Aditya Ranjan and Priya Chaturvedi
The digital era has revolutionized storytelling, creating intimate connections with audiences through diverse digital mediums. As a link between tradition and modernity, digital…
Abstract
The digital era has revolutionized storytelling, creating intimate connections with audiences through diverse digital mediums. As a link between tradition and modernity, digital storytelling enhances the conveyance of cultural values in our increasingly digitized world. Prioritizing user experience, customization, and seamless integration with social media, digital stories cater to physical and virtual tourists. The chapter explores the transformative impact of digital storytelling on heritage experiences and tourism. The chapter underscores how interactive storytelling immerses audiences, turning them passive observers into active participants. It emphasizes the need for rich, informative, and culturally sensitive content to preserve heritage essence. While storytelling's significance in tourism is acknowledged, comprehensive research on the implementation and impact of digital storytelling is imperative. Quality content curation is vital for effectively communicating cultural heritage. The chapter sheds light on the evolving landscape of digital storytelling and its nuanced influence on heritage tourism, stressing the ongoing necessity for thorough research in the domain.
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B.V. Clinton Wilson and D.S. Mohan Varma
Millions of people throughout the world have walking disabilities. Gait training is essential for helping people with locomotor disabilities regain their ability to walk and to…
Abstract
Purpose
Millions of people throughout the world have walking disabilities. Gait training is essential for helping people with locomotor disabilities regain their ability to walk and to improve their quality of life.
Design/methodology/approach
This study assesses the viability of a novel gait training device with able-bodied individuals and gauges the alterations that need to be made in the device for conducting trials with patients. It is a preliminary, single-gender, viability study with able-bodied individuals.
Findings
Aboutten able-bodied participants (all male, age: 28 ± 4 years old) completed the study. Almost all participants were able to complete the test. Participants undertook the training on the gait training device, and data were collected through subjective questionnaires based on safety, comfort, efficiency and satisfaction.
Research limitations/implications
The device requires additional cushioning and support as disabled patients are heavier than able-bodied individuals. The duration of the trial is kept short and can be prolonged when comfort-related issues are addressed. Gait issues are most observed in the older population. However, the device was primarily tested on a younger population to avoid risks.
Practical implications
The feedback from the participants will be used to make the required design changes for further clinical testing.
Social implications
Our work aims at developing a low-cost alternative for the expensive robotic gait training devices, as most clinics in the developing world are in need of affordable solutions for treating disabled patients.
Originality/value
The preliminary testing of the gait training device was successful and showed promise for further development of the device for training spinal injury and/or stroke patients.
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Tom A.S. McLaren, Erich C. Fein, Michael Ireland and Aastha Malhotra
The purpose of this study is to test whether presenting organizational change in a way that promotes the status quo will result in increased employee support for the change.
Abstract
Purpose
The purpose of this study is to test whether presenting organizational change in a way that promotes the status quo will result in increased employee support for the change.
Design/methodology/approach
Using quantitative methodology, categorical data were collected through an online cross-sectional survey in which 222 adult respondents participated. The items used vignette-based question blocks with fixed response options. Item responses were analyzed using an exact binomial test – focusing on the relationship between status quo bias and other responses to change communications.
Findings
The findings demonstrated that status quo bias has an association with employee sensemaking. These results suggest that status quo bias can be utilized by organizational leaders and change practitioners to endorse change efforts. Furthermore, it not only appears that promoting what is staying the same but also including a small reason to justify the change can bring additional advantage. Advertising a vision of radical transformation is problematic as it may actually heighten employee resistance.
Originality/value
This research explores and presents a convergence between organizational change management and behavioral economics – specifically, status quo bias. No other comparable study collecting data across a number of organizational change themes and critiquing existing change management models could be found during the preparation of this research effort.
