Bengie Omar Vazquez Reyes, Tatiane Teixeira, João Carlos Colmenero and Claudia Tania Picinin
Effective educational methods are critical for successfully training future supply chain talent. The paper proposes a fuzzy multi-criteria decision-making model to evaluate and…
Abstract
Purpose
Effective educational methods are critical for successfully training future supply chain talent. The paper proposes a fuzzy multi-criteria decision-making model to evaluate and select the best educational method for tomorrow's supply chain leaders integrating skill development priorities in an uncertain environment.
Design/methodology/approach
The Grounded theory scheme is used to identify SC leaders' skillsets criteria and educational method alternatives. Fuzzy step-wise weight assessment ratio analysis sets the priority and determines the weight of 17 criteria. Eight decision-makers evaluate 13 alternatives using fuzzy linguistic terms. Fuzzy technique for order preference by similarity to ideal solution ranks and shows the most effective educational method. Sensitivity analysis presents the applicability of this study.
Findings
Its implementation in a university-industry collaboration case in Brazil, Mentored learning from industry experts is the best educational method. The skill development priorities are data analytics ability, end-to-end supply chain vision and problem-solving. Technical skills are the most important criteria that influence the selection of the optimal option and educational methods related to learning from others rank in the top teaching pool, including multidisciplinary cross-cultural training.
Originality/value
This paper is among the first to evaluate educational methods with skill development priorities integration for supply chain students using fuzzy SWARA–fuzzy TOPSIS. It provides actionable insights: a decision-making procedure for educational method selection, a broad skills profile for supply chain professional success and educational methods that professors can bring to in classroom/virtual environment.
Details
Keywords
Navin K. Dev, Ravi Shankar, Zach G. Zacharia and Sanjeev Swami
The purpose of this paper is to examine (1) how the recovery speed using promotional investment and (2) distributed production using additive manufacturing (AM) improve the…
Abstract
Purpose
The purpose of this paper is to examine (1) how the recovery speed using promotional investment and (2) distributed production using additive manufacturing (AM) improve the resilience of the supply chain to manage any disruptions in the diffusion of green products.
Design/methodology/approach
The environmental performance, service level performance and economic performance are the measures of interest. These measures are studied through the integration of inventory and production planning (I&PP) of the reverse logistics system and consumer behavior using Bass (1969) model of diffusion of innovation under the paradigm of Industry 4.0 architecture. The Taguchi experimental design framework was used for the simulation analysis.
Findings
The adoption patterns based on the Bass model in conjunction with recovery speed and production on AM during the disruption period suggest that there exist tradeoff decisions between various combinations of information-sharing and I&PP policies.
Practical implications
The extensive sensitivity analyses provide real-time support for managerial decisions. Besides the potentials of Industry 4.0 capabilities, the present research suggests paying close attention to the recovery speed in conjunction with the inventory management system.
Social implications
The integration of consumers' behavior (Bass model) to digital technologies is an additional contribution of the present research toward sustainability issues from the social perspective.
Originality/value
Previous research studies have discussed resilience to manage the ripple effect. However, none of them have addressed the changing scope of resilience to manage the ripple effect caused by the disruption in the diffusion of green products in a reverse logistics setup.
Details
Keywords
Rohit Raj, Arpit Singh, Vimal Kumar and Pratima Verma
Recent technological advancements, often linked to Industry 4.0, require organizations to be more agile and innovative. Blockchain technology (BT) holds immense potential in…
Abstract
Purpose
Recent technological advancements, often linked to Industry 4.0, require organizations to be more agile and innovative. Blockchain technology (BT) holds immense potential in driving organizations to achieve efficiency and transparency in supply chains. However, there exist some insurmountable challenges associated with the adoption of BT in organizational supply chains (SC). This paper attempts to categorically identify and systematize the most influential challenges in the implementation of BT in SC.
Design/methodology/approach
This study resorts to an extensive literature review and consultations with experts in the field of supply chain management (SCM), information technology and academia to identify, categorize and prioritize the major challenges using VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) and Combined Compromise Solution method (CoCoSo).
