methodology is improved by Kano model. In the past, Q methodology alone examined people’s perception, but by combining these two methods, it is determined which perception is more satisfying and which one is more important, and then a general result can be reached.
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Peter Massingham, Rada Massingham and Kieren Diment
The purpose of this paper is to evaluate the usefulness of Q Methodology for business research, as an alternative technique for accounting researchers.
Abstract
Purpose
The purpose of this paper is to evaluate the usefulness of Q Methodology for business research, as an alternative technique for accounting researchers.
Design/methodology/approach
Q Methodology is an innovative technique that provides quantitative structure to individuals' opinions via factor analysis. The authors present the results of a case study where Q Methodology was used to examine attitudes towards an on‐line wiki, a Technology Encyclopaedia (TE), amongst 35 engineers and technical employees at a manufacturing company. Management wanted to understand whether employees were willing to embrace social conversational technology as a way of sharing knowledge. The aim of the case study is to demonstrate how Q Methodology works in a practical setting. The authors also examine a published journal article to assess how Q Methodology might be used to enhance accounting research.
Findings
The results show that Q Methodology may provide advantages in data gathering (less respondent burden), data analysis (deeper insight into respondent sub‐conscious), and results (better respondent “ownership” of organisational problems and solutions). However, it also has weaknesses in terms of managerial application.
Research limitations/implications
A limitation is that the discussion is based on a single case study.
Practical implications
When working with an industry partner, researchers may need to consider a more positivist approach and be prepared to explain context behind the statements.
Originality/value
Q Methodology appears to offer most value as a data gathering technique. It may also be used to capture respondents' subconscious views on a topic. While the limited time involved will be attractive to practitioners, there is also the potential benefit of increasing respondents' awareness and understanding of the topic under investigation (i.e. action research), enhancing change management and other sensitive organizational issues.
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Lucijano Jakšić, Edouard Ivanjko and Mario Njavro
The purpose of this paper is to show the application of Q methodology in the practice of policymaking, namely, in the field of the wine business. Today, Q methodology has a rising…
Abstract
Purpose
The purpose of this paper is to show the application of Q methodology in the practice of policymaking, namely, in the field of the wine business. Today, Q methodology has a rising significance in all aspects of human behavior where there is a need for gathering and analyzing qualitative data. This paper discusses the applicability of Q methodology as a participative bottom-up tool for extracting priorities for tailor-made sectorial policies in the field of the wine business.
Design/methodology/approach
Developed by William Stephenson almost a century ago, Q methodology was primarily used to study human behavior in different psychoanalysis practices and personality tests. But it can be used also as a tool to extract important opinions of stakeholders in the process of making new sectorial policies. To prove the applicability of Q methodology for this task, data collected from 30 small and medium Croatian winemakers are used as a case study. Selected winemakers originate from coastal and continental regions of Croatia covering the whole country. Gathered data were analyzed using the PQMethod ver. 2.35 software.
Findings
The results of the data analysis have given an insight into Croatian small wine business perspectives, rapidly revealing factors which matter the most to them (luck, value added tax, import lobby, margins in HORECA). On the other side, factors like automated grape harvesters, subsidized fair participation were identified that matter the least, and factors like prices and procedures for mandatory analyses, paperwork for exports and development of new sales channels are considered as neutral.
Research limitations/implications
The selected participants are a small, but representative, group of Croatian winemakers and generalization of findings to the whole winemaking sector should be undertaken with caution. Q methodology is primarily an explorative technique, which brings a sense of coherence to the relation of the research question and contested answers, but prone to straightaway change.
Practical implications
Q methodology enables a participatory approach, rapid analysis and focus on the most important factors for changing relations and effects of planning and execution of sectoral policies. It can be used to effectively extract relevant factors common to group of different individuals acting in the same sector with the same goal.
Originality/value
This research provides an insight into potentials of Q-methodology approach when considering the theoretical framework for the policy making process. Therefore, it also widens its applicability in research of subjective viewpoints on different issues in a particular business sector.
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This paper provides an overview of a form of factor analysis, Q Methodology, and suggests how it might be applied in an institutional analysis setting. Q Methodology provides for…
Abstract
This paper provides an overview of a form of factor analysis, Q Methodology, and suggests how it might be applied in an institutional analysis setting. Q Methodology provides for a middle ground between positivist and phenomenological methods, and that its usage will not necessarily result in overly contextualized findings that render generalization impossible. The paperʼs primary focus is to suggest several uses of Q Methodology within different established policy studies frameworks, namely the Institutional Analysis and Development (IAD) Framework, the Advocacy Coalition Framework (ACF), and the policy process as conceptualized by Lasswellʼs Policy Sciences approach.
The QS World ranking framework is a globally renowned ranking framework that ranks institutions globally as well as on a regional basis. This research aims to examine an…
Abstract
Purpose
The QS World ranking framework is a globally renowned ranking framework that ranks institutions globally as well as on a regional basis. This research aims to examine an alternative methodology for obtaining world rankings. This ranking is very popular, yet the research presents a case to have a re-look on the methodology used in the ranking.
Design/methodology/approach
The QS Ranking framework uses a simple additive weighting (SAW) approach to get a total weighted score for each candidate institution, and these are ranked according to descending order of total weighted score. An illustrative example of QS world ranking 2025 of four institutions is taken, and the results are compared with ranks obtained using the SAW methodology implicitly employed by the QS ranking framework. In our research, a multi-criteria decision-making (MCDM) method, TOPSIS, is employed to rank and compare institutions with the QS ranking.
Findings
In the QS World University Ranking 2025, RWTH scores 59.9 with a rank of 99. The University of Copenhagen, Denmark, scores 59.6 with a rank of 100; IIT Bombay scores 56.6 and IIT Delhi 52.1. These ranks are interchanged with subtractive differences in the TOPSIS Score of 0.6350 for Copenhagen University and 0.4617 for RWTH and remain unchanged for IIT Bombay and IIT Delhi.
Research limitations/implications
This paper adopted a small dataset of four universities/institutions to test the alternative methodology that appears intuitively appealing to derive meaningful inferences. However, this paper does not comment on the basic structure of the QS ranking system, giving large weight to academic and employer reputations based on a survey-based approach.
Originality/value
This paper suggested an alternative but well-known MCDM technique (TOPSIS) for ranking world universities rather than the SAW technique implicitly employed by QS.
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Engaging with stakeholders in “a personal, intimate way” (Men and Tsai, 2016, p. 932) or “includ[ing] the ‘personal touch’” (Kent and Taylor, 1998, p. 323) is often seen as…
Abstract
Purpose
Engaging with stakeholders in “a personal, intimate way” (Men and Tsai, 2016, p. 932) or “includ[ing] the ‘personal touch’” (Kent and Taylor, 1998, p. 323) is often seen as desirable in internal communication management. While the importance of personal communication is undisputed from the perspectives of internal communication, its communicators, and from internal stakeholders, this is not true when it comes to the dimensions and characteristics that constitute an experience of communication as feeling personal. The present study aims to explore what makes communication personal from the employees' perspective.
Design/methodology/approach
The study used the Q methodology and Q method, thus focusing on an individual's subjective perspective. The Q methodology was implemented in the form of a Q-sort survey exploring the perceptions of 32 German employees (selected from a representative cross-section of 400 employees in Germany, using a balanced-block design to maximize heterogeneity).
Findings
The results show that while direct and dyadic communication is often perceived as personal, many other dimensions and characteristics are also considered “personal” in both the literature and based on stakeholder perceptions. The Q-sort survey revealed four perception types whose perceptions of communication as “personal” vary widely, with all these types rejecting non-human communicators.
Originality/value
This study contributes to the limited understanding of employees' perceptions of internal communication as “personal.” It shows how the Q methodology and Q method—a rarely used perspective—can complement existing theoretical and empirical research on internal communication. For internal communication management, the findings show that a “one-size-fits-all” approach must be questioned and that a communication team's involvement in personal communication can have negative consequences.
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Alexander Svanidze and Montserrat Costa-Font
There is limited participatory research, including, organic winemakers and none with natural winemakers. To get a preliminary insight into the perspectives of Georgian natural…
Abstract
Purpose
There is limited participatory research, including, organic winemakers and none with natural winemakers. To get a preliminary insight into the perspectives of Georgian natural winemakers, this research aims to identify their perceptions regarding the major problems facing Georgia’s wine industry by applying Q-methodology. The research uncovers two existing perspectives and provides relevant policy suggestions for the Georgian wine sector.
Design/methodology/approach
This research applied Q-methodology. Ten in-person Q-sorts and interviews were carried out in Georgia, with five natural winemakers filling out an additional follow-up survey rating 26 possible policy recommendations to increase the relevance of the study’s findings.
Findings
The study revealed two groups of winemakers: the idealists and the pragmatists. The idealists are characterised by their focus on environmental awareness and a lack of trust of government institutions. The pragmatists focus on production-related issues, such as lack of financing and lack of irrigation infrastructure. The development of a local wine bottle supplier, regulation of agro-chemical use and a leading role for natural winemakers in teaching about organic viticulture were the most positively rated policy recommendations.
Practical implications
Using the research results, relevant sectoral policies can be drawn up that support the sustainable development of Georgia’s wine sector and help with the establishment of Georgian wine on the international market.
