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1 – 10 of 110Oluwadamilare Olamide Ilesanmi, Dorcas T. Moyanga, Ayodeji Emmanuel Oke and John Aliu
Despite the global shift toward smart building features and technologies, the level of awareness among stakeholders in Nigeria’s construction sector remains unclear, limiting…
Abstract
Purpose
Despite the global shift toward smart building features and technologies, the level of awareness among stakeholders in Nigeria’s construction sector remains unclear, limiting engagement with these innovations. This study examines the awareness of smart building features and technologies, providing insights to address knowledge gaps and improve understanding within the sector.
Design/methodology/approach
This study adopted the quantitative research approach, using a questionnaire survey to obtain data from construction stakeholders that were purposively selected in Lagos State and Abuja, Nigeria. The collected data were analyzed using various statistical tools such as frequencies, percentiles, mean item scores, standard deviation and the Mann–Whitney U test.
Findings
From the result of the analysis, the study concluded that the most cognizant smart building features and technology were security doors, escalators and lifts, solar panels and energy-saving equipment, fire alarms, heating, ventilation, air and conditioning.
Practical implications
This study provides insights into the awareness of smart building features and technologies among Nigerian construction stakeholders, bridging theory and practice. It informs policy development, enhances professional knowledge and promotes educational initiatives. Its findings support sustainable construction efforts, potentially improving societal attitudes and quality of life.
Originality/value
This study uniquely explores the level of awareness of smart building features and technologies among clients and professionals in Nigeria’s construction sector. Identifying existing knowledge gaps provides critical insights that can guide efforts to enhance understanding and foster deeper engagement with these innovations.
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The purpose of this study is to empirically examine the relationships between barrier-breakers and customers’ intention to fully adopt digital payment methods (DPMs).
Abstract
Purpose
The purpose of this study is to empirically examine the relationships between barrier-breakers and customers’ intention to fully adopt digital payment methods (DPMs).
Design/methodology/approach
Survey data were analyzed using statistical methods focusing on hypothesis testing with an ordinal regression model and moderation analysis using the PROCESS macro extension. Participants were divided into two groups of customers in Sweden: adopters-accepters, i.e. young bank customers and adopters-resisters, i.e. members of a formally organized group opposed to a cashless society.
Findings
The findings revealed that only the credibility barrier-breaker could increase the adopters-accepters’ intention to fully adopt DPMs. Credibility also seemed to be an important barrier-breaker for the adopters-resisters, as were perceived usefulness and social influence. Additional analyses showed that the impersonalization barrier reduces the impact of the barrier-breakers on DPM adoption.
Practical implications
Retail banks and merchants can use these results as a guide to what barrier-breakers might affect various customers’ intention to fully adopt DPMs, and to act accordingly. The impersonalization barrier also merits attention when creating an emotional connection to customers who use DPMs.
Originality/value
This study provides empirically based knowledge of the influence of barrier-breakers on the intention of customers, categorized as adopters-accepters and adopters-resisters, to fully adopt DPMs, and highlights the importance of maintaining a human touch in the post-COVID-19 digital era.
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Bharath Rajan and Sujatha Natarajan
Value creation in management education has been argued to happen throughout an academic programme. This study adopts a learner-centric value-perspective approach that advances the…
Abstract
Value creation in management education has been argued to happen throughout an academic programme. This study adopts a learner-centric value-perspective approach that advances the view that value creation is not a unitary occurrence but accrues in different forms in each phase of the learner journey process. As learners progress through a management programme, we focus on four key phases in the learner’s journey – pre-admission, pre-programme commencement, programme duration, and post-programme completion. These phases correspond to the learner’s transitioning from a prospect to having secured admission to actively attending classes to having graduated. Accordingly, in each phase of the learner journey in an Indian management education programme, this study (a) maps the institute’s actions, (b) identifies the learner touchpoints, and (c) evaluates the potential learner engagement levels from the respective touchpoints. This study categorizes the emergent value in each phase in the learner journey as the exploration of value, the commencement of value, the formation and augmentation of value, and the accrual of value. The study then concludes with identifying future research areas. Such an approach to deconstructing value can aid management institutions in nurturing talented and engaged learners.
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The materiality principle is one of the top trends in sustainability reporting globally. Stakeholders have focused on the principle of materiality because of its vital importance…
Abstract
Purpose
The materiality principle is one of the top trends in sustainability reporting globally. Stakeholders have focused on the principle of materiality because of its vital importance in the context of sustainability. Materiality serves as a content-selection principle for determining the most significant sustainability matters to be included in sustainability reports. This has made reports more relevant for various stakeholders. Using the resource-based view and stakeholder theory, this paper aims to examine and uncover the antecedents and outcome of materiality disclosure in sustainability reporting.