Findings
The top three classes of challenges revealed in this study are privacy challenges (PC), infrastructure challenges (IC) and transparency challenges (TC). Maintaining a balance between data openness and secrecy and rectification of incorrect/erroneous input are the top two challenges in the PC category, integration of BT with sustainable practices and ensuring legitimacy are the top two challenges in the IC category, and proper and correct information sharing in organizations was the top most challenge in the TC category.
Originality/value
Future scholars and industry professionals will be guided by the importance of the challenges identified in this study to develop an economical and logical approach for integrating BT to increase the efficiency and outcome of supply chains across several industrial sectors.
Details
Keywords
This study aims to explore and present discussions regarding the interconnectedness of procurement fraud, supply chain education, professional maturity and ethics, and their…
Abstract
Purpose
This study aims to explore and present discussions regarding the interconnectedness of procurement fraud, supply chain education, professional maturity and ethics, and their relevance to adopting a transcendence concept as well as proposing research directions thereof.
Design/methodology/approach
This study adopts a conceptual, intending to synthesize insights and propose a new conceptual framework that incorporates the transcendence framework and the process matrix. This generic framework provides a holistic view of the procurement and supply chain landscape at multiple levels – individual, team, organizational and industry.
Findings
This paper delves into the complex landscape of corruption within procurement, involving a diverse array of participants, including procurement professionals. The effectiveness of current corruption theories may be limited in this context. Despite the introduction of ethical training and anti-corruption initiatives, corruption remains widespread. The delivery of content and the design of the curriculum in supply chain education necessitate a reorientation to include not only moral education but also practical or hands-on delivery methods. In Kenya, sectors such as health and education exhibit a lack of recognition and professional maturity. When all the research constructs are examined separately, they do not provide a holistic understanding, thus underscoring the need for a comprehensive approach across the supply chain spectrum. This topic is ripe for further academic investigation with empirical evidence.
Research limitations/implications
This paper provides key insights for researchers and practitioners in the field of procurement and supply chain education, particularly in Kenya. However, it acknowledges the lack of empirical studies and the limitations of current research, including procurement fraud, the context-specific nature of the findings and the dynamic nature of corruption and procurement practices concerning the constructs. This paper calls for further research to address these gaps, validate its propositions and contribute to a more comprehensive understanding of public procurement and corruption in Kenya. It also emphasizes the need for continuous research due to the evolving nature of corruption and procurement practices.
Practical implications
This study has practical relevance for researchers, professionals and the procurement and supply chain ecosystem. It offers insights that can inform future research, professional advocacy and policy development regarding the shape of supply chain academia in Kenya. In addition, it contributes to the advancement of procurement and supply chain professionalism in the country.
Social implications
This study underscores the necessity for breaking the cycle of procurement fraud, enhancing procurement and supply chain education in Kenya, and fostering active engagement of professional associations in promoting maturity and specialization within the field.
Originality/value
This study holds distinctive value by uncovering previously unexplored dynamics among supply chain constructs within the context of a lower-middle-income economy, i.e. Kenya. Deconstructing and synergizing these concepts calls for a more robust theoretical and empirical comprehension of these constructs within Kenya's unique background.
Details
Keywords
Vimal Kumar, Pratima Verma, Ajay Jha, Kuei-Kuei Lai and Manh-Hoang Do
This research presents a study on the supply chain process of an Indian apparel industry considering various parameters involved. The study aims to identify the main parameters to…
Abstract
Purpose
This research presents a study on the supply chain process of an Indian apparel industry considering various parameters involved. The study aims to identify the main parameters to improve the supply chain process and develop a comprehensive structural relationship to rank them to streamline the apparel supply chain process and business environment.
Design/methodology/approach
The team of five experts from this apparel industry was made to give scores to multiple parameters. The TOPSIS (Technique for Order of Preference by Similarity to Ideal Solution) technique is used to develop the model for eleven key parameters and then rank them.
Findings
Based on the data analysis the planning, customer and warehouse storage have emerged as top three key parameters while the non-replenishment approach, push and pull strategy and manufacturing of the product are identified as the bottom three parameters from a hierarchy level. These parameters have been ranked based on their contributing attributes in this apparel supply chain process.
