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Article
Publication date: 13 June 2024

Nabiira Nantongo, Matthew Kalubanga, Joseph Ntayi, Bonny Bagenda and Beatrice Nyakeishiki

This study aims to examine the relationship between institutional logics and specifications quality, and how this relationship is mediated by the legitimacy of the procurement…

Abstract

Purpose

This study aims to examine the relationship between institutional logics and specifications quality, and how this relationship is mediated by the legitimacy of the procurement process and stewardship behaviour.

Design/methodology/approach

This study draws on insights from institutional logics theory, and legitimacy and stewardship behaviour literature. We conducted an extended literature review to gain a comprehensive understanding of “institutional logics” and their manifestations in organizational contexts, utilizing the 2000–2024 data collected from the EBSCO, Scopus and Web of Science databases, complemented with Google Scholar. We gather that institutional logics manifest in several forms, and that while some organizations may thrive on a single logic, in certain contexts institutional logics can manifest in combinations – “multiple logics or hybrids”. Based on this understanding, we developed testable research hypotheses, predicting the influences of institutional logics – professional logic, efficient service logic and delivery (market) logic, on legitimacy, stewardship behaviour and specifications quality. We then carried out an empirical study, adopting a quantitative cross-sectional survey design with a self-administered questionnaire to test the hypothesized relationships. The empirical data were obtained from 162 procuring and disposing entities in Uganda and analyzed using the partial least squares structural equation modelling technique.

Findings

The study findings reveal that institutional logics exert a strong positive effect on the legitimacy of the procurement process and on stewardship behaviour, which, in turn, both positively influence specifications quality.

Research limitations/implications

The study findings have implications for theory and practice. The study findings provide useful insights that support the conceptual and theoretical development of institutional logics theory and applications in procurement literature. In addition, the study findings enhance procurement managers’ understanding of the mechanisms through which institutional logics can foster specifications quality. However, considering the fact that the study was conducted in a single country context, and focused on the public sector only, the findings of the study might not be generalizable globally.

Originality/value

This study contributes to established knowledge about quality management and procurement by examining the legitimacy of the procurement process and stewardship behaviour of those involved in procurement processes as mechanisms through which procuring entities are able to use institutional logics to enhance specifications quality. In addition, the study highlights areas for future research that may be explored to increase understanding of the value of institutional logics in ensuring specifications quality, and the link between specifications quality and the general performance of procuring entities.

Details

International Journal of Quality & Reliability Management, vol. 42 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 15 October 2024

Tzu-Ying Lo, Ivan Sun, Yuning Wu, Kuang-Ming Chang and Jyun-Wei Hong

This study explores the determinants of public willingness to comply with COVID-19 regulations to address the research gap at the intersection of public health and law enforcement…

Abstract

Purpose

This study explores the determinants of public willingness to comply with COVID-19 regulations to address the research gap at the intersection of public health and law enforcement within the unique sociocultural context of Taiwan.

Design/methodology/approach

Utilizing survey data from New Taipei City in 2021, the analysis involved multiple linear regression models to assess the influences of psychological conditions (i.e. distress and self-efficacy), community compliance and perceptions of government (i.e. general trust in government and specific perceptions of police procedural justice) on compliance tendencies while controlling for individual demographics.

Findings

The results indicated that self-efficacy, perceived community compliance, trust in government, and police procedural justice are positively associated with public compliance with COVID-19 regulations. Among these variables, trust in government and police procedural justice were identified as the most prominent factors, followed by self-efficacy and perceived community compliance. As demographic factors such as age, gender and education did not significantly affect willingness to comply, psychological, social and governmental influences are more powerful determinants of compliance than static demographic characteristics.

Originality/value

This study provides empirical evidence from Taiwan on the factors shaping public compliance during an unprecedented global pandemic. It highlights the importance of fostering governmental trust and enhancing police procedural justice during periods of stability to secure compliance with public health directives in times of crisis.

Details

Policing: An International Journal, vol. 48 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 9 April 2024

Sangok Yoo and Ji Yun Kang

This study aims to explore the effects of expertise diversity on project efficiency and creativity in health-care project teams.

Abstract

Purpose

This study aims to explore the effects of expertise diversity on project efficiency and creativity in health-care project teams.

