Adilson Carlos Yoshikuni, Rajeev Dwivedi, Claudio Parisi, Jose Carlos Tiomatsu Oyadomari and Ronaldo Gomes Dultra-de-Lima
Enterprise Risk Management (ERM) is a strategy and approach that enables organizations to manage risk strategically from a systems standpoint. The ERM assists businesses in…
Abstract
Purpose
Enterprise Risk Management (ERM) is a strategy and approach that enables organizations to manage risk strategically from a systems standpoint. The ERM assists businesses in structuring their systems to generate strategic flexibility (SF), which leads to increased firm performance (FP) through strategic enterprise management (IS-SEM) and strategic momentum (SM).
Design/methodology/approach
The study is based on data gathered in Brazil and India. The complex link was discovered using partial least square structural equation modeling (PLS-SEM) using 330 Brazilian and Indian sample sizes.
Findings
The findings show that ERM influences IS-SEM and SM, which improves SF and FP. Furthermore, the study claims that IS-SEM can help improve strategic momentum and flexibility in the face of environmental uncertainty (ENU). Thus, it indicated that specific combinations of ENU connected with ERM and IS-SEM lead to obtaining high and extremely high levels fuzzy set qualitative comparative analysis (fsQCA) post hoc analysis of strategic momentum and flexibility.
Practical implications
The findings help executives understand how ERM and accounting information systems (AIS) can help achieve SM and SF, hence promoting FP in situation specific ENU setups in developing economies. The findings enhance executives' comprehension of how ERM and IS-SEM can significantly contribute to achieving SM and SF, thereby driving FP in the situation-specific ENU configurations in developing economies.
Originality/value
Research indicated that specific combinations of (ENU) connected with ERM and IS-SEM lead to obtaining high and extremely high levels fuzzy set qualitative comparative analysis (fsQCA) post hoc analysis of strategic momentum and flexibility.
Details
Keywords
Twinkle Gulati and Siddharatha Shankar
The paper aims to develop a cogent and coherent research instrument to measure the effect of good citizenship actions by corporations on the commitment of their employees through…
Abstract
Purpose
The paper aims to develop a cogent and coherent research instrument to measure the effect of good citizenship actions by corporations on the commitment of their employees through micro-level research (i.e. based on the perceptions of employees’ themselves).
Design/methodology/approach
A three-phase modus operandi has been used, where at first scale, items have been phrased from a methodical review, then arranged and finally validated by factor analysis. For this, 240 forms filled out by the top-notch executives of selected Indian family conglomerates have been analysed through a split-sample approach.
Findings
The results of exploratory factor analysis and confirmatory factor analysis uncover and underpin three building blocks (employee fidelity, immersion and perseverance) and indicate 14 indicators to reflect employees’ strong commitment on account of corporation’s citizenship endeavours.
Research limitations/implications
This measurement catalyst would function as a panacea while addressing the existing methodological gap (by conducting an all-inclusive micro-level exploration), conceptual gap (using the “extended view” of corporate citizenship) and contextual gap (through culture-specific examination). Also, it could complement the earlier macro-level investigations.
Practical implications
It would realistically support corporate practitioners in identifying how their good deeds of citizenship have been affecting the diverse sides of commitment among their most valued yet overlooked assets.
Originality/value
Corporate citizenship, a concept that has by now theoretical relevance for a company’s internal stakeholders and on the commitment, they manifested, can nonetheless obtain empirical significance as well through this micro-level instrument by divulging employees’ underlying facets of commitment.
Details
Keywords
Hsin-Pei Wu and Luo Lu
The present study explored sickness presenteeism as a linchpin connecting prolonged working hours to elevated turnover intention among hospital nurses (mediation). In addition, we…
Abstract
Purpose
The present study explored sickness presenteeism as a linchpin connecting prolonged working hours to elevated turnover intention among hospital nurses (mediation). In addition, we examined the joint moderating effects of organizational health care support and supervisor support on the second stage of the “long working hours-presenteeism-turnover” process (three-way moderated mediation).
Design/methodology/approach
We conducted a two-wave survey to collect data over a four-month period from hospital nurses in Taiwan. The final sample for analysis had 294 nurses.