Social implications
The growth of natural winemaking through small-scale producers could improve the environmental sustainability of the wine industry in Georgia, as well as reduce rural poverty through increased rural household income and employment.
Originality/value
To the best of the authors’ knowledge, no participatory research currently exists that includes natural winemakers and their attitudes, and there are no participative studies with Georgian winemakers. This is the first study, to the best of the authors’ knowledge, to apply Q-methodology and a follow-up survey exclusively to Georgian natural winemakers and provides a first insight into their perceptions.
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Susan Ramlo and John B. Nicholas
The purpose of this paper is to reveal and describe the divergent viewpoints about cybersecurity within a purposefully selected group of people with a range of expertise in…
Abstract
Purpose
The purpose of this paper is to reveal and describe the divergent viewpoints about cybersecurity within a purposefully selected group of people with a range of expertise in relation to computer security.
Design/methodology/approach
Q methodology [Q] uses empirical evidence to differentiate subjective views and, therefore, behaviors in relation to any topic. Q uses the strengths of qualitative and quantitative research methods to reveal and describe the multiple, divergent viewpoints that exist within a group where individuals sort statements into a grid to represent their views. Analyses group similar views (sorts). In this study, participants were selected from a range of types related to cybersecurity (experts, authorities and uninformed).
Findings
Four unique viewpoints emerged such that one represents cybersecurity best practices and the remaining three viewpoints represent poor cybersecurity behaviors (Naïve Cybersecurity Practitioners, Worried but not Vigilant and How is Cybersecurity a Big Problem) that indicate a need for educational interventions within both the public and private sectors.
Practical implications
Understanding the divergent views about cybersecurity is important within smaller groups including classrooms, technology-based college majors, a company, a set of IT professionals or other targeted groups where understanding cybersecurity viewpoints can reveal the need for training, changes in behavior and/or the potential for security breaches which reflect the human factors of cybersecurity.
Originality/value
A review of the literature revealed that only large, nation-wide surveys have been used to investigate views of cybersecurity. Yet, surveys are not useful in small groups, whereas Q is designed to investigate behavior through revealing subjectivity within smaller groups.
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Adare Assefa Mitiku, Annie Hondeghem and Steve Troupin
The purpose of this paper is to examine the leadership roles the Ethiopian civil service managers preferably embody in their setting. As such, contextually preferred roles were…
Abstract
Purpose
The purpose of this paper is to examine the leadership roles the Ethiopian civil service managers preferably embody in their setting. As such, contextually preferred roles were identified and briefly contrasted with the leadership literature. It also outlined the directions for the future research agenda.
Design/methodology/approach
Q-methodology, an approach reasonably like “grounded-theory” was used. It is suited to embrace life as lived by the actors themselves. In this specific case, Q-methodology allows the managers to conceptualize their definitions or preferences of leadership roles. The data were obtained from 51 managers working in the federal civil service organizations covering a broad range of public policy and service fields.
Findings
Based on the Q-sorts of 51 managers, the authors found three distinct yet interrelated archetypes of role preferences, which the authors labeled as the change agents, affective leaders and result-oriented realists. The study, however, demonstrates that although the ostensible echoes of each of these perspectives were professed, there were overlooked functions that are needed to be performed for full practice of each.
Practical implications
Understanding the contextually preferred leadership roles, if considered in designing the management training and development programs, could prove productive. It also informs the staff recruitment and promotion activities of the civil service organizations.
Originality/value
Conceptualizations of public leadership roles are abound in the literature. As they mostly emerged in a Western context, their applicability to other settings is questionable. Studying the subject in the context of Ethiopia, this paper contributes to the growing body of African literature on administrative leadership and informs the practice as well as the scholarship in this area.
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Julie V. Stanton and Deirdre T. Guion
Purpose – This study explores U.S. consumer attitudes toward organic foods in order to demonstrate that multiple and meaningful segments can be identified based on attitudes and…
Abstract
Purpose – This study explores U.S. consumer attitudes toward organic foods in order to demonstrate that multiple and meaningful segments can be identified based on attitudes and beliefs rather than demographics and that a more targeted marketing strategy could likely create a better fit with consumer wants and needs.
Methodology – Q-methodology is employed, in part to demonstrate its usefulness for segmentation purposes.
Findings – Six meaningful segments of consumers are generated based on attitudes toward organic foods: Health Enthusiasts, Organic Idealists, Hoban's Hogwashers, Unengaged Shoppers, Bargain Shoppers, and Cynical/Distrustfuls. These groups vary in attitudes toward organic food, and despite conventional wisdom, exhibit a reasonable match between attitude and purchase behavior. Segments are also generated for viewpoints toward conventionally grown foods, revealing that consumers do not simply hold binary positions (pro-organic, anticonventional), but instead consider each food type on its respective merits. Positioning and media choice strategies are considered for each organic food segment.
Originality – This chapter distinguishes between different types of consumers of organic food by using Q-methodology, with the result being a rich, detailed description of the values and preferences of each group. With these descriptions, the organic food industry can better align its marketing efforts with the priorities of individual consumer groups, rather than their simplistic demographics as are commonly utilized. The chapter also offers a unique perspective on the attitude–behavior gap, revealing that when the attitude is understood in greater detail, the gap appears to disappear.
Gemma Vickers, Helen Combes and Jennie Lonsdale
Borderline personality disorder (BPD) is a controversial psychiatric diagnosis. Despite an increasing amount of research looking at the BPD diagnosis when applied to young people…
Abstract
Purpose
Borderline personality disorder (BPD) is a controversial psychiatric diagnosis. Despite an increasing amount of research looking at the BPD diagnosis when applied to young people, there is limited understanding of the key viewpoints of mental health professionals working with young people in the UK. This research aims to use Q-methodology to contribute to understanding the multiple views of the diagnosis.
Design/methodology/approach
Q-statements about views of the BPD diagnosis were selected from relevant journals, internet sites and social media platforms and were validated by a Q-methodology research group, the research supervisors and an online group of individuals with BPD. Q-sorts were then used to explore the viewpoints of 27 mental health professionals in the UK working with children and adolescents. Analysis of the data was completed using Q-methodology analysis software.
Findings
Three main factors emerged from the data, explaining 66% of the variance. Of the 27 participants, 24 loaded onto these three factors, defined as: harmful not helpful; language and optimism; and caution and specialist services. Three Q-sorts did not load significantly onto any one factor.
Originality/value
There appears to be at least three ways of understanding the BPD diagnosis for young people. It may be useful for clinicians to consider and share their own viewpoint, be open to difference and formulate difficulties from an individual perspective.
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Katelyn Sorensen and Jennifer Johnson Jorgensen
This paper aims to use Q methodology to investigate Millennial perceptions toward private label or national brand apparel.
Abstract
Purpose
This paper aims to use Q methodology to investigate Millennial perceptions toward private label or national brand apparel.
Design/methodology/approach
Q methodology was chosen to identify factors, which correspond to patterns of perceptions prevalent among Millennials. Participants were supplied with 14 statements that they sorted into two Q sorts – One representing perceptions of private label and the other representing perceptions of national brands. The Q sorts were completed through Qualtrics and participants answered open-ended questions on the placement of each statement within each Q sort.
Findings
Two factors emerged on private labels, highlighting patterns in price consciousness and uniqueness (acknowledged as patterns surrounding the desire for particular apparel characteristics). Three factors arose for national brand apparel, emphasizing the need for national brands to provide consumers with product security, quality and uniqueness (as identified through the unpreferred qualities national brands typically exhibit).
Originality/value
This study illustrates the various viewpoints retailers must consider when marketing apparel to a specific target demographic. In addition, a single perception (uniqueness) was found to connect motivations, which led to the development of a model for future inquiry.
Research limitations/implications
Despite complete Q sorts and qualitative statements, participants' unfamiliarity with Q methodology and the sorting action of statements could be considered a limitation. The use of MTurk is also considered a limitation owing to the anonymity and possible deception of the workforce.
Practical implications
Private label brand personality growth has many retailers expanding their brand portfolios. Based on the findings of this study, specific opportunities are highlighted for the expansion and marketing of private labels and brand labels based on specific perceptions of a broad Millennial cohort.
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S. Sepehr Ghazinoory, Shiva Tatina and Mehdi Goodarzi
Innovation and technology development policy-making naturally encounters numerous uncertainties and complexities, especially in developing countries, for the sake of the…
Abstract
Purpose
Innovation and technology development policy-making naturally encounters numerous uncertainties and complexities, especially in developing countries, for the sake of the prevailing prospect of decision makers focusing on hard evidences, and neglecting key and effective social ones; in this research, a context-based method by means of Q-methodology was designed to facilitate policy-making for complex systems by bridging between policy and practices (latent in viewpoints) through providing context-based evidences.
Design/methodology/approach
Due to the nature of knowledge-based systems, the performance of Innovation and Technology Development (ITD) systems is highly dependent on the standpoints of key players/stakeholders of the system. In consideration of Iran’s economy characteristics, Upstream Oil and Gas (UOG) Industry, which is one of the complex Large Technical Systems (LTS), was selected as a case study. Regarding the features of LTSs, the designed model was completed by adding hierarchical clustering method, as well as using the framework of innovation and technology learning transition model to analyze the results.
Findings
The results showed the capability of the model in providing credible evidences to inform policy-making processes.
Originality/value
This study is one of the first real experiences which used Q-method for providing evidence-based policy-making model in a complex Large Technical System, namely, Upstream Oil and Gas (UOG) Industry.
