Mehreen Malik, Muhammad Mustafa Raziq, Naukhez Sarwar and Madiha Gohar
We explore the skills required for digital leadership for reshaping existing business models toward digital models. Digital leadership is pivotal in gaining a competitive…
Abstract
Purpose
We explore the skills required for digital leadership for reshaping existing business models toward digital models. Digital leadership is pivotal in gaining a competitive advantage and achieving successful digital transformation. However, little is known with regard to the underlying mechanisms related to digital leadership and transformation.
Design/methodology/approach
Data are collected through semi-structured interviews involving 20 participants from five Pakistani textile companies. Thematic analysis was employed as a data analysis tool.
Findings
Findings show that certain skills such as technological know-how, innovativeness, adaptability, ability to lead and steer, honesty, integrity, transformative vision, communication and collaboration are conducive to successful digital transformation in textile manufacturing firms. Similarly, digital leaders can significantly enhance business model innovation, create value for the firm, help develop new products (value proposition) and create Ecosystem partnerships (value network).
Originality/value
This article bridges gaps between existing literature on digital transformation and leadership. Digital leadership skills for digital transformation and the role of digital leaders in business model innovation have not been explored before. The conceptual framework is put forth, propositions are proposed and the findings offer some future research directions.
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Husam Jasim Mohammed, Qasim Ali Mohammed and Mustafa Hatwan Rhima
The aim of the study is to investigate the effects of perceived healthcare service quality (human aspects, technical aspects and tangible aspects) on satisfaction and guest…
Abstract
Purpose
The aim of the study is to investigate the effects of perceived healthcare service quality (human aspects, technical aspects and tangible aspects) on satisfaction and guest loyalty in the hotel industry in the COVID-19 pandemic era.
Design/methodology/approach
A total of 130 guests in the hotel were selected purposively in Iraq. Data from self-administered questionnaires were analyzed through the VB-SEM statistical technique using Smart-PLS software towards testing the hypotheses.
Findings
The findings indicated that perceived service quality influences satisfaction and guest loyalty of guests in the hotel. This study reveals that human aspects, technical aspects and tangible aspects directly positively affect satisfaction and guest loyalty in the hotel industry.
Originality/value
This study highlights that perceived service quality (human aspects, technical aspects and tangible aspects) are vital and practical strategic tools that could be positioned to accelerate guest loyalty in the hotel industry. Furthermore, satisfaction mediates the relationship between human aspects, technical aspects, tangible aspects and guest loyalty.
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Mohammad Rezaur Razzak, Sami Al Kharusi, Waheed Ali Umrani and Said Al Riyami
The goal of this research is to examine the influence of digital leadership (DL) on adaptive capacity (ADC) of small- and medium-sized family businesses (SMFBs). Moreover, the…
Abstract
Purpose
The goal of this research is to examine the influence of digital leadership (DL) on adaptive capacity (ADC) of small- and medium-sized family businesses (SMFBs). Moreover, the study investigates the mediating influence of the microfoundations of dynamic capabilities represented by sensing capability (SC) and organizational agility (OA), both parallelly and sequentially.
Design/methodology/approach
Drawing on the dynamic capabilities view (DCV) and supporting empirical evidence, a conceptual framework is developed along with a set of hypotheses. Using survey data collected from 263 SMFBs in Oman, the hypotheses are tested using structural equation modeling through partial least square-structural equation modeling (PLS-SEM).
Findings
The analysis reveals that DL positively influences ADC, SC and OA. Additionally, SC and OA both parallelly mediate the link between DL and ADC. Finally, both SC and OA act as sequential mediators in the relationship between DL and ADC among SMFBs.
Practical implications
For practitioners, the study reveals critical role of DL in strengthening SMFBs. Family business leaders may consider the evidence and invest in leadership development programs to enhance digital competencies, enabling better SC and agility. Policymakers can offer training programs and resources, helping family businesses to build DL and dynamic capabilities essential for thriving in a competitive and evolving business environment.
Originality/value
This study makes four key contributions. First, this study expands the literature at the crossroads of the family business, digitalization, dynamic capabilities and resilience, to investigate the influence of DL on ADC. Second, the role of SC as a mediator in the above relationship, tested in the current study, seems to be overlooked in the empirical literature. Third, the findings demonstrate the mediating role of OA in relationship between DL and ADC. Finally, this appears to be the first study that presents sequential mediating role of SC and OA between DL and ADC, adding a finer-grained understanding of how influence of DL is transmitted to ADC.
