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This systematic review comprehensively examines corporate political contributions (CPC), exploring their antecedents, evolving mechanisms and diverse organizational outcomes. It offers a holistic understanding of the business–politics relationship and proposes a managerial decision-making framework for strategic CPC engagement. The study also identifies gaps in the literature and suggests future research avenues.

This study employs a systematic review process to assess the CPC literature. Utilizing leading journals and databases like Web of Science, Scopus and EBSCO, we apply rigorous screening criteria to select 72 relevant papers critically analyzed using the “Antecedents-Phenomenon-Consequences” framework.

The research identifies two primary dynamics influencing CPC: “essential need” for firm survival and “elective choice.” It reveals that CPC strategies impact various firm performance metrics, including market returns, operational performance and policy outcomes. Research is concentrated in the US, with a limited focus on developing economies. Future research should focus on industry-specific studies, timing of contributions and cross-national comparisons.

This paper provides managers with a comprehensive framework for CPC engagement, helping them navigate political dynamics, optimize contributions and enhance firm performance while maintaining ethical and strategic considerations.

This paper systematically reviews the complex political strategy of CPC, providing a nuanced understanding of how CPC operates across different countries and contexts. It offers academics and professionals insights to develop robust theories and make informed decisions in a modern, complex business environment.

This study aims to provide empirical evidence to verify the dimensional structure of artificial intelligence (AI) Chatbot quality and examine the impact of these dimensions on consumer satisfaction and brand advocacy among Gen Z in the fast food industry in Egypt.

The empirical data was obtained with an electronic self-administered survey instrument from 397 young consumers who had prior experience using AI Chatbots across multiple fast food brands in Egypt. Structural equation modeling was used to analyze the formulated hypotheses.

The results showed that AI Chatbot quality dimensions, specifically information authenticity and system compliance, significantly enhance young consumers’ satisfaction. In addition, information authenticity of AI Chatbot quality was observed to wield a significant influence on young consumers’ advocacy. In contrast, an insignificant relationship was noticed between satisfaction and advocacy. Moreover, the mediating role of consumer satisfaction was not established.

Given that Gen Z is more technology savvy and computer literate, marketers and practitioners of fast food brands should invest in AI tools to respond to young consumers’ expectations and improve their perception of their services.

This study uses stimulus-organism-response theory to understand the mediating effect of young consumers’ satisfaction in the relationship between AI Chatbot quality and consumer brand advocacy within the fast food industry. Also, it introduced two novel main constructs of AI Chatbot quality, namely, information authenticity and system compliance.

Although various stakeholder groups frequently advocate and call for greater heterogeneity among directors and managers, it remains unknown whether team heterogeneity can be beneficial for audit committee to exercise the auditor selection functions. This study aims to address this question.

Drawing on a sample of domestically listed nonfinancial A-share firms in China from 2008 to 2022, the authors empirically examine whether and how firm’s audit committee heterogeneity associates with the selection of auditors.

Firms with higher levels of audit committee heterogeneity are more likely to be associated with lower-quality auditors. Further examination reveals the mediating role of risk-taking: higher levels of heterogeneity are associated with higher levels of risk-taking, influencing firms to employ lower-quality auditors. Moreover, the authors document that increased audit committee heterogeneity is associated with more audit committee meetings and lower audit efficiency, and that hiring lower-quality auditors can influence the market value of firms with high audit committee heterogeneity.

To the best of the authors’ knowledge, this study is the first to examine whether and how audit committee erogeneity associates with the selection of auditors. Moreover, because China is a high-power distance, collectivism-oriented, more relations-based (i.e. guanxi-based) than rules-based society, it is critical to examine the influence of team heterogeneity based on the unique cultural context and transitional nature of China’s business environment.

In addition to business stresses, small business owners (SBOs) face moral conflict and moral identity challenges when providing services during a crisis, such as a natural disaster, war or global health issues. This netnography study explores SBOs as they leverage online service communities to modify practices, sustain services and manage the resulting moral conflict.

We employ a netnographic approach, including engagement with a global forum, online surveys and interviews. Data were collected from virtual reality photographers working in residential real estate at the height of the pandemic crisis.

The netnographic data reveal that the crisis threatened their businesses and caused these SBOs to question whether their services were essential or merely capitalizing on the crisis, creating moral tension and role conflict. We find that online service communities offer a social alliance and verification that can promote a co-creative process, leading to creative business practices. Additionally, the community interactions inspire SBOs to adopt a moral identity, which assists in bringing normalcy to the delivery of their service while keeping others safe.

This study utilized netnography innovatively, including incorporating open-ended surveys and broad-reaching member checks. This yielded insights during a time-bound crisis context within an online service community. Additionally, using social identity and organizational identity theories, we introduce the concept of SBO identity and investigate the owners’ journey through early crisis management.