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This paper aims to propose a methodology to assist manufacturing companies in the implementation of condition-based maintenance (CBM) to their equipment. The developed methodology intends to consider the use of sensors already installed on the equipment and, when required, to support the selection of sensors available on the market. Since CBM using sensors is not always feasible, the information gathered for the feasibility study of CBM implementation is also used to assign other maintenance strategies.

Based on the literature review, requirements and specifications were established for endowing the methodology with relevant and distinctive characteristics. The structure of the methodology and the associated steps were defined based on this information. Then, the methodology was validated and refined using a case study.

In the case study company, following the methodology and the respective steps, appropriate maintenance strategies were assigned to a selected manufacturing machine, considering information related to the failure modes with the most significant impact, and CBM was applied to a selected component for which the benefit outweighs the costs involved, using data acquired by sensors subsequently installed on the analyzed machine.

Due to its comprehensiveness, this methodology can contribute to make CBM implementation accessible to a high number of companies and encourage the application of a wide variety of monitoring techniques.

This new methodology can be easily integrated into a computerized maintenance management system and has the advantage of facilitating the collection, organization and standardization of technical knowledge required to support CBM implementation and define the most appropriate maintenance strategy systematically and automatically. It guides the prioritization of equipment and failure modes, and the decision-making regarding the selection of sensors and the allocation of maintenance strategies with the aim of reducing costs.

There appears to be an ever‐insatiable demand from markets for organisations to improve their products and services. To meet this, there is a need to provide business process improvement (BPI) methodologies that are holistic, structured and procedural. Therefore, this paper describes research that has formed and tested a generic and practical methodology termed model‐based and integrated process improvement (MIPI) to support the implementation of BPI; and to validate its effectiveness in organisations. This methodology has been created as an aid for practitioners within organisations.

The research objectives were achieved by: reviewing and analysing current methodologies, and selecting a few frameworks against key performance indicators. Using a refined Delphi approach and semi‐structured interview with the “experts” in the field. Intervention, case study and process research approach to evaluating a methodology.

The BPI methodology was successfully formed and applied by the researcher and directly by the companies involved against the criteria of feasibility, usability and usefulness.

The paper has demonstrated a new knowledge on how to systematically assess a BPI methodology in practice.

Model‐based and integrated process improvement methodology (MIPI) methodology offers the practitioner (experienced and novice) a set of step‐by‐step aids necessary to make informed, consistent and efficient changes to business processes.

The novelty of this research work is the creation of a holistic workbook‐based methodology with relevant tools and techniques. It extends the capabilities of existing methodologies.

This study investigates the adoption and effects of operational excellence methodologies on sustainable performance within the sector, drawing insights from 18 global quality management experts.

Utilizing a phenomenological approach alongside constant comparison, classical content and taxonomy analysis, qualitative data from semi-structured interviews are rigorously examined. The study examines the challenges and outcomes of implementing lean, six sigma and lean six sigma, particularly in the financial, social and environmental realms. By integrating academic research with real-world applications, this research identifies challenges and opportunities across diverse service industries, with the aim of informing best practices for practitioners.

The findings highlight a significant impact on financial outcomes, with lean six sigma implementations predominantly enhancing financial performance. However, perceptions differ regarding sustainability and the acknowledgment of such impact. In terms of social performance, opinions vary from consistently positive impact to a dual effect – both positive and negative. Regarding environmental impact, perspectives range from limited to significant positive outcomes. Additionally, quantitative analysis of operational measures underscores a noteworthy emphasis on financial performance, with a grand average of 4.23. Social performance marginally surpasses environmental performance, with averages of 3.01 and 2.95, respectively.

The critical role of the service sector in modern economies highlights the imperative for enhancing operational efficiency and sustainability. The findings highlight the importance of proactively integrating lean six sigma principles into the operational frameworks of service organizations to optimize both operational and sustainable performance.

