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Lack of access to finance is a major constraint to the growth of small and medium-sized enterprises (SMEs) and entrepreneurship in developing countries. The recent proliferation of mobile phone services, access to the internet and emerging technologies has led to a surge in the use of FinTech in Africa and is transforming the financial sector. This paper aims to examine whether FinTech developments heterogeneously contribute to the growth of digital finance for SMEs and entrepreneurship in 47 African countries from 2013 to 2020.

The paper uses a novel method of moments quantile regression, which deals with heterogeneity and endogeneity in diverse conditions for asymmetric and nonlinear models.

The empirical results reveal that the rise of FinTech companies offering services in Africa heterogeneously increases digital finance for SMEs and entrepreneurship in their different stages of growth. FinTech developments have a strong and positive impact in countries with higher levels of digital finance than those with lower levels. FinTech developments and digital finance positively and significantly influence entrepreneurship in Africa, particularly in the nascent and transitional development stages of entrepreneurship. Institutional quality has a considerable positive moderating effect when used as a control rather than an interaction variable.

The results suggest the need to promote FinTech developments in Africa: to provide a wide range of alternative digital finance schemes to SMEs and to promote entrepreneurship, especially in countries where entrepreneurship is in the nascent and transitional development stages. The results also underscore the need to promote FinTech development through supportive regulations and institutional quality to reduce risks related to FinTech and digital financing schemes.

To the best of the authors’ knowledge, this paper is one of the first attempts to account for the often overlooked heterogeneity effects and show that the influence of FinTech developments is not homogenous across the varying development stages of digital finance and entrepreneurship.

Drawing upon compensatory ethics theory, this study explored the underlying mechanisms through which gossipers engaged in helping behavior as a form of compensation after initiating negative workplace gossip.

Through a two-wave field study of 394 Chinese employees, this study tests theoretical hypotheses using path analysis and bootstrapping methods.

The findings suggested that negative workplace gossip positively influenced the gossipers’ helping behavior through moral self-image and guilt. Moreover, moral reflectiveness not only positively moderated the impacts of negative workplace gossip on moral self-image and guilt but also positively moderated the mediating effects of moral self-image and guilt in the relationship between negative workplace gossip and helping behavior.

These results enrich the theoretical research on negative workplace gossip, offer new perspectives for studying this phenomenon and provide a theoretical basis and decision-making reference for management practices.

This paper aims to identify types of robot service failure stressors and explores its impact on emotional labor and recovery work engagement from the employees’ standpoint.

The research adopted a mixed-method approach in the hospitality industry in China, which included 25 hospitality workers participating in semi-structured interviews and 435 hospitality employees participating in a two-stage questionnaire survey.

Three types of robotic service failure stressors – illegitimate tasks, customer mistreatment and robotic instability – were identified. These stressors significantly influence emotional labor strategies in employee subsequently shaping their recovery work engagement through dual pathways. The sequential mediation effect of deep acting and service empathy serves to enhance recovery work engagement, whereas the sequential mediation effect of surface acting and workplace depersonalization diminishes this engagement. Human–robot collaborative climate moderates these effects in this context.

The findings from this study yield several implications for hospitality managers in managing employees and service robots to perform human–robot collaboration tasks.

Current research has primarily delved into how robot service failures impact customer experiences, leaving the effects on employees less explored. To the best of the authors’ knowledge, this paper is the first empirical study to explore the relationship between robot service failure and employee emotional responses and behaviors, enriching the literature on service robots in the hospitality industry and also proposing new directions and frameworks for future human–robot interaction research.

Currently, many studies have shown an increasing interest in owner-dynamic capabilities (ODCs). Existing studies mainly focus on the dynamic capability basis and capability development within the owner organization, whereas they rarely analyze the capability mobilization within the network of participants in megaprojects. Therefore, this study aims to explain the interaction and evolution of the mobilization strategies of ODCs and the cooperative strategies of other participants.

