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This study aims to explore the impact mechanism of social support on individual health knowledge creation among users in online patient communities, guide and promote the creation of health knowledge and provide insights into managing online patient communities.

A theoretical model was constructed by integrating social impact and social support theories. Data were collected through questionnaires, and 750 valid responses were analysed using a structural equation model.

This study found the following. (1) Social support influences individual health knowledge creation through the mediating effects of creative self-efficacy and positive emotions. (2) The general rule of the strength of the influencing factors on individual health knowledge creation is that creative self-efficacy > positive emotions. (3) The general pattern of the mediating effect of attitude factors between social support and health knowledge creation is that creative self-efficacy > positive emotions. (4) The key path for social support to influence individual health knowledge creation is “social support → creative self-efficacy → health knowledge creation”. (5) The dimensions of social support in online patient communities can be divided into information, emotional, respect and network support. Individual health knowledge creation can be divided into health knowledge externalisation, combination, socialisation and internalisation.

This study expands the application scope of social influence theory and opens up the “black box” of the impact of social support on individual health knowledge creation behaviour. Simultaneously, the dimensions of social support, individual health knowledge creation and the mediating role between social support and health knowledge creation are discussed.

Supply chain risk management (SCRM) is a multi-stage process that handles the adverse impact of disruptions in the supply chain network (SCN), and various SCRM techniques have been widely developed in the literature. As artificial intelligence (AI) techniques advance, they are increasingly applied in SCRM to enhance risk management’s capabilities.

In the current, systematic literature review (SLR), which is based on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) method, we analysed the existing literature on AI-based SCRM methods without any time limit to categorise the papers’ focus in four stages of the SCRM (identification, assessment, mitigation and monitoring). Three research questions (RQs) consider different aspects of an SCRM method: interconnectivity, external events exposure and explainability.

For the PRISMA process, 715 journal and conference papers were first found from Scopus and Web of Science (WoS); then, by automatic filtering and screening of the found papers, 72 papers were shortlisted and read thoroughly, our review revealed research gaps, leading to five key recommendations for future studies: (1) Attention to considering the ripple effect of risks, (2) developing methods to explain the AI-based models, (3) capturing the external events impact on the SCN, (4) considering all stages of SCRM holistically and (5) designing user-friendly dashboards.

The current SLR found research gaps in AI-based SCRM and proposed directions for future studies.

This study aims to focus on optimization of process parameters for porosity and strength of polyamide porous bone scaffolds fabricated via selective laser sintering (SLS) process.

Taguchi’s design of experiment approach with L18 orthogonal array (OA) has been used to optimize the process parameters. Five process and four response parameters have been considered for this study. Initially, minimum size of the pores that can be depowdered was identified. Then, porous CAD models of test specimen to measure porosity and strength were designed in Solidworks® software and fabricated using EOSINT P395 m/c. Signal-to-noise ratio and analysis of variance were used to identify the optimal levels of parameters and statistical significance of the parameters.

Among five parameters, powder refresh rate, build chamber temperature and layer thickness were found to have significant influence on all the response parameters, whereas build orientation and build position were found insignificant for all the responses. The Taguchi’s confirmation test validated the results of the study with maximum deviation of 5.8% for compressive strength. Comparison of predicted and experimental values revealed a satisfactory predictability of all the developed linear regression models.

This study reveals optimal set of parameters for SLS of the polyamide porous bone scaffolds. The optimal set of parameters may be used by other researchers to get enhanced combination of strength and porosity while fabricating porous scaffolds.

This study proposes the novel construct of digital transformation anxiety and investigates its effect, which is mediated by absorptive capacity and dynamic capability, on digital innovation performance.

This study conducted a questionnaire survey among Taiwanese manufacturing and service companies to verify the research framework. A total of 130 valid responses were collected and analyzed using partial least squares structural equation modeling (PLS-SEM) and bootstrapping to test direct and mediation effects, respectively.