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Muhammad Sajid Qureshi, Ali Daud, Malik Khizar Hayat and Muhammad Tanvir Afzal
Academic rankings are facing various issues, including the use of data sources that are not publicly verifiable, subjective parameters, a narrow focus on research productivity and…
Abstract
Purpose
Academic rankings are facing various issues, including the use of data sources that are not publicly verifiable, subjective parameters, a narrow focus on research productivity and regional biases and so forth. This research work is intended to enhance creditability of the ranking process by using the objective indicators based on publicly verifiable data sources.
Design/methodology/approach
The proposed ranking methodology – OpenRank – drives the objective indicators from two well-known publicly verifiable data repositories: the ArnetMiner and DBpedia.
Findings
The resultant academic ranking reflects common tendencies of the international academic rankings published by the Shanghai Ranking Consultancy (SRC), Quacquarelli Symonds (QS) and Times Higher Education (THE). Evaluation of the proposed methodology advocates its effectiveness and quick reproducibility with low cost of data collection.
Research limitations/implications
Implementation of the OpenRank methodology faced the issue of availability of the quality data. In future, accuracy of the academic rankings can be improved further by employing more relevant public data sources like the Microsoft Academic Graph, millions of graduate's profiles available in the LinkedIn repositories and the bibliographic data maintained by Association for Computing Machinery and Scopus and so forth.
Practical implications
The suggested use of open data sources would offer new dimensions to evaluate academic performance of the higher education institutions (HEIs) and having comprehensive understanding of the catalyst factors in the higher education.
Social implications
The research work highlighted the need of a purposely built, publicly verifiable electronic data source for performance evaluation of the global HEIs. Availability of such a global database would help in better academic planning, monitoring and analysis. Definitely, more transparent, reliable and less controversial academic rankings can be generated by employing the aspired data source.
Originality/value
We suggested a satisfying solution for improvement of the HEIs' ranking process by making the following contributions: (1) enhancing creditability of the ranking results by merely employing the objective performance indicators extracted from the publicly verifiable data sources, (2) developing an academic ranking methodology based on the objective indicators using two well-known data repositories, the DBpedia and ArnetMiner and (3) demonstrating effectiveness of the proposed ranking methodology on the real data sources.
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Lise A. van Oortmerssen, Ellen R. Peeters, Albert Kampermann and Ira van Montfoort
The Q method is an inherently mixed-method approach suitable for tackling issues regarding theory, conceptualization and operationalization in the social sciences. Nevertheless…
Abstract
Purpose
The Q method is an inherently mixed-method approach suitable for tackling issues regarding theory, conceptualization and operationalization in the social sciences. Nevertheless, the application of this method in organizational behavior (OB) studies is still limited. This paper aims to delineate to what extent, regarding what topics, and in what ways the Q method has been applied in OB studies. Moreover, it aims to systematically explore the strengths and weaknesses of this method for the OB field.
Design/methodology/approach
We present a systematic literature review of 47 studies employing the Q method in OB research.
Findings
There is an upward trend in the application of Q in OB research. The studies in our sample address the following OB topics: Human resource management (HRM) (14), leadership (10), group decision-making (6), collaboration (4), culture (9) and organizational change and development (4). We describe how Q is used in a wide variety of ways.
Practical implications
This study shows how performance-oriented organizations can benefit from the Q method as a managerial diagnostic and intervention tool in organizational change and development and in human resources management.
Originality/value
To the best of the authors’ knowledge, this is the first systematic literature review on the Q method that spans the field of organizational behavior across topics and research levels, including the individual, team and organizational levels.
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Youmen Chaaban, Saba Qadhi and Xiangyun Du
This paper investigated the intrinsic and extrinsic sources of academic well-being among university teachers at one university in Qatar, to understand how different factors…
Abstract
Purpose
This paper investigated the intrinsic and extrinsic sources of academic well-being among university teachers at one university in Qatar, to understand how different factors influence their well-being within academia.
Design/methodology/approach
Drawing on systems theory, this study employs Q methodology research. Data were collected and analyzed using 35 statements (Q-items) related to academic well-being. Twenty-one university teachers participated in the study, providing a range of perspectives on the factors that influenced their academic well-being.
Findings
The analysis revealed two distinct perspectives among the participants concerning the sources of academic well-being. Factor 1 (F-1) emphasized workplace conditions as the primary source of well-being, whereas Factor 2 (F-2) highlighted individual conditions. Additionally, a significant portion of participants did not align strongly with either factor, indicating diverse and individualized sources of well-being that suggest a complex interplay of various elements affecting academic well-being.
Research limitations/implications
The study’s sample size is limited to twenty-one university teachers at a single institution, which may affect the generalizability of the findings. Future research should consider a larger, more diverse sample to explore the universality of the findings across different academic contexts.
Practical implications
The implications for university teachers, researchers, leaders and policymakers include a better understanding of the sources that contribute to academic well-being and the need for adopting systems thinking in addressing these sources.
Originality/value
This study employs a unique application of Q methodology within a systems theory framework to explore the sources of academic well-being among university teachers. Unlike previous research that has primarily focused on anxiety, stress and burnout, this study provides a holistic perspective by capturing the complex interplay between organizational structures and individual identities.
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Aida Guerra, Juebei Chen, Xiangyun Du, Helle Nielsen and Lone Kørnøv
The integration of ESD is a complex problem. It calls for an innovative, student-centred curriculum, as well as professional learning and agency, by which university teachers feel…
Abstract
Purpose
The integration of ESD is a complex problem. It calls for an innovative, student-centred curriculum, as well as professional learning and agency, by which university teachers feel empowered to change their practice and direct their peers and institutions towards ESD. This study aims to explore what university teachers consider to be the most important attitudes in supporting their agency to deliver Education for Sustainable Development (ESD) via a Problem Based Learning (PBL) programme.
Design/methodology/approach
This study presents a theoretical framework for professional agency comprising three domains: intrapersonal, action and environmental. A Q methodology is adopted to explore university teachers’ perceptions of the most important environmental factors in supporting their ability to deliver ESD via a problem-based learning (PBL) programme. Twenty-eight participants from six Southeast Asian universities took part in a PBL-based professional development programme designed to improve teachers’ ESD- and PBL-based skills and competencies.
Findings
The results indicate that the participants were confident in their ability to implement PBL and saw PBL as an approach suitable for addressing current educational, professional and societal challenges. This study offers a series of recommendations to help university teachers develop their ESD and PBL practices.
Originality/value
Although the literature on human agency is extensive, research surrounding teachers’ professional agency in the context of ESD and PBL in higher education is lacking. The present study addresses this gap by capturing individual teachers’ beliefs, perceptions and views and by using Q methodology to examine the subjectivity of study participants.
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Arunodaya Raj Mishra, Pratibha Rani, Abhijit Saha, Dragan Pamucar and Ibrahim M. Hezam
Reverse logistics (RL) is a type of supply chain management that moves goods from the end customer to the original manufacturer for reuse, remanufacturing and disposal purposes…
Abstract
Purpose
Reverse logistics (RL) is a type of supply chain management that moves goods from the end customer to the original manufacturer for reuse, remanufacturing and disposal purposes. Owing to growing environmental legislations and the development of new technologies in marketing, RL has attracted more significance among experts and academicians. Outsourcing RL practices to third-party reverse logistics provider (3PRLP) has been identified as one of the most important management strategies due to complexity of RL operations and the lack of available resource. Current sustainability trends have made 3PRLP assessment and selection process more complex. In order to select the 3PRLP, the existence of several aspects of sustainability motivates the experts to establish a new multi-criteria decision analysis (MCDA) approach.
Design/methodology/approach
With the growing complexity and high uncertainty of decision environments, the preference values of 3PRLPs are not always expressed with real numbers. As the generalized version of fuzzy set, intuitionistic fuzzy set and Fermatean fuzzy set, the theory of q-rung orthopair fuzzy set (q-ROFS) is used to permit decision experts (DEs) to their assessments in a larger space and to better cope with uncertain information. Given that the combined compromise solution (CoCoSo) is an innovative MCDA approach with higher degree of stability and reliability than several existing methods.
Findings
To exhibit the potentiality and applicability of the presented framework, a case study of S3PRLPs assessment is taken from q-rung orthopair fuzzy perspective. The assessment process consists of three sustainability aspects namely economic, environment and social dimensions related with a total of 14 criteria. Further, sensitivity and comparative analyses are made to display the solidity and strength of the presented approach. The results of this study approve that the presented methodology is more stable and efficient in comparison with other methods.
Originality/value
Thus, the objective of the study is to develop a hybrid decision-making methodology by combining CoCoSo method and discrimination measure with q-ROFS for selecting an appropriate sustainable 3PRLP (S3PRLP) candidate under uncertain environment. In the proposed method, a novel procedure is proposed to obtain the weights of DEs within q-ROFS context. To calculate the criteria weights, a new formula is presented based on discrimination measure, which provides more realistic weights. In this respect, a new discrimination measure is proposed for q-ROFSs.