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Ahmed Raza Ul Mustafa, Jabbar Ul-Haq, Nisar Ahmed Dahri and Rameez Ali Mahesar
Social protection states the public-mandated (strategies and programmes) to address the vulnerability and risk among poor and near-poor households. Social protection must not only…
Abstract
Purpose
Social protection states the public-mandated (strategies and programmes) to address the vulnerability and risk among poor and near-poor households. Social protection must not only help people meet their basic needs but also contribute to the long-term well-being and broader societal goals of equity, social justice and empowerment. The role of social protection in achieving these goals has not been adequately documented. This paper examines the performance of the social protection mechanism from the perspective of the regional structural and institutional performance indicators. Social protection outlay dynamics are synthesized in the structural and institutional conducts.
Design/methodology/approach
A world regional comparability is made by considering the panel dataset for the time interval 1995–2020. In empirics, the unconditional and conditional ranks are constructed, and regression analyses are made subject to (1) the fiscal constraint of social protection, (2) structural performance indicators and (3) the institutional performance indicators of the targeted regions across the globe. The fully modified-ordinary least square (FM-OLS) method is used to construct the ranks.
Findings
The rank analysis demonstrates that the developed regions (i.e. Europe, Central Asia and North America) have relatively good welfare standards and fiscal capacity for social protection drives compared to the developing/underdeveloped regions (i.e. Sub-Saharan Africa and South Asia). The structural/institutional performance indicators have shown their significance in determining/utilizing their budget for social protection and maintaining welfare standards. Interestingly, most developed regions are relatively reluctant to maintain the structural/institutional performance for the determination/execution of the funds for social protection as compared to the developing and underdeveloped regions.
Practical implications
In policy discourse, this research suggests that governments must make some market operations to enhance their regions’ structural and institutional performance to get better outcomes of social protection spending in the form of attractive welfare standards.
Originality/value
Multiple studies have been done considering the social protection dynamics at nano, micro and macro levels, while this study considered the mega dataset across the globe to analyse the social protection dynamics in consideration of structural and institutional performances.
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Ahmed M. Galal, Muhammad Zeemam, Muhammad Imran, Muhammad Abdul Basit, Madeeha Tahir, Saima Akram and Jihad Younis
Nanofluids are used in technology, engineering processes and thermal exchanges. In thermal transfer processing, these are used for the smooth transportation of heat and mass…
Abstract
Purpose
Nanofluids are used in technology, engineering processes and thermal exchanges. In thermal transfer processing, these are used for the smooth transportation of heat and mass through various mechanisms. In the current investigation, we have examined multiple effects like activation energy thermal radiation, magnetic field, external heat source and especially slippery effects on a bioconvective Casson nanofluid flow through a stretching cylinder.
Design/methodology/approach
Several studies used non-Newtonian fluid models to study blood flow in the cardiovascular system. In our research, Lewis numbers for bioconvection and the influence of important parameters, such as Brownian diffusion and thermophoresis effects, are also considered. This system is developed as a partial differential equation for the mathematical treatment. Well-defined similarity transformations convert partial differential equation systems into ordinary differential equations. The resultant system is then numerically solved using the bvp4c built-in function of MATLAB.
Findings
After utilizing the numerical approach to the system of ordinary differential equations (ODEs), the results are generated in the form of graphs and tables. These generated results show a suitable accuracy rate compared to the previous results. The consequence of various parameters under the assumed boundary conditions on the temperature, motile microorganisms, concentration and velocity profiles are discussed in detail. The velocity profile decreases as the Magnetic and Reynolds number increases. The temperature profile exhibits increasing behavior for the Brownian motion and thermal radiation count augmentation. The concentration profile decreased on greater inputs of the Schmidt number and magnetic effect. The density of motile microorganisms decreases for the increased value of the bio-convective Lewis number.
Originality/value
The numerical analysis of the flow problem is addressed using graphical results and tabular data; our reported results are refined and novel based on available literature. This method is useful for addressing such fluidic flow efficiently.
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This study aims to investigate whether offering contractual rebates in deferred sales equals or differs from offering them in loans and critically evaluate the practice of…
Abstract
Purpose
This study aims to investigate whether offering contractual rebates in deferred sales equals or differs from offering them in loans and critically evaluate the practice of discretionary rebates in Islamic finance.
