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Employee voice is crucial for organizations to identify problems and make timely adjustments. However, promoting voice in organizations is challenging. This study aims to investigate how social media use (SMU) in the workplace affects employee voice by examining its intrinsic mechanisms and boundary conditions. Specifically, this study examines the mediating roles of social identifications and the moderating effects of job-social media fit on the relationship between SMU and social identifications.

This study conducted a survey of 348 employees in China.

First, SMU affects voice through social identifications. Second, distinct identifications have different effects on voice, such that organizational identification positively affects employee voice, while relational identification positively affects promotive voice and negatively affects prohibitive voice. Third, when social media is highly suitable for the job, the positive effect of work-related SMU on organizational identification is strengthened, while the positive effect of social-related SMU on organizational identification is weakened.

The results indicate that different identifications have distinct impacts on voice. Additionally, this study reveals a double-edged sword effect of SMU on voice through different social identifications. Further, job-social media fit moderates the relationship between SMU and social identifications. These findings have important implications for organizations adopting social media.

While the phenomenon of technostress has received significant attention from researchers in recent years, empirical findings concerning the consequences of specific forms of techno-stressors have remained scattered and contradictory. The authors aim to integrate the conclusions of previous studies to understand the effects of specific techno-stressors on strain and job performance.

This study employs meta-analytic techniques to calibrate the findings of 67 studies investigating more than 63,100 employees.

In general, not all techno-stressors have adverse effects. In particular, techno-uncertainty does not impact job performance. In addition, relative weight analyses reveal the relative importance of techno-complexity and techno-insecurity as predictors of both strain and job performance. Finally, this study finds that the effects of specific techno-stressors on job performance vary depending on research participants' gender, educational attainment and employment status.

First, this study provides a more nuanced view of the effects of specific techno-stressors. Second, this research clarifies the relative importance of specific techno-stressors as predictors of strain and job performance. Finally, this study reveals the moderating effects of demographic variables on the relationships between specific techno-stressors and job performance.

This paper aims to explore how psychological perceptions and family situations drive women into necessity- or opportunity-based female entrepreneurship (NBFE or OBFE) and the moderating role of gender equality.

This study adopts multilevel logistic regression analysis to examine relationships based on a sample of 6,843 women across eight developing countries drawn from the Global Entrepreneurship Monitor (GEM).

The findings suggest that capability and opportunity perceptions positively affect NBFE and OBFE. Family responsibility burden positively affects NBFE and has a U-shaped relationship with OBFE. Household income negatively affects NBFE but positively affects OBFE. Gender equality weakens the U-shaped relationship between family responsibility burden and OBFE but strengthens the positive relationship between capability perception and NBFE and between opportunity perception and NBFE.

The study highlights the need for targeted policies and support that consider the distinct antecedents and mechanisms of NBFE and OBFE, as well as the importance of promoting gender equality and entrepreneurial education to empower women in their entrepreneurial endeavors. A limitation of this study is the reliance on older data from the GEM, which may not fully capture the current dynamics of developing societies. While the study provides valuable insights, future research should incorporate more recent data to enhance the applicability of the results.

This study deepens the understanding of antecedents of NBFE and OBFE, breaking through the existing literature that neglects the heterogeneity of female entrepreneurship (FE).

Service failures have increased considerably in recent years, as seen by the rising number of consumer complaints. Service failure is unavoidable owing to human involvement in service delivery. This study aims to examine the relationship between perceived service recovery justice and brand evangelism of banks directly and indirectly through mediating customer forgiveness. As well as this study examines the moderating role of religiosity in the relationship between perceived service recovery justice and customer forgiveness.

The data collected from 384 bank customers in Egypt were evaluated using the partial least squares structural equation modeling method.

The results confirmed that perceived distributive, interpersonal and informational service recovery justice significantly affects banks’ customer forgiveness and brand evangelism. Moreover, customer forgiveness partially mediated the positive relationship between perceived distributive, interpersonal and informational service recovery justice and brand evangelism of banks. In addition, religiosity moderated the relationship between interpersonal and informational service recovery justice and customer forgiveness.

This study is unique in banking because it goes beyond emotion and cognition to examine responses such as evangelism. Furthermore, to the best of the authors’ knowledge, it is the first study to investigate the mediating effect of forgiveness and the moderating role of religiosity in banking.

A substantial amount of research has examined the firm value impact of corporate social responsibility (CSR). Nevertheless, the findings have been inconsistent, prompting researchers to identify contingencies under which the impact varies. This study examines how information technology (IT)-enabled knowledge capabilities moderate the relationship between CSR and firm value.

We conducted the ordinary least squares (OLS) regression analysis on a sample of S&P 500 companies spanning from 2010 to 2017. We employed additional methods to test the robustness of the results, including the generalized method of moments (GMM) estimator and the two-stage least squares (2SLS) method.

The results show that IT-enabled absorptive capability (IT-AC) and IT-enabled social integration capability (IT-SIC) positively moderate the CSR–value relationship. Further, their moderating effects vary in distinct ways when environmental dynamism changes, hinting at the distinct underlying rationales behind the moderating roles of IT-AC and IT-SIC.

This study improves the understanding of the business value of CSR and IT. It has limitations in generalizability due to the use of secondary data.

This study provides practical guidelines to managers about how to strategically leverage IT resources for the creation of CSR value.