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Tayebeh Nikraftar and Mehrnaz Farahani
Despite the essential role of entrepreneurs in creating social value, there is limited understanding of their mindsets concerning this value. This study aims to investigate the…
Abstract
Purpose
Despite the essential role of entrepreneurs in creating social value, there is limited understanding of their mindsets concerning this value. This study aims to investigate the mental models of tourism entrepreneurs regarding the social value they create. We hypothesize that their perspectives on tourism influence the type of value they generate
Design/methodology/approach
Q methodology was employed. Initially, a concourse was established in this area, followed by selecting a representative sample of 36 statements. The Q questionnaire was administered to 30 tourism entrepreneurs, and the data were analyzed post-collection.
Findings
Three distinct mental patterns emerged from the data: Destination Fans, Host Fans, and Tourist Fans. Among these, Destination Fans were the most prominent, indicating that most entrepreneurs perceive the destination as a critical factor in attracting tourists and developing their businesses.
Originality/value
Given the high competition within the tourism sector, many entrepreneurs seek to enhance their competitive positions by creating unique destination identities and tourism services. Consequently, they view the destination as pivotal for attracting tourists. This study illustrates that entrepreneurs leverage various methods to create value in the tourism sector, with differences stemming from their perspectives on the role of entrepreneurship in value creation.
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Lynda Andrews, Judy Drennan and Rebekah Russell‐Bennett
This study seeks to examine the nature of consumers' perceptions of the value they derive from the everyday experiential consumption of mobile phones and how mobile marketing…
Abstract
Purpose
This study seeks to examine the nature of consumers' perceptions of the value they derive from the everyday experiential consumption of mobile phones and how mobile marketing (m‐marketing) can potentially enhance these value perceptions.
Design/methodology/approach
Q methodology is used with a framework of experiential consumption and perceived consumer value, to examine how consumers' subjective perceptions and opinions of the two areas of interest are shared at a collective level. A total of 40 participants undertook two Q sorts and the data were analysed using PQ‐method.
Findings
The first Q sort identified three clusters of perceived value: the Mobile Pragmatists, the Mobile Connectors and the Mobile Revellers. The second Q sort identified two clusters of perceived value of m‐marketing: one emerging from the shared opinions of the Mobile Pragmatists and the Mobile Connectors, and the second from the Mobile Revellers.
Research limitations/implications
The findings show how consumers can be segmented based on their contextualised perceived value of consuming mobile phones. The findings also show that m‐marketing can be tailored to enhance these value perceptions. The study demonstrates how to use Q methodology to examine subjective areas of consumer behaviour. Limitations relate to deriving statements for the Q sorts and the generalisability of the results.
Practical implications
The findings highlight ways to tailor m‐marketing strategies to complement consumers' perceptions of the value offered through their mobile phones.
Originality/value
The study contributes to existing theory and practice through using Q methodology to examine two subjective areas of consumer behaviour research: experiential consumption in everyday life and consumer perceived value, which is applied in the context of mobile phones and m‐marketing.
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Researchers are expected to find ways to make citizens participate in research to support responsible and open conceptions of science. New methods for engagement need to be found…
Abstract
Purpose
Researchers are expected to find ways to make citizens participate in research to support responsible and open conceptions of science. New methods for engagement need to be found in order to facilitate engagement. The public needs to build its knowledge and be presented with time for reflexion so as to give an informed opinion on a given topic. Traditional consensus conferences are costly, and surveys are not building citizens’ understanding of science. The paper aims to discuss these issues.
Design/methodology/approach
The author presents a case where engagement was realized based on Q-method and technique. A research protocol and the results of the engagement are presented.
Findings
This case shows that an adapted version of Q can lead to meaningful engagement for citizens and relevant data for researchers. Participants enjoy the process and can become advocates for a topic. The data collected allow to map out points of views which can be used to inform policy and research.
Originality/value
From a practical point of view, this paper suggests a new way to proceed to citizen engagement with science. It also opens research questions related to the use of the method itself.
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P.P.L. Wong and Balvinder Kaur Kler
This study identifies and interprets the experiences and relationships of a host community to a marine national park in Sabah, Malaysian Borneo, as it transformed from a local…
Abstract
This study identifies and interprets the experiences and relationships of a host community to a marine national park in Sabah, Malaysian Borneo, as it transformed from a local recreation site into an international tourist destination. This chapter elaborates on an original and innovative amalgamation of qualitative methods used to collect data consisting of verbal and pictorial techniques, including focus group interviews, visitor employed photography, and an adapted Q-methodology incorporating photo-elicitation. The research design for data collection is provided as a guideline to illustrate how the study progressed through two essential parts. This study contributes to a gap in method on how to extract pictorial measures on a collective basis to systematically to produce group place meanings. Recommendations are suggested based on the challenges faced in this study. This innovative qualitative method was successful in deriving sense of place for a marine park.
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Lei Huang, Jingyi Zhou, Jiecong Lin and Shengli Deng
In the era of big data, people are more likely to pay attention to privacy protection with facing the risk of personal information leakage while enjoying the convenience brought…
Abstract
Purpose
In the era of big data, people are more likely to pay attention to privacy protection with facing the risk of personal information leakage while enjoying the convenience brought by big data technology. Furthermore, people’s views on personal information leakage and privacy protection are varied, playing an important role in the legal process of personal information protection. Therefore, this paper aims to propose a semi-qualitative method based framework to reveal the subjective patterns about information leakage and privacy protection and further provide practical implications for interested party.
Design/methodology/approach
Q method is a semi-qualitative methodology which is designed for identifying typologies of perspectives. In order to have a comprehensive understanding of users’ viewpoints, this study incorporates LDA & TextRank method and other information extraction technologies to capture the statements from large-scale literature, app reviews, typical cases and survey interviews, which could be regarded as the resource of the viewpoints.
Findings
By adopting the Q method that aims for studying subjective thought patterns to identify users’ potential views, the authors have identified three categories of stakeholders’ subjectivities: macro-policy sensitive, trade-offs and personal information sensitive, each of which perceives different risk and affordance of information leakage and importance and urgency of privacy protection. All of the subjectivities of the respondents reflect the awareness of the issue of information leakage, that is, the interested parties like social network sites are unable to protect their full personal information, while reflecting varied resistance and susceptibility of disclosing personal information for big data technology applications.
Originality/value
The findings of this study provide an overview of the subjective patterns on the information leakage issue. Being the first to incorporate the Q method to study the views of personal information leakage and privacy protection, the research not only broadens the application field of the Q method but also enriches the research methods for personal information protection. Besides, the proposed LDA & TextRank method in this paper alleviates the limitation of statements resource in the Q method.
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Preenithi Aksorn, Kampanat Burimat, Bupavech Phansri and Surangkana Trangkanont
This study aims to identify the factors and strategies that motivate Thai construction professionals to adopt Blockchain Technology (BT). Previous research highlights BT’s…
Abstract
Purpose
This study aims to identify the factors and strategies that motivate Thai construction professionals to adopt Blockchain Technology (BT). Previous research highlights BT’s characteristics but lacks focus on the features most persuasive for Thai construction professionals.
Design/methodology/approach
Using Q methodology with 28 participants from the academic, construction and advanced technology sectors, this study explores their perceptions on BT adoption and addresses the gap in identifying persuasive features for Thai construction professionals.
Findings
The analysis identified eight distinct professional groups, each with unique perceptions of BT’s motivating factors. Based on these insights, seven strategies were proposed to promote BT adoption. A key finding is that BT adoption is influenced not only by professionals’ roles, positions and accountability but also by their existing technological competencies.
Research limitations/implications
The use of Q methodology, while insightful, may not capture the full complexity of attitudes toward BT adoption. Additionally, the focus on the Thai construction industry and the small sample size may limit its generalizability to other cultural and economic contexts.
Practical implications
Identifying professional categories based on BT preferences and implementing strategies – such as automated systems, smart contracts, education centers and pilot projects – can enhance productivity in the Thai construction industry, drawing on global practices to address local challenges.
Originality/value
– With Thailand’s extensive infrastructure projects supporting ASEAN’s transportation hub vision, integrating blockchain is expected to enhance productivity and project outcomes, contributing to Thailand’s national infrastructure development goals.
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Through the application of domain-analytic principles, the purpose of this paper is to explore how participants’ understandings of healthy eating are related to their grouping and…
Abstract
Purpose
Through the application of domain-analytic principles, the purpose of this paper is to explore how participants’ understandings of healthy eating are related to their grouping and classification of foods.
Design/methodology/approach
In total, 30 food-interested people were asked to (1) sort a series of 56 statements about food, health, and eating on a scale from “most disagree” to “most agree”; (2)complete an open card sort of 50 foods; and (3) classify these 50 foods on a scale from “most unhealthy” to “most healthy”. Exercises (1) and (3) involved Q-methodology, which groups people who share similar understandings of a phenomenon.
Findings
Participants’ understandings of healthy eating – revealed by the first Q-methodology exercise – were related to shared food priorities, values, and beliefs; these understandings were indirectly connected with food identities, which was not expected. This suggests that lay domain knowledge is difficult to capture and must involve other methodologies than those currently employed in domain-analytic research.
Research limitations/implications
Although a small sample of food-interested people were recruited, the purpose of this study was not to make generalized claims about perspectives on healthy eating, but to explore how domain knowledge is related to everyday organizational processes.
Originality/value
To “classify” in Library and Information Science (LIS) usually involves an engagement with formally established classification systems. In this paper the author suggests an alternative path for LIS scholars: the investigation of everyday life classification practices. Such an approach has value beyond the idiosyncratic, as the author discusses how these practices can inform LIS researchers’ strategies for augmenting the messages provided by static classification technologies.
