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Book part
Publication date: 24 March 2025

Vinay Kandpal, Peterson K. Ozili, P. Mary Jeyanthi, Deepak Ranjan and Deep Chandra

The metaverse marks the beginning in a new era of digital interaction and innovation, having a significant impact on a variety of established sectors, including banking. This…

Abstract

The metaverse marks the beginning in a new era of digital interaction and innovation, having a significant impact on a variety of established sectors, including banking. This chapter exposes readers to the principles of data wrangling, laying the groundwork for comprehending its significance. It also looks at the specific issues presented by Metaverse Banking data, which includes a wide range of data kinds. To ensure consistency and practical relevance, these data must be processed in real time, whether for individuals or organizations. This chapter then transitions to unleash the power of data (which forms the lifeblood of Metaverse Banking), followed by a detailed explanation of advanced data-wrangling techniques and integration with Artificial Intelligence and machine learning. It showcases case studies illustrating how effective data wrangling has helped drive Metaverse Banking platforms by utilising real-world use cases that show the best practices of metaverse entities for a more customer-centric experience. This chapter also explores future trends, expecting the evolution of technologies for data wrangling and their possible repercussions. It further delves into regulatory considerations the nascent industry faces. This chapter underscores the need for a planned strategy in data management and provides suggestions along with best practices to guide stakeholders towards placing metaverse banks based on data. As the metaverse continues to expand and change, wrangling data will remain how banks can win on this digital frontier by keeping themselves nimble, safe and consumer-friendly in an ever more virtual world.

Details

Digital Finance and Metaverse in Banking
Type: Book
ISBN: 978-1-83662-088-4

Keywords

Book part
Publication date: 24 March 2025

Vinay Kandpal, Peterson K. Ozili, P. Mary Jeyanthi, Deepak Ranjan and Deep Chandra

This chapter focuses on unearthing the metaverse technology impacts on banking services, both the underlying opportunities it brings and the challenges it imposes, along with its…

Abstract

This chapter focuses on unearthing the metaverse technology impacts on banking services, both the underlying opportunities it brings and the challenges it imposes, along with its long-term effects on the industry. The tremendous strides made in the field of technology have impacted every industry, and banking is no different. Metaverse technology further catapults banking services into an unknown realm of possibilities and challenges since the advent of modern technology. Metaverse technology is an upcoming virtual interconnected universe where users can connect with each other and digital entities at the same time in real time. Banking will open up a lot of avenues to redefine customer experience, build new financial products and make the customers sticky. Deploying metaverse technology in a banking system comes with a whole host of challenges, including technical complexity, security, privacy and compliance. More insights on the dos and don'ts of this as well as what to measure in terms of success would be found by looking at cases from those banks that have successfully rolled out metaverse technology. So, for banks to come out of their shells and sustain themselves in a competitive world of financial services, understanding metaverse technology in banking is essential. This chapter attempts to uncover the subtlety of metaverse technology on banking services, their promise and perils and the consequences that may stick with this industry forever.

Book part
Publication date: 24 March 2025

Vinay Kandpal, Peterson K. Ozili, P. Mary Jeyanthi, Deepak Ranjan and Deep Chandra

The rise of the metaverse and technology's disruptive visualisation spell a changing landscape for digital banking. As consumers increasingly conduct financial transactions in…

Abstract

The rise of the metaverse and technology's disruptive visualisation spell a changing landscape for digital banking. As consumers increasingly conduct financial transactions in virtual worlds and immersive digital environments, it is imperative that advanced analysis tools are developed to measure and improve the virtual banking experience with this emerging metaverse. This chapter enriches the new notion of Metalytics and how it can be successfully employed as an approach to quantify and measure customer satisfaction and quality in digital banking services with today's changing scenarios. Now, it is a complex digital world of social engagement, entertainment and commerce. Traditional banking services, in that sense, have even started seeping into the metaverse and offering users a taste of virtual financial institutions (the meta bank), digital currencies as well as other financial products. The use of advanced analytics, tools and metrics designed for the unique features of a multiverse. This chapter goes on to discuss, through some of its key components and methodologies, how this could usher an epochal change in interstellar nodes for evaluating digital banking services. Financial institutions that embrace the peculiarities of the metaverse and leverage data-driven insights can offer comprehensive digital banking solutions. This is necessary for the digital frontier, and Metalytics propulsion fits this part perfectly, managing to keep their services up to date, safe, secure and, most importantly, customer-centred while navigating through the metaverse landscape.

Details

Digital Finance and Metaverse in Banking
Type: Book
ISBN: 978-1-83662-088-4

Keywords

Article
Publication date: 11 February 2025

Md Asadul Islam and Baogui Xin

This study aims to explore emerging trends in mental health and work performance research, identifying key themes and future research directions.

Abstract

Purpose

This study aims to explore emerging trends in mental health and work performance research, identifying key themes and future research directions.

Design/methodology/approach

This study analyzed 743 relevant documents downloaded from Scopus database published between 2014 and 2024 using VOSviewer software for co-citation and co-occurrence analyses.

Findings

Findings reveal significant growth in research focusing mental health and work performance research. The western countries, such as USA, United Kingdom and Australia, emerge as leading contributors to the field, with medicine and psychology dominating the subject areas. The analysis highlights a complex interplay between employee mental health and work performance, underscoring the need for more interdisciplinary research. The results emphasize the necessity for customized interventions, long-term impact studies, cross-cultural research, technological innovations and policy advocacy to effectively address mental health issues in the workplace.

Originality/value

To the best of the authors’ knowledge, this study contributes to a deeper understanding of current research trends on mental health and work performance for the first time in the literature and provides a foundation for future investigations. This comprehensive analysis offers valuable insights for researchers, practitioners and policymakers seeking to enhance employee well-being and optimize work performance in contemporary organizational settings.

Details

Mental Health and Social Inclusion, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-8308

Keywords

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