Findings
We found that presenteeism partially mediated the elevated turnover intention after working long hours four months later. We also found a significant three-way moderation effect of organizational health care support and supervisor support on the positive relationship between presenteeism and turnover intention. Specifically, nurses reported the lowest turnover intention with high levels of both organizational healthcare and supervisor support, the highest turnover intention with both support being low, and the intermediate level of turnover intention when any one of the support was high.
Practical implications
Organizations should build a positive work environment through organizational health care support and supervisor support to retain talents.
Originality/value
Our findings suggested that support resources of different origins (organization-level vs line supervisor) can compensate for one another to protect the employees in demanding work conditions. Our moderated mediation model exploring the psychosocial context of presenteeism has theoretical contributions pivoting on the interplay of resources at different levels in the organization as well as practical implications for presenteeism management.
Details
Keywords
Liza Barbour and Julia McCartan
Health professionals play a crucial role in addressing the climate crisis and contributing to sustainable development. However, despite urgent calls from experts and health…
Abstract
Purpose
Health professionals play a crucial role in addressing the climate crisis and contributing to sustainable development. However, despite urgent calls from experts and health professions students, tertiary education currently lacks fit-for-purpose planetary health curricula. This study aims to provide a comprehensive, Australia-wide examination of planetary health curricula offered within two health professions: nutrition and dietetics.
Design/methodology/approach
This mixed-method study involved two phases. Firstly, content analysis of publicly available unit titles and descriptions to determine the frequency and distribution of relevant curricula. Secondly, content and inductive thematic analysis of relevant learning outcomes, guided by Bloom’s Revised Taxonomy to assess the level of cognitive learning and the subject matter being prioritised.
Findings
Examination of 104 degrees offered by 41 Australian universities identified relevant curricula in 71 nutrition degrees (84%) and 18 dietetics degrees (95%). Majority of relevant learning outcomes (n = 137) focus on lower-order cognitive learning, with 11 themes of subject matter identified; planetary health, critiquing the status quo, innovation and disruption, equity, values-based practice and evidence-based practice, (dietary modification, food service in health-care settings, food and nutrition policy, food system drivers and elements of the food supply chain.
Originality/value
This study identified an increase in coverage of planetary health curricula in Australian nutrition and dietetics degrees compared to previous examinations and the need for higher-order learning to adequately equip the future health workforce.
Details
Keywords
Geetha Krishnan and Raghuram J.N.V.
The study aims to examine diabetic patients’ switching intentions toward self-monitoring blood glucose devices, incorporating perceived usefulness and perceived ease of use, with…
Abstract
Purpose
The study aims to examine diabetic patients’ switching intentions toward self-monitoring blood glucose devices, incorporating perceived usefulness and perceived ease of use, with switching cost as a moderator.
Design/methodology/approach
A self-administered questionnaire was developed using established measuring scales. Data from 321 respondents was collected and analyzed using the partial least squares structural equation modeling approach.
Findings
Results indicate that perceived usefulness and perceived ease of use influence switching intention. Switching cost does not moderate the perceived usefulness, perceived ease of use and switching intention. This study reveals important information for healthcare practitioners and device manufacturers.
Originality/value
The significance and originality of this study stem from its pioneering investigation into the switching intentions of diabetic patients regarding self-monitoring glucose devices through the application of the technology acceptance model, thereby addressing a notable gap in the existing literature on diabetes management and technology adoption, which has lacked comprehensive examination of patients’ transition behaviors in this specific context.
Details
Keywords
Drawing on the upper echelons theory, this study focuses on how top management team (TMT) heterogeneity affects breakthrough innovations and examines how strategic decision-making…
Abstract
Purpose
Drawing on the upper echelons theory, this study focuses on how top management team (TMT) heterogeneity affects breakthrough innovations and examines how strategic decision-making logic (including causation and effectuation) moderates the relationship between TMT heterogeneity and breakthrough innovation.
Design/methodology/approach
By conducting an empirical test of 227 sample firms in China, the authors applied linear hierarchical regression analysis to test the hypotheses on the TMT heterogeneityinnovation relationship and the moderating roles of causation and effectuation.