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Leonie Koops, Ceciel van Loenhout, Marian Bosch-Rekveldt, Marcel Hertogh and Hans Bakker
The authors argue that public project managers do not consider the iron triangle (cost, quality and schedule) primary important in measuring the success of their projects. To…
Abstract
Purpose
The authors argue that public project managers do not consider the iron triangle (cost, quality and schedule) primary important in measuring the success of their projects. To investigate which success criteria are important to public project managers, the authors interviewed 26 Dutch project managers who are employed by the government and who are responsible for managing infrastructural projects. The paper aims to discuss these issues.
Design/methodology/approach
In this research the Q-methodology is applied. Q-methodology helps to find for correlations between subjects across a sample of variables. Q-factor analysis reduces the individual viewpoints down to a few factors. A factor can be seen as the mathematical representation of an “average” perspective shared by a group of people.
Findings
Findings are based on the individual rankings of 19 success criteria; the authors distinguished three common perspectives: the holistic and cooperative leader, the socially engaged, ambiguous manager and the executor of a top-down assignment. In none of the perspectives the iron triangle criteria formed the top three to measure project success.
Research limitations/implications
The research results may have a national character. The way project success is perceived by public project managers may be culture dependent. For this the authors expand the research to other countries in the near future.
Practical implications
This paper contributes to the understanding of the public project manager by their private collaboration partners, like consultants, engineers and contractors. This will help them to understand their client and contribute to better collaboration in projects.
Originality/value
This paper shows that the difference in work attitude and value frame in the public sector leads to a specific view on project success.
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Christine Byrch, Markus J. Milne, Richard Morgan and Kate Kearins
The purpose of this paper is first, to investigate empirically the plurality of understanding surrounding sustainability held by those working in the business sector, and second…
Abstract
Purpose
The purpose of this paper is first, to investigate empirically the plurality of understanding surrounding sustainability held by those working in the business sector, and second, to consider the likelihood of a dialogic accounting that would account for the plurality of perspectives identified.
Design/methodology/approach
The subjects of this study are those people actively working to incorporate sustainability within New Zealand business, both business people and their sustainability advisors. Participant’s subjective understanding is investigated using Q methodology, a method used widely by social science researchers to investigate typical views on a particular topic, from an analysis of the order in which participants individually sort a sample of stimuli. In this study, the stimuli were opinion statements.
Findings
Five typical understandings of sustainable development were identified, including understandings more usually attributed to business antagonists than business. Conflicts between environment and development are acknowledged by most participants. However, an agonistic debate that will create spaces, practices, and institutions through which marginalised understandings of sustainable development might be addressed and contested, is yet to be established and will not be easy.
Originality/value
The paper contributes to the few empirical investigations of the plurality of understandings of sustainability held by those people working to incorporate sustainability within business. It is further distinguished by the authors attempt to describe divergent beliefs and values, absent from their immediate business context, and absent from any academic priming. The paper also provides an illustrative example of the application of Q methodology, a method not commonly used in accounting research.
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Frederick Owusu Danso, Kofi Agyekum, Patrick Manu, Emmanuel Adinyira, Divine K. Ahadzie and Edward Badu
Although many health and safety (H&S) studies have widely examined safety risk perception in the construction industry, few studies have explored how this perception influences…
Abstract
Purpose
Although many health and safety (H&S) studies have widely examined safety risk perception in the construction industry, few studies have explored how this perception influences site workers' risk-taking behaviours during construction. This study aims to examine how construction site workers perceive and judge safety risks in risk-taking behaviours of site workers for intervention safety policy framework that may encourage safe work.
Design/methodology/approach
The study employed Pictorial-based Q-Methodology, which documented 63 picture scenarios of risk-taking behaviours from building sites and submitted them for validation from H&S inspectors. In total, 33 pictures emerged as having great potential to cause harm. After using these 33 pictures to elicit data from randomised site workers, the study used Frequency Tabulation, Relative Importance Index (RII) and Kruskal–Wallis Test to analyse the collected data. To fully explain the analysed data for deeper understanding, the study conducted Focus Group Discussions (FGDs) with these site workers to share the thoughts of site workers on these pictures.
Findings
Two distinctive pictures emerged from these analyses: one showing risk-taking behaviour likely to contract internal and skin disease and the other likely to fall from height. One of the implications is that construction site workers are unfamiliar with the dangerous contaminants in the materials the site workers use to work, which can potentially harm the site workers' skin and internal organs. Hence, site workers continue engaging in risk-taking behaviours. The other is that site workers are aware of and can mention catastrophic physical injuries attached to site workers' jobs. However, site workers continue engaging in risk-taking behaviours because of site workers' safety plights and rely on the favour and mercies of a supreme being as coping strategies to escape from these physical injuries.
Originality/value
This study is original in that the study uses picture scenarios of risk-taking behaviours to amass an empirical-based understanding of how site workers perceive and respond to H&S risks during construction. This piece of evidence is missing in the numerous research studies in this area. Again, the findings contribute to the state-of-the-art literature regarding risk-taking behaviours on construction sites.
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Rachel Wakelin and Peter Oakes
Research indicates that the diagnostic label of Bipolar Disorder is being both over and under-used in mental health services. Disagreement between clinicians in how the diagnosis…
Abstract
Purpose
Research indicates that the diagnostic label of Bipolar Disorder is being both over and under-used in mental health services. Disagreement between clinicians in how the diagnosis of Bipolar Disorder is perceived and how the label is used can make it difficult to establish and uphold consistent care. This may lead to the experience of negative emotions for service users and poor engagement with intervention. Therefore, the purpose of this paper is to explore whether clinicians do hold different perceptions of the diagnosis of Bipolar Disorder, with the view of providing insight into how this may impact service provision.
Design/methodology/approach
Q-methodology was used to investigate the subjective viewpoints of 19 clinicians from mental health community teams supporting individuals with a diagnosis of Bipolar Disorder. The completed Q-sorts were subject to analysis using Q-methodology analysis software.
Findings
Three main factors representing the viewpoints of participants were identified: seeing the person and their experience, promoting quality through standardised processes and understanding the function of diagnostic labels. All three factors agreed that more than one assessment appointment should be required before a diagnosis of Bipolar Disorder was given and that the focus should be on the difficulties experienced rather than the diagnostic label.
Originality/value
These three viewpoints provide different perspectives of the diagnosis of Bipolar Disorder, which are likely to impact on service provision. Services may benefit from a better integration of the viewpoints, noting the important functions of each viewpoint and being guided by individuals’ needs.
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Özden Melis Uluğ and J. Christopher Cohrs
Exploring the understandings of conflict held by Members of Parliament (MPs) provides a meaningful picture of a conflict in a particular society. The aim of the study is to…
Abstract
Purpose
Exploring the understandings of conflict held by Members of Parliament (MPs) provides a meaningful picture of a conflict in a particular society. The aim of the study is to explore the Kurdish conflict understandings among MPs in Turkey.
Design/methodology/approach
The current research used Q methodology, which is a suitable method to identify socially shared perspectives and to identify intra- and inter-group differences, and Entman’s (1993) frame analysis to explore subjective understandings of the Kurdish conflict. Data were collected from 23 MPs from four political parties.
Findings
The analysis revealed four qualitatively distinct viewpoints: Turkish Nationalist view, Social Democratic view, Conservative-Religious view and Pro-Kurdish view.
Originality/value
This study contributes to the understanding of political parties’ perspectives on the Kurdish conflict in Turkey by representing each political party’s priorities and concerns. The meaning of these priorities and concerns, implications for conflict resolution and the usefulness of the Q methodology for exploring conflict understandings are also discussed.
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Craig R. Carter, Lutz Kaufmann and Alex Michel
The purpose of this paper is to review and integrate the extensive literature base which examines judgment and decision‐making biases, to introduce this literature to the field of…
Abstract
Purpose
The purpose of this paper is to review and integrate the extensive literature base which examines judgment and decision‐making biases, to introduce this literature to the field of supply management, to create a valid, mutually exclusive, and exhaustive taxonomy of decision biases that can affect supply managers, and to provide guidance for future research and applications of this taxonomy.
Design/methodology/approach
The authors use a qualitative cluster analysis, combined with a Q‐sort methodology, to develop a taxonomy of decision biases.
Findings
A mutually exclusive, and exhaustive taxonomy of nine decision biases is developed through a qualitative cluster analysis. The Q‐sort methodology provides initial confirmation of the reliability and validity of the cluster analysis results. The findings, along with numerous examples provided in the text, suggest that supply management decisions are vulnerable to the described biases.
Originality/value
This paper provides a comprehensive review of the judgment and decision bias literature, and creates a logical and manageable taxonomy of biases which can impact supply management decision making. The introduction and organization of this vast extant literature base provides a contrasting perspective to much of the existing supply management research, which has incorporated the assumption of the rational agent, or what is known in the economics literature as homo economicus. In addition, the authors describe the use of qualitative cluster analysis and the Q‐sort methodology, techniques which have been used rarely if at all in within the field of supply chain management.
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Shirley Vincent and Will Focht
This study is the first of a five‐phase research project sponsored by the Council of Environmental Deans and Directors (CEDD), an organization of environmental program managers…
Abstract
Purpose
This study is the first of a five‐phase research project sponsored by the Council of Environmental Deans and Directors (CEDD), an organization of environmental program managers operating under the umbrella of the National Council for Science and the Environment. The purpose of the project is to determine if a consensus on core competencies for environmental program graduates is achievable, and if so, to make recommendations for consideration by program managers.