Research limitations/implications
The study provides an overall ranking of parameters and the implications are in the direction of helping the industry to improve its supply chain performances rather than focus only on productivity. Further, the key parameters are identified as critical inputs and show that the firms are being more proactive and well prepared comprised of the industry.
Originality/value
The study indicates that the key parameters are identified by this apparel brand to improve its supply chain process. The key supply chain process involves planning, manufacturing, distribution, end customer and returns logistics of the goods, etc. So, this research also provides the focused parameters on the supply chain performance received by end customer from the supplier and rank them for effectiveness and improve their overall organizational performance. It also provides a critical observation of their supply chain process improvement which includes different brand uses, strategies and approaches.
Details
Keywords
Vimal Kumar, Pratima Verma, Tsz-Chun So, Arpit Singh and Ali Al Owad
This study aims to identify key supply chain challenges and opportunities of the case of Hong Kong toy manufacturing company during the COVID-19 outbreak and develop a…
Abstract
Purpose
This study aims to identify key supply chain challenges and opportunities of the case of Hong Kong toy manufacturing company during the COVID-19 outbreak and develop a comprehensive structural relationship to rank them.
Design/methodology/approach
In this study, a toy model company in Hong Kong is considered to discuss about what challenges and opportunities have the biggest impacts on non-necessary goods companies and how to deal with different impacts on entire supply chain flow disruption during COVID-19. A semi-structured interview with five decision-makers from the company was made to give key challenges and opportunities scores. The Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) technique is used to establish the model and rank them afterward to overcome the challenges.
Findings
From the data analysis and results, “salary of employee” and “inconvenient transportation” have emerged as top and bottom key challenges respectively. The sequence of organized challenges in the list needs to mitigate one by one in this order to improve the supply chain performance. The “client's orders’ frequency, customer management” and “supplier/partner relationship management” are identified as the top and bottom respectively to develop the opportunities.
Research limitations/implications
These key challenges and opportunities are identified as contributing attributes and provide the way to measure to improve production, profits and sustainable growth of the toy manufacturing company during a pandemic. Moreover, it helps to improve the distribution level and good planning with appropriate decision making to manage the supply chain performance considering humanitarian aspects during a pandemic outbreak.
Originality/value
The novelty of this study is to identify the key supply chain challenges and opportunities measured by the TOPSIS method to rank them and consider the case of a Hong Kong toy manufacturing company as a case-based approach to measuring its performance during the COVID-19 outbreak.
Details
Keywords
Amit Sinha, William P. Millhiser and Yuanjie He
The field of supply chain management (SCM) evolves dramatically due to factors of globalization, innovation, sustainability, and technology. These changes raise challenges not…
Abstract
Purpose
The field of supply chain management (SCM) evolves dramatically due to factors of globalization, innovation, sustainability, and technology. These changes raise challenges not only to higher education institutions, but also to students, employing organizations, and third parties like SCM-related professional bodies. To understand the challenge, the purpose of this paper is to examine the gap between demand and supply of SCM-related knowledge areas, answer-related design questions, and make recommendations to close the gaps.
Design/methodology/approach
To compare the demand and supply of SCM-related knowledge areas, demand data is collected from a professional career website and supply data is gathered from operations management (OM) and SCM course syllabi from AACSB-accredited business schools in the USA. Cluster analysis identifies how supply and demand are matched on the data collected.
Findings
First, gaps exist between SCM talent requirements from industry and the knowledge/skill training by US business schools. This paper identifies matching, under-supplying, and over-supplying knowledge areas. Under-supply in emerging areas such as SCM information technology and certain logistics management topics are found. Some traditional OM topics are over-supplied due to out-of-date industry applications and should be revised to reflect the field’s transition from an OM to SCM view. Last, this paper makes recommendations to different stakeholders in this matching supply with demand process.
Originality/value
This study contributes to the literature in two ways. First, it provides an up-to-date understanding on demand and supply of SCM talent in USA. Second, it provides insights and recommendations not only to educators on curriculum design, but also to potential candidates interested in SCM careers, to companies’ job recruiters, and to professional organizations (such as APICS and Council of Supply Chain Management Professionals) to reduce the gaps between demand and supply.
