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Article
Publication date: 26 February 2025

Hare Krishna Chaudhary, Malini Singh and Pratik Ghosh

This research aims to examine the influence of green technology on guest safety in star-rated hotels. It aims to explore the mediating role of responsible tourism practices in…

Abstract

Purpose

This research aims to examine the influence of green technology on guest safety in star-rated hotels. It aims to explore the mediating role of responsible tourism practices in this relationship and their subsequent effect on guest satisfaction.

Design/methodology/approach

The hypothesis was tested using a cross-sectional study design. Green technology, guest satisfaction, responsible tourism practices and guest safety were evaluated using structural equation modelling (SEM) on 322 responses, analysed with AMOS 24 software.

Findings

Green technology positively influences responsible tourism practices and guest satisfaction, enhancing guest safety perceptions. Responsible tourism practices mediate the relationship between green technology adoption and guest safety. These findings suggest that there is a need of sustainable initiatives and guest-centric approaches in promoting guest safety and satisfaction in hospitality settings.

Practical implications

This study suggests integrating green technology enhances responsible tourism, guest satisfaction and safety perceptions. Prioritizing responsible tourism and guest satisfaction directly improves safety perceptions. Star-rated hotels can foster loyalty by aligning with sustainability and guest-centric principles for safer, enjoyable environments.

Originality/value

Although many studies have examined the relationship between green technology and guest safety, few have explored the connections between green technology adoption, responsible tourism practices, guest satisfaction and guest safety, particularly by investigating the mediating roles of responsible tourism practices and guest satisfaction in star-rated hotels.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 13 January 2025

Dina Elsa, Henny Indrawati and Caska Caska

This paper reviews the literature on digital transformation in SMEs. The general purpose of the paper is to provide an overview of the evolution of digital transformation research…

Abstract

Purpose

This paper reviews the literature on digital transformation in SMEs. The general purpose of the paper is to provide an overview of the evolution of digital transformation research in SMEs globally and propose possible future research directions to advance digital transformation research in SMEs.

Design/methodology/approach

This study used a systematic review of the literature by conducting bibliometric analysis and content analysis. The research protocol included 51 articles collected in the Scopus database in the bibliometric analysis. The Scopus database was searched using Publish or Perish, while Excel and Mendeley assistance were used for quantitative investigation of the sample and bibliographic management. A bibliometric analysis was conducted by combining two software applications, Biblioshiny R Studio and VOSviewer.

Findings

Digital transformation (DT) research on SMEs has increased significantly especially after 2015. Using bibliometric analysis and science mapping, seven main research themes were found, namely digital technologies, dynamic capability, digitalization, small and medium enterprises, big data, manufacturing sector and innovation. Seven future DT research trends were also found, namely digital technology adoption, dynamic capability, adaptive leadership, digital literacy, sustainable innovation, managerial readiness and external support.

Originality/value

Compared to existing reviews, we adopt a broader approach and one that does not focus on specific aspects of DT, but adopts an integrated and holistic approach that provides a comprehensive overview of the DT literature in SMEs. In addition to quantitative analysis through bibliometrics, this study also integrated content analysis to determine future research opportunities and directions.

Research limitations

This paper is based on imported bibliographic data from Scopus. The findings of bibliometric analysis may be affected by the use of certain databases. Therefore, the results depend on the selected databases which may lead to different results. Although the literature review procedure was applied, it is possible that there were missed articles related to the topic discussed. The use of different indicators and depiction methods will also lead to different results. Therefore, future researchers should optimize these aspects.

Details

Strategy & Leadership, vol. 53 no. 2
Type: Research Article
ISSN: 1087-8572

Keywords

Article
Publication date: 21 February 2024

Atul Kumar Sahu, Mahak Sharma, Rakesh Raut, Vidyadhar V. Gedam, Nishant Agrawal and Pragati Priyadarshinee

The study examined a wide range of proactive supply chain practices to demonstrate a cross-linkage among them and to understand their effects on both practitioners of previous…

Abstract

Purpose

The study examined a wide range of proactive supply chain practices to demonstrate a cross-linkage among them and to understand their effects on both practitioners of previous decision-making models, frameworks, strategies and policies. Here, six supply chain practices are empirically evaluated based on 28 constructs to investigate a comprehensive model and confirm the connections for achieving performance and competence. The study presents a conceptual model and examines the influence of many crucial factors, i.e. supply chain collaboration, knowledge, information sharing, green human resources (GHR) management and lean-green (LG) practices on supply chain performance.

Design/methodology/approach

Structural equation modeling (SEM) examines the conceptual model and allied relationship. A sample of 175 respondents' data was collected to test the hypothesized relations. A resource based view (RBV) was adopted, and the questionnaires-based survey was conducted on the Indian supply chain professionals to explore the effect of LG and green human resource management (GHRM) practices on supply chain performance.