This study develops a tripartite evolutionary game model to analyze the evolutionarily stable strategy of the owner, the reciprocal participants and the general participants. Results are numerically simulated with a validation case. The asymptotic stability of multiple group strategies is discussed under the replicator dynamic system.

This study suggests that resource complementarity significantly reduces the difficulty of mobilization. Moreover, these strategies are only effective with sufficient ODCs. The results indicate that reciprocal participants are more sensitive to the change in resource complementarity.

This study provides strategic guidance for mobilizing ODCs in megaprojects to better embrace uncertainty and stress, contributing to the dynamic capability literature with an evolutionary game approach. And new insight for the study of reciprocity preference in megaprojects is also provided.

Using the resource-based view (RBV), our study aims to provide theoretical and empirical insights into blockchain capabilities’ (BCs) compounded and sequential effects on supply chain competitive advantages (CA).

We combined a systematic literature review and an expert interview. Interpretive Structural Modelling and a Matrix of Cross-Impact Multiplications Applied to Classification were used to determine the relationship between the capabilities. Simple Additive Weighting assessed each capability’s relative importance and impact.

We reveal a sequential development path for BCs. Foundational capabilities, such as cybersecurity, provide immediate performance benefits, establishing a unique, valuable and inimitable resource. As firms progress to advanced capabilities, the compounded value of these capabilities generates a stronger, dynamic resource for sustained CA. Moreover, the study underscores the strategic importance of timing in adopting and developing BCs, as early adoption can secure a competitive edge difficult for later entrants to replicate.

Our proposed framework guides managers in incorporating blockchain technology into supply chain management (SCM) processes once it demonstrates that firms can enhance their CA by prioritizing the technical basics BC, leveraging the informational capabilities in level two and enabling effective problem-solving through level three. Our framework also shows that a learning process occurs as BCs are used and their results are explored.

Our study extends the RBV by demonstrating BCs’ cumulative and interdependent nature in SCM. It emphasizes the synergistic interactions between these capabilities, which collectively enhance CA.

To assist firefighters in extinguishing fires more safely and efficiently, this paper aims to present an eversion-growing firefighting robot that overcomes the maneuverability constraints of existing firefighting robots, which hinder their ability to approach fire sources effectively.

The robot uses an everting tube as the body, with the cavity formed during eversion to deliver water to the tip. The loading capacity models are extended by considering the mechanical reinforcement provided by the contact between the everting tube and obstacles. Then the authors design a steering mechanism based on the Yoshimura-ori structure to ensure the robot’s steering capabilities. Furthermore, the authors present a new tip mount for the eversion-growing robot in fire conditions.

Experiments demonstrate the robot’s ability to navigate obstacles effectively using the Yoshimura-ori steering mechanism and perform firefighting tasks successfully.

The robot innovatively overcomes traditional firefighting limitations and integrates the eversion-growing structure with the Yoshimura-ori steering mechanism, demonstrating effective obstacle-traversing capabilities in performing tasks.

This paper aims to explore how psychological perceptions and family situations drive women into necessity- or opportunity-based female entrepreneurship (NBFE or OBFE) and the moderating role of gender equality.

This study adopts multilevel logistic regression analysis to examine relationships based on a sample of 6,843 women across eight developing countries drawn from the Global Entrepreneurship Monitor (GEM).

The findings suggest that capability and opportunity perceptions positively affect NBFE and OBFE. Family responsibility burden positively affects NBFE and has a U-shaped relationship with OBFE. Household income negatively affects NBFE but positively affects OBFE. Gender equality weakens the U-shaped relationship between family responsibility burden and OBFE but strengthens the positive relationship between capability perception and NBFE and between opportunity perception and NBFE.

The study highlights the need for targeted policies and support that consider the distinct antecedents and mechanisms of NBFE and OBFE, as well as the importance of promoting gender equality and entrepreneurial education to empower women in their entrepreneurial endeavors. A limitation of this study is the reliance on older data from the GEM, which may not fully capture the current dynamics of developing societies. While the study provides valuable insights, future research should incorporate more recent data to enhance the applicability of the results.