Design/methodology/approach

This study analyzes hierarchical linear models using multi-source data from 50 project teams in a large health-care organization in the USA. This data set includes self-reported survey responses from 274 team members and human resource information for all 515 members across the 50 teams. Expertise diversity is operationalized by professional diversity and positional diversity reflecting two dimensions, domain and level, of the concept of expertise.

Findings

This study reveals that professional diversity is negatively related to project efficiency and project creativity, whereas positional diversity is positively related to project efficiency.

Originality/value

Successfully managing a project team of experts within a limited time frame is a challenge for organizations. This study advances the understanding of the double-edged sword effect of expertise diversity on project teams, focusing on professional and positional diversity. It provides important insights for human resource development in terms of the composition of project teams regarding members’ expertise.

Details

European Journal of Training and Development, vol. 49 no. 1/2
Type: Research Article
ISSN: 2046-9012

Keywords

Article
Publication date: 27 January 2025

Alana Saulnier and Daniela Zuzunaga Zegarra

Police were key to enforcing and managing COVID-19 emergency orders, but many police services were not prepared for such an emergency. In Ontario, Canada, each service was…

Abstract

Purpose

Police were key to enforcing and managing COVID-19 emergency orders, but many police services were not prepared for such an emergency. In Ontario, Canada, each service was responsible for crafting its own procedures for responding to the pandemic. This study synthesizes changes documented by Ontario-based services.

Design/methodology/approach

We conducted a qualitative thematic analysis of COVID-19-related documents (e.g. emails, guides and recommendations, orders, directives, policies and procedures, questionnaires and checklists and strategic plans) produced by 14 municipal police services across Ontario, Canada.

Findings

The documents reveal ways that police services were affected by the pandemic. These changes are organized into four themes: intra-organizational changes, officer wellness, inter-agency coordination and collaboration and community-police relations.

Originality/value

The study works with data from multiple police services to document the range of ways that policing changed to adapt to the pandemic. Understanding how police services navigated the pandemic facilitates preparedness for future civil emergencies.

Details

Policing: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-951X

Keywords

Open Access
Article
Publication date: 27 January 2025

Carla Haynes and Mark Rhys Kebbell

The purpose of this study was to determine if outcome bias and hindsight bias impact police performance ratings and perceptions of the likelihood and foreseeability of intimate…

Abstract

Purpose

The purpose of this study was to determine if outcome bias and hindsight bias impact police performance ratings and perceptions of the likelihood and foreseeability of intimate partner homicides. In addition, the authors wished to see if taking the perspective of police mitigates any effects.

Design/methodology/approach

A total of 200 university students read vignettes describing an incident from a police officer’s perspective or from their own perspective. Participants also read risk assessments of the offender’s risk of committing violence. They were randomly assigned to receive either information that the offender later committed a homicide or no outcome information.

Findings

The results demonstrated an outcome bias and hindsight bias, wherein participants who received information about the homicide rated it as more likely and foreseeable and gave lower performance ratings to the police, compared to those who did not receive outcome information. Participants who took police perspective still showed this bias.

Practical implications

The findings indicate that people are likely to be biased in their perceptions and judgements of police performance when they know a homicide occurred. This bias seems to be difficult to overcome.

Originality/value

This paper provides empirical evidence to show people may be unfairly critical of police performance when a homicide is perpetrated.

Details

Journal of Criminal Psychology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2009-3829

Keywords

Article
Publication date: 29 January 2025

Atoosa Hassani, Mahmood Fayazi, Zoheir Mottaki, Morteza Adib, Ramin Dehbandi, Yasamam Khalili Gheidari and Fatemeh Seraji

This study investigates why Turkmen women’s traditional handicraft skills have declined and explains how the local, traditional craft skills accelerated the post-flood recovery of…

Abstract

Purpose

This study investigates why Turkmen women’s traditional handicraft skills have declined and explains how the local, traditional craft skills accelerated the post-flood recovery of Turkmen women in the aftermath of the 2019 Northeast floods in Iran.

Design/methodology/approach

The research adopts a case study approach, employing reflective thematic analysis.

Findings

Post-disaster recovery spurred a shift from traditional to modern lifestyles through new housing designs, enhanced female literacy and greater economic participation. However, this transition devalued traditional crafts due to heightened household chores, material scarcity and reduced market demand. Nonetheless, women with craft skills played a pivotal role in household recovery by repairing damaged items and crafting dowries for their daughters, illustrating their contribution to social and economic resilience.

