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This chapter focuses on unearthing the metaverse technology impacts on banking services, both the underlying opportunities it brings and the challenges it imposes, along with its long-term effects on the industry. The tremendous strides made in the field of technology have impacted every industry, and banking is no different. Metaverse technology further catapults banking services into an unknown realm of possibilities and challenges since the advent of modern technology. Metaverse technology is an upcoming virtual interconnected universe where users can connect with each other and digital entities at the same time in real time. Banking will open up a lot of avenues to redefine customer experience, build new financial products and make the customers sticky. Deploying metaverse technology in a banking system comes with a whole host of challenges, including technical complexity, security, privacy and compliance. More insights on the dos and don'ts of this as well as what to measure in terms of success would be found by looking at cases from those banks that have successfully rolled out metaverse technology. So, for banks to come out of their shells and sustain themselves in a competitive world of financial services, understanding metaverse technology in banking is essential. This chapter attempts to uncover the subtlety of metaverse technology on banking services, their promise and perils and the consequences that may stick with this industry forever.

This study aims to examine how integrating Tri Hita Karana principles – Parahyangan (spiritual harmony), Pawongan (social harmony) and Palemahan (environmental harmony) – influences accounting practices and organisational change to combat corruption in Bali’s government institutions, with potential broader applications.

Semi-structured interviews with 21 departmental leaders were analysed using thematic analysis to understand how Tri Hita Karana principles are embedded in accounting and governance practices.

The integration of Tri Hita Karana principles fosters ethical behaviour, transparency and accountability. Parahyangan strengthens spiritual accountability in financial reporting, Pawongan enhances collaborative oversight and Palemahan promotes sustainable decision-making, reducing corruption linked to resource misuse. These principles offer a holistic anti-corruption approach that extends beyond compliance, showing potential adaptability in diverse contexts.

While context-specific to Bali, the Tri Hita Karana principles reflect universal values of integrity and sustainability. Further research is needed to adapt these principles to different cultural and organisational environments.

Insights from this study guide policymakers in incorporating cultural values into governance to enhance ethical practices, especially in regions with weak regulatory frameworks.

This study highlights how local wisdom like Tri Hita Karana can drive ethical governance, providing a model adaptable to various contexts for sustainable anti-corruption efforts.

This study shows how cultural values can enhance anti-corruption efforts, offering a framework adaptable to diverse global settings.

The Philippines has a long history of scientific and technological development from pre-colonial times through Spanish and American rule, marked by periods of both progress and neglect. In response to the growing importance of science and technology (S&T), the country established the National Science Development Board (NSDB) in 1958, which evolved into the Department of Science and Technology (DOST) in 1987. This transition facilitated significant advancements in research and technology through substantial investments. Despite these efforts and progress, challenges such as inadequate infrastructure, limited funding and insufficient human resources continue to hinder the sector’s growth and global competitiveness The purpose of this study is to analyze the evolution of S&T policies in the Philippines, assess innovation and research outputs, and identify key growth areas to provide insights that can guide policymakers in enhancing the country’s global competitiveness

This review analyzed available literature, government reports, policy documents and data from the Global Innovation Index (GII) and SCImago Journal and Country Ranking (SJR) to trace the evolution of S&T policies in the Philippines, identify growth areas and assess innovation and research outputs, providing insights to guide policymakers in enhancing the country’s global competitiveness.

The study highlights the challenges that remain in infrastructure, funding and human resources despite significant investments in S&T to enhance global competitiveness. The scarcity of skilled professionals such as scientists, researchers and engineers was particularly concerning, emphasizing the need for increased investment in education and training programs. It also underscored the importance of sustained support, funding and collaborations between government, academia and industry innovation, technological progress and sustainable growth in the global S&T sector.

The review provides a roadmap for advancing the Philippines’ S&T sector, emphasizing the need to overcome ongoing challenges. To fully realize its potential, the country should boost R&D investment, improve science education and strengthen the innovation ecosystem. Collaboration among policymakers, industry leaders and academic institutions is essential to build on past successes and develop a more dynamic and resilient S&T landscape for the future.

The objective of this study is to grasp the strategic decisions made by Haidilao during the COVID-19 pandemic and the effect on its business performance. It seeks to evaluate the company’s adaptability and resilience, understand the significance of effective regional management and draw lessons for businesses operating in crisis situations.

This case study provides an in-depth analysis of the strategic decisions made by Haidilao in the face of rapid expansion and COVID-19’s impact. It scrutinizes Haidilao’s shift from expansion to contraction, the execution of the “Woodpecker Project,” and the reinstatement of a regional management system.

This case study is suitable for MBA courses.

Teaching notes are available for educators only.

CSS11: Strategy.

This study aims to investigate the dynamics of democratic governance in South Africa and Ethiopia within the framework of Africa Agenda 2063 (AA2063), including how political polarisation and populism shape the democratisation process.

A mixed-methods approach integrates quantitative analysis using the Varieties of Democracy (V-Dem) data set with qualitative case studies from South Africa and Ethiopia. Cohort analysis, comparative analysis and descriptive statistics revealed patterns and trends in democratic transformation, how groups evolve over time and the momentum needed for both countries to achieve the goals of AA2063.