Community involvement in heritage preservation requires appropriate approaches. Sanciai (in Lithuanian: Šanciai) historic district in Kaunas (Lithuania) has long-lasting military and industrial heritage, valuable urban structure and connections to the natural frame of the city. Sanciai residents’ willingness to participate in heritage preservation and urban planning prompted the aim of this research – to develop, test and present the mapping methodology, that would be applicable in the process of community involvement into heritage identification, preservation, interpretation and creation process.

The methods of research included analysis of literature and theoretical research, development and testing of the methodology for the community involvement in heritage identification, preservation, interpretation and creation process. The workshop methodology and interactive online map are presented in this research. The memory map methodology developed and presented in this research includes the elements of mental mapping, design thinking and citizen science.

The methodology was tested in spring of 2021 in two-day online workshops with the students of pro-gymnasium located in Sanciai. Workshop participants together with workshop coordinator and moderators created different layers of the mental map, collected stories from the members of community and gathered the data for online interactive Sanciai memory map. The evaluation of the methodology and workshop results allowed concluding that memory map methodology is a functioning participant, community and research-oriented approach that can be applied in diverse heritage and community related circumstances.

The originality of the research is determined by the synergistic nature of developed memory map methodology which complements traditional mental mapping with creative hands-on techniques, empathy-oriented tasks and interactive online tool. Moreover, the research reveals the importance of local-global connections in urban studies as active local community became the stimulus for memory map methodology. The two-fold aim of the methodology – community cohesion and empowerment as well as research data collection – contributes to the originality of the research as well.

This study aims to develop a novel diagnostic methodology for implementing ISO13485:2016 and test its applicability to improve quality management systems (QMS) in the medical devices industry context.

First, a literature review on the topic was conducted. Second, insights gained from the literature and expert interviews were employed to develop the new maturity assessment methodology. Subsequently, the methodology was tested on a medical device manufacturer. Next, based on the evaluation of the intervention, actions were recommended to improve the QMS.

Research findings have developed a maturity assessment methodology comprising 52 certifiable requirements structured into four macro-requirements derived from ISO 13485:2016. Findings show that the methodology is valuable for aiding QMS implementation, and the diagnosed maturity levels corresponded with the company’s empirical perceptions of the requirement’s maturity.

Empirical evidence validates the significance and practical utility of the proposed methodology, as evidenced by the company’s attainment of FDA (US Food and Drug Administration) approval after the intervention. Findings suggest that the methodology could be replicated within the medical products industry or adapted to assess other QMS, leveraging the organizational alignment with the international regulations of the sector and the ISO 9000 requirements.

The developed methodology fills existing gaps in both literature and practice within the medical devices industry, providing a valuable contribution by addressing the limited research on diagnostic methodologies designed for ISO 13485:2016 implementation. The article assists medical device enterprises in addressing QMS maturity levels as a metric for evaluating QMS requirements, which is an underexplored avenue in existing QMS evaluation approaches.

A literature review or review article is an integral part of a scientific body of research which synthesizes prior knowledge and provides a holistic overview of a subject domain. While several studies emphasize the significance of literature reviews and include the guidelines for conducting a review, limited studies demonstrated different types of literature review methodologies in a comprehensive way. Accordingly, this chapter presents various types of review methodologies which includes narrative, descriptive, systematic, meta-analysis, hybrid, umbrella, scoping, theoretical, and critical reviews. In addition, the authors' skills including logical reasoning, content analysis, literature mapping, critical writing, and ethical consideration are presented. Further, quality aspects of the literature review are discussed such as the rigor and relevance of the selected studies. Overall, this chapter provides implications for researchers in understanding types of literature review methodologies along with their objectives, strengths, and weaknesses which can assist them in selecting a suitable methodology while conducting a review.

This chapter examines whether students’ perceptions of learning, attitudes, and performance are affected by the use of multimedia technology. Both traditional and multimedia methodologies were used in the financial accounting II course offered at one of the leading universities in Lebanon, using data collected from a sample of 110 students. In order to eliminate faculty-specific characteristics, the same professor taught all sections, thereby minimizing the effect different instructors might have had on student evaluations. Results indicate that students perceived the use of multimedia, specifically PowerPoint (PPT) lectures, as being more entertaining and organized than the traditional method; however, the latter methodology demonstrated more efficiency in terms of explaining theories, enhancing problem-solving abilities, and allowing for greater interaction. The two methodologies, however, did not demonstrate a significant statistical difference in terms of student learning and comprehension. Despite the positive student perception of PPT lectures, results suggest that the systematic approach of traditional methodologies exceeds PPT in emphasizing course materials and enhancing problem-solving abilities. As measured by their final grade, PPT methodologies affected student performance negatively, especially for below-average business students.

