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With the development of Web information systems, steel e-commerce platforms have accumulated a large number of quality objection texts. These texts reflect consumer dissatisfaction with the dimensions, appearance and performance of steel products, providing valuable insights for product improvement and consumer decision-making. Currently, mainstream solutions rely on pre-trained models, but their performance on domain-specific data sets and few-shot data sets is not satisfactory. This paper aims to address these challenges by proposing more effective methods for improving model performance on these specialized data sets.

This paper presents a method on the basis of in-domain pre-training, bidirectional encoder representation from Transformers (BERT) and prompt learning. Specifically, a domain-specific unsupervised data set is introduced into the BERT model for in-domain pre-training, enabling the model to better understand specific language patterns in the steel e-commerce industry, enhancing the model’s generalization capability; the incorporation of prompt learning into the BERT model enhances attention to sentence context, improving classification performance on few-shot data sets.

Through experimental evaluation, this method demonstrates superior performance on the quality objection data set, achieving a Macro-F1 score of 93.32%. Additionally, ablation experiments further validate the significant advantages of in-domain pre-training and prompt learning in enhancing model performance.

This study clearly demonstrates the value of the new method in improving the classification of quality objection texts for steel products. The findings of this study offer practical insights for product improvement in the steel industry and provide new directions for future research on few-shot learning and domain-specific models, with potential applications in other fields.

The stereotypical assumptions of what it means to be hegemonically masculine and to be a leader are aligned in current society, potentially creating role incongruity for anyone who does not fit into this definition. The purpose of this study is to investigate whether masculine and feminine leadership traits of men and women hospitality managers affect employees’ intention to trust leaders and organizational attractiveness.

Explanatory mixed methods were used. First, two experiments (Study 1 = woman manager, n = 137; Study 2 = man manager, n = 117) were conducted with current hospitality employees to test the interaction of masculine versus feminine enactment and the leadership gender composition (3%, 23% or 53% women) on organizational attractiveness and intent to trust the leader. Results did not align with the theories; therefore, three focus groups were held with 13 current hospitality employees.

Results indicate a shift toward the preference for communal (feminine) characteristics in hospitality leadership with a balance of masculine traits.

The influence of managers’ gender-related behaviors on trust and organizational attractiveness goes beyond their physical gender traits, indicating that gender plays a more crucial role than previously understood.

By using role congruity theory and hegemonic masculinity, this study offers a nuanced understanding of masculine and feminine gender enactment and broadens leadership theory by including the perspectives of nonhegemonic men and assertive women.

Creativity plays a crucial role in interpersonal conflict within organizations, yet little research has explored its antecedents in this context. This study aims to investigate power and gender as the main determinants of creativity in interpersonal conflict within organizational contexts.

Two studies were conducted. The first study involved 226 employees from various organizations (M_age = 39.39, SD = 10.39), whereas the second study used a conflict simulation with 160 participants (M_age = 36.90, SD = 10.45) forming dyads. Both studies investigated the impact of relative power (i.e. having more power than the other person) on creativity in conflict, with a focus on the moderating role of gender. Study 2 also manipulated contextual creativity, which served as an additional moderator in this relationship.

Results largely supported our hypotheses, indicating a positive relationship between relative power and creativity in conflict. Importantly, this relationship was stronger among women. Study 2 further focused on the distinct dimensions of creativity, highlighting differences between idea originality and effectiveness.

The findings hold practical significance for organizational leaders and conflict resolution practitioners, and they further underscore the importance of considering gender dynamics in conflict resolution processes within organizations.

This research contributes novel insights into the understanding of creativity within organizational conflicts, emphasizing the interplay between relative power, gender and creativity. Additionally, the exploration of different dimensions of creativity (i.e. originality and effectiveness) adds depth to existing literature in this area.