This study found that the political landscapes of South Africa and Ethiopia are significantly shaped by the emergence of democracy, political polarisation and populist parties. Considering the 10-year expected outcomes outlined in AA2063, the findings show that South Africa achieved 84% of its 10-year democratic governance policy goals, whereas Ethiopia reached only 25%. South Africa, despite demonstrating a strong commitment to clean elections, has experienced significant political polarisation and the rise of populist movements. In Ethiopia, the shift towards one-man governance has significantly diverted the country’s trajectory from liberal democratic aspirations to undemocratic practices.

The findings provide actionable policy recommendations aimed at building resilient democracy against political polarisation and populism.

This study highlights the vital role of informed citizens in safeguarding democratic practices.

This study makes a significant contribution through a rigorous comparison of democratic practices in South Africa and Ethiopia by elucidating the critical factors that shape their differing levels of democratic maturity. The analysis uncovers the impact of political polarisation and populism on governance by employing a comprehensive array of democratic indicators to provide a nuanced understanding of these dynamics.

The unfolding story of Boeing enables increased understanding of what transpired, of how what happened. That understanding enables fuller, more nuanced, specific, and useful recommendations for organizational leaders everywhere.

Compiling key events in Boeing’s migration from symbol of acclaimed quality products to a troubled maker of a repeatedly (and fatally so) flawed product ground interpretation and extraction of lessons for organizational leaders.

Restoring Boeing’s legacy of trust and industry leadership would demand more than words. It will demand rethinking strategic direction and implementation, such as restructuring its work systems, particularly the decision-making processes, and aligning them with long-term goals of quality, safety, and innovation. Boeing needs a coordinated effort to rebuild its culture, an effort necessarily comparable to the effort it employed to disassemble it.

This paper assists readers in understanding what underlies the Boeing story, indeed the Boeing tragedy. The facts testify to the decay and rot at Boeing. The facts alone, even when combined with first pass “sense making” under headings such as “culture” and “short term focus”, do not adequately explain what produced the facts. This paper attempts to provide that explanation in the service of furthering learning and improving future actions by organizational leaders, especially concerning their development and implementation of strategy.

Boeing offers a cautionary tale-fatality, destruction of value, and erosion of employee well-being. Organizing this tale, as the article does, through both application of theory and extraction of lessons, moves the tale beyond frightening to understanding of underlying leadership and of how to avoid replicating Boeing's tragedy.

This paper assists readers in understanding what underlies the Boeing story, indeed the Boeing tragedy. The facts testify to the decay and rot at Boeing. The facts alone, even when combined with first pass “sense making” under headings such as “culture” and “short term focus”, do not sufficiently explain what produced the facts. This paper attempts to provide that explanation in the service of furthering learning and improving future actions by organizational leaders, especially concerning their development and implementation of strategy.

This study explores if and how manufacturing firms can achieve an effective interaction between digitalization and sustainability (in economic, social and environmental terms). The main aim of the study is to understand the extent and nature of the interaction between digitalization and sustainability processes and how business firms manage this interaction.

A qualitative, in-depth, single case study approach is adopted, drawing upon the Actors-Resources-Activities (ARA) framework proposed by IMP studies. The case of Beta – a manufacturer in the mechatronic sector – is longitudinally analyzed via data collected from sustainability reports and interviews.

Beyond unveiling the main challenges and intervening factors to accomplish digital-sustainable interaction, the study highlights the need for firms to strategically plan and integrate digital and sustainable initiatives to foster such symbiotic interaction, emphasizing the role of activities, actors and resources in achieving a cohesive digital-sustainable journey.

The originality of the research relies upon the longitudinal perspective on the interaction between digitalization and sustainability and the adoption of an IMP-based approach referring to the ARA framework, which finally lead to novel contributions in both academic and managerial terms.

The paper aims to close a literature gap by proposing a comprehensive conceptual soft skills competency framework for enhancing graduate intern employability through the cultivation of employability capital.

The study employed a theoretical inquiry and delved into the existing literature on employability, soft skills competencies and employability capital to establish a comprehensive foundation to formulate the conceptual framework. A content analysis of existing empirical studies was conducted to derive a generic list of employers’ required soft skills. A Delphi technique was employed to harness expert consensus and insights into the derived framework.

Employability capital can be cultivated in the setting of work-integrated learning programmes and synergised through emotional and social intelligence interventions to enhance soft skills competency and graduate employability.

The soft skills identified may overlook other important skills required by employers. Increasing participation in the Delphi study could yield additional valuable insights. Validation of the framework is needed in practical settings to understand its effectiveness and applicability to real-world organisational needs.

This study significantly enhances understanding of the role of employability capital in soft skills competency development and graduate employability through work-integrated learning programs and self-development. In addition, the framework has the potential to positively impact the employer-employee relationship.

The key theoretical contribution is a soft skill development framework that offers employers and graduates a means to identify and address deficiencies through WIL and self-development.

This article highlights the recipient of the Exemplary PDS Award given by the National Association of School–University Partnerships. In 2024, the University of North Carolina Wilmington's Watson College of Education (WCE) PDS School–University Partnership with Isaac Bear Early College (IBEC) and Southeast Area Technical (SEA-Tech) High School were recognized for their collaborative work. This article highlights the structures and major activities involved in a longstanding, successful PDS partnership.

The article is derived from the award proposal and written in an informative, narrative style, embedding references to each of the NAPDS 9 Essentials to assist in highlighting key aspects of the partnership.

Due to the nature of this piece, there are no research findings.

This article draws additional attention to various aspects of this exemplary partnership and may inspire future nominations.