Operational excellence (OpEx) is a proven philosophy focusing on continuous improvement in processes and systems for superior performance and efficiency. It plays a crucial role in the energy sector, acting as a catalyst for safety, customer satisfaction, sustainability and competitiveness. This research aims to assess OpEx methodologies in Oman’s energy sector, examining methods, approaches, motivations and sustainability.

This study applies qualitative analysis methodology, involving interviews with 18 industry experts, from the energy sector in a sizeable energy country.

The analysis revealed a growing demand, particularly, in the oil and gas industry, driven by emerging business needs. Qualitative data analysis has identified 10 themes such as implemented methodologies, motivation drivers, deployment approaches, sustainability factors, benefits and challenges. Additionally, new themes emerged, including influencers to start OpEx, resource requirements, enablers for successful OpEx and systems.

This research was limited to Oman and the findings drawn from Omani energy companies may have limited applicability to energy companies in other regions. Therefore, if these findings were to be used, the validation of the findings in relation to other countries should be conducted, to ensure the validity of the context and outcome.

These findings contribute to understanding OpEx dynamics in the Omani energy sector, offering valuable insights for effective utilisation and organisational goal achievement. Furthermore, the study offers valuable insights on how to effectively employ OpEx initiatives in the energy sector to achieve their goals and create value. It addresses the lack of knowledge, offers a framework for successful OpEx implementation, bridges the theory-practice gap and provides insights for optimal utilisation.

To the best of the authors’ knowledge, this is the first empirical study on assessing OpEx methodologies in the energy sector, and therefore it serves as a foundation for many future studies. The study provides a theoretical foundation for the OpEx methodologies in terms of organisational readiness for successful OpEx implementation.

There is no uniform methodology adopted worldwide for Shariah equity screening. The purpose of this research paper is to suggest reforms required to improve Shariah screening methodologies used for equities using Dow Jones Islamic Market Index, which is the world’s first such methodology adopted.

This research uses a qualitative research methodology that goes beyond analysing secondary data on the subject matter. It includes conducting semi-structured interviews with selected subject matter experts to gain insights into the practical issues associated with existing Shariah screening methodologies. The aim is to identify areas for potential reforms that can be implemented in the future. By combining secondary data analysis with first-hand perspectives from experts, this research provides a comprehensive understanding of the challenges and opportunities in Shariah screening, contributing to the development of practical and effective reforms.

The study recommends the inclusion of additional filters in Shariah screening methodologies to promote stocks that are not only Shariah-compliant but also socially responsible. It suggests that while a certain level of Shariah non-compliance threshold may be tolerated during the initial screening stage, over time, this accepted threshold should gradually decrease. The ultimate goal is to achieve 0% thresholds for Shariah-compliant equities. By advocating for stricter criteria and a progressive reduction in non-compliance tolerance, the study highlights the importance of continuously improving and refining Shariah screening practices to ensure higher levels of compliance and alignment with Shariah principles.

It is anticipated that the findings of this research provides original insights and contributions to existing knowledge. It offers novel perspectives, innovative approaches and solutions to address specific areas in need of reform. By focusing on enhancing the effectiveness and standardisation of Shariah-compliant investment practices, the research brings fresh perspectives and adds value to the field. Its unique contribution lies in identifying and addressing emerging challenges and proposing improvements in Shariah screening methodologies.

This paper argues for the inclusion of Indigenous research methodologies in diversity scholarship to (1) adequately account for and value the identity, lived experiences and concerns of Indigenous Peoples and (2) to enrich diversity theorising and scholarship by proposing new ways to think about and conduct research on difference, inclusion and belonging. We further highlight the roles non-Indigenous researchers can play in supporting Indigenous methodologies.