Design/methodology/approach
To measure the extent of materiality disclosure, a content analysis was performed on the corporate reports of the largest listed companies in Malaysia. The relationships among the variables under investigation were examined using the partial least squares structural equation modelling technique.
Findings
While the results show that board activity, board independence and board size play significant roles as antecedents of materiality disclosure, this is not so with nationality diversity and gender diversity. In addition, the results have shown that the outcome of materiality disclosure is not significantly linked to corporate financial performance. The results show that normative stakeholder considerations are the primary motivating factor behind corporate sustainability reporting in Malaysia.
Practical implications
These results are of great interest to regulators, stakeholders, investors and companies alike. Enhancing materiality disclosure in sustainability reports can help in the transition to sustainable development and the successful achievement of the United Nations sustainable development goals.
Originality/value
To the best of the authors’ knowledge, this is the first empirical study to examine the interplay between board diversity and materiality disclosure, along with their connections to corporate financial performance.
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Bernd F. Reitsamer, Nicola E. Stokburger-Sauer and Janina S. Kuhnle
Effective customer journey design (ECJD) is considered a key variable in customer experience management and an essential source of brand meaning and pro-brand behavior. Although…
Abstract
Purpose
Effective customer journey design (ECJD) is considered a key variable in customer experience management and an essential source of brand meaning and pro-brand behavior. Although previous research has confirmed its importance for driving brand attitudes and loyalty, the role of consumer-brand identification as a social identity-based influence in this relationship has not yet been discussed. Drawing on construal level and social identity theories, this paper aims to investigate whether effective journeys and the resulting overall journey experience are equally powerful in driving brand loyalty among customers with different levels of consumer-brand identification.
Design/methodology/approach
The present article develops and tests a research model using data from the European and US service sectors (N = 1,454) to investigate how and when ECJD affects service brand loyalty.
Findings
Across two cultural contexts, four service industries and 33 service brands, the results reveal that ECJD is a crucial driver of service brand loyalty for customers with low consumer-brand identification. Moreover, the findings show that different aspects of journey effectiveness positively impact the valence of customers’ experience related to those journeys – a process that is ultimately decisive for their brand loyalty.
Originality/value
This study is unique because it generates theoretical and practical knowledge by combining the literature streams of customer journey design, customer experience and branding. Furthermore, this work demonstrates that consumer-brand identification is a critical boundary condition to be considered in the relationship between ECJD and brand loyalty in services.
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Generative pretrained transformers (GPTs), soaring to one million users at lightning speed, outpaced social media giants (15 times faster) (Buchholz, 2023). Despite this, scant…
Abstract
Purpose
Generative pretrained transformers (GPTs), soaring to one million users at lightning speed, outpaced social media giants (15 times faster) (Buchholz, 2023). Despite this, scant research explored GPT’s impact on the digital entrepreneurial intentions (EIs) of students and tech-savvy generations. This study aims to pioneer a fusion of the technology acceptance model (TAM) and the theory of planned behavior (TPB), bridging the gap in research.
Design/methodology/approach
In this bold quantitative quest, business administration students became fearless participants, engaging in a survey of profound significance. Guided by the mighty powers of G*Power and Stata’s structural equation modeling builder, the intricate relationships within a robust sample of (n = 400) were unraveled.
Findings
The mediating power of GPT usefulness and GPT ease of use part of the TAM emerges, paving the way for a future brimming with digital entrepreneurship (DE) boundless possibilities. Predictably, the study found that TPB constructs also affect the EI of students.
Originality/value
This groundbreaking study brings together the powerful combination of TAM and TPB, while pioneering the exploration of GPT models’ mediating role. Its findings offer invaluable contributions to the field of DE and policymakers.
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Bei Ma, Rong Zhou and Xiaoliang Ma
Integrating balance theory and social identify theory, this paper proposes a multilevel model to explain how abusive supervision climate of team impacts the relationship among…
Abstract
Purpose
Integrating balance theory and social identify theory, this paper proposes a multilevel model to explain how abusive supervision climate of team impacts the relationship among team members as well as subordinates’ behavior towards their teammates, especially organizational citizenship behavior (OCB).
Design/methodology/approach
A survey was conducted to collect two-wave and multi-source data from 398 employees nested in 106 teams from Chinese high-technology companies. Hierarchical linear modeling was conducted to examine the theoretical model.
Findings
The results indicate that there is an inverted U-shape association between abusive supervision climate and subordinates’ OCB towards coworker; team member exchange (TMX) mediates their inverted U-shaped link. Furthermore, we confirm that coworker support plays a vitally moderating role upon the curvilinear link of abusive supervision climate (ASC)–TMX; specifically, when employees perceive low coworker support, negative relations between ASC and TMX will be stronger.
Originality/value
This study identifies team members’ advantageous and adverse relational response to shared threat of ASC and examines coworker support as a moderator of ASC, which provides valuable insights into when and why employees tend to cooperate with their teammates to jointly confront their leader’s abuse and highlights the importance of coworkers, thus enabling organizations to deeply understand the wider influences of ASC on interpersonal relationship between team members.
