Aasif Ahmad Mir and Sevukan Rathinam
The study aims to access, monitor and visualize the scientific progress of Twitter-based research through a bibliometric analysis of scientific publications.
Abstract
Purpose
The study aims to access, monitor and visualize the scientific progress of Twitter-based research through a bibliometric analysis of scientific publications.
Design/methodology/approach
The data was retrieved from 2006 to February 23, 2022 using the Web of Science, a leading indexing and abstracting database. In response to the authors’ query, 6,193 items with 101,037 citations, an average citation of 16.31 and an h index of 126 were received. The “Biblioshiny” extension of the “Bibliometrics” package (www.bibliometrix.org) of R software was used to evaluate and visualize the data.
Findings
The present study highlighted the scientific progress of the field evolved over a period of time. The obtained results uncovered the publication trends, productive countries and their collaboration pattern, active authors who nurture the field by making their contribution, prolific source titles adopted by authors to publish the literature on the topic, most productive language in which literature was written, productive institutions, funding agencies that sponsor the research, influential articles, prominent keywords used in publications were also identified which will aid scientists in identifying research gaps in a particular area.
Originality/value
This study comprehensively illustrates the research status of Twitter-related research by conducting a bibliometric analysis. The study’s findings can assist relevant researchers in understanding the research trend, seeking scientific collaborators and funding for their research. Further, the study will act as a ready reference tool for the scientific community to identify research gaps, select research topics and appropriate platforms for submitting their scholarly endeavors.
Details
Keywords
Gerald Joseph Kintu, Will Kaberuka, Samuel Mafabi, James Kagaari, Susan Watundu and Janet Kyogabiirwe Bagoroza
The desire to create new knowledge for the survival of businesses has compelled organizations to shift labor demand from manual to knowledge workers. This has raised a need to…
Abstract
Purpose
The desire to create new knowledge for the survival of businesses has compelled organizations to shift labor demand from manual to knowledge workers. This has raised a need to scale up the productivity of knowledge workers. The study aim was to investigate the mediating role of innovative behavior in the relationship between human capital and knowledge worker productivity.
Design/methodology/approach
This study used a cross-sectional research design, using a questionnaire to collect data from a sample of ICT professionals offering services in various sectors in Uganda. The data was analyzed using the AMOS statistical package.
Findings
Results indicated that innovative behavior significantly mediates partially and positively the relationship between human capital and knowledge worker productivity.
Research limitations/implications
This study was carried out from Uganda, where the knowledge economy is emerging which may limit generalizing results to all countries.
Practical implications
Managers need to align the training they give to knowledge workers to the business context, empowering them with situated knowledge. In addition, managers need to consider the conception, exploration and exploitation of new ideas as a primary role for knowledge workers, which should be supported financially. Furthermore, managers need to foster a culture of tolerance for failure while implementing new ideas.
Originality/value
This study pioneers an examination of the mediating role that innovative behavior plays in explaining the relationship between human capital and knowledge worker productivity, addressing a gap in the existing literature.
Details
Keywords
John Agyekum Addae, Kwabena Gyasi Boakye, George Oppong Appiagyei Ampong, Hod Anyigba, Mohammed Majeed, Aidatu Abubakari and Kwame Simpe Ofori
The study's goal is to assess the influence of multichannel integration quality on perceived value, service convenience and service experience in a multichannel banking context…
Abstract
Purpose
The study's goal is to assess the influence of multichannel integration quality on perceived value, service convenience and service experience in a multichannel banking context. Furthermore, the study investigated the impact of perceived value, service convenience and service experience on positive electronic word of mouth (e-WoM).
Design/methodology/approach
Data were collected from 527 respondents using online surveys distributed on various social media platforms in Ghana. The data were analysed using the partial least squares approach to structural equation modelling.
Findings
The results showed that multichannel integration quality influences consumers' perceptions of value and service experience favourably. It also showed that the two factors influencing service convenience were service experience and perceived value. Further, the research revealed a significant relationship between positive electronic word of mouth and perceived value, service convenience and service experience.
Practical implications
The study adds to the existing body of knowledge on multichannel integration by empirically testing the relationship between multichannel integration quality and consumer response in the context of multichannel banking.