Social implications

These research findings shed light on the importance of traditional craft skills in enabling the female household member, in particular, to recover from disasters and contribute to the recovery of their households and communities.

Originality/value

The originality of this study lies in its focus on the specific context of Turkmen women’s traditional craft skills and their role in post-disaster recovery, particularly after the 2019 Northeast floods in Iran. While there is existing research on post-disaster recovery mechanisms, this study uniquely examines the under-researched impact of traditional craft skills on the recovery process, specifically for female household members.

Details

Disaster Prevention and Management: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 26 December 2024

Padmavathy Dhillon, Bharatendu Nath Srivastava and Chetan Joshi

This study aims to investigate the circumstances where the positive influences of leader’s self-confidence are weakened in situations of conflict management (CM) arising due to…

Abstract

Purpose

This study aims to investigate the circumstances where the positive influences of leader’s self-confidence are weakened in situations of conflict management (CM) arising due to innovation implementation. Specifically, this study tests the moderating influence of financial slack, internal opposition posturing and performance feedback on the relationship between self-confidence and conflict management styles (CMS). The findings are not complete.

Design/methodology/approach

This experimental study was conducted in two stages: In Stage 1, the authors studied moderating effects of financial slack (sound/unsound) and internal opposition posture (encouraging/ discouraging) on the relationship between leader’s self-confidence and CMS, namely, dominating, integrating and avoiding. In Stage 2, the authors studied the moderating effect of performance feedback (success/failure) on the relationship between leader’s self-confidence and three CMS. Data were collected from 268 senior-level Indian managers in Stage 1, out of which 235 managers also responded in Stage 2. These participants assumed the positions of chief executive officers (CEOs) within major Indian manufacturer specializing in electrical components, enabling us to empirically test the proposed model. Furthermore, a qualitative analysis of 10 semistructured interviews with Indian CEOs were conducted to enrich the discussion of the results.

Findings

Leader’s self-confidence determined the three CMS with highly self-confident leaders displaying irrational behavior in persisting with innovation through dominating style. Internal opposition posture and performance feedback exerted main effects on dominating style.

Research limitations/implications

This study supports behavioral decision theory of firm and escalation of commitment theory.

Practical implications

This study underscores the need for personality and self-awareness training amongst senior managers to mitigate irrational behavior due to excessive self-confidence and enhanced effective CM.

Originality/value

This study identifies a crucial boundary condition where high self-confidence in innovation implementation may lead to irrational behavior and ineffective CM.

Details

International Journal of Conflict Management, vol. 36 no. 1
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 20 January 2025

Saubhagya Bhalla and Purva Kansal

The study aims to investigate factors impacting consumers’ intention to adopt collaborative consumption (CC, hereafter) services. It extends the existing knowledge of CC services…

Abstract

Purpose

The study aims to investigate factors impacting consumers’ intention to adopt collaborative consumption (CC, hereafter) services. It extends the existing knowledge of CC services by testing and validating the moderating role of coercive power and the mediating role of attitude.

Design/methodology/approach

Applying random sampling, the data was collected through the mall intercept method across four cities in India and was analyzed using partial least square-structural equation modeling and artificial neural network to test the proposed hypotheses. A follow-up qualitative study consisting of 15 in-depth structured interviews helped validate the results of the quantitative research.

Findings

Results of the conducted survey revealed that a sense of community, reason-based trust and enjoyment positively impact consumers’ attitudes toward CC services. Attitude positively impacts intention and shows a partial mediating influence on the relationship between motivations and intentions. Furthermore, the results revealed the moderation of the perceived coercive power of the service provider. The results of the follow-up qualitative study validated the results of the quantitative research.

Practical implications

Managers of CC firms must understand the relative importance of intrinsic and extrinsic motivations in formulating the attitudes of consumers and intentions toward CC services. CC managers should acknowledge the influence of the consumer’s perceived coercive power of service providers and consumer’s reason-based trust.

Originality/value

To the best of the authors knowledge, the current research is the first of its kind. It has justifiably and logically applied self-determination theory and a slippery slope framework in a single context. By testing the moderating impact of coercive power, the research extends the existing literature on CC and the applicability of coercive power in CC. The present study extends the knowledge regarding the consumer’s perception of reason-based trust and the perceived coercive power of service providers in CC.