Encouraging businesses to enhance their CSR efforts and uphold sustainability extends beyond our immediate benefit and impacts future generations as well. However, due to an imbalance between costs and returns, companies often refrain from being wholeheartedly devoted to CSR. Our insights on guiding companies to derive more value from CSR can inspire their greater investment in CSR. Meanwhile, companies can obtain additional returns from deployed IT.

This study extends the IT business value literature by revealing how IT generates firm value in the context of CSR. It also adds critical insights into the mixed findings in previous research regarding the CSR–firm value link. The study’s findings offer useful guidance on the strategic deployment and utilization of IT resources to facilitate the creation of CSR value.

Examining the impacts and specific paths of the green credit policy on the ESG peer effect of brown firms from the behavioral economics perspective.

We selected A-share listed companies from 2009 to 2022 as the research sample and constructed a difference-in-differences (DID) estimation model based on the issuance of the “Green Credit Guidelines” in 2012 as a natural experiment. From the perspective of behavioral economics, we examined the impact of green credit policies on the peer effect of ESG responsibility fulfillment of brown enterprises and the specific paths.

We find that the green credit policy significantly enhances the ESG peer effect of brown firms, which is asymmetric under a multilevel contextual reference.

We construct a peer ESG normative objective model under the new LIM framework, prove the existence of Nash equilibrium under any peer preference parameter ß and consider the peer ESG utility maximization function under green finance shocks.

This study aims to provide a systematic literature review on contemporary women-centric accounting research through the lens of gender diversity, equity and inclusion.

The authors reviewed 210 papers published in 44 accounting journals between 2015 and 2023, using a modified version of Shields (1997) framework that profiles a detailed analysis of gender accounting topics across research settings, sample settings, jurisdiction, theories, research methods and data analysis techniques.

The review highlights an imbalance in research attention, with a predominant focus on gender diversity in governance, followed by gender equity, leaving gender inclusion relatively underexplored. The studies show notable progress in gender diversity within corporate leadership, demonstrating its positive impact on performance, audit quality, reporting and environmental, social and governance considerations. Nonetheless, women in the accounting profession continue to face challenges to equitable opportunities and inclusion, predominantly driven by gender stereotypes, patriarchal systems and motherhood impacts.

This research offers valuable insights that extend beyond academia, with practical implications for policy and corporate practice. The findings highlight the pressing need to reassess corporate cultures that devalue feminine occupational norms and inclusivity, particularly for women balancing family responsibilities. The authors recommend that firms go beyond increasing gender representation to actively address challenges and adopt policies that foster a genuine equitable and inclusive workplace in accounting.

This research adds to the current gender accounting dialogue by providing an in-depth profiling analysis of existing studies. The authors highlight often-overlooked barriers to gender equity and inclusion, emphasising the need to address them to fully realise the benefits of gender diversity at workplace.

This study aims to investigate the effect of top management team (TMT) stability on outward foreign direct investment (OFDI) of Chinese firms and the moderating effects of state ownership and managerial ownership on this relationship.

An empirical analysis based on the ordinary least square regression model is conducted using Chinese A-share listed firms that engaged in OFDI from 2008 to 2021.

TMT stability has a positive effect on firms’ OFDI. Moreover, state ownership significantly strengthens the positive relationship between TMT stability and OFDI, while managerial ownership weakens this positive relationship.

The findings help firms to effectively retain TMT talents and promote the smooth internationalization of firms, thereby enhancing their long-term development capabilities and competitive advantages.

This study expands the investigation of the factors influencing OFDI at the micro level of the TMT, providing valuable decision-making insights for firms.

Due to increasing interest in sustainability, consumers prioritize environmentally friendly consumption across various service sectors. This study aims to examine how environment-related attributes of food delivery services affect customer behavior. Specifically, the authors use the stimulus-organism-response framework to explore how environmentally friendly food packages correlate with customers’ environmental support and patronage behavior.

The authors collected data from US food delivery service customers. To test the hypotheses, the authors used partial least squares structural equation modeling.

The authors find that customers’ perceptions of the environmental friendliness of food packages influence their satisfaction and trust, which in turn affect their environmental support and patronage behaviors. Also, customers’ trust and satisfaction mediate the relationship between their food consumption experience and its outcomes. The authors further explore demographic factors that influence the proposed relationships.

Due to the popularity of food delivery services, this study has theoretical and practical implications for restaurant service providers and highlights the potential of environmentally friendly packaging to increase both environmental support and loyal behavior.

This research is aimed to examine how environmental pollution affects consumers' preference for self-improvement products.

Through a series of three experimental studies, this research substantiates our hypotheses by employing various manipulations of environmental pollution and examining different types of self-improvement products.

The research demonstrates that environmental pollution enhances consumers' preference for self-improvement products via the mediation of perceived environmental responsibility. And the effect is negatively moderated by social equity sensitivity.

The recurrent incidence of environmental pollution has elicited significant concern among the general public and academic scholars. An overwhelming majority of research examining the impact of pollution on consumer behavior has concentrated on its influence on environmentally friendly and healthy consumption patterns. Nevertheless, the current research proposes that pollution fosters a preference for products associated with self-improvement, mediated by perceived environmental responsibility, with the effects being moderated by social equity sensitivity.