We introduce EDI readers to Indigenous research methodologies through explicating two Indigenous (Maori) methodologies from Aotearoa New Zealand and demonstrating points of convergence and divergence from existing methodologies evident in diversity scholarship.

The application of Eurocentric methodologies, including postcolonial approaches, can inaccurately theorise Indigenous experience through a Western lens compounding the ongoing impacts of colonialism. Conversely, drawing primarily from cultural knowledge and traditions, Indigenous methodologies place considerable value on people and place, relationships and relational accountabilities, each underpinned by an explicit intent to produce research with positive transformative potential for participant communities. Using Kaupapa Maori and Mana Wahine research as examples, we highlight how elements of “resistance” aligns with critical theories, but the “difference” inherent in Indigenous methodologies enables a more authentic engagement with people and place that is critical to understanding issues of significance to Indigenous Peoples.

This paper addresses the lack of engagement with Indigenous research methodologies and priorities of Indigenous communities within diversity scholarship. We argue that Indigenous priorities make broader contributions to the diversity agenda by attributing deeper meaning to difference and resistance as enacted through the context specificity of the Indigenous world. We contend Indigenous methodologies illuminate unique perspectives and priorities that can make powerful contributions to broader discussions of equity, inclusion and belonging.

The purpose of this paper is to propose a methodology to create a localised participatory research agenda (LPRA) for social enterprises (SEs) to bridge the gap between the information needs of stakeholders in SE ecosystems (SEEs) and academics.

The methodology incorporates a literature review, semi-structured key informant interviews and a questionnaire. A participatory approach was used engaging stakeholders of the SE sector in Palestine to elaborate the research agenda.

The proposed LPRA methodology, centred on localised and participatory engagement, has shown effectiveness in bridging the gap between stakeholders and academics in SEs research. Piloted in Palestine, it provided relevant insights and enabled the grassroots identification of policy directions to improve the local SEE. Being tested in the specific context of Palestine, the methodology demonstrates considerable adaptability to different maturity levels of SEEs and varied socio-economic environments. Nonetheless, further research is necessary to refine the LPRA methodology and determine its suitability in diverse SE contexts.

The present methodology offers the advantage of involving local stakeholders, enabling their participation in the construction of knowledge and serving as a possible tool for researchers to fulfil the Third Mission of the university. The methodology could be particularly useful in contexts that have uncommon political, economic or social features and need a tailored approach when building research questions and answers for local stakeholders; in contexts where non-local researchers could use the methodology to mitigate biases stemming from the application of non-local perspectives; and when the research is aimed at the creation of useful knowledge for the development of the ecosystem.

Conventional research agendas are typically developed by academics based on literature reviews. Such agendas, even if valuable for furthering research, often do not have a geographical focus and neglect the needs of diverse stakeholders in the SEE. The LPRA for SEs addresses this gap by providing a methodology able to include local SE stakeholders in building a research agenda tailored to address their specific information needs.

The aim of this study reported in this paper was to explore the application of operational excellence methodologies in a global context.

A qualitative interview approach was used to understand the current state, benefits, challenges, success factors, tools and techniques of operational excellence methodology implementation with relevance to logistics companies worldwide. About 16 interviews were undertaken with practitioners working in leading companies and with leading academics in Asia, Europe, Africa, North America, South America and Australia.

The findings show that operational excellence methodologies including Lean, Six Sigma, Lean Six Sigma and Agile can apply in logistics firms to improve operations and productivity and save costs. Top management support and involvement play an important role in the success of operational excellence projects in the logistics service.

The findings will be of interest to top and middle managers and logistics practitioners, with a dual aim of improving logistics performance and saving costs.

The present study has been one of the first global study attempts to explore the implementation of operational excellence methodologies in the logistics sectors.

This study sought to populate a concise set of guidelines for use of the case study research methodology and evaluate the adequacy with which the methodology has been used previously within both the positivist and interpretivist domains of architectural research.

