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1 – 10 of 13Denis Samwel Ringo and Ruth Elias
This study examines the influence of restaurant location and innovative restaurant practices on the performance of restaurant. The study further explores the moderating role of…
Abstract
Purpose
This study examines the influence of restaurant location and innovative restaurant practices on the performance of restaurant. The study further explores the moderating role of innovative restaurant practices in the relationship between restaurant location and performance.
Design/methodology/approach
The study employs a cross-sectional survey design. Data were gathered via structured questionnaires from 281 restaurant managers in Tanzania. Confirmatory factor analysis (CFA) was employed to assess the validity of the measurement model, while hypotheses were tested with the PROCESS macro.
Findings
The results indicate that both restaurant location and innovative practices significantly influence restaurant performance. Moreover, the implementation of innovative practices not only directly enhances performance but also strengthens the positive effect of a location on performance. This highlights the critical role of innovation in optimizing the benefits of a strategic location.
Practical implications
Restaurant owners should carefully choose locations for their business to enhance performance. They should also prioritize innovation through unique menu items, technology and creative marketing strategies to enhance performance. Additionally, owners and managers should focus on integrating innovation with location strategy, as innovative practices strengthen the effect of location on overall restaurant performance.
Originality/value
This research contributes to the limited empirical evidence on the influence of location and innovative practices on restaurant performance. Additionally, the study adds to the existing literature by examining the moderating effect of innovative restaurant practices on the relationship between restaurant location and performance, an aspect not previously explored in prior research.
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Praveen Kumar Sharma and Rajeev Kumra
This study aims to evaluate the mediating role of work engagement (WE) in the relationship between four independent variables, such as procedural justice (PJ), distributive…
Abstract
Purpose
This study aims to evaluate the mediating role of work engagement (WE) in the relationship between four independent variables, such as procedural justice (PJ), distributive justice (DJ), interactional justice (INTJ) and informational justice (INFJ), along with an outcome variable, i.e. proactive customer service performance (PCSP) within the hospitality industry.
Design/methodology/approach
We used 432 frontline supervisor–subordinate dyads. Using partial least squares structural equation modeling, we obtained data for 47 supervisors and 432 subordinates from the hotel industry. Notably, we used two distinct questionnaires to capture data from each pair in order to avoid common method bias.
Findings
Broadly, the findings show that there is a significant and positive relationship between DJ, PJ, INTJ and INFJ vis-à-vis WE. Besides, WE is also significantly and positively associated with PCSP. Additionally, the results indicate that WE acts as a mediator between the four independent variables (DJ, PJ, INTJ and INFJ) and one outcome variable, PCSP.
Practical implications
Based on our findings, whereby different forms of justice (DJ, PJ, INTJ and INFJ) have a positive impact on WE, and PCSP has practical ramifications, organizations would need to set priorities and implement OJ strategies within the work environment. In turn, this would enable the employees to be more engaged in their work, resulting in improved performance and greater job satisfaction.
Originality/value
This study offers unique theoretical and practical learnings for the hospitality industry with the usage of supervisor–subordinate dyads.
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This paper provides an examination of the characteristics of educational shift in Indian education during COVID-19 based on the existing research published from March 2020 to…
Abstract
This paper provides an examination of the characteristics of educational shift in Indian education during COVID-19 based on the existing research published from March 2020 to December 2023. The paper examines the technological preparedness of all the stakeholders and how technological preparedness created digital equity and inclusivity for digital learning in Indian schools. Given the world-wide closure and shutdown during early 2020, schools were forced to switch their instructions to the newly adopted educational model; namely, digital learning which makes it important to examine two aspects in education: (1) measures taken to provide digital educational opportunities to all students and (2) steps taken to create digital equity and inclusivity in the Indian educational system. The results suggest that several initiatives were taken at national, state, and local level. However, issues of digital equity existed for underprivileged student populations.
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The main purpose of this chapter is to study and analyze the impact of metaverse (mixed reality) on health tourism in the major tourist destinations in India and the global…
Abstract
The main purpose of this chapter is to study and analyze the impact of metaverse (mixed reality) on health tourism in the major tourist destinations in India and the global market. This chapter is made as a case study with detailed mentions of factors for tourism promotion for metaverse, sustainability, and crisis management. This chapter has tried to explain the role of the metaverse in tourism marketing and the cognitive level of influence the metaverse possesses among tourists which makes them prefer repeated visits. Also, the chapter tried to assess the existing conditions in the tourism industry which positively or negatively impact the health sector due to the role of metaverse. This chapter ends with giving inspirational notes to future researchers to examine the conceptual understanding of metaverse as a major tool for destination tourism emphasizing health, wellness, and happiness.