Digital transformation anxiety negatively affects absorptive capacity and dynamic capability, whereas absorptive capacity and dynamic capability positively affect digital innovation performance. Dynamic capability more strongly mediates the association between digital transformation anxiety and digital innovation performance than absorptive capacity. Additionally, digital transformation anxiety does not negatively affect digital innovation performance. Finally, manufacturing companies had significantly higher levels of digital transformation anxiety than service companies.

This study proposes the novel construct of digital transformation anxiety to address a gap in the literature. Digital transformation anxiety leads companies to adopt unnecessarily conservative practices, preventing them from flexibly responding to technological advances. This insight highlights the negative effect of such anxiety on absorptive capacity and dynamic capability, extending the application of path dependency theory to companies. The findings underscore the value of enhancing dynamic capability and reallocating resources to foster digital innovation. The study identified and explored the concept of digital transformation anxiety and extended the perspective of dynamic capability to include digital transformation and digital innovation.

The current findings indicate that digital transformation anxiety does not substantially affect digital innovation performance in Taiwanese companies. Consequently, Taiwanese companies should focus on developing their absorptive capacity and dynamic capability to enhance digital innovation.

The study proposes the novel construct of digital transformation anxiety and explores its effect on business units. It presents a pioneering framework derived from path dependence theory and the perspective of dynamic capability.

Debate persists regarding the transformation between team task conflict and relationship conflict. Based on conflict spiral and team effectiveness theory, this study aims to explore whether and when these conflicts transform over time.

To address endogeneity in existing research and to test theoretical model, the authors conduct a two-stage structural equation modeling meta-analysis using a cross-lagged panel model based on 32 longitudinal studies (N = 2361).

The meta-analytic results are as follows: (a) Early team task conflict leads to an increased subsequent relationship conflict while controlling for another form of conflict at each time point (Time 1 and Time 2). This relationship is positively moderated by team size and negatively moderated by interdependence, but not moderated by time lag. Specifically, task conflict generates higher levels of relationship conflict in larger teams or teams with lower interdependence. (b) While controlling for another form of conflict at each time point, early relationship conflict within teams does not significantly relate to task conflict over time. Team size, interdependence and time lag do not significantly moderate this relationship.

These findings help scholars better understand team conflict transformation processes and present managerial implications for practitioners. The limited sample sizes precluded the exploration of more moderators and the interactions among them.

The uniqueness of this paper is related to its effort in clarifying the temporal precedence of two forms of conflict, reconciling previous inconsistencies in conflict transformation by exploring moderators and addressing endogeneity in existing research.

Wellness tourism is growing in importance as increasing numbers of travelers place a priority on their health and well-being by traveling. This study examined the relationships between wellness tourism destination attributes, perceived quality, perceived mental health, eudaimonic well-being, overall satisfaction and behavioral loyalty to corroborate a model explaining wellness tourism destination loyalty in Thailand.

The conceptual model of this study was examined using a survey research design. The survey questionnaire was distributed to Chinese tourists who had previously traveled to Thailand and engaged in wellness tourism activities during their trip.

The findings revealed that healthful food choices, core facilities and staff service significantly influenced perceived quality. This perceived quality was a crucial factor in determining perceived mental health, which in turn impacted eudaimonic well-being. Overall satisfaction was directly influenced by perceived quality, perceived mental health and eudaimonic well-being. Additionally, perceived quality had a direct effect on behavioral loyalty.

With the growing global interest in wellness and travel, this study offers valuable insights for tourism marketers in Thailand to enhance their wellness tourism strategies. Tourism organizations should emphasize the quality of food, facilities and staff service to attract wellness-oriented travelers.

This study highlights the interconnectedness of perceived quality, good mental health and eudaimonic well-being. High-quality experiences contribute to improved mental health and in turn enhance eudaimonic well-being.

This study is aimed at scrutinizing the moderating influence of disruption orientation (DO) on the nexus between government support (GS) and the multidimensional performance of small and medium-sized enterprises (SMEs) through the COVID-19 turbulence.