Firstly, the study set out to establish, from the literature, the nature of the case study methodology. Thereafter, a set of guidelines for adequate use of the methodology was populated. The study, then, proceeded to examine selected architectural research papers that had used the case study methodology in order to evaluate the adequacy with which they had used the methodology. The research papers were randomly drawn from two major architectural research journals publishing scholarly work within the positivist and interpretivist paradigms.

Within the interpretivist domain of architectural research, the study found that there might exist some inadequacy in the way in which the case study methodology has been used.

Despite the popularity of the case study methodology, there have only been limited scholarly attempts at developing a set of guidelines with which to evaluate the adequacy of its usage, particularly within the context of architectural research. This lack of a concise set of guidelines might lead to inappropriate usage of the methodology. This study sought to undertake a review of the usage of the methodology within architectural research with two objectives, namely, populating a concise set of guidelines for use of the methodology and evaluating the adequacy with which the methodology has been used previously.

Nonlinear dynamic analyses are employed for seismic collapse risk evaluation of existing steel moment frame buildings. The standards, such as ASCE 41-17, often define collapse thresholds based on plastic deformations; however, the collapse process involves several factors, and plastic deformation is only one of them. An energy-based approach employs deformation and resistance responses simultaneously, so it can consider various factors such as excessive deformation, stiffness and resistance degradation, and low-cycle fatigue as cumulative damage for seismic assessment. In this paper, an efficient energy-based methodology is proposed to estimate the collapse threshold responses of steel moment frame buildings.

This methodology uses a new criterion based on the energy balance concept and computes the structural responses for different seismic hazard levels. Meanwhile, a pre-processing phase is introduced to find the records that lead to the collapse of buildings. Furthermore, the proposed methodology can detect failure-prone hinges with a straightforward probability-based definition.

The findings show that the proposed methodology can estimate reasonably accurate responses against the results of the past experiment on the collapse threshold. Based on past studies, ASCE 41-17 results differ from experimental results and are even overly conservative in some cases. The authors believe that the proposed methodology can improve it. In addition, the failure-prone hinges detected by the proposed methodology are similar to the predicted collapse mechanism of three mid-rise steel moment frame buildings.

In the proposed methodology, new definitions based on energy and probability are employed to find out the structural collapse threshold and failure-prone hinges. Also, comparing the proposed methodology results against the experimental outcomes shows that this methodology efficiently predicts the collapse threshold responses.

Research in critical disaster studies stresses the urgency to explore alternative ontological framings (Gaillard and Raju, 2022) that encourages researchers and practitioners, especially Indigenous communities, to nurture spaces where Indigenous voices are well represented. It is imperative that research in the Pacific should be guided by Pacific research methodologies to maximize positive outcomes (Ponton, 2018) and break free from limited Eurocentric ideologies that are often ill-suited in Pacific contexts. Hazards in the South Pacific region have become more frequent and volatile. This has created a growing interest in the study of disasters in the region. However, current disaster studies in the Pacific are often problematic as they often fail to challenge the implicit coloniality of the discipline.

This paper will expand on these arguments, suggesting ways to overcome the limits of common Eurocentric research frameworks in disaster studies and to illustrate the significance and relevance of Pacific methodologies.

It is pertinent that critical disaster studies encapsulate Pacific worldviews and knowledge as valued and valid to reconstruct Pacific research. Decolonizing disaster research will ultimately liberate the discipline from limitations of its colonial past and allow for truly engaging and critical research practices.

This paper will illustrate and articulate how Talanoa, a pan-Pacific concept, could offer a more culturally appropriate research methodology to disasters, seen through a Samoan lens. Talanoa is an informal conversation that is widely shared among Pacific communities based on pure, authentic and real conversations which are crucial elements in building relationships with Pacific communities (Vaioleti, 2006).

This research aims to examine the challenges of recruiting participatory action research (PAR) in managing innovation projects. An enhanced methodology based on PAR was developed to mitigate the challenges related to recruiting PAR in managing innovation projects. The proposed methodology was evaluated by comparing it to established methodologies/frameworks such as Scrum, Design Thinking (DT) and The Lean Startup (TLS). The evaluation aimed to determine the advantages and limitations of the proposed methodology in managing innovation projects.