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Hamed M. Hussain and Khalil Rahi
This study examines the social acceptance and potential for residential solar integration in Abu Dhabi to support sustainable urban innovation and prosperity. A survey of 216 Abu…
Abstract
This study examines the social acceptance and potential for residential solar integration in Abu Dhabi to support sustainable urban innovation and prosperity. A survey of 216 Abu Dhabi residents analyzed four scenarios for incentivizing household solar panel adoption. Results demonstrate high interest and preference for governmental financial support mechanisms to spur solar integration. This research contributes an assessment framework and citizen engagement insights that could inform smart city development strategies focused on renewable energy transformation across the Gulf region. As urban centers like Abu Dhabi strive to enact their visions for economic diversification and environmental sustainability, understanding citizen perspectives on innovations like distributed solar will be critical to align technology advancement with societal needs and values. The methodology and findings of this Abu Dhabi case study provide a model to catalyze stakeholder buy-in for new energy solutions, with potential applications for other Gulf cities aiming to transition their energy systems and build integrative renewables infrastructure to power next-generation smart development. This solar integration acceptance research lays the groundwork for continued scholarly discourse and policymaker collaboration around smart cities in the Gulf that realize multidimensional progress for society, economy, and environment.
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Praveen Kumar Sharma and Rajeev Kumra
This study aims to explore the relationship between transformational leadership and proactive customer service performance (PCSP) in the airline industry, considering…
Abstract
Purpose
This study aims to explore the relationship between transformational leadership and proactive customer service performance (PCSP) in the airline industry, considering self-efficacy and emotional intelligence as mediators.
Design/methodology/approach
Bandura’s self-efficacy theory was used for formulating hypotheses. Data were gathered from 500 frontline employees and 30 supervisors to create subordinate dyads, resulting in a final sample size of 370 participants. Structural equation modeling was employed for the purpose of data analysis.
Findings
The results indicated that supervisors’ transformational leadership impacted the self-efficacy and emotional intelligence of service and frontline employees, thereby influencing PCSP. Self-efficacy and emotional intelligence of frontline employees were positively correlated with PCSP. These findings add to the existing literature by providing empirical proof of a positive association between transformational leadership and perceived customer service performance. Furthermore, this study supported the mediating roles of self-efficacy and emotional intelligence of frontline employees as mediators, showing their importance in translating transformational leadership behaviors into enhanced customer service performance.
Practical implications
The airline sector will benefit significantly from the findings of this research. It highlights the significance of transformational leadership in improving PCSP. Organizations should emphasize the creation and growth of transformational leaders capable of inspiring and motivating staff to provide excellent customer service. In addition, the research highlights the significance of self-efficacy and emotional intelligence as factors that mediate the relationship between transformational leadership and PCSP. Organizations may foster PCSP by investing in training and development programs that seek to improve workers’ self-efficacy and emotional intelligence. These programs may help participants gain confidence in their ability to deliver excellent customer service as well as improve their knowledge.
Originality/value
This research paper presents novel theoretical and practical developments in the airline industry. This research paper collected data in two phases from supervisor–subordinate dyads.
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Pranay Vaggu and S.K. Panigrahi
The effect of spinning has been studied and analysed for different projectile shapes such as ogive, blunt, cylindrical and conical by using numerical simulations.
Abstract
Purpose
The effect of spinning has been studied and analysed for different projectile shapes such as ogive, blunt, cylindrical and conical by using numerical simulations.
Design/methodology/approach
Projectile shape is one of the important parameters in the penetration mechanism. The present study deals with the failure mechanisms and ballistic evaluation for different nose-shaped projectiles undergoing normal impact with spinning. Materials characterization has been made by Johnson–Cook strength and failure models, and LS-DYNA simulations are used to analyse the impact of steel projectiles on an Al 7075-T651 target at different impact velocities under normal impact conditions. The experimental results from the literature are used to validate the model. Based on the residual velocity values, the Recht-Ipson model has been curve-fitted and approximate ballistic limit velocity has been evaluated. The approximated ballistic limit velocity is found to be 3.4% higher than the experimental results and compared well with the experimental results. Subsequently, the validated model conditions are used to study and analyse the effect of spinning for different nose-shaped projectiles undergoing normal impact conditions.
Findings
The ductile hole failure is observed for the ogive nose projectile, petals are formed and fragmented for the conical projectile, and plugging is observed for cylindrical projectiles. A Recht-Ipson curve is presented for each spinning condition for each projectile shape and the ballistic limit has been evaluated for each condition.
Originality/value
The proposed research outputs are original and innovative and, have a lot of importance in defence applications, particularly in arms and ammunition.
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Kesavan Manoharan, Pujitha Dissanayake, Chintha Pathirana, Dharsana Deegahawature and Renuka Silva
The sustainability of the construction industry is associated with the productivity, profitability and competitiveness of the firms, which are significantly affected by…
Abstract
Purpose
The sustainability of the construction industry is associated with the productivity, profitability and competitiveness of the firms, which are significantly affected by inefficient site supervision and labour management approaches. This study aims to use a case study with mixed methods to evaluate the site supervisory characteristics in labour management, labour performance assessment and labour productivity measurement towards developing meaningful guidelines in polishing construction supervision attributes.
Design/methodology/approach
Well-developed modern apprenticeship elements were applied to 62 construction supervisors who were selected using the snowball sampling method, and their relevant competency characteristics were assessed using a comprehensively developed grading mechanism connected with useful training manuals/tools. Academic reviews, experts’ consultations and other meticulous mixed approaches were applied at different stages of the research plan’s sequential layout.