Findings
The empirical tests show that TMT heterogeneity positively affects breakthrough innovation, and both causation and effectuation positively moderate the positive relationship between TMT heterogeneity and breakthrough innovation. In addition, effectuation has a stronger moderating effect on the positive correlation between TMT heterogeneity and breakthrough innovation than causation.
Originality/value
This study extends the upper echelons theory to explain how the characteristics of TMTs affect firm innovation. Specifically, the authors explore the TMT heterogeneity–breakthrough innovation relationship from the perspectives of information processing and core competence and reveal the boundary condition of strategic decision-making logic in the correlation between TMT heterogeneity and breakthrough innovation. In this vein, the authors contribute to the literature by untangling the internal mechanisms between TMT heterogeneity and breakthrough innovation and extending the discussion on effectuation theory from the entrepreneurship domain to the innovation field. Furthermore, the research findings can provide helpful implications for TMTs to manage breakthrough innovation effectively.
Details
Keywords
Abir Zouari, Damien Chaney and Romdhane Khemakhem
This study aims to explore the concept of institutional orientation for B2B firms, defined as their ability to understand and adapt to the institutional factors of foreign…
Abstract
Purpose
This study aims to explore the concept of institutional orientation for B2B firms, defined as their ability to understand and adapt to the institutional factors of foreign markets. It examines how internal and external moderators influence the relationship between institutional orientation and export performance.
Design/methodology/approach
This study used a purposive sampling survey targeting B2B 257 exporting firms, ensuring representation across company sizes, industries and international experience. The firms come from France and Tunisia, chosen for their institutional, cultural and economic differences.
Findings
This study finds that the relationship between institutional orientation and export performance is not supported. However, the study demonstrates that this relationship becomes significant when moderated by channel networking capability, structural organicity, customer dynamism and competitive intensity.
Originality/value
This study contributes to the literature by providing a more nuanced view of the relationship between institutional orientation and export performance in B2B firms and by exploring how internal and external contextual factors moderate it, an area that has not been thoroughly investigated.
Details
Keywords
Parinda Doshi, Priti Nigam and Bikramjit Rishi
This paper aims to validates a framework using the Uses and Gratifications Theory (UGT) to study the effect of values, i.e. Functional Value (FV), Social Value (SV), Emotional…
Abstract
Purpose
This paper aims to validates a framework using the Uses and Gratifications Theory (UGT) to study the effect of values, i.e. Functional Value (FV), Social Value (SV), Emotional Value (EV) and Monetary Value (MV), on the Patronage Intention (PI) of Social Network Users (SNU’s) with mediating role of Perceived Usefulness (PU).
Design/methodology/approach
A survey method was used to collect responses from 302 SNUs, and the variance-based structural equation method was used to understand the relationships among the constructs.
Findings
The results found a significant positive effect of FV and EV on Perceived Usefulness (PU) and MV and PU on Patronage intention (PI) of SNUs. Further, PU partially mediated the relationship of EV with PI.
Originality/value
This study used the UGT to understand the effect of values on the PI of SNUs. This research study contributes to the existing social networks/social media literature.
Details
Keywords
Jay P. Mulki and Divakar Kamath
Tolerance to ambiguity (TOLA) is a personal trait influencing one’s comfort and proficiency in navigating uncertain situations. While the concept of role ambiguity is…
Abstract
Purpose
Tolerance to ambiguity (TOLA) is a personal trait influencing one’s comfort and proficiency in navigating uncertain situations. While the concept of role ambiguity is well-established in sales literature, the broader trait of ambiguity has been largely overlooked in this context. In the dynamic landscape of modern business, uncertainty is a regular phenomenon, and navigating ambiguity is an invaluable skill. While salespeople are celebrated for their customer focus, negotiation skills and product knowledge, their capacity to embrace ambiguity-a skill that could be an important contributor to their success in the diverse global market is rarely studied. This study contributes by linking a salesperson’s TOLA and two well-established dimensions of emotional intelligence to adaptive selling behavior. Using responses from a sample of 209 employees of financial institutions in a large metropolitan city in India, this study shows that TOLA, understanding others' emotions and regulation of emotions positively influence a salesperson’s adaptive selling behavior. Further, results also point out that TOLA moderates the relationship between understanding other emotions and adaptive selling. To our knowledge, this is the first study that has explored the link between these two important skills of salespeople, thus extending TOLA as a critical construct to the sales field. Managerial implications and directions for future research are provided.