Framing by dual concern theory (DCT), this study aims to examine how personality traits influence conflict resolution strategies and their impact on fascination and relationship maintenance among romantic partners within the unique context of romantic travel. By focusing on the influence of the travel environment, this research explores how shared travel experiences may alter typical relationship dynamics.

Using composite-based structural model analysis and importance–performance map analysis (IPMA), the study prioritizes factors contributing to relationship quality, with a specific focus on how the travel environment shapes gender differences in conflict resolution preferences. IPMA ranks these traits and strategies based on their impact on fascination and relationship maintenance in a travel context. Data were collected from romantic partners during travel and analyzed for gender-specific trends.

The findings reveal that personality traits, particularly openness, play a critical role in shaping conflict resolution strategies such as integrating, obliging and compromising, which in turn enhance fascination and relationship maintenance. Factors such as openness should be prioritized for their significant impact on relationship quality, especially among women, while integrating, agreeableness and obliging are likely to be more influential among men. In addition, the study highlights gender differences in conflict resolution preferences and their impact on relationship dynamics.

This study extends DCT by demonstrating how the romantic tourism environment influences established relationship dynamics, particularly the role of personality traits in conflict resolution. It offers novel insights into how travel settings affect the maintenance of romantic relationships, revealing that relationship practices can shift during travel. Practically, tourism practitioners and destination marketers can leverage these findings by designing romantic travel experiences that foster collaborative conflict resolution and address gender-specific needs. Policymakers are encouraged to create supportive environments for romantic travelers, enhancing satisfaction and relational outcomes.

本研究以双重关注理论为框架, 探讨了在浪漫旅行的独特背景下, 人格特质如何影响冲突解决策略以及其对浪漫伴侣之间的吸引力和关系维持的影响。通过关注旅行环境的影响, 本研究探讨了共享旅行体验如何改变典型的关系动态。

该研究使用基于复合的结构模型分析和重要性——绩效图分析（IPMA）, 优先考虑影响关系质量的因素, 特别关注旅行环境如何塑造在冲突解决偏好中的性别差异。IPMA根据这些特征和策略在旅行环境中对吸引力和关系维持的影响来对其进行排名。在旅行过程中从浪漫伴侣那里收集数据, 并分析特定性别的趋势。

研究结果显示, 人格特质, 特别是开放性, 在制定冲突解决策略（如整合、乐于助人和妥协）方面发挥着关键作用, 这反过来又增强了吸引力和关系维持。开放性等因素应优先考虑, 因为其对关系质量有重大影响, 特别是在女性中, 而整合性、亲和性和乐于助人在男性中可能更具影响力。此外, 该研究还强调了冲突解决偏好中的性别差异及其对关系动态的影响。

本研究通过展示浪漫旅游环境如何影响既定的关系动态, 特别是人格特质在解决冲突中的作用, 扩展了双重关注理论。它为旅行环境如何影响浪漫关系的维持提供了的全新见解, 揭示了旅行过程中关系实践可能会发生变化。实际上, 旅游从业者和目的地营销人员可以通过设计浪漫的旅行体验来利用这些发现, 这些体验可以促进合作解决冲突, 满足特定性别的需求。鼓励政策制定者为浪漫旅行者创造支持性环境, 提高满意度和关系成果。

Enmarcado en la teoría de la doble preocupación, este estudio examina cómo los rasgos de personalidad influyen en las estrategias de resolución de conflictos y su impacto en la fascinación y el mantenimiento de la relación entre parejas románticas dentro del contexto único de los viajes románticos. Al centrarse en la influencia del entorno del viaje, esta investigación explora cómo las experiencias de viaje compartidas pueden alterar la dinámica típica de las relaciones.

Mediante el análisis de modelos estructurales basados en composiciones y el Análisis de Mapas de Importancia-Rendimiento (IPMA), el estudio prioriza los factores que contribuyen a la calidad de las relaciones, centrándose específicamente en cómo el entorno del viaje determina las diferencias de género en las preferencias de resolución de conflictos. El IPMA clasifica estos rasgos y estrategias en función de su impacto en la fascinación y el mantenimiento de la relación en un contexto de viaje. Se recogieron datos de parejas románticas durante el viaje y se analizaron en busca de tendencias específicas de género.