Findings

The study presented five constructs for supply chain capabilities (SCCA), five constructs for supply chain collaboration and integration (SCIN), four constructs for supply chain knowledge and information sharing (SCKI), five constructs for GHR, five constructs for LG practices (LGPR) and four constructs for lean-green SCM (LG-SCM) firm performance to be utilized for validation by the specific industry, company size and operational boundaries for attaining sustainability. The outcome emphasizes that SCCA positively influence GHRM, LG practices and LG supply chain firm performance. However, LG practices do not influence LG-SCM firm performance, particularly in India.

Originality/value

The study exploited multiple practices in a conceptual model to provide a widespread understanding of decision-making to assist in developing a holistic approach based on different practices for attaining organizational sustainability. The study stimulates the cross-pollination of ideas between many supply chain practices to better understand SCCA, SCIN, SCKI, GHRM and LG-SCM under a single roof for retaining organization performance.

Details

Benchmarking: An International Journal, vol. 32 no. 2
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 25 February 2025

Qi Sun, Ying Zhang, Yue Sun, Yi-Jun Chen, Xin Li, Qian-Wen Huang, Qi-Zheng Li and Laili Wang

With the accumulation of theoretical research and practical experience in the field of garment production research, it is imperative to methodically analyze and reflect on the…

Abstract

Purpose

With the accumulation of theoretical research and practical experience in the field of garment production research, it is imperative to methodically analyze and reflect on the achievements that have been made. This review aims to systematically map the academic landscape of research articles on garment production, elucidate the evolutionary trajectory of this discipline, identify emerging research frontiers and provide insights into its prospects.

Design/methodology/approach

Based on the Web of Science core database, 307 research articles were systematically analyzed by CiteSpace software. The study employed bibliometric and thematic analyses to offer in-depth insights into the dynamics and evolution of research on garment production.

Findings

Results reveal that keyword analysis emphasizes the significance of topics such as apparel assembly line, lean production, circular economy, fuzzy logic, global production networks, social sustainability and supply chain management in garment production research. Citation analysis demonstrates that articles related to environmental impact, supply chain management, production process and production technology constitute the knowledge base and core of garment production research. Eight principal research themes emerge: customized garment production, production technology, quality assurance, equipment, production lines, supply chain management, environmental impact and social and human impact. Future research hotspots will focus more on sustainable, intelligent and digital clothing production.

Originality/value

The findings systematically sort out the hotspots and trends in garment production, establish knowledge structures and display them through intuitive representations. The rich insights set the stage for the development of garment production and provide future guidance for theoretical research.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1361-2026

Keywords

Book part
Publication date: 24 March 2025

Vinay Kandpal, Peterson K. Ozili, P. Mary Jeyanthi, Deepak Ranjan and Deep Chandra

This chapter looks at a number of diverse elements that led to the rise of the digital banking industry. In this age of rapid digitisation, today's bank transactions and…

Abstract

This chapter looks at a number of diverse elements that led to the rise of the digital banking industry. In this age of rapid digitisation, today's bank transactions and activities are mostly done on mobile phones or other smart devices instead of going back and forth between a traditional branch lobby. With more and more customers seeking banking services accessible around the clock from the palm of their hand, based on the numerous experiential data digital platforms have accumulated for many years in the field and other places, traditional financial institutions will have no way but to break open their thinking about how to deliver those services to think. Governments and their regulators are beginning to see the potential risks posed by the new digital banking technology and want consumer protection, competition put under even stricter conditions for players as well and system stability all guaranteed. Above all, it is evidence of something people cannot ignore: the sharp upward trend of cybersecurity risk in recent years. The advent of digitalisation eliminated any excuse for storing sensitive financial data without the most modern cyber defences. Then, at a further level, financial tech start-ups come up like crocuses in spring while Bigtech companies all over the globe are jumping into banking. Both cooperation opportunities and competitive challenges await traditional banks. However, bank customers' changing demographics (millennials and GenZ) are the most vivid examples as they age, together with global universal financial inclusion trends, bringing about social and economic challenges.

Article
Publication date: 4 March 2025

Carmen Valor, Raquel Redondo and Isabel Carrero

The implementation of sustainable corporate policies and practices requires that employees engage in green behavior. Understanding the drivers of employee green behavior (EGB) is…

Abstract

Purpose

The implementation of sustainable corporate policies and practices requires that employees engage in green behavior. Understanding the drivers of employee green behavior (EGB) is a fundamental research question. This paper aims to extend the scholarship on the micro-foundations of EGB by examining workplace greenery as an antecedent of EGB.

