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This chapter presents a research study which explored the experiences of teenage secondary school girls in England whose schooling was disrupted by the pandemic and implementation of lockdowns. We begin by setting the context for school-based research with children and argue children and young people experience ever-increasing pressure to act as redemptive future agents and thus sites of capital accumulation. Despite this we go on to argue that there were important moments, practices and experiences of care during the lockdown periods that can be harnessed to help resist the capitalist logics that exert such pressures upon current school children. We explain the process of using arts-based methods to engage pupils in discussing their experiences and how these methods are based on caring practices which we argue are essential for research on care. Our findings suggest the girls had positive experiences of schooling and lockdowns and we present some significant examples of caring agency that young people demonstrated in contrast to the negative media discourses about home learning. We do not seek to obscure the difficulties that these young people experienced, but in highlighting their caring agency, we demonstrate the complexity of lockdown experiences and illustrate the role and importance of care in the unbounded space of the school.

This paper aims to show the impact of applied visual management (VM) on performance in logistics operations in the construction industry.

A case study was conducted at a branch of an international company located in Poland on VM implementation in the transport and storage of this firm. Active research was used to include the outlook of top management on the implementation and use of VMs.

This study demonstrates how VM is an effective way to improve performance in the studied logistics functions. The complex nature of the effect is revealed not only in warehouse and transport operations but also in handling operations, improving operational planning and specializing warehouse teams.

Organizational culture, work discipline and value system in the group of production and warehouse workers is of importance in implementing and efficiently using VM resources. Using a VM is complex.

Millions of children participate in community sports clubs and leagues each weekend across the UK, and other countries. The rates of participation and the cultural significance of these sports in different countries are not always matched by recognition or support from governments. Policy interest in sport in the UK has, in recent years at least, tended to focus on elite performance and the hosting of events such as the Olympics and the UEFA European Championships. Commitment to grassroots and community sports has waned, or been limited to how sport and/or physical activity can help to deliver other policy goals. The lack of funding provided to community sports clubs can lead to young people with limited resources being excluded from clubs. Inequalities in participation in sport and physical activity were exacerbated during lockdowns and restrictions imposed during the coronavirus pandemic. This chapter explores some of the contemporary challenges facing grassroots youth sports clubs and highlights the possible advantages of adopting a different approach to them, including consideration of the informal care provided by sports clubs and the role that they can play during critical moments in children and families' everyday lives.

The hospitality and tourism industry is strongly influenced by new and immersive technologies, such as augmented reality (AR), to enhance customer experiences across a diverse set of touchpoints throughout the visitor journey. This paper aims to provide a holistic understanding of AR marketing for this industry context, present a number of fundamental premises of AR marketing within it and establish an agenda for future AR research.

This study reviews current literature on AR marketing, hospitality and tourism and industry use cases for the creation of a proposed conceptual framework to guide scholars and managers. Based on that, the authors propose fundamental premises.

The three fundamental premises of AR marketing presented are the need to clearly differentiate between AR and virtual reality within hospitality and tourism; the use of AR for the on-trip experience; and the combined focus on content, context, customer and computing devices for a successful strategic implementation of AR.

This study serves as a first point of reference for the strategic integration of AR into hospitality and tourism marketing, both from an industry and academic point of view.

The authors provide a number of managerial recommendations based on our three fundamental premises.

To the best of the authors’ knowledge, this study is one of the first to holistically characterize AR marketing in the hospitality and tourism context. It also highlights the fundamental premises of successful AR marketing and future directions of AR research today and in a spatial computing future.

Perverse instantiation is one of many hypothetical failure modes of AI, specifically one in which the AI fulfils the command given to it by its principal in a way which is both unforeseen and harmful. A lot is already said about perverse instantiation itself, especially when such a failure mode presents an existential risk, as would be the case with a superintelligent AI. However novel these disaster scenarios may be, similar fictional cautionary tales already exist in many cultures: tragic stories about misinterpreted prophecies and grand wishes gone awry, from Croesus to Macbeth. Analysis of both old and new tales of perverse instantiation reveals that the core of the issue is an ancient philosophical and logical problem that even Socrates faced: the problem of defining terms. Unlike the Socratic problem, which focused on finding a good intensional definition, perverse instantiation encompasses problems that arise from both badly defined intension of terms (their internal content) and badly defined extension of terms (their range of applicability). However, models of machine learning that use vast amounts of training data hold the promise of resolving the issue of badly defined extension of terms. The issue of defining intension of terms remains. Further parallels can be found between scenarios of perverse instantiation and Socrates' dialogues with obstinate sophists, such as importance of philosophical reflection and discussion. This indicates that our future challenges in working with AI may still have a lot to do with retracing Socrates' steps.

This research explores the concept of omnichannel fulfillment steering (OFS) and demonstrates how retailers can influence a consumer’s fulfillment decisions through commonly used financial incentives such as discounts, credits and the opportunity to avoid home delivery fees.

We present insights from two theoretically grounded experiments to examine how different types of financial incentives can be used by omnichannel retailers to steer consumers from home delivery toward three alternative order fulfillment methods (AOFM) – buy-online-pickup-in-store, curbside-pickup and ship-to-locker.

Our analysis suggests that an opportunity to avoid shipping fees (penalty-avoidance) is a more effective OFS nudge than offering discounts or store credits (rewards). No difference was observed between offering discounts or credits as steering mechanisms; further, no omnichannel steering benefits were observed among the tested AOFMs. Collectively, these findings provide possible justification for retailers’ prioritization of credits to foster customer in-store visits, thus encouraging greater customer engagement and facilitating cross-selling opportunities. Finally, we uncover a penalty-avoidance endowment effect for “free shipping” of purchases over the current industry-standard free shipping threshold.

Retailers might prioritize store credits over discounts as nudges to steer customers toward an AOFM, with buy-online-pickup-in-store offering the greatest benefits for most retailers. Furthermore, using penalty-avoidance OFS incentives over a typical free shipping threshold may increase AOFM selection rates but engender adverse customer reactions.

Advancing the concept of OFS, this study directly informs retailers’ omnichannel incentive programs to nudge customers back into the store. Countering intertemporal choice theory, we could not demonstrate that delayed incentives are less effective than immediate ones. Based on prospect theory, we identify a free shipping endowment effect at a specific reference point along a purchase amount continuum.