Findings
The mean performance scores of supervisors indicate proficient-level grades in the competency characteristics related to applying efficient labour management procedures and developing-level grades in designing productivity measurement tools, performing assessments on efficiency and productivity and proposing enhancement practices on efficiency and productivity for site operations. The findings point to a modern generalised guideline that establishes the ranges of supervisory attributes within the scope of the study. The validity, reliability, adaptability and generalisability of the findings were assured by using pertinent statistical tests and professional assessments.
Research limitations/implications
Though the study’s conclusions/findings are primarily applicable to the construction environment of a developing country comparable to the Sri Lankan context, they will considerably impact current/future industrial practices in various other countries and emerging industries.
Originality/value
The research has produced a conceptualised modern tool that guides determining the capacity levels of supervisory attributes for carrying out labour management, labour performance assessment and labour productivity measurement aspects in construction. The research has opened a pump that inflows new values of highly workable supervision features for strengthening the site management structures and filling the industry’s knowledge vacuum in the methodical execution of apprenticeships.
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Vratika Jain, Shreya Chaturvedi, Shahid Jamil, Rama Tyagi, Satyadev Arya and Swati Madan
This review paper delves into the comprehensive understanding of Ashwagandha, spanning its botanic occurrence, conventional applications, extraction techniques and pivotal role in…
Abstract
Purpose
This review paper delves into the comprehensive understanding of Ashwagandha, spanning its botanic occurrence, conventional applications, extraction techniques and pivotal role in addressing various disorders.
Design/methodology/approach
Introduction Ashwagandha, also known as Withania somnifera, is a remarkable botanical resource with a rich history of use in traditional medicine.
Findings
In botany, Withania somnifera thrives in diverse ecosystems, particularly in tropical and subtropical regions. Its extensive distribution across regions, the Canary Islands, South Africa, the Middle East, Sri Lanka, India and China underscores its adaptability and resilience. The traditional uses of Ashwagandha in Ayurvedic and indigenous medicine systems have persisted for over 3,000 years. With over 6,000 plant species utilized historically, India, often regarded as the “botanical garden of the world,” has firmly established Ashwagandha as a cornerstone in traditional healing practices.
Originality/value
Extraction methods play a pivotal role in harnessing the therapeutic potential of Ashwagandha. Ultrasonic-assisted extraction and high-performance liquid chromatography are among the techniques employed to obtain the key bioactive compounds. Ashwagandha’s significance in modern medicine is underscored by its potential to address a spectrum of health issues. The multifaceted bioactivity of Ashwagandha is attributed to its antioxidant, anti-inflammatory, heart conditions, metabolic disorders, renal ailments, hepatic diseases and adaptogenic properties, making it a subject of increasing interest in contemporary medical research. This review synthesizes the assorted perspectives of Ashwagandha, from its botanical roots and conventional employments to its advanced extraction strategies and its intention to basic well-being challenges, advertising important bits of knowledge for analysts, specialists and healthcare experts alike.
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Palaniappan Sellappan and Kavitha Shanmugam
Environmental dynamics affect all sectors, and retailing is no exception. Scholarships reveal that, in such turbulent times, entrepreneurial characteristics are essential for…
Abstract
Purpose
Environmental dynamics affect all sectors, and retailing is no exception. Scholarships reveal that, in such turbulent times, entrepreneurial characteristics are essential for business. In academic research, entrepreneurial characteristics like entrepreneurial orientation (EO) and entrepreneurial competence (EC) are seldom evaluated for retailers. This study aims to decode the impact of small retailers’ EO and EC on firm business performance (BP). It also traces the mediation effect of EC in the relationship between EO and BP.
Design/methodology/approach
The study executed among 740 small retailers is a pioneering work to trace EO’s efficacy via EC on the retailer’s BP. The present research is a primal work in the Indian context. This work redesigns the EC scale to suit the retail context and evaluate its mediation role in the EO and BP relationship.
Findings
Examining the mediation model through structural equation modelling (SEM) adds empirical evidence to entrepreneurial value creation (EVC) theory and throws light on the indispensable qualities required for small business retailers. The outcomes of the SEM model portray that there is an association between the EO, EC and BP.
Research limitations/implications
This study, though carried out methodically, it is constrained by the ensuing intricacies. The investigation was limited to the small- and medium-retailers engaged in retailing with a floor space from 500 to 5,000 square feet. All three constructs used in the study are measured using the self-reported perceptual scale, which infuses the subjectivity in the data. Exploring the EO and EC of widely dispersed retailers, examining the entrepreneurial character of large-format independent retailers and evaluating financial performance measures through retailers will add value to the study in future.
Originality/value
The study verified the central role of EC in the intangible resource-reward relationship. Among the five pillars of EVC theory, the role of intention and external finance are not considered in this work. The present work explored the EO and EC of existing retailers, and hence intention is excluded. The study concentrates on small retailers, and the role of external financing is not explored. Mishra and Zachary (2014b) opined that the EVC process should be studied in different context and listed out several prepositions. Considering the role of intention and external financing and studying several prepositions spelt out in the theory in varying contexts will throw more lights on the EVC process.
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