The proposed enhanced methodology consists of eight steps, ranging from developing an understanding of the industry and business structure to learning and knowledge management. In addition, the enhanced methodology uses other techniques, such as Force field analysis and 12 boundary questions.

The research findings indicate that using the proposed methodology can improve the formalization of collaboration in PAR, enabling the organization to respond better to market changes. It helps define the project scope more clearly, encouraging innovation, addressing communication barriers and considering different worldviews and practical issues. Based on the findings, the proposed enhanced methodology could complement other methodologies/frameworks such as Scrum, DT and TLS.

The current research adds to the existing literature by identifying the challenges of recruiting PAR in managing innovation projects. A deductive reasoning process was utilized because there is no comprehensive research concerning the challenges of recruiting PAR in managing innovation projects. On the other hand, the PAR 4-phase cycle has been reviewed and enhanced to manage innovation projects.

The proposed methodology was used in a new product development project. The case study was done on one of the payment service provider companies that design, develop and deploy a digital product for marketing, installation, repair and maintenance of electronic funds transfer at point of sale devices.

No research has yet sought to identify the challenges of using PAR in innovation project management (IPM). Identifying the challenges associated with applying PAR in the IPM and providing an enhanced methodology to mitigate the challenges could fill a gap in IPM studies.

This research paper aims to develop and validate an enhanced business process improvement methodology (EBPIM) by integrating the DMAIC (define, measure, analyze, improve and control) and the comprehensive business process management (CBPM) methodologies.

A systematic literature review and analysis were conducted to prove the novelty of the research approach and identify the similarities, differences, strengths and weaknesses of the DMAIC and the CBPM methodologies. The EBPIM was proposed based on the analysis results. Then, a focus group approach was used to evaluate and validate the methodology.

The EBPIM consists of nine activities: preparation, selection, description, quantification, modeling, enactment, improvement opportunities selection, analysis and improvement and monitoring. The proposed methodology adopted the systematic and structured process of the DMAIC methodology by having one tollgate between every two activities to check the progress and authorize the team to go to the next activity. At the same time, it has the ability of the CBPM methodology to enhance the interaction between human activities and business process management systems (BPMS).

The EBPIM was evaluated and validated by a focus group of academic professors. However, the main limitation of the proposed methodology is that it is still theoretical and needs to be empirically tested. Therefore, future work will focus on testing the EBPIM in different industries and organization sizes.

From the theoretical perspective, the proposed methodology adds value to the knowledge in the scope of business processes improvement methodologies (BPIMs) by integrating the DMAIC and the CBPM methodologies. It takes advantage of and combines the strengths of the DMAIC and CBPM methodologies. From the practical perspective, the proposed methodology presents a valuable tool that can facilitate the organization’s mission to improve the areas that need improvement using a systematic improvement methodology that will effectively enhance organizational performance (OP).

The BPIMs literature analysis proved that most of the reviewed methodologies could not support all phases of the business process improvement (BPI) activities. It was concluded that integrating the DMAIC and the CBPM methodologies is a novel approach. The proposed methodology will enhance the efficiency of both methodologies, fill the gaps that may exist in both of them and lead to better results in terms of BPI.

This study aims to explore the implementation of operational excellence (OpEx) within the Moroccan automotive industry, focusing on its perception, adoption and integration into organizational structures.

This research uses a qualitative, exploratory design, using semi-structured interviews with eight key experts from various ecosystems within the Moroccan automotive industry. A purposive expert sampling method was used to select participants with significant experience in OpEx, ensuring a deep, context-specific understanding of its implementation.

This study reveals that Moroccan automotive firms adopt OpEx practices in a phased, structured manner, beginning with foundational methodologies such as Lean manufacturing, 5S and Kaizen, before progressing to advanced tools like Six Sigma. The integration of these practices is typically supported by dedicated teams within engineering and production departments, with some firms establishing specialized OpEx departments reporting directly to plant directors. While notable progress has been made in the adoption of OpEx, significant challenges remain, particularly regarding the technical expertise required for advanced methodologies like Six Sigma. Nevertheless, strong support from international parent companies and Morocco’s highly integrated automotive ecosystem has been identified as key enablers in accelerating the adoption of OpEx best practices.