Design/methodology/approach
Q methodology was used to discern the perspectives of program managers at 42 CEDD member institutions on environmental curriculum design. An online survey preceded the Q sort exercise to elicit managers' curricular views and program characteristics. Survey responses were analyzed to select statements for the Q‐sorting exercise and categorized according to emergent themes. Multiple regression analysis was used to explore the relationship between perspectives (factor loadings) and host institution Carnegie classifications.
Findings
Three distinct, but not opposing, perspectives were identified from the initial Q‐factor rotation, which suggests the possibility of agreement on core competencies. The perspectives differ in their views of: curriculum orientation (professional training versus liberal arts), curriculum breadth versus depth, and flexible versus fixed core competencies. Host institution classification (Carnegie) is a small but significant predictor for two of the three perspectives. A second Q‐factor rotation reveals a consensus perspective that accommodates most respondents and aligns well with principles of sustainability, thus suggesting that sustainability may serve as a guiding paradigm for defining areas of core competence.
Originality/value
No national study of program managers' views of curriculum design and the identification of core competencies has been conducted in the USA.
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Lieuwe Dijkstra and Hans van der Bij
In the current decade, client requirements appear to play an increasingly important role in designing not‐for‐profit organisations, in particular in the domains of services and…
Abstract
In the current decade, client requirements appear to play an increasingly important role in designing not‐for‐profit organisations, in particular in the domains of services and healthcare. Quality function deployment (QFD) is a well‐known design method. This method has a vested reputation in industrial production as a means of systematically incorporating customer requirements in product design. However, in the domain of the services, and especially the professional services, there is little experience in applying QFD. Application in this domain probably causes problems, for instance with respect to the customer concept, which is more ambiguous in this domain, and with respect to the interrelated nature of the product (service) and the process. In this paper we present some limitations of conventional QFD outside physical industrial production and we present a refinement and an extension of QFD for healthcare applications, based on research methods in the social sciences. Illustrations are given from two cases in Dutch healthcare organisations.
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Robert Searle, Dougal Hare, Bronwen Davies and Sara Louise Morgan
Masculinity is a core cognitive structure that plays a central role in organising attitudinal and behavioural processes. Yet there is limited research focussing upon the meaning…
Abstract
Purpose
Masculinity is a core cognitive structure that plays a central role in organising attitudinal and behavioural processes. Yet there is limited research focussing upon the meaning of masculinity for men who have a past history of violent behaviour, who experience psychotic phenomena and reside in secure forensic settings. The paper aims to discuss these issues.
Design/methodology/approach
Q-methodology was used to elucidate the factors regarding how men who experience psychotic phenomena perceive their masculinity. Ten participants from a secure forensic setting performed a 49-statement Q-sort task.
Findings
Principal component factor analysis with varimax rotation was performed on the ten completed Q-sorts which revealed a three-factor solution, accounting for 57 per cent of the variance in the data. The factors were interpreted and discussed under the following headings: “assured and asserting maverick”, “calm, confident, composed conformist” and “nurturing provider in the face of adversity”. This revealed that men with psychosis have different, predominantly pro-social explanatory frameworks for their representation of masculinity.
Research limitations/implications
This study revealed that men with psychosis have different, predominantly pro-social explanatory frameworks for their representation of masculinity. However, the study was limited by its lack of longitudinal assessment and the inclusion of a greater number of participants may have enhanced the representativeness and generalisability of the findings.
Practical implications
Therapeutic discussions in respect of masculinity itself could provide men with the opportunity to develop newer, more adaptive conceptualisations of themselves, help them develop greater self-awareness and understanding of the sources of their presenting concerns, which in turn could enhance a provisional formulation of their difficulties. It would also be potentially valuable to understand how these patterns of masculinity map onto coping, recovery style and service engagement. Furthermore, services could also benefit from becoming more aware of hospitalisation being a shameful perhaps stigmatizing time for men with psychosis.
Social implications
It may be useful for people working in healthcare settings to be aware of how the service users they support perceive their masculinity, so the existential and deeper needs of male patients are provided with enough consideration. This is an important point, as some individuals are often reluctant or neglect to enquire about individual’s psychotic experiences and gender identification.
Originality/value
Although forensic psychiatric care is primarily populated by men who have committed violent acts, there is a limited research focussing upon the meaning of masculinity in this context. This is in spite of evidence which shows that maladaptive perceptions of masculinity can be reinforced during time spent residing in secure settings. The cultural constructs of masculinity and their respective impact upon the diagnosis, management and outcome of psychosis has also received little attention. Therefore, this research represents new and significant contributions to the field.
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Emily Bublitz-Berg, Carrie Anne Platt and Brent Hill
The purpose of this study is to explain why people respond to toxic leadership in different ways. The toxic triangle was applied as a lens and extended followership by…
Abstract
Purpose
The purpose of this study is to explain why people respond to toxic leadership in different ways. The toxic triangle was applied as a lens and extended followership by investigating unsusceptible followers and susceptible followers.
Design/methodology/approach
This study employed Q methodology to illustrate the subjective viewpoints of 31 employees. Participants sorted 41 statements ranging from “most uncharacteristic” to “most characteristic” according to their beliefs using a forced distribution. We used qualitative data from the survey and follow-up interviews to document participant motivations.
Findings
Findings from this Q study demonstrated three distinct perceptions of responses to toxic leadership: Suffer in Silence (Perspective 1), Confront and Advocate (Perspective 2) and Quiet yet Concerned (Perspective 3). This study found that Perspectives 1 and 3 helped to explain differences in susceptible followership, whereas Perspective 2 helped to explain unsusceptible followership. Our research supports the need for organizations to provide safe whistleblowing channels for reporting unethical behavior by adopting clear policies for handling unethical behaviors and sharing those policies with all constituents within the organization.
Practical implications
Our research supports the need for organizations to provide safe whistleblowing channels for reporting unethical behavior by adopting clear policies for handling unethical behaviors and sharing those policies with all constituents within the organization.
Originality/value
Our study adds to the developing literature on followership by building a conceptual framework for response types that better explains the motivation and subsequent actions of susceptible and unsusceptible followers. This framework helps us identify new ways to combat toxic leadership by providing a more nuanced view of how employees perceive and respond to toxic leadership.
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Mick McKeown, Martin Hinks, Mark Stowell‐Smith, Dave Mercer and Joe Forster
The results of a Q methodological study of professional understandings of the notion of risk in mental health services within the UK are discussed in relation to the relevance for…
Abstract
The results of a Q methodological study of professional understandings of the notion of risk in mental health services within the UK are discussed in relation to the relevance for staff training and quality assurance. The study attempted to access the diversity of understandings of risk issues amongst a multi‐professional group of staff (n = 60) attending inter‐agency risk training workshops in 1998. Q methodology is presented as both an appropriate means for such inquiry and as a novel experiential technique for training purposes. A tentative argument is advanced that the qualitative accounts generated by Q research could assist in systematic reviews of quality, complementing the singularly quantitative approaches typically represented in the audit process.
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Alinda Kokkinou and Ton van Kollenburg
Continuous improvement initiatives such as Lean in Higher Education (HE) institutes are an emerging topic for research. Under pressure to do more with less, institutes of HE are…
Abstract
Purpose
Continuous improvement initiatives such as Lean in Higher Education (HE) institutes are an emerging topic for research. Under pressure to do more with less, institutes of HE are increasingly adopting the tools and methods of lean to improve their quality practices. Nevertheless, institutes of HE differ significantly from business organizations. The purpose of this study was to examine the critical success factors (CSFs) of continuous improvement in this homogeneous industry. Two other contextual factors, implementation approach and national culture, are examined.
Design/methodology/approach
A mixed methods approach, combining Q-methodology, online surveys and interviews, was used to investigate the CSFs of lean implementation in HE. Participants were recruited from an international network of lean practitioners in HE. Using Q-methodology, three perspectives of CSFs in HE were identified.
Findings
Lean implementation at institutes of HE is characterized by a bottom-up approach, involving mostly supporting processes. Contrary to business organizations, the role of management in the implementation of Lean in HE is limited and attention should instead be directed to employee empowerment and customer focus. The findings also showed that, at least for institutes of HE, organizational culture is more influential than national culture.
Practical implications
When management involvement is limited, a bottom-up implementation of lean is recommended, centered on improving university-wide supporting processes, promoting cross-departmental cooperation and overcoming the silo mentality. This approach requires an emphasis on a specific set of CSFs, namely, employee empowerment, sharing success stories and training.
Originality/value
The study findings enrich conceptually based lean implementation frameworks for HE that advocate a top-down implementation approach.
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Lutz Kaufmann, Craig R. Carter and Christian Buhrmann
The authors perform a large‐scale review of debiasing literature with the purpose of deriving a mutually exclusive and exhaustive debiasing taxonomy. This taxonomy is used to…
Abstract
Purpose
The authors perform a large‐scale review of debiasing literature with the purpose of deriving a mutually exclusive and exhaustive debiasing taxonomy. This taxonomy is used to conceptualize debiasing activities in the supplier selection process. For each supplier selection‐debiasing construct, scale items are proposed.