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Manisha Singh and Fatima Qasim Hasan
This chapter addresses the complex interplay of ethics, privacy, and legal issues in the realm of data-driven marketing. Ethical and privacy concerns dominate marketers in today’s…
Abstract
This chapter addresses the complex interplay of ethics, privacy, and legal issues in the realm of data-driven marketing. Ethical and privacy concerns dominate marketers in today’s time of ever-expanding data and increasing data analysis sophistication. This chapter outlines the significance of data-driven marketing in the context of big data. It throws light on the challenges of data-driven marketing and also discusses the importance of data-driven marketing in value creation for the company as well as the consumer. This chapter underlines the key principles and legal structures guiding data-driven marketing practices. It also delves into the ethical dimensions of data, specifically its collection, analysis, and utilization. By analysing the above, this chapter suggests strategies for using data-driven marketing ethically and without compromising consumer privacy. This chapter, thus, aims to provide marketers with an extensive understanding of the ethical and legal considerations in data-driven marketing so that they can successfully use data-driven marketing, which is a powerful tool in the age of big data.
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The development of large language models (LLMs) has significantly enhanced capabilities in AI-powered text generation. The impact of this new technology, which is expected to…
Abstract
Purpose
The development of large language models (LLMs) has significantly enhanced capabilities in AI-powered text generation. The impact of this new technology, which is expected to significantly influence our work and private lives, on document creation is still largely unknown. This article is inspired by the article “What Kind of Science Can Information Science Be” by Buckland (2012).
Design/methodology/approach
Buckland’s (2012) considerations about the human’s central role in information science are applied to the question of how the human’s central role in documentation could be affected by the devolvement of LLMs. The Model of Documentation Activity (MoDA) (Donner, 2023) is used as a framework to evaluate the influence of LLM outputs as part of the documentation activity. LLM outputs are placed within the model after an analysis of their potential to be a document from conventional, functional and semiotic points of view.
Findings
An advanced and more detailed version of the MoDA, the MoDA2, is presented, which is intended to clarify the potential implications of LLMs on the documentation activity.
Originality/value
This article coins the term “artificially blended testimony” for LLM output as novel data provider along nature and testimony and demonstrates the value of the MoDA2 for exploring the impact of technological advances such as LLMs on the documentation process.
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Elanor Lucy Webb, Jane L. Ireland and Michael Lewis
Staff in secure mental health-care settings face unique occupational challenges that may conflict with their personal or professional moral code. Initial research has established…
Abstract
Purpose
Staff in secure mental health-care settings face unique occupational challenges that may conflict with their personal or professional moral code. Initial research has established the presence of moral injury in this population, though insight into the specific sources and driving factors at the root of this syndrome is limited. The purpose of this study was to identify potentially morally injurious events and associated risk factors for secure mental healthcare staff.
Design/methodology/approach
To address this gap, a three-round expert Delphi survey was conducted to gain consensus on the conceptualisation, types and drivers of potentially morally injurious experiences (PMIEs) for secure mental health-care workers. Health-care professionals and academics in the field were recruited.
Findings
A high level of consensus (= 80%) was achieved on several sources of moral injury, which related to aspects of the health-care system, the secure context, relational dynamics and individual practices, behaviours and attitudes. Experts also agreed on several items relating to the definition of a PMIE, the factors driving the occurrence of PMIEs and the factors increasing risk for the subsequent development of moral injury.
Practical implications
The findings suggest that current definitions of PMIEs may, in isolation, be too narrow, prompting the need to attend to the broad range of PMIEs experienced by secure mental health-care staff. In addition, recommendations for the primary and secondary prevention of moral injury in secure mental health-care staff are offered, recognising the particular need for intervention at a systemic level.
Originality/value
To the best of the authors’ knowledge, this study is the first to consider the range of sources of moral injury faced by staff providing for people with complex forensic and mental health needs.
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This study aims to analyze the impact of the virality of legal cases on social media on law enforcement. This research also aims to find a balance between virality and the value…
Abstract
Purpose
This study aims to analyze the impact of the virality of legal cases on social media on law enforcement. This research also aims to find a balance between virality and the value of justice in society so that it can have a positive impact on law enforcement.
Design/methodology/approach
The approach used in this research is a case approach. The case approach is used by analyzing the law enforcement process carried out by the police to the judge’s considerations (ratio dedicendi) in deciding legal cases that went viral on social media. The cases that became the research object were determined through the purposive sampling method.