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Sarra Rajhi, Muhammad Ali Asadullah and Walid Derbel
The usage of social media at the workplace has become an undeniable reality, yet the role of social media use (SMU) in job-related outcomes is still unclear. This study uncovers…
Abstract
Purpose
The usage of social media at the workplace has become an undeniable reality, yet the role of social media use (SMU) in job-related outcomes is still unclear. This study uncovers a chain process through which SMU may strengthen job security perception of employees through social media disorder (SMD) and networking behavior.
Design/methodology/approach
This quantitative study used ratings of 197 Emirati students enrolled in a higher education institution located in United Arab Emirates (UAE). The respondents were professionals serving in different public and private organizations in UAE.
Findings
The statistical results supported a significant serial mediation of SMD and networking behavior between SMU and job security perceptions of employees.
Practical implications
This study offers implications for employees and their supervisors about the usage of social media for strengthening their perceptions of job security.
Originality/value
This study contributed to the existing stream of research on SMU to explain a chain process through which employees may benefit from social media to strengthen their perceptions of job security.
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This article focuses on the assessment of entrepreneurship competence by selected vocational teachers in Italy. The exploratory research question addresses the extent to which…
Abstract
Purpose
This article focuses on the assessment of entrepreneurship competence by selected vocational teachers in Italy. The exploratory research question addresses the extent to which entrepreneurship assessments are competence based, and the research seeks to identify fully fledged assessment programmes with both a formative and summative component, and the use of assessment rubrics. It also explores the extent to which entrepreneurship competence is referred to in school documentation and later assessed, and the tools and strategies used for such assessment.
Design/methodology/approach
This case study is part of a larger European research project promoted by Cedefop; in Italy it focused on six selected vocational IVET and CVET programmes and apprenticeship schemes. It used a wide range of instruments to ensure triangulation and multiple perspectives: analysed policy documents and undertook online interviews with experts and policy makers. At VET providers' premises it deployed: analysis of school documents; observations of learning environments; interviews and focus groups with (in schools) teachers, directors and vice directors, learners and alumni (in companies) instructors, company tutors and employers, apprentices and alumni.
Findings
Assessment tasks were rarely embedded within fully fledged assessment programmes involving both formative and summative tasks, and assessment rubric for grading. Most of the time, entrepreneurship programmes lacked self-assessment, peer assessment and structured feedback and did not involve learners in the assessment process. Some instructors coached the students, but undertook no clear formative assessment. These findings suggest institutions have a testing culture with regard to assessment, at the level of both policy and practice. In most cases, entrepreneurship competence was not directly assessed, and learning outcomes were only loosely related to entrepreneurship.
Research limitations/implications
One limitation concerned the selection of the VET providers: these were chosen not on a casual basis, but because they ran programmes that were relevant to the development of entrepreneurship competence.
Practical implications
At the policy level, there is a need for new guidelines on competence development and assessment in VET, guidelines that are more aligned with educational research on competence development. To ensure the development of entrepreneurship competence, educators need in-service training and a community of practice.
Originality/value
So far, the literature has concentrated on entrepreneurship education at the tertiary level. Little is known about how VET instructors assess entrepreneurship competence. This study updates the picture of policy and practice in Italy, illustrating how entrepreneurship competence is developed in selected IVET and CVET programmes and apprenticeships.
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Hassan Hassan Umar, Mohammed Alhaji Mohammed and Rashid Kanu
This study used post-occupancy evaluation (POE) to assess the performance and effectiveness of student housing by examining occupants’ satisfaction with the facility across three…
Abstract
Purpose
This study used post-occupancy evaluation (POE) to assess the performance and effectiveness of student housing by examining occupants’ satisfaction with the facility across three performance elements: technical, functional and behavioral. This study aims to address a significant gap in the existing research concerning the POE of university student housing facilities, particularly in understanding how well these facilities fulfill occupant needs across the aforementioned three elements.
Design/methodology/approach
This study assesses the existing literature, examines the dormitory’s physical parameters through walkthrough inspections and measures occupant satisfaction through surveys and focus group sessions. The study analyzed questionnaire responses using a four-point Likert scale, using Microsoft Excel software to determine the weighted average response for each performance element.
Findings
The analysis indicated that students were satisfied with most housing condition parameters. However, noise management, lighting control, air circulation, washroom facilities, cleanliness, power sockets for equipment and several study rooms and furnishings require improvement to enhance student well-being and performance.
Originality/value
This study provides significant information to aid in making informative decisions on building maintenance, retrofitting and facility upgrading. It also contributes to enhancing the field’s knowledge about POE in student housing facilities. It emphasizes the importance of using physical building attributes and user-centric features to fulfill students’ needs and expectations regarding facilities.
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