Design/methodology/approach
A systematic classification approach was used to build a debiasing taxonomy, combined with a Q‐methodology.
Findings
Based on the developed and externally validated debiasing taxonomy, five debiasing activities for the supplier selection context are derived. The conceptual investigation of these supplier selection‐oriented debiasing measures helps both researchers and supply managers to gain a better understanding of debiasing mechanisms and to effectively further improve the supplier selection process by integrating behavioral aspects.
Originality/value
This research extends the taxonomy of decision biases developed by Carter, Kaufmann, and Michel, by systematically analyzing strategies to debias the decision‐making process. The highly fragmented research landscape on debiasing was inventoried and structured. As a result, a debiasing taxonomy was created that extracted five main debiasing categories. These were then conceptualized within the context of the supplier selection process. In doing so, debiasing literature from different research streams such as economics, psychology, and behavioral and strategic decision making was systematically integrated into the field of supply management. Proposed scale items allow for empirical investigation as a next step in the development of the nascent field of behavioral supply management.
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Andrea Cuesta-Claros, Gary Bonar, Shirin Malekpour, Rob Raven and Tahl Kestin
This case study explores different perspectives on integrating the Sustainable Development Goals (SDGs) in universities to achieve university transformations. This study…
Abstract
Purpose
This case study explores different perspectives on integrating the Sustainable Development Goals (SDGs) in universities to achieve university transformations. This study recognises that university actors think differently about the purpose of universities, hold diverse perspectives on the SDGs, and, thus, prefer specific types of SDG integration.
Design/methodology/approach
Using Q methodology, 29 participants from one university expressed their perspectives by sorting 50 statements covering different types of SDG integration. Statements were based on academic and grey literature on SDG integration in universities, and interviews with university actors from a previous study. After the sorting task, participants were interviewed to understand the reasons behind the placement of particular statements.
Findings
The study identifies three perspectives held by the study participants. Perspective 1 emphasises the value of the SDGs and supports a deep integration of the Goals in their university. Perspective 1 also advocates for incorporating the SDGs into the university’s identity. Perspective 2 sees the university’s purpose as more comprehensive than the SDGs; thus, the university should develop knowledge regardless of its relevance to the SDGs. This perspective supports a pragmatic integration of the SDGs – favouring actions that benefit the university without introducing significant changes. Finally, Perspective 3 argues that the university should approach the SDGs through social justice and empowerment lenses. This perspective also questions the suitability of the SDGs for universities, arguing that the SDGs fail to challenge current structures underpinning the unsustainability of the world.
Originality/value
Although previous studies have analysed diverse ways of understanding the SDGs in universities, to the best of the authors’ knowledge, this study is the first to treat the SDGs as a governance framework of 17 goals and adopt a whole-institution approach to study universities.
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Matthew Militello, Bonnie Fusarelli, Thomas Alsbury and Thomas P. Warren
The purpose of this study is to provide an empirical measure of how principals enact prescribed leadership standards into practice. The aim of the study was to ascertain how…
Abstract
Purpose
The purpose of this study is to provide an empirical measure of how principals enact prescribed leadership standards into practice. The aim of the study was to ascertain how current school principals perceive the practice of a specific set of leadership standards.
Design/methodology/approach
A total of 61 practicing school principals in North Carolina were asked to rate (in a forced distribution) how they currently enact the North Carolina Standards for School Executives (their professional standards for certification and evaluation). Using Q‐methodology, factor analysis generated three model sorts. These factors are examined with the sorting data along with data from a post sort questionnaire.
Findings
The three factors that emerged in this study highlight that there is no one way leadership practices are lived in schools. Specifically, this study provided three distinct categories of how school principals practice leadership. The three factors that accounted for 38 percent of the variance in this study. The factors were named collaboration focus, policy focus, and vision focus. Each provides illustrative descriptions of what fosters and inhibits practices within each factor.
Practical implications
The findings have clear and present implications for how, why, and to what extent current school principals enact professional standards in the face of contextual factors that may complicate or even negate the efficacy of standardized practice. Such analysis holds promise that practices can be mediated in a meaningful manner.
Originality/value
This study adds value to the field by virtue of examining the dissonance between standards and practice. This study's methodology that seeks to operationalize subjectivity is original in the field of principal leadership.
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Crystal Brown and Matthew Militello
Principals play a pivotal role in teachers’ professional growth, which impacts student outcomes. The purpose of this paper is to understand the perceptions principals have about…
Abstract
Purpose
Principals play a pivotal role in teachers’ professional growth, which impacts student outcomes. The purpose of this paper is to understand the perceptions principals have about effective elements of professional development (PD) and the role they play in facilitating the growth of teachers, and how this affects student learning.
Design/methodology/approach
Q methodology was utilized to investigate the subjective views of public school administrators about PD. A post sort survey was used to interpret demographic and perceptual data. The Q sorts were factor analyzed to reveal statistical correlations among the administrators. Focus group interviews representative of each emergent factor were then conducted with eight of the 34 principals who sorted the statements.
Findings
In total, 31 of the participants loaded on one of three factors. Though there were perceptional differences about which PD elements are effective, all of the principals expressed a desire to take an active role in teachers’ professional growth. These distinct viewpoints of PD included the themes of sustainability and collaboration.
Originality/value
School leaders are commonly named as the most important influence on teachers and their practices. PD is among the significant strategies that principals employ to impact teachers. Thus, studies that provide insights into how school leaders perceive PD are crucial to the in-service development of school teachers.
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Güleda Doğan and Umut Al
The purpose of this paper is to analyze the similarity of intra-indicators used in research-focused international university rankings (Academic Ranking of World Universities…
Abstract
Purpose
The purpose of this paper is to analyze the similarity of intra-indicators used in research-focused international university rankings (Academic Ranking of World Universities (ARWU), NTU, University Ranking by Academic Performance (URAP), Quacquarelli Symonds (QS) and Round University Ranking (RUR)) over years, and show the effect of similar indicators on overall rankings for 2015. The research questions addressed in this study in accordance with these purposes are as follows: At what level are the intra-indicators used in international university rankings similar? Is it possible to group intra-indicators according to their similarities? What is the effect of similar intra-indicators on overall rankings?
Design/methodology/approach
Indicator-based scores of all universities in five research-focused international university rankings for all years they ranked form the data set of this study for the first and second research questions. The authors used a multidimensional scaling (MDS) and cosine similarity measure to analyze similarity of indicators and to answer these two research questions. Indicator-based scores and overall ranking scores for 2015 are used as data and Spearman correlation test is applied to answer the third research question.
Findings
Results of the analyses show that the intra-indicators used in ARWU, NTU and URAP are highly similar and that they can be grouped according to their similarities. The authors also examined the effect of similar indicators on 2015 overall ranking lists for these three rankings. NTU and URAP are affected least from the omitted similar indicators, which means it is possible for these two rankings to create very similar overall ranking lists to the existing overall ranking using fewer indicators.
Research limitations/implications
CWTS, Mapping Scientific Excellence, Nature Index, and SCImago Institutions Rankings (until 2015) are not included in the scope of this paper, since they do not create overall ranking lists. Likewise, Times Higher Education, CWUR and US are not included because of not presenting indicator-based scores. Required data were not accessible for QS for 2010 and 2011. Moreover, although QS ranks more than 700 universities, only first 400 universities in 2012–2015 rankings were able to be analyzed. Although QS’s and RUR’s data were analyzed in this study, it was statistically not possible to reach any conclusion for these two rankings.
Practical implications
The results of this study may be considered mainly by ranking bodies, policy- and decision-makers. The ranking bodies may use the results to review the indicators they use, to decide on which indicators to use in their rankings, and to question if it is necessary to continue overall rankings. Policy- and decision-makers may also benefit from the results of this study by thinking of giving up using overall ranking results as an important input in their decisions and policies.
Originality/value
This study is the first to use a MDS and cosine similarity measure for revealing the similarity of indicators. Ranking data is skewed that require conducting nonparametric statistical analysis; therefore, MDS is used. The study covers all ranking years and all universities in the ranking lists, and is different from the similar studies in the literature that analyze data for shorter time intervals and top-ranked universities in the ranking lists. It can be said that the similarity of intra-indicators for URAP, NTU and RUR is analyzed for the first time in this study, based on the literature review.
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Judith Mair and Michelle Whitford
The purpose of this paper is to identify and examine emerging trends in event and festival research and also in the themes and topics being studied in this area.
Abstract
Purpose
The purpose of this paper is to identify and examine emerging trends in event and festival research and also in the themes and topics being studied in this area.
Design/methodology/approach
Taking an innovative approach, this paper used an abridged version of Q methodology to seek the opinions of events experts on the topics and themes that will underpin the future development of an events and festivals research agenda.
Findings
The results of this research revealed that events experts feel that there are several areas that have been comprehensively researched and where further research is unlikely to provide any new information. These include definitions and types of events, and events logistics and staging. Directions for future events and festivals research include the need for studies on the socio‐cultural and environmental impacts of events along with a better understanding of the relationship between events and public policy agendas. This research has also highlighted a lack of research in the area of Indigenous events.
Research limitations/implications
The identification of these gaps in our current knowledge provide opportunity for further development of a research agenda for events and festivals, which will have substantial implications both for academia and for the events and festivals industry. Limitations include a relatively small sample size, and the resulting abridgement of the full Q methodology.