Design/methodology/approach
Using responses from a sample of 209 employees of financial institutions, a model was tested using structural equation modeling. A measurement model was used to assess the validity of the scales used in the study. A confirmatory factor analysis (CFA) was conducted using AMOS 28 with the scale items for understanding other’s emotions (UOE), regulation of emotions (ROE), adaptive selling behavior (ADPS), job performance (JOBP) and three mean-centered dimensions of the TOLA scale. A structural equation model was run using AMOS 28 to test the relationships among variables.
Findings
The study results show that TOLA has a strong positive relationship with adaptive selling. Further, results show that TOLA acts as a moderator in the relationship between understanding others’ emotions, a fact of emotional intelligence and adaptive selling behavior.
Research limitations/implications
To our knowledge this is the first study that explored the link between TOLA and adaptive selling, a critical predictor of sales performance. While the concept of role ambiguity is well-established in sales literature, the broader trait of ambiguity has been largely overlooked in this context. By establishing the link between these two important skills of salespeople, this study extends the concept of TOLA as a critical construct to the sales field.
Practical implications
Study results validate the important role of TOLA on salesperson’s ability to use adaptive selling behavior which is critical for sales performance. This study highlights the different ways sales professionals who possess a high TOLA can benefit. Field sales managers can play a crucial role in fostering a TOLA culture in the sale team and help leverage the relationship between TOLA, emotional intelligence and adaptive selling. By integrating qualities of TOLA into recruitment and training, managers can create a sales team that is not only effective in navigating uncertainties and thrive in dynamic and competitive business environments.
Originality/value
In sales settings, the concept of role ambiguity is well-established, but the broader trait of ambiguity has been largely overlooked and has rarely been part of sales research. A recent review of 15 studies on TOLA shows that almost all the studies used student samples and only a handful of them were done in organizational or sales settings. The current study aims to fill the gap in sales research by exploring how TOLA influences adaptive selling, one of the critical constructs in sales research.
Details
Keywords
Patricia Pilar Zirena-Bejarano, Gloria Parra-Requena, Abelardo David Quispe-Ambrocio and Willam Fernando Merma-Valverde
This article delves into the antecedents of business performance. The main aim of this study is to analyze the effect of knowledge transformation on business performance in firms…
Abstract
Purpose
This article delves into the antecedents of business performance. The main aim of this study is to analyze the effect of knowledge transformation on business performance in firms in the tourism industry and how cognitive and structural social capital heterogeneously moderate this relationship.
Design/methodology/approach
The empirical study was conducted on a sample of 300 firms from the tourism industry in Arequipa-Perú. The analysis was performed by means of partial least squares structural equation modeling, using the Smart PLS software.
Findings
Our findings show that knowledge transformation is key factor for increasing business performance. The results also highlight the significance of interorganizational relationships in this effect and the importance of analyzing each dimension of social capital separately. Thus, it is observed that cognitive social capital enhances the relationship between knowledge transformation and business performance, while (Sari and Indriani, 2023) structural social capital hinders it.
Practical implications
The findings assist practitioners in developing a shared culture, values and goals with their contacts to improve business performance. Furthermore, firms should establish bridging ties with external agents to avoid be stuck in excessively dense networks. Relationships with institutions can act as a bridging agent.
Originality/value
This paper analyses the unresolved question of how knowledge transformation affects the business performance of companies in the tourism sector as well as how different dimensions of social capital influence in this relationship. Addressing these two critical, but as yet unresolved questions, this study draws on absorptive capacity and social capital theories as an overarching framework to present a conceptual model that integrates both theories in order to analyze the effect of knowledge transformation on business performance in tourism firms and the role of structural and cognitive capital on this relationship.