Findings
The no viral no justice phenomenon is a form of community sympathy and concern in the digital space for injustice in the law enforcement process. As one of the countries with the largest number of social media users in the world, Indonesia has the potential for digital space to form large collective movements and contribute to upholding justice in a practical way. On the positive side, no viral no justice has succeeded in speeding up the law enforcement process and creating a transparent law enforcement process. From the negative side, no viral no justice does not guarantee and does not provide legal certainty and justice in the legal process (due process of law) because the law is influenced by strong public pressure.
Research limitations/implications
This research examines several legal cases that attracted public attention and went viral through the digital space in Indonesia.
Practical implications
The results of this research are useful for finding a balance between the principle of virality and the value of justice in society so that the no viral no justice phenomenon has a positive impact on law enforcement.
Social implications
For the community, the results and recommendations in this study can create and strengthen civic engagement in the law enforcement process through digital space. For law enforcers, especially police, prosecutors and judges, it is hoped that the results of this study will improve the quality of fair, transparent, fast and impartial law enforcement.
Originality/value
This research identifies and analyzes several legal cases that have gone viral so that the influence of the virality of legal cases and public pressure on law enforcement can be found.
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Michael Williamson, Jason Doyle, Brooke Harris-Reeves and Kevin Filo
Active supporters and the organisations they form are crucial stakeholders for football clubs. Previous literature has noted the increasing interest and positive outcomes…
Abstract
Purpose
Active supporters and the organisations they form are crucial stakeholders for football clubs. Previous literature has noted the increasing interest and positive outcomes associated with corporate social responsibility initiatives within sport organisations, which fans perceive and include employee wellbeing. Whilst scholars have explored various stakeholders’ perceptions of athlete wellbeing, an opportunity exists to understand how active supporters perceive athlete wellbeing programmes. Thus, the purpose of the current research was to explore the perceptions of A-League Men’s active supporters regarding an athlete wellbeing programme.
Design/methodology/approach
Informed by stakeholder theory, active supporters of the A-League provided their perceptions of the Player Development Programme (PDP) – the athlete wellbeing programme associated with professional football in Australia. Data were collected through open-ended questions within an online survey and analysed through inductive thematic analysis.
Findings
Three themes were generated that answer the research question: impactful and beneficial; worthy of more attention and promotion and limited understanding. These themes underscore the positive impact of the wellbeing programme on both the club and its athletes whilst highlighting the necessity for increased programme visibility within the club and the broader community.
Originality/value
The current study’s findings contribute to the sport management literature by exploring active supporters’ perceptions of an athlete wellbeing programme in football. Since athlete wellbeing is essential for active supporters, including wellbeing initiatives within the club’s corporate social responsibility initiatives could produce positive marketing and sponsorship outcomes for clubs.
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Akashdeep Joshi, Dinesh Kumar, Shabnam Bhagat and Nidhi Suthar
Innovative technologies have gained popularity in recent years as a means of improving workers' general well-being at work. Among these exciting new technologies is virtual…
Abstract
Innovative technologies have gained popularity in recent years as a means of improving workers' general well-being at work. Among these exciting new technologies is virtual reality (VR). With a focus on enhancing individual performance, this chapter explores the application of VR as a human resource (HR) intervention to improve spirituality in the workplace. To offer a theoretical foundation for comprehending the possible effects of VR interventions on workplace spirituality, this chapter thoroughly evaluates the literature on mindfulness, quantum consciousness and workplace spirituality. By integrating VR technology with the ideas of these theoretical frameworks, HR professionals may create interventions that foster employee effectiveness, resilience and personal growth. It has also been suggested that HR managers employ VR mindfulness and meditation sessions, virtual retreats, values alignment workshops, empathy-building simulations and spiritual reflection spaces as practical VR interventions to enhance workplace spirituality. To illustrate the usefulness of VR in enhancing workplace spirituality, a few companies that have successfully implemented VR therapies are also cited. Lastly, the challenges and moral dilemmas associated with utilising VR to promote workplace spirituality have been examined. These include privacy difficulties, possible biases in VR content and the requirement for ongoing evaluation and feedback techniques. This chapter highlights how VR has the potential to be a game-changing tool for improving workplace spirituality and boosting individual effectiveness.