Design/methodology/approach
The study follows a qualitative approach. It obtains primary data through 15 qualitative interviews with Sharìah scholars and Islamic bankers. A general review is conducted to consult classical sources of Sharìah and other related scholarly materials to delve into the issue. The study utilises a thematic analysis technique to investigate qualitative data.
Findings
The study finds that a contractual increase in the price of deferred sales due to a moratorium is permissible, and it differs from an increment in loans, which is riba, i.e., usury. Likewise, a contractual rebate on deferred sales due to early settlement is lawful, not riba. Even a contractual loan reduction due to early repayment is permissible, not riba, based on the Prophet’s saying dà wa tàajjul, i.e., “reduce and expedite.” Offering contractual rebates does not contradict Sharìah. Rebates motivate clients to make regular and prompt repayments. The study verifies that a discretionary rebate does not provide this benefit; instead, clients feel insecure about whether and how much rebate they will obtain, depending on banks’ discretion. A discretionary rebate may cause disputes and gharar, i.e. ambiguity, in agreement. The study posits that a contractual rebate can be offered, and necessary clauses on a mandatory rebate and its calculation formula shall be incorporated into the main contract. Nonetheless, offering rebates has become a custom, resembling an agreement stipulation. The regulators could oblige to offer rebates, provided it secures public wellbeing and eliminates possible harm.
Practical implications
This study advocates a contractual rebate, which removes clients’ unhappiness and the possibility of dispute. By incorporating a binding rebate into the agreement, Islamic banks will remain competitive and flexible in pricing. A secure rebate genuinely encourages customers to settle their debt promptly. Moreover, the study would lead to a harmonisation of rebate offerings in Islamic finance across jurisdictions.
Originality/value
Previous studies theoretically addressed contractual rebates but made no difference between loan and credit sale rebates. This study is an unprecedented effort to examine empirically the validity and implications of contractual rebates. It highlighted the difference between the loan and deferred sale rebates. Additionally, the study will support Sharìah scholars, Islamic bankers and regulators in allowing and guiding contractual rebates accordingly.
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Sarah Wahba, Sara El-Deeb and Sandra Metry
This study draws on social influence and social comparison theories to investigate the effect of social media influencers on intention to visit with the mediating role of upward…
Abstract
Purpose
This study draws on social influence and social comparison theories to investigate the effect of social media influencers on intention to visit with the mediating role of upward social comparison. It studies the reasons underlying people's intention to visit a destination from an emotional perspective.
Design/methodology/approach
PLS-SEM models were applied to a total of 527 responses.
Findings
This study provides empirical evidence supporting the Source Credibility Model's elements within the context of influencer marketing and travel intentions. Furthermore, it expands the current knowledge of upward social comparison emotions by reporting that upward contrastive emotions would partially mediate the relationship between expertise and intention to visit, and that upward assimilative emotions would fully mediate the relationship between attractiveness and intention to visit while partially mediating the relationship between trustworthiness and expertise and intention to visit.
Practical implications
The article adds new insights to tourism marketing as well as helps both destination marketers and travel influencers. For marketers, it is advised to collaborate with credible influencers known for expertise and trustworthiness, leveraging their perspectives to rebuild travel confidence and reassure tourists about safety measures. Travel influencers are recommended to convey their intrinsic passion and enthusiasm through their posts to create an inspiring connection with the audiences.
Originality/value
This paper is the first to address the relationship between travel influencers and intention to visit with the mediation role of both positive and negative emotions.
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Bassem Assfour, Bassam Abdallah, Hour Krajian, Mahmoud Kakhia, Karam Masloub and Walaa Zetoune
The purpose of this study is to investigate the structural, surface roughness and corrosion properties of the zirconium oxide thin films deposited onto SS304 substrates using the…
Abstract
Purpose
The purpose of this study is to investigate the structural, surface roughness and corrosion properties of the zirconium oxide thin films deposited onto SS304 substrates using the direct current (DC) magnetron sputtering technique.
Design/methodology/approach
DC sputtering at different powers – 80, 100 and 120 W – was used to deposit ZrO2 thin films onto different substrates (Si/SS304) without annealing of the substrate. Atomic force microscope (AFM), energy-dispersive X-ray spectroscopy (EDS), Tafel extrapolation and contact angle techniques were applied to investigate the surface roughness, chemical compositions, corrosion behavior and hydrophobicity of these films.