Originality/value
The study is one of a few that provide important insights into the growing body of literature on multichannel integration quality from the consumers' perspective. The study further develops a model that explicates the relationship between multichannel integration quality, perceived value, service convenience and e-WoM.
Details
Keywords
Taeho Park, Abdul-Majeed Mahamadu, Kofi Agyekum, Anita Odame Adade-Boateng, Patrick Manu, Emmanuel Adinyira and Selorm Adukpo
This paper aims to investigate the Occupational Safety and Health (OSH) management practices of construction companies in South Korea to ascertain specific components and…
Abstract
Purpose
This paper aims to investigate the Occupational Safety and Health (OSH) management practices of construction companies in South Korea to ascertain specific components and practices that need improvement for successful OSH performance.
Design/methodology/approach
A quantitative research strategy was adopted. A close-ended questionnaire survey covering 45 OSH management practices was sent to 324 contractors; 108 responses were gathered, representing a response rate of 33.3%. Data were analysed using simple descriptive statistics (frequencies and percentages) and Pearson’s chi-square test.
Findings
The findings revealed that there is a moderate level of implementation of OSH management practices among construction firms in South Korea. However, there is a significant disparity in terms of implementation between large enterprises on the one hand and small to medium enterprises on the other. Furthermore, a few of the business characteristics (i.e. the size of companies and certification to OHSAS 18001) were closely associated with the extent of the implementation of OSH management practices.
Practical implications
This research uncovers the OSH management practices that are poorly implemented and lays the foundation for appropriate measures to improve OSH in South Korean construction companies. It suggests an effective strategy for communicating health and safety issues to workers, training safety managers, reviewing risk assessments, reviewing the health and safety plan, incentivising workers by rewarding good behaviour and having a penal mechanism for employees not adhering to the rules.
Originality/value
The study provides insights into an under-investigated South Korean construction industry topic. It offers additional insight into state-of-the-art health and safety management practices in the construction industry in South Korea. Furthermore, it establishes which components of OSH management practice require improvement in the Korean context. This is also one of the few studies in OSH which establishes the association between the construction business characteristics and OSH management in the South Korean construction domain.
Details
Keywords
Ali Saadoon Sultani and Saba Sami Mehdi Al Ali
The article reports research activities on documentation, representation and analysis of a modernist building located in Baghdad –-Iraq, which is the Iraq Natural History…
Abstract
Purpose
The article reports research activities on documentation, representation and analysis of a modernist building located in Baghdad –-Iraq, which is the Iraq Natural History Researches’ Center and Museum. The building was designed by the Iraqi architect Qahtan Madfai. It represents the essential architectural characteristics of Madfai’s modernist work, and reveals the authenticity of his approach, in addition to being a valuable example of modern architecture in Iraq of the mid-twentieth century. As the building is being in use since its establishment, and is expected to have intervention works in the near future, it becomes necessary to conduct an accurate documentation process, for the purpose of providing highlight on Madfai’s distinguished approach alongside with drawing attention to the importance of Iraqi modern architecture, and to set an integrated and easy-to-handle information base to professionals engaged in future intervention beside authorities concerned with modern heritage architecture conservation and restoration.
Design/methodology/approach
This is based on the “survey process of the building” using a combination of classic and new surveying technologies such as level survey and hand measurements beside UAV and terrestrial hand camera photogrammetry, in addition to an analysis of the available archived documentation. The survey data was then used for the 3D model representation in the BIM environment from which conventional representations and levels of interpretation are extracted.
Findings
The obtained model illustrates the main authentic features of Madfai’s design, and will inform sound decisions and ensure easy data flow during future projects of the building.
Originality/value
The paper presents a digital documentary 3D model of the Iraq Natural History Researches Center and Museum building, as the first attempt of its kind in Iraq for modern buildings, with a minimal budget and execution time.
Details
Keywords
Tho Huu-Hoang Nguyen, Tri Minh Ha, Cuong H. Nguyen Dinh and Sinh Duc Hoang
This study explores the dynamics of companies’ green knowledge sharing (GKS) within the tourism sector, focusing on its influence on green electronic word-of-mouth (eWOM…
Abstract
Purpose
This study explores the dynamics of companies’ green knowledge sharing (GKS) within the tourism sector, focusing on its influence on green electronic word-of-mouth (eWOM) intention via the mediation of tourists’ green engagement behaviour. Additionally, the study considers the moderating effects of green destination psychological ownership and perceived injunctive norms of green self-expression online on the pathway from green knowledge sharing to tourists’ green engagement behaviour to green eWOM.