The generalizability of this study is constrained by its focus on a specific industry and region. While the qualitative findings provide valuable insights into the Moroccan automotive sector, further research is needed to broaden the scope across different industries and geographical contexts. Future studies could explore the application of OpEx practices in other developing economies or investigate the role of Industry 4.0 technologies in enhancing OpEx outcomes.

This study contributes to the limited body of research on OpEx implementation in developing economies, offering empirical insights from the Moroccan automotive industry. The findings provide practical insights for industry practitioners and theoretical contributions toward understanding how OpEx practices can be adapted and scaled within the unique context of emerging economies.

This study aims to identify the superior service strategies for elderly people in the context of sustainable production and consumption, thereby providing the principles for optimizing the service system of elderly fall-protection clothing.

This study adopted a new service design methodology that integrates a Kansei Engineering methodology and a customer life cycle. The Kansei Engineering methodology can use psychological methods to grasp customer feelings (or needs) and then transfer the collected data to the design domain by using multivariate statistical analyses. The customer life cycle can simulate all the service activities required by a new service system systematically and logically. In terms of the hypothetical scenarios provided by the customer life cycle, the Kansei Engineering methodology can collect service design elements more effectively and logically, thereby making the Kansei Engineering methodology more adaptable to the requirements of service design and sustainable design.

The research findings are the service strategies required for a new service system of elderly fall-protection clothing, as well as a new service design methodology that integrates a Kansei Engineering methodology and a customer life cycle.

Designing a service system involves more than just figuring out what service strategies consumers desire; it includes examining how the business integrates resources to help those strategies be implemented. This study’s limitation is that it only looks at service strategy development; more research will probably conclude the study on how businesses integrate resources to support service strategy implementation.

Elderly fall-protection clothing companies can refer to the service strategies and new knowledge outlined in this study to optimize their service systems.

The research results of this study fulfilled the research gap in the service design of elderly fall-protection clothing. Furthermore, this study developed a new design framework for Kansei Engineering methodology, enriching a new Kansei Engineering methodology for service design.

The purpose of this paper is to present issues and challenges of scheduled maintenance task development within the maintenance review board (MRB) process, and to find potential areas of improvement in the application of the MSG‐3 methodology for aircraft systems.

The issues and challenges as well as potential areas of improvement have been identified through a constructive review that consists of two parts. The first part is a benchmarking between the Maintenance Steering Group (MSG‐3) methodology and other established and documented versions of reliability‐centred maintenance (RCM). This benchmarking focuses on the MSG‐3 methodology and compares it with some RCM standards to identify differences and thereby find ways to facilitate the application of MSG‐3. The second part includes a discussion about methodologies and tools that can support different steps of the MSG‐3 methodology within the framework of the MRB process.

The MSG‐3 methodology is closely related to the RCM methodology, in which the anticipated consequences of failure are considered for risk evaluation. However, MSG‐3 considers neither environmental effects of failures nor operational consequences of hidden failures. Furthermore, in MSG‐3, the operational check (failure‐finding inspection) is given priority before all other tasks, whereas in RCM it is considered as a default action, where there is no other applicable and effective option. While RCM allows cost‐effectiveness analysis for all failures that have no safety consequences, MSG‐3 just allows it for failures with economic consequences. A maintenance program that is established through the MRB process fulfils the requirements of continuous airworthiness, but there is no foundation to claim that it is the optimal or the most effective program from an operator's point‐of‐view. The major challenge when striving to achieve a more effective maintenance program within the MRB process is to acquire supporting methodologies and tools for adequate risk analysis, for optimal interval assignments, and for selection of the most effective maintenance task.

The paper presents a critical review of existing aircraft scheduled maintenance program development methodologies, and demonstrates the differences between MSG‐3 and other RCM methodologies.