Findings
Results showed that the thickness of the deposited film increased with power increase, while the corrosion current decreased with power increase. AFM images indicated that the surface roughness decreased with an increase in DC power. EDS analysis showed that the thin film has a stoichiometric ZrO2 (Zr:O 1:2) composition with basic uniformity. Water contact angle measurements indicated that the hydrophobicity of the synthesized films decreased with an increase in surface roughness.
Originality/value
DC magnetron sputtering technique is infrequently used to deposition thin films. The obtained thin films showed good hydrophobic and anticorrosion properties. Finally, results are compared with other deposition techniques.
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The case is designed to exemplify the following microeconomics concepts:▪ factors affecting demand and supply;▪ movement along the demand and supply curves;▪ shifts in the demand…
Abstract
Learning outcomes
The case is designed to exemplify the following microeconomics concepts:
▪ factors affecting demand and supply;
▪ movement along the demand and supply curves;
▪ shifts in the demand and supply curves;
▪ price elasticity of demand and supply in the short run;
▪ the cross-price elasticity of demand;
▪ regulated markets; and
▪ government import policies.
Case overview/synopsis
Dr Sania Rizvi, an agricultural economist and head of the task force committee on rising food prices, was heading the meeting, focusing on the unprecedented increase in food items generally, mainly the trek in tomato prices. Sania, who had ten years of experience in food supply chain dynamics and market analysis, adopted a thorough approach by considering all the elements influencing tomato prices. This included analyzing issues related to production at the farm level, logistical difficulties, market demand and import policies. The year 2022 brought with it exceptional circumstances of massive monsoon floods, affecting the supply and demand factors in the tomato market. This led to sharp hikes in prices, actual and artificial supply shortages and changes in consumer demand because of expectations of future supply shortages. The massive floods during the monsoon season destroyed standing tomato crops and damaged transport infrastructure, creating a supply shortage. Surviving tomato crops were hoarded by profiteers in hopes of driving prices higher. The Government of Pakistan relaxed restrictions and taxes on tomato imports from Iran and Afghanistan to ease the situation. Moreover, the lack of temperature-controlled storage environments for perishable products, such as tomatoes, presented a significant challenge for the tomato supply chain, particularly in times of crisis, such as the one witnessed in 2022 in Pakistan. Sania’s report was anticipated to play a crucial role in formulating initiatives to alleviate the burden on consumers and establish long-term stability in the market.
Complexity academic level
Undergraduate and graduate-level programs.
This case is designed for undergraduate and postgraduate courses in a management program focusing on microeconomics. In particular, the theme covered is supply and demand and elasticity analysis. It can also be used in agricultural economics, public policy, supply chain management, and executive training to familiarize participants with these concepts.
Supplementary material
Teaching notes are available for educators only.
Subject code
CSS 10: Public Sector Management.
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Nadia A. Abdelmegeed Abdelwahed, Mohammed A. Al Doghan, Ummi Naiemah Saraih and Bahadur Ali Soomro
In the present era, the achievement of employee Islamic performance has become a significant challenge for organizations. The purpose of the study is to examine the effect of…
Abstract
Purpose
In the present era, the achievement of employee Islamic performance has become a significant challenge for organizations. The purpose of the study is to examine the effect of Islamic leadership on employee Islamic performance directly and indirectly by bridging the connections between employees’ Islamic organizational values, Islamic organizational culture, and Islamic work motivation among the employees of Egyptian banks.
Design/methodology/approach
The authors used quantitative methods in this study and based its findings on the data received from 312 respondents in response to a questionnaire.
Findings
By using SmartPLS 4, this study’s findings demonstrate that Islamic leadership has a positive and significant effect on Islamic organizational values, culture, employee Islamic performance and work motivation. While Islamic organizational values and Islamic organizational culture do not significantly impact employee Islamic performance, Islamic work motivation is a significant predictor of employee Islamic performance. On the one hand, Islamic organizational values and Islamic organizational culture do not mediate the relationship between Islamic leadership and employee Islamic performance. On the other hand, Islamic work motivation is a mediating variable that significantly develops the relationship between Islamic leadership and employee Islamic performance.
Practical implications
The study’s findings support policymakers and human resource management practitioners to develop plans and strategies which enhance the Islamic performance of organizations’ employees. In addition, this study’s findings provide insights for researchers and academicians in developing Islamic leadership within their organizations so that they operate by Islamic values and codes.
Originality/value
Finally, by offering an integrated model of Islamic leadership, Islamic organizational values, Islamic organizational culture and employee Islamic performance, this study’s findings fill the gaps in the context of bank employees in a developing country, namely, Egypt.