Design/methodology/approach
The primary dataset, consisting of 902 valid responses obtained through time-lagged surveys administered to environmentally conscious tourists, was analysed using structural equation modelling (SEM) by PROCESS package for R.
Findings
Findings indicate that green destination psychological ownership enhances the mediation effect of tourists’ green engagement behaviour on green eWOM intention, reinforcing the sense of personal investment and belonging among tourists. Conversely, perceived injunctive norms of green self-expression online moderate this pathway by shaping the social norms and acceptability of green behaviours online.
Practical implications
To effectively spread green knowledge, tourism businesses should focus on enhancing tourists' psychological ownership of green destinations and align their communications with the perceived norms of green expression online. This strategy not only deepens tourists' environmental commitment but also stimulates active participation in spreading sustainable practices.
Originality/value
This study contributes to the green marketing literature by revealing how intrinsic and extrinsic motivational factors interact to influence green engagement and eWOM intention in the tourism industry, aiding marketers in strategically fostering green value co-creation and enhancing sustainable practices through targeted green knowledge sharing.
Details
Keywords
Ibtissam Zejjari and Issam Benhayoun
This study aims to investigate the determinants of Moroccan consumers’ intentions to boycott products associated with Israel amidst the prolonged Palestinian–Israeli conflict. As…
Abstract
Purpose
This study aims to investigate the determinants of Moroccan consumers’ intentions to boycott products associated with Israel amidst the prolonged Palestinian–Israeli conflict. As global interest in ethical consumption and consumer activism intensifies, this research explores how sociopolitical sentiments influence boycott behaviors in emerging markets.
Design/methodology/approach
This study uses a quantitative methodology based on a novel technique that comprised a two-phase analysis including structural equation modeling (SEM) and machine learning through artificial neural network (ANN). SEM was used to analyze direct and indirect relationships among variables, offering insights into both causality and model validity. ANN complemented SEM by examining nonlinear relationships, using multilayer perceptron analysis and cross-validation to assess predictive accuracy and reveal the relative importance of each predictor. An online survey, based on a seven-point Likert scale, gathered data from 234 Moroccan consumers, surpassing the required sample size for robust analysis.
Findings
The results reveal that consumer animosity, positive and negative anticipated emotions, subjective norms and social media influence boycott intentions significantly, whereas negative or positive anticipated emotion do not affect the intention to boycott surrogate Israeli products. This study highlights that consumers’ perceived responsibility and emotional responses to geopolitical issues shape their purchase behaviors, underlining ethical consumption’s complexity in Morocco.
Research limitations/implications
This study primarily examines Arab and Muslim participants, potentially limiting its generalizability. Future research should include non-Muslim and non-Arab individuals who oppose Israel, to strengthen the findings on surrogate product consumption and boycott behavior, enhancing the robustness and broader applicability of the conclusions.
Practical implications
This study offers two key practical implications. First, it provides nongovernmental organizations and advocacy groups with insights on leveraging consumer boycotts as effective tools for promoting ethical and social causes. Second, it highlights how MSMEs can gain a competitive advantage by aligning their branding with cultural and ethical values, fostering consumer loyalty in politically engaged markets.
Originality/value
Positioned at the crossroads of Africa and the Middle East, Morocco is not immune to the conflict’s impact on marketing and consumer behavior. This research offers a novel approach to understanding Moroccan consumers’ intention to boycott Israeli surrogate products. This study contributes to global consumer behavior understanding and highlights sociopolitical implications of the Israeli–Palestinian conflict.
Details
Keywords
Razan Ibrahim Awwad, Blend Ibrahim, Cinoj George, Sameer Hamdan and Kiran Nair
This study aims to investigate the relative impacts of the cognitive dissonance on brand switching (BS) and satisfaction level (SAT) by considering the mediation role of purchase…
Abstract
Purpose
This study aims to investigate the relative impacts of the cognitive dissonance on brand switching (BS) and satisfaction level (SAT) by considering the mediation role of purchase regret (PRG) in these relationships in an online shopping context.