This study deepens the understanding of antecedents of NBFE and OBFE, breaking through the existing literature that neglects the heterogeneity of female entrepreneurship (FE).

This study examines the relationship between guanxi human resource management (HRM) practices and psychological withdrawal behavior and its mechanism, and examines the mediating role of psychological contract breach and the moderating role of employee resilience.

This study collected 287 three-stage questionnaires from 62 teams from public institutions, large state-owned enterprises and private enterprises in Sichuan Province, and used regression analysis, PROCESS and Amos structural equation model to test the research hypothesis.

Guanxi HRM practices positively influenced the employees’ psychological withdrawal behavior, and psychological contract breach played a mediating role in the relationship. Employee resilience not only moderated guanxi HRM practice and psychological contract breach but also moderated the mediating effect of psychological contract breach between guanxi HRM practice and psychological withdrawal behavior.

This study revealed the impact of guanxi HRM practices on employees’ psychological withdrawal behavior, which often serves as an early indicator of mental health issues. This finding has important implications for the research on relation-oriented HRM practices.

This paper aims to investigate the effect of laser energy density on the fretting wear properties of TC4 alloys prepared by selective laser melting to enhance their service life.

The friction test used a ball-to-plane contact structure and simulated the actual working conditions by applying a linear reciprocating motion. In the experiments, the authors prepared TC4 alloys using different laser energy densities and performed fretting wear tests with D = 100 µm on a friction machine, as well as comparative analyses with conventional cast TC4 materials. 3D optical microscope, scanning electron microscopy and energy spectrum x-ray spectrometer were used to analyze the surface morphology and elemental content of the samples.

The results indicate that the friction coefficient and wear volume of selective laser melting (SLM)-TC4 are lower than those of cast TC4, demonstrating superior wear resistance. As the laser energy density increases, the grain size of the SLM-TC4 samples gradually coarsens, leading to an initial improvement followed by a decline in friction coefficient and wear resistance. Among the samples, ET3 (42 J/mm³) exhibits the lowest friction coefficient and wear volume, with the friction coefficient ranging from 0.67 to 0.7 and the wear volume being only 9.92% of that of cast TC4.

The main contribution of this work is to provide a new reference for improving the wear resistance of TC4 prepared by selective laser melting. By studying the effect of different laser energy densities on the wear resistance of TC4, it provides a theoretical basis for the preparation of SLM-TC4 alloys for industrial applications.

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-11-2024-0414/

Choosing the proper selling format for online retail has long been a critical issue for many platforms to consider, whereas the emergence and popularity of live-streaming have had a massive impact on the platform's business. As a result, selecting the suitable operating strategy for the live channel has become another critical issue for platforms. In such a context, what will be the impact of live-streaming on selling formats?

In order to explore these issues, we identified two selling formats (wholesale reselling or agency selling) as well as two operating strategies (introduce or discard). Thereby, four channel-structures are constructed, namely the reselling-discard model (WN), the reselling-introduce model (WL), the agency-discard model (AN), and the agency-introduce model (AL). We comprehensively compare how different structures affect stakeholders' interests, consumer surplus, and social welfare through equilibrium analyses.

These results help clarify the impact of critical factors (e.g. self-effort attribute, cross-effort attribute, and commission ratio) on the choice of models. We find that regardless of the selling agreement between the manufacturer and the platform, the introduction of a live store is necessary; specifically, when the commission ratio is high, the platform's optimal decision is first to sign an agency agreement and then apply live selling (AL); conversely, when the commission ratio is low, the platform's optimal strategy is first to enable the live channel and then to select the reselling format (WL), together, this also reveals, from a theoretical perspective.

Our study includes the dual analysis of selling formats and channel operations, considering the inherent dual attributes of service efforts and the external competitive environment.