Details
Keywords
Ajay Jha, R.R.K. Sharma, Vimal Kumar and Pratima Verma
A well-designed supply chain performance measurement system, should account for not only the capabilities and performance attributes of the focal firm but also its supply chain…
Abstract
Purpose
A well-designed supply chain performance measurement system, should account for not only the capabilities and performance attributes of the focal firm but also its supply chain partners. The purpose of this paper is to help design a system that strikes a balance between the strategic objectives of the focal firm and its supply partners vis-à-vis the requirements of supply chain performance (cost, quality, speed and customer taste).
Design/methodology/approach
A theoretical framework on the strategic supply chain performance measurement system is developed based on existing literature and subsequently tested using a survey on 136 successful manufacturing organizations in India. The organizations were clustered into three strategy types and compared using analysis of variance on ranks to look for differences in preference for performance parameters.
Findings
The study examined the five dimensions of the supply chain practices, namely, strategic supply/distribution network, customer relationship, internal operations, information sharing and social and environmental responsiveness. The empirical results demonstrate the inclusion of business strategy orientation in designing today’s supply chain and hence its performance measurement system. Not supported hypotheses were addressed in the light of contextual factors.
Research limitations/implications
The study is confined to finding preferences of non-financial aspects of supply chain performance and tier-1 suppliers. The research helps better design and benchmark supply chain performance metrics, based on the strategic choice of the firm.
Originality/value
This paper highlights the shortcomings in the existing performance measurement and gaps in the existing literature in the supply chain context. Further, it gives a holistic view of strategic supply chain performance measurement design.
Details
Keywords
Rohit Raj, Vimal Kumar, Arpit Singh and Pratima Verma
This study aims to investigate the relationship between patient satisfaction (PS) and the parameters in healthcare and supply chain management (HLSCM).
Abstract
Purpose
This study aims to investigate the relationship between patient satisfaction (PS) and the parameters in healthcare and supply chain management (HLSCM).
Design/methodology/approach
The structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA) method have been employed to identify correlation and possible configuration of causal factors that influence PS, including lack of resilience (LS), lack of visibility (LV), cost management (CM) and integration and interoperability (II).
Findings
The results from SEM confirmed that PS is highly correlated with lack of visibility, CM and II as critical parameters. Moreover, fsQCA findings state that the configuration of high levels of both resilience and lack of visibility, as well as high levels of II, are crucial for PS.
Research limitations/implications
The researchers also identified the configuration of factors that lead to low PS. The study’s results could assist healthcare providers in improving their supply chain operations, resulting in more effective and efficient healthcare service delivery and ultimately improving PS.
Originality/value
The fsQCA method used in the study provides a more nuanced understanding of the complex interplay between these factors. The inclusion of supply chain management characteristics as parameters in the evaluation of PS is a novel aspect of this research. Previous studies largely focused on more traditional factors such as physical care, waiting times and hospital amenities. By considering supply chain management factors, this study provides insights into an under-explored area of PS research, which has important implications for healthcare providers looking to improve their operations and PS.
Details
Keywords
Wael Hassan El-Garaihy, Tamer Farag, Khalid Al Shehri, Piera Centobelli and Roberto Cerchione
Nowadays, a prominent research area is the development of competitive advantages in companies, due to their environmental commitment and orientation. Based on resource-based view…
Abstract
Purpose
Nowadays, a prominent research area is the development of competitive advantages in companies, due to their environmental commitment and orientation. Based on resource-based view (RBV) and institutional theory (InT), this paper aims to investigate the influence of internal and external orientation on businesses' sustainable performance while considering the effect of sustainable supply chain management (SSCM) practices.
Design/methodology/approach
Data from 351 manufacturing companies in the Kingdom of Saudi Arabia have been collected and analysed through structural equation modelling (SEM) using the partial least squares (PLS) method.
Findings
The results indicated that both internal and external environmental orientation have important effects on SSCM practices, which in turn have a considerable beneficial effect on environmental, social and economic performance.
Originality/value
Although SSCM is constantly gaining ground in the literature, most SSCM research and models examine its effects, antecedents or motivation, mainly adopting a qualitative approach. Research on the topic adopting a large-scale empirical approach is still limited. In this context, this study contributes to the SSCM management literature by exploring the role of environmental orientation in facilitating the adoption of SSCM practices and improving companies' performance.