Design/methodology/approach
The data was collected from 354 participants, and structural equation modeling and mediation analysis were conducted to test the conceptual model hypotheses.
Findings
The findings revealed that the cognitive dissonance positively affects PRG. Also, the study indicated a negative and nonsignificant relationship between cognitive dissonance and SAT and a negative significant relationship between cognitive dissonance and BS. In addition, a positive and significant correlation was found between PRG and BS. Furthermore, the results revealed that PRG mediates the relationship between cognitive dissonance and SAT.
Originality/value
This research provides a novel contribution by examining the impact of the cognitive dissonance on BS and SAT and uncovering the underlying mechanism of how and under what conditions cognitive dissonance promotes BS and SAT in an online shopping context.
Details
Keywords
Anand Patil, M.S. Prathibha Raj, R. Gowri Shankar and R.B. Lakshmi
This academic analysis explores the dynamic landscape of wellness tourism from 1998 to September 2021, emphasizing the surge in scholarly publications post-2010, primarily…
Abstract
This academic analysis explores the dynamic landscape of wellness tourism from 1998 to September 2021, emphasizing the surge in scholarly publications post-2010, primarily contributed by the United States. Key findings identify major authors, significant papers, and evolving trends while acknowledging research limitations and offering recommendations. Additionally, the 2022 study highlights 10 pivotal elements enriching holistic health resorts, coupled with strategic marketing and DMO influence. A comprehensive review utilizing the PRISMA methodology reveals two significant research clusters, focusing on tourist motivations and behavior, anticipating post-pandemic research and the need for diverse data sources. Wellness tourism embodies dynamism and diversity, driven by an ever-growing yearning for well-being, relaxation, and self-care. Travelers can choose from a broad spectrum of dimensions and destinations to personalize their wellness journeys according to their unique aspirations and goals, making it an exceptionally adaptable and customized form of travel. The industry's trajectory is set for continued expansion and transformation as more individuals acknowledge the paramount importance of nurturing their holistic well-being. However, a notable research gap is identified: the incorporation of cutting-edge technologies like wearable technology, virtual reality, and artificial intelligence in wellness tourism remains underexplored. This study addresses this void by investigating the utilization of technology to craft personalized and immersive wellness experiences, its impact on traveler preferences and behavior, and its role in destination management and marketing strategies. Recognizing technology's pivotal role in wellness tourism, this study seeks to bridge the gap between traditional wellness practices and contemporary technological advancements, fostering a holistic approach to well-being in the modern era.
Details
Keywords
Oluyomi Abayomi Osobajo, Ama Lawani, Adekunle Oke, Xebiso Blessing Kamudyariwa and Yetunde Adebayo
The purpose of this study is to explore the barriers to implementing lessons learned in project-based organisations and how they can be effectively captured and embedded to create…
Abstract
Purpose
The purpose of this study is to explore the barriers to implementing lessons learned in project-based organisations and how they can be effectively captured and embedded to create knowledge that drives project success and organisational performance.
Design/methodology/approach
The study adopted a qualitative research design to explore the perceptions and experiences of project practitioners through the lens of social learning theory (SLT). Semi-structured interviews were conducted to uncover individual project practitioners’ views and opinions about lessons learned in the project environment to facilitate project success.
Findings
The findings indicate that effective application of lessons learned and knowledge sharing significantly enhances project success by fostering a culture of collective learning and continuous improvement. The key barriers identified are misinterpretation of lessons learned, lack of mentoring, knowledge hiding, non-participation from relevant stakeholders and lack of a collaborative environment.
Practical implications
Organisations should formulate clear guidelines, implement robust knowledge repositories and standardise lesson-learned processes to foster uniform understanding within and across projects. Organisations should also invest in training programs and promote mentorship and top management support to foster a culture of learning and accountability.
Originality/value
The paper presents a unique avenue to understanding lessons learned in the context of project-based learning. It highlights barriers and strategies across dimensions and explores them through a participatory and social lens. By using an SLT theoretical framework, the study provides a fresh perspective on how knowledge can be shared and utilised within project organisations. It bridges gaps in literature and provides actionable insights, making it highly valuable to both academic and practical fields.