Originality/value
This paper represents a comprehensive overview of existing studies, providing vital information for events researchers in all areas of the field. Further, the research highlights research gaps that would benefit from future study, and also identifies those areas where further study is unlikely to provide new knowledge.
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Helen Hasan and Joseph Meloche
Solutions to complex environmental problems rely on the innovative knowledge and expertise of many professions whose members accept their responsibilities towards the environment…
Abstract
Purpose
Solutions to complex environmental problems rely on the innovative knowledge and expertise of many professions whose members accept their responsibilities towards the environment. The study described here canvases information systems (IS) professionals for their perspectives, knowledge and expertise within the domains of Green IT and Green IS.
Design/methodology/approach
Following a review of the Green IT and IS literature, two topics were identified for a Q‐study conducted among IS professionals: topic 1 focussed on which technologies, systems and applications offer the greatest opportunity in solving environmental problems, and topic 2 on what sets of issues affect these green opportunities. Activity Theory was used to interpret the factors emerging from the Q‐study.
Findings
Three categories of activities were identified in topic 1 involving ICT support for “teleworking and teleconferencing”, “monitoring, optimising, and modelling” and “influencing human understanding and behaviour”. The topic 2 responses were quite varied.
Research limitations/implications
A Q‐study is both subjective and exploratory, not seeking consensus but rather the breadth of opinion on a topic. The findings of topic 1 indicate three directions for future research and topic 2 identified many issues to consider in pursuing Green outcomes.
Practical implications
The three topic 1 categories of activities identify practical “green” applications of ICT.
Social implications
The varied issues identified from topic 2 reveal the interconnection of environmental projects with economic and social issues.
Originality/value
Following this study of IS professional the authors call on other professions to apply the expertise of their respective fields to the environmental cause.
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Jackie Wales, Nicola Brewin, Iain Williamson, Jakub Štický, Rachael Lawrence and Alison Eivors
Effective transitions from child and adolescent to adult services are important for continuity of care for patients with eating disorders. This study aims to examine the relative…
Abstract
Purpose
Effective transitions from child and adolescent to adult services are important for continuity of care for patients with eating disorders. This study aims to examine the relative importance of a series of statements about the transition process, elicited from an earlier service evaluation, from the perspectives of patients, parents/carers and clinicians.
Design/methodology/approach
Twenty-eight participants completed a Q-sort task ranking 40 statements, developed from an earlier study, using a normal distribution pattern on a scale, which ranged from strongly agree to strongly disagree, to identify their priorities for transition. Analysis resulted in the extraction of four factors explaining 52% of the variance.
Findings
Four distinct factors were elicited: “parents and carers need including too”, “facilitating effective transfer between services”, “supporting the patient through transition” and providing “timely, patient-centred care”. The study enabled similarities and differences in priorities to be observed for the three respondent groups.
Practical implications
These rankings, noting the differences between the respondent groups, can be used to inform the development of effective transition protocols. This study suggests these protocols should ensure a person-centred approach; timely planning; include parents/carers; provide continuous care and have good transfer of information and sensible timing of transitions. Differences in priorities/opinions can be addressed through open communication channels.
Originality/value
To the best of the authors’ knowledge, this is the first UK-wide study examining priorities for transition from the perspectives of patients, parents/carers and clinicians.
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Under the theory of planned behaviour (TPB), subjective norms are important antecedents of entrepreneurial intent. But little is known about the forces that shape these…
Abstract
Purpose
Under the theory of planned behaviour (TPB), subjective norms are important antecedents of entrepreneurial intent. But little is known about the forces that shape these. Hofstede’s national culture has implicated, but the conceptual distance between it and subjective norms is wide. The purpose of this paper is to explore an intermediate level to propose a mechanism by which national cultures give rise to individual beliefs about entrepreneurship.
Design/methodology/approach
Uses Q methodology with data from seven countries to discover patterns of beliefs in diverse cultures. Hierarchical clustering characterises an intermediate-level mechanism.
Findings
In each country, a small number of patterns emerge, two of which are found in every country studied – despite the large cultural differences. Drawing on the institutional logics perspective, a model of individual sensemaking is developed to bridge between monolithic national culture and idiosyncratic subjective norms of individuals, and to explain the commonality of belief patterns observed. Several propositions are suggested for testing the model.
Originality/value
Reports cultural attitudes towards entrepreneurship at a more granular level than previous research, and thereby discovers the existence of cross-cultural patterns. Proposes a novel model that connects macro forces of national culture with individual precursors of TPB through cultural entrepreneurship.
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Emilia Kmiotek-Meier, Tonia Rossié and Konstantin Canora
Our work adds to the debate regarding higher education graduates’ skills required in the labour market in Germany and beyond.
Abstract
Purpose
Our work adds to the debate regarding higher education graduates’ skills required in the labour market in Germany and beyond.
Design/methodology/approach
Using Q-methodology and the accompanying narrations, we explore German employers’ and employees’ views (N = 26) on characteristics required at the entry level.
Findings
Our findings show three areas of the labour market with different skill requirements. Whereas the first area, “The world of rules”, applies more likely to the professions and academia, the two other areas, “The middle field” and “The people-oriented and critical market”, can be found throughout the labour market. The disciplinary affiliation does not play a role. In all three areas, soft skills are crucial and specialised knowledge is only highly valued in the area of “The world of rules”.
Originality/value
In contrast to previous findings, we do not focus on singular skills. Instead, we focus on skill sets and discuss their relevance from the background of their usability.
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Jerry H. Ratcliffe, Steven J. Strang and Ralph B. Taylor
Expert assessment of organized crime (OC) group capabilities is often the basis for national threat assessments; it is rare, however, for variations in collective expert opinions…
Abstract
Purpose
Expert assessment of organized crime (OC) group capabilities is often the basis for national threat assessments; it is rare, however, for variations in collective expert opinions of OC success factors to be systematically evaluated. The purpose of this paper is to examine the differences in how 150 criminal intelligence experts from a variety of national and organizational backgrounds sort and organize perceived attributes for OC group success.
Design/methodology/approach
The paper uses the Royal Canadian Mounted Police (RCMP) Sleipnir framework as a foundation for a Q-sort survey regarding the characteristics of OC group success. The survey was delivered to over 150 criminal intelligence specialists at a national conference in 2011. Descriptive statistics, seemingly unrelated regression, and biplots reveal different aspects of survey responses.
Findings
Results show that perceptions of the ingredients for OC group success both vary by nationality and by analysts’ level within the hierarchy of the law enforcement structure (local, state, national). These differences are marked; particular characteristics are viewed as differentially important for the perceived success of OC groups. Furthermore, the results suggest that there are shared and structured differences in perceptions of OC group success characteristics.
Research limitations/implications
The survey has identified distinct differences between the characteristics for OC group's success perceived by analysts in the USA, Canada, and beyond. Furthermore, the organizational level of the analyst (local, state, national) shapes the perceptions of success factors. It is possible variations identified merely reflect differentials in training and experience, i.e. different organizational perceptions of the same problem. That aside, the patterning of results seem likely to be based to some degree on external factors linked to OC group operations, and not just on individual characteristics of the surveyed intelligence professionals.
Practical implications
The current research raises a number of questions regarding the confidence that should be placed in OC group assessments. The research has highlighted areas of professional dissonance that were not apparent from the RCMP Sleipnir research alone. Causes of the dissonance in assessments, and connections of these variations to both intelligence analysts’ experience, training, and organizational ethos; and to OC group capabilities, seem deserving of additional attention.
Originality/value
Expert intelligence analyst interpretation of OC group capability is central to most national risk and threat assessments, yet the assessment processes themselves are rarely examined. This is a unique survey of over 150 intelligence personnel that highlights significant differences in perceptions of OC groups, differences that raise questions about how the authors evaluate the OC threat.
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The purpose of this study is to explore the dynamic capabilities required of information technology (IT) entrepreneurs for facing globalized challenges.
Abstract
Purpose
The purpose of this study is to explore the dynamic capabilities required of information technology (IT) entrepreneurs for facing globalized challenges.
Design/methodology/approach
Using a methodological approach that combines Q‐technique and questionnaire survey, the author collected 98 statements obtained from interviewing ten IT entrepreneurs. A total of 44 out of 98 critical statements were extracted as Q‐samples based on purposive sampling. Subsequently, 20 experts used Q‐technique in terms of the sample the 44 statements to generate a revised questionnaire to investigate 500 Taiwan IT‐based companies.
Findings
According to the responses of the 281 valid copies of questionnaire received, market‐oriented sensitivity, the ability to absorb knowledge, social‐networking capability, and the integrative ability to communicate and negotiate are the dynamic capabilities required of IT entrepreneurs.
Research limitations/implications
As for the restrictions, the expansive nature of the IT industry prevented the author from addressing any specific sector of the industry, and no minimum capitalisation of IT companies was set for the sample‐collecting process.
Practical implications
The results can be used by IT entrepreneurs of SMEs in the self‐assessment of capabilities and the development of dynamic capabilities during their start‐up and growth phases. They can also be applied to nurturing successors and cultivating new entrepreneurs.
Originality/value
This study clarifies the intrinsic dynamic capabilities of IT entrepreneurs, and identifies the required components of such capabilities and their priorities. The results can be used in managerial decision‐making and personnel training, both of which help entrepreneurs in building competitive advantages.