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Benjamin D. Scherrer, Brandon Folson, Chevy R. J. Eugene, Ellie Ernst, Tinesh Indrarajah, tavis d. jules, Madeleine Lutterman and Anastasia Toland*
Drawing connections between Indigenous boarding schools in North America and the expansion of colonial schooling worldwide, this chapter conceptualizes methods of re-engagement…
Abstract
Drawing connections between Indigenous boarding schools in North America and the expansion of colonial schooling worldwide, this chapter conceptualizes methods of re-engagement with the topic of reparations for communities who have been subjected to the consequences of colonial schooling. Models of colonial schooling instill education practices aimed at enforcing the assimilation of populations into dominant cultures while reinforcing globalized racializing hierarchies. The epistemic violence central to the conceptualization of the colonial school is a key component of this colonial technology and is reproduced within modern education systems throughout the Global South. Moving toward the interconnected articulation of reparative material and epistemic justice in education for American Indian and African American communities in the United States and post-colonial communities worldwide, the chapter aims to create openings in comparative and international education for addressing the colonial residues within modern education on local and global levels, recentering the foundational terms by which schools function and the solidarities necessary for repair.
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Sajira Khatoon and Varisha Rehman
The purpose of this study is to explore the consequences of brand grief resulting from the loss of strong consumer-brand relationships (CBR) and devise a typology of grieving…
Abstract
Purpose
The purpose of this study is to explore the consequences of brand grief resulting from the loss of strong consumer-brand relationships (CBR) and devise a typology of grieving consumers. The paper specifically attempts to understand the effect of brand grief stemming from the termination of CBR due to brand death and brand transgression in the context of product and human brand.
Design/methodology/approach
Considering the exploratory nature of this study, qualitative research methodology employing in-depth interviews from consumers of global products and human brands is employed. To derive further insights, the artifacts shared by the consumers were also analyzed.
Findings
The research identifies several notable consequences of brand grief, encompassing switching, avoidance, hoarding and diminution of trust. Furthermore, a typology is developed to better understand the diverse reactions to brand grief. This model categorizes grieving consumers into four distinct groups – switchers, evaders, amassers and skeptics – across the three stages of grief: onset, experience and acceptance. These findings are consistent across both product and human brands.
Originality/value
Grounded in theories of possessions, loss and recovery and symbolic interactionism across the salient stages from onset to the experiences and eventual acceptance of brand grief, this research delves into the under-examined consequences of brand grief within the marketing literature. Further, the proposed typologies illuminate the scantly understood behaviors of grieving consumers as they navigate the grieving process following CBR loss due to brand death and transgression.
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