Design/methodology/approach

Drawing from theories in environmental psychology (biophilic design, well-being and nature relatedness [NR]), the paper studies the mediating role of well-being and the moderating role of employee nature-relatedness in a three-wave panel study, conducted nine months apart in a sample of white-collar workers.

Findings

Workplace greenery influences the green behavior of employees; whereas the effect is direct for employees with low NR, for employees high in this trait the effect is mediated by well-being.

Practical implications

Workplace greenery emerges as a practical environmental cue that contributes to achieving the environmental goals of the company reducing its environmental impact. Organizations may consider investing in creating greener workspaces as it implies a double dividend: for employees with stronger environmental identities, these plants enhance well-being and indirectly foster green behavior, but it will encourage green behavior in employees without such an identity.

Social implications

The insights provided about the complex interplay between workplace greenery, NR, well-being and environmental behavior can guide the development of targeted and more strategic workplace interventions that foster greener and happier employees and organizations.

Originality/value

This study contributes to the micro-foundations of EGB in three ways. First, it reveals that workplace greenery, an under-researched organizational factor, may be used as a cultural artifact to promote green behavior among employees. Second, it enriches the authors’ understanding of the psychological mechanisms leading to EGB. Finally, it expands on the individual determinants of EGB, underscoring the importance of considering NR in green human resource management.

Details

Management Research Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 20 December 2024

Muhammad Shoaib Farooq and Maimoona Salam

The relationship between corporate-level green entrepreneurial orientation (GEO) and the implementation of cleaner production practices (CPPs) is to a great extent unexplored in…

Abstract

Purpose

The relationship between corporate-level green entrepreneurial orientation (GEO) and the implementation of cleaner production practices (CPPs) is to a great extent unexplored in previous literature. This study aims to connect them with the corporate-level green supply chain learning and organizational competitive aggressiveness, presenting a novel interpretation of social ethics and morality in CPPs.

Design/methodology/approach

To thoroughly explore this novel relationship, this study has used PLS-SEM for examining the moderated-mediation of competitive aggressiveness and green supply chain learning.

Findings

Findings based on the data collected from 176 German firms have largely confirmed our propositions. Suggesting that there is a strong positive relationship between corporate level GEO and CPPs. Furthermore, our findings have confirmed that green supply chain learning mediates the macro-level relationship between GEO and CPPs. Moreover, it is also confirmed that the mediation of green supply chain learning in the macro-level relationship between GEO and CPPs is negatively moderated by competitive aggressiveness.

Originality/value

This study offers a first-hand view of negatively moderated-mediation of competitive aggressiveness. Therefore, its findings are extremely relevant for policymakers in the domain of morality, social ethics, corporate-level GEO, sustainability, corporate-level green supply chain learning and CPPs.

Article
Publication date: 28 October 2024

Tho Huu-Hoang Nguyen, Tri Minh Ha, Cuong H. Nguyen Dinh and Sinh Duc Hoang

This study explores the dynamics of companies’ green knowledge sharing (GKS) within the tourism sector, focusing on its influence on green electronic word-of-mouth (eWOM…

Abstract

Purpose

This study explores the dynamics of companies’ green knowledge sharing (GKS) within the tourism sector, focusing on its influence on green electronic word-of-mouth (eWOM) intention via the mediation of tourists’ green engagement behaviour. Additionally, the study considers the moderating effects of green destination psychological ownership and perceived injunctive norms of green self-expression online on the pathway from green knowledge sharing to tourists’ green engagement behaviour to green eWOM.

Design/methodology/approach

The primary dataset, consisting of 902 valid responses obtained through time-lagged surveys administered to environmentally conscious tourists, was analysed using structural equation modelling (SEM) by PROCESS package for R.

Findings

Findings indicate that green destination psychological ownership enhances the mediation effect of tourists’ green engagement behaviour on green eWOM intention, reinforcing the sense of personal investment and belonging among tourists. Conversely, perceived injunctive norms of green self-expression online moderate this pathway by shaping the social norms and acceptability of green behaviours online.

Practical implications

To effectively spread green knowledge, tourism businesses should focus on enhancing tourists' psychological ownership of green destinations and align their communications with the perceived norms of green expression online. This strategy not only deepens tourists' environmental commitment but also stimulates active participation in spreading sustainable practices.

Originality/value

This study contributes to the green marketing literature by revealing how intrinsic and extrinsic motivational factors interact to influence green engagement and eWOM intention in the tourism industry, aiding marketers in strategically fostering green value co-creation and enhancing sustainable practices through targeted green knowledge sharing.

Book part
Publication date: 26 February 2025

Peter E. Tarlow and Andrew Spencer

Abstract

Details

Human Trafficking and the Tourism Industry
Type: Book
ISBN: 978-1-83797-930-1

Abstract

Details

Human Trafficking and the Tourism Industry
Type: Book
ISBN: 978-1-83797-930-1

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