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The purpose of this study is to explore the effectiveness of mixed reality (MR) technology in enhancing library tours for first-year students at a university academic library. It specifically aims to investigate whether MR tours can reduce library anxiety, improve knowledge acquisition and increase motivation when compared to traditional library tours.

This study uses a quasi-experimental research design, comparing two groups of first-year students (n = 96). One group (n = 48) experiences a MR library tour using the HoloLens 2 device, while the other group (n = 48) participates in a traditional library tour led by library staff. The participants’ library anxiety, knowledge acquisition and motivation are measured using relevant questionnaires before and after the tours.

The findings indicate that while both MR and traditional tours are effective in imparting knowledge, there is no statistically significant difference in overall knowledge acquisition. However, the MR tour significantly enhances students’ perceived competence, interest and effort, providing higher engagement and motivation. Traditional tours, on the other hand, are more effective in reducing library anxiety, particularly in relation to interactions with librarians.

This study highlights the potential of MR technology to enhance library tours by balancing immersive experiences with ease of use. MR bridges the gap between virtual reality’s immersion and the accessibility, lower cost of content development and simplicity of application usage. It aligns with trends in academic libraries by offering high engagement without common health issues like motion sickness. However, while MR applications can be developed at a relatively lower cost, the high cost of MR equipment remains a limitation for institutions. Despite this, MR presents a promising solution for improving student engagement and learning, with the potential to become more accessible as hardware costs decrease.

Drawing on conservation of resources theory, this study aims to examine how employees’ experiences of excessive workloads may direct them away from efforts to share knowledge with other organizational members, as well as the circumstances in which this process is more or less likely. To untangle the process, the authors predict a mediating role of job dissatisfaction and moderating roles of two complementary resources that help employees cope with failure: resilience as a personal resource and organizational forgiveness as an organizational resource.

Survey data were gathered from employees of an organization that operates in the construction retail sector. The Process macro provides an empirical test of the moderated mediation dynamic that underpins the proposed conceptual framework.

The statistical findings affirm that an important channel through which employees’ perceptions that their work demands are unreasonable escalate into a diminished propensity to share knowledge is their lack of enthusiasm about their jobs. Their ability to recover from challenging work situations and their beliefs that the organization does not hold grudges against people who commit mistakes both mitigate this harmful effect.

For organizational practitioners, this research shows that when employees feel frustrated about extreme work pressures, the resource-draining situation may escalate into diminished knowledge sharing, which might inadvertently undermine their ability to receive valuable feedback for dealing with the challenges. From a positive perspective, individual resilience and organizational forgiveness represent resources that can protect employees against this negative spiral.

This study explicates an unexplored harmful effect of strenuous workloads on knowledge sharing, which is explained by employees’ beliefs that their organization fails to provide satisfactory job experiences. This effect also is mitigated to the extent that employees can draw from valuable personal and organizational resources.

Warehouses are under pressure to operate as efficiently as possible. In pursuit of attaining high efficiency in the order picking process, the warehouse manager must take several planning decisions, typically supported by a central planning system. However, highly centralised work erodes the autonomy of warehouse workers, interfering with worker well-being and productivity. This study holistically explores the impact of a work system with more decision autonomy for order pickers.

We conduct a unique field experiment in a real-world warehouse and use a within-subjects design to compare two work systems, one with worker autonomy and one without. 18 permanent employees participate in our study, in which we measure both psychosocial and physical well-being as well as productivity. Post-experimental interviews are conducted to delve deeper into the observed effects.

Our study illustrates that involving order pickers in operational decisions can benefit their job satisfaction and motivation without compromising productivity. Although we fail to find significance at the conventional level (α = 0.05), we do find marginally significant effects of our treatment on physical well-being aspects. Furthermore, our intervention invoked a highly positive user experience.

We show that slightly loosening tight process control results in organisational and individual benefits without endangering smooth operational flows. The warehouse in this paper acknowledged this and decided to permanently work according to this philosophy.

This study is the first to holistically explore the effects of a participatory work setting in a real-world warehouse.

Post-event information (PEI) may distort eyewitness memory and lead to erroneous eyewitness testimonies. This paper aims to explore whether factors such as volitional engagement with PEI (e.g. choice to engage with a co-witness) and memory distrust influence misinformation acceptance and the perceived credibility of a co-witness.

Participants (n = 223) completed the Memory Distrust Scale and then watched a short mock crime video. Thereafter, two-thirds of the participants were asked whether they would prefer or not to listen to a co-witness’ account of the witnessed event (choice condition), and one-third of the participants did not have the choice (control condition). Every participant listened to the co-witness account (which contained items of misinformation); thus, those who preferred to listen to the testimony were in the choice-yes (i.e., volition) condition and those who preferred not to listen were in the choice-no (i.e., non-volition) condition. Finally, participants completed a cued recall task assessing their memory of the video and acceptance of misinformation. They also provided ratings to establish the perceived credibility of the co-witness.

The results indicated that neither volition nor memory distrust influenced misinformation acceptance. However, those who preferred to listen to the testimony (i.e., the choice-yes condition) perceived the co-witness as more credible than those in the choice-no or control conditions.

The findings suggest that witnesses are susceptible to misinformation regardless of their willingness to engage with or avoid PEI. Further implications and future research directions are discussed.

To the best of the authors’ knowledge, this study is the first to investigate the role of volition and memory distrust as a trait in eyewitnesses tendency to engage with or avoid post-event information. The research explores whether these mechanisms impact upon memory conformity and perceived co-witness credibility.

This paper aims to provide a full introduction, new classification, comparison and investigation of the challenges as well as applications of layerless 3D printing, which is one of the industry 4.0 pioneers.

Given the significance and novelty of uniform 3D printing, more than 250 publications were collected and reviewed in an unbiased and clear manner.

As a result, the majority of uniform parts printed in polymer form are known up to this point. In a novel division for better researchers’ comprehension, uniform printing systems were classified into three categories: oxygen inhibition (OI), liquid lubrication (LL) and photon penetration (PP), and each was thoroughly investigated. Furthermore, these three approaches were evaluated in terms of printing speed, precision and accuracy, manufacturing scale and cost.

The parameters of each approach were compared independently, and then a practical comparison was conducted among these three approaches. Finally, a variety of technologies, opportunities, challenges and advantages of each significant method, as well as a future outlook for layerless rapid prototyping, are presented.

This paper aims to explore the intersection of artificial intelligence (AI) and marketing within the context of knowledge management (KM). It investigates how AI technologies facilitate data-driven decision-making, enhance business communication, improve customer personalization, optimize marketing campaigns and boost overall marketing effectiveness.

This study uses a quantitative and systematic approach, integrating citation analysis, text mining and co-citation analysis to examine foundational research areas and the evolution of AI in marketing. This comprehensive analysis addresses the current gap in empirical investigations of AI’s influence on marketing and its future developments.

This study identifies three main perspectives that have shaped the foundation of AI in marketing: proxy, tool and ensemble views. It develops a managerially relevant conceptual framework that outlines future research directions and expands the boundaries of AI and marketing literature within the KM landscape.

This research proposes a conceptual model that integrates AI and marketing within the KM context, offering new research trajectories. This study provides a holistic view of how AI can enhance knowledge sharing, strategic planning and decision-making in marketing.