Details

Journal of Services Marketing, vol. 39 no. 2
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 15 October 2024

Karolina Sallaku, Domenico De Fano, Van Su Ha and Angeloantonio Russo

Social media platforms facilitate brand-consumer interactions by leveraging principles from nudging, value co-creation and social identity theories. This study aims to investigate…

Abstract

Purpose

Social media platforms facilitate brand-consumer interactions by leveraging principles from nudging, value co-creation and social identity theories. This study aims to investigate how these interactions mask harmful practices and accelerate market access, perpetuating extreme consumerism. Specifically, the authors explore how value flow on social media, across distinct stakeholders, leads to value co-washing, revealing their collective unsustainable behaviours and related effects.

Design/methodology/approach

The authors use a mixed-methods approach, conducting content and sentiment analysis on nine TikTok videos featuring products from a leading Chinese company and analysing 19,816 user comments.

Findings

The value co-washing framework is developed across three building blocks: brands, creators and users. Findings uncover a paradigm shift in stakeholders’ dynamics, highlighting how social media collaborative engagements foster value co-washing. User involvement is categorized into three distinct clusters – brand lovers, saga creators and boycotters. The analysis identifies nine thematic patterns, including value co-creation, brand promotion, audience retention and calls for responsibility. Sentiment analysis reveals a dominance of neutral sentiments, reflecting a widespread unawareness and social adherence to value co-washing.

Originality/value

The proposed framework innovatively maps how distinct stakeholders contribute to extreme consumerism through value co-washing, providing foundational insights into the underlying mechanisms of consumer behaviour.

Details

Journal of Asia Business Studies, vol. 19 no. 1
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 21 November 2024

Sonika Jha and Sriparna Basu

This study aims to examine the combinations of internal and external knowledge flows between research and development (R&D) incumbents and start-ups in the context of open…

Abstract

Purpose

This study aims to examine the combinations of internal and external knowledge flows between research and development (R&D) incumbents and start-ups in the context of open innovation. While there is a growing body of knowledge that has examined how, in a knowledge economy, a firm’s knowledge and innovation activities are closely linked, there is no systematic review available of the key antecedents, perspectives, phenomenon and outcomes of knowledge spillovers.

Design/methodology/approach

The authors have conducted dual-stage research. First, the authors conducted a systematic review of literature (97 research articles) by following the theories–contexts–methods framework and the antecedent-phenomenon-outcomes logic. The authors identified the key theories, contexts, methods, antecedents, phenomenon and outcomes of knowledge spillovers between R&D-driven incumbents and start-ups in the open innovation context. In the second stage, the findings of stage one were leveraged to advance a nomological network that depicts the strength of the relationship between the observable constructs that emerged from the review.

Findings

The findings demonstrate how knowledge spillovers can help incumbent organisations and start-ups to achieve improved innovation capabilities, R&D capacity, competitive advantage and the creation of knowledge ecosystems leading to improved firm performance. This study has important implications for practitioners and managers – it provides managers with important antecedents of knowledge spillover (knowledge capacities and knowledge types), which directly impact the R&D intensity and digitalisation driving open innovation. The emerging network showed that the antecedents of knowledge spillovers have a direct relationship with the creation of a knowledge ecosystem orchestrated by incumbents and that there is a very strong influence of knowledge capacities and knowledge types on the selection of external knowledge partners/sources.

Practical implications

This study has important implications for practitioners and managers. In particular, it provides managers with important antecedents of knowledge spillover (knowledge capacities and knowledge types), which directly impact the R&D intensity and digitalisation driving open innovation. This will enable managers to take important decisions about what knowledge capacities are required to achieve innovation outcomes. The findings suggest that managers of incumbent firms should be cautious when deciding to invest in knowledge sourcing from external partners. This choice may be driven by the absorptive capacity of the incumbent firm, market competition, protection of intellectual property and public policy supporting innovation and entrepreneurship.

Originality/value

Identification of the key antecedents, phenomenon and outcomes of knowledge spillovers between R&D-driven incumbents and start-ups in the open innovation context. The findings from Stage 1 helped us to advance a nomological network in Stage 2, which identifies the strength and influence of the various observable constructs (identified from the review) on each other. No prior study, to the best of the authors’ knowledge, has advanced a nomological network in the context of knowledge spillovers between R&D-driven incumbents and start-ups in the open innovation context.

Details

Journal of Knowledge Management, vol. 29 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

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