A cross-sectional survey design was engaged for data collection using structured hand-delivered questionnaires. Partial least square structural equation modeling was used to test the hypothesized relationships based on a sample response of 170 SMEs from Kano, Nigeria.

GS has no direct impact on both financial performance (FP) and non-financial performance (NFP) of SMEs in Nigeria during the COVID-19 crisis. However, DO demonstrates a constructive direct significant influence on the SMEs’ FP and NFP. Additionally, DO positively moderates the relationship between GS and the FP and NFP.

The findings implied that GS could not solitarily make an impact on SMEs’ FP and NFP during crises. Nevertheless, DO is imperative in revitalizing the impact of GS on both performance dimensions of SMEs during disruptions. Consequently, policymakers should consider DO as a precondition for SMEs access to GS, if SMEs performance is the target for improvement.

The research model is the first to integrate and empirically validate the moderating effect of DO on the GS and SME performance relationships during crises. The study particularly highlights the role of DO in SMEs during crises and the limited role of GS. This study, therefore, contributes theoretically to the disruption management and GS literature for SMEs.

Based on social exchange theory and self-determination theory, this study explores the influence mechanism of empowering leadership on employees’ creative deviance and innovation performance.

The data were collected from 312 employees on Internet and other high-tech corporation in China. Hierarchical linear regression models and bootstrapping analysis outlined by Hayes were used to test the hypotheses.

Empowering leadership is positively correlated with employees’ innovation performance (EIP), and employees’ creative deviance plays an intermediary role in the above relationship. Power distance positively moderates the relationship between empowering leadership and employees’ creative deviance. Time pressure moderates the moderating effect of power distance on empowering leadership and employees’ creative deviance.

This study advances the empowering leadership and employees’ innovation performance by establishing creative deviance as the mediator. This study is also helpful to clarify the role of time press and power distance as boundary condition in the relationship between empowering leadership and employees’ creative deviance, which have certain reference significance for organization practices.

The purpose of this study is to understand the situation of hotels and tourism industry in Malaysia during and in post Covid-19 and to mitigate indirect damage caused by COVID-19 to the hotel business and tourism industry by examining the factors that have an influence on hotel’s customer satisfaction rating and revisit intention through an integration of service quality (SERVQUAL) framework and expectation-confirmation theory (ECT).

The SERVQUAL and ECT were considered the underpinning theoretical models but are integrated and extended by including a few additional variables. Data were collected from 458 respondents of travelers and hotel customers in Malaysia and analysed by applying partial least squares structural equation model technique.

The empirical results established that significant positive relationships exist between the three newly emerged independent variables (IVs), namely, hygienic practice, greenness of service and digitalization and hotel customer satisfaction towards hotel revisit intention, and only two variables from SERVQUAL, namely, reliability and assurance, have a significant relationship with hotel customer satisfaction towards hotel revisit intention. The results reveal that customer satisfaction has significant direct effect between above-mentioned IVs and customers revisit intention.

The use of purposeful sampling method in only one country might limit the generalizability of the results. Future research should be planned to duplicate the current study using a sizable sample of participants from multiple countries and include other related factors related to the pandemic phenomena such as safety, hotel location and health value offered.

Theoretical findings imply that service quality is a dynamic theory that should be examined continuously to achieve sustainable and resilient performance in today’s competitive business environment, as some modifications inevitably occur over time and new factors could be emerged. Regarding practical implications, study findings proved the great significance of assurance, reliability, digitalization, greenness and hygienic practices on customer satisfaction towards intention to revisit to hotel. Therefore, it is critical for hotel management to retain hotel business industry in a way that fits and matches customer’s health protection, meets customer’s newly prompted expectations and needs and ensures resilience during unsettled times.

This study is unique as the newly emerged variables are included in the research framework, and thus it helps to close the literature gap by introducing an integrated SERVQUAL and ECT theoretical model, which rarely performs in this context and can be replicated or extended with validated scales. This study contributes to enhancing hotel and tourism sustainable service quality performance to achieve myriad economic and health values.