Los resultados revelan que los rasgos de personalidad, en particular la apertura, desempeñan un papel fundamental en la conformación de estrategias de resolución de conflictos como la integración, la obligación y el compromiso, que a su vez potencian la fascinación y el mantenimiento de la relación. Factores como la apertura deberían ser prioritarios por su impacto significativo en la calidad de las relaciones, especialmente entre las mujeres, mientras que la integración, la complacencia y la actitud servicial son probablemente más influyentes entre los hombres. Además, el estudio destaca las diferencias de género en las preferencias de resolución de conflictos y su impacto en la dinámica de las relaciones.

Este estudio amplía la teoría de la doble preocupación al demostrar cómo el entorno turístico romántico influye en la dinámica de las relaciones establecidas, en particular en el papel de los rasgos de personalidad en la resolución de conflictos. Ofrece nuevas perspectivas sobre cómo el entorno del viaje afecta al mantenimiento de las relaciones románticas, revelando que las prácticas relacionales pueden cambiar durante el viaje. En la práctica, los profesionales del turismo y los comercializadores de destinos pueden aprovechar estos resultados para diseñar experiencias de viajes románticos que fomenten la resolución colaborativa de conflictos y aborden las necesidades específicas de cada sexo. Se anima a los responsables políticos a crear entornos propicios para los viajeros románticos, mejorando la satisfacción y los resultados relacionales.

Storytelling-driven messaging for luxury hotels is a robust social media marketing strategy to boost electronic word of mouth (e-WOM) and induce visit intention. This paper focuses on individual-related characteristics related to imagery processing and explores their relationship with brand trust and narrative transportation. Gender is examined for its potential moderating impact on relationships revolving around e-WOM intent formation.

This study employs the partial least squares-structural equations modelling (SEM) and multi-group analyses (MGA) approaches to examine consumer responses to luxury hotel brands’ Instagram marketing. Data from 268 responses to an online survey was analyzed on Smart PLS4.

Results confirm that comprehension fluency, imagery fluency and narrative transportation are predictors of brand trust. Additionally, brand trust and narrative transportation impact e-WOM intention. The impact of narrative transportation on e-WOM intention is relatively stronger in men; while women exhibit a stronger impact of brand trust on e-WOM intention.

It is recommended that luxury hotel brands create content which is easy to comprehend and also capable of inducing mental imagery, to boost the narrative transportation effect. Content should be tailored to target specific gender segments to enhance e-WOM effectiveness. Detailed strategies for segment-specific content are discussed in the paper.

This study demonstrates how gender differences shape consumer responses to brand storytelling on Instagram, particularly for luxury hotels, filling a notable gap in extant literature.

Amidst the ongoing digital transformation in the maritime industry, this study aims to interrogate the application of electronic certification (e-certification) to seafarers globally.

Data and methodological triangulation were used in the study. This included a scoping review to analyze the components of effective e-certificates; document analysis to evaluate the nature and functions of the international legal framework of seafarers’ e-certification and thematic and statistical analyses of responses from survey questionnaires and interviews to examine the merits, demerits and challenges to global implementation of seafarers’ e-certification. A modified Unified Theory of Acceptance and Use of Technology (UTAUT) model was used to determine the stakeholders’ usage behavior regarding seafarers’ e-certification.

The results revealed several merits associated with the implementation of seafarers’ e-certificates, outweighing the presence of certain drawbacks. It also identified various challenges to global application along with potential solutions. Despite the strong industry support for the entire replacement of seafarers’ traditional printed certificates with e-certificates, the study concludes that the coexistence of both formats will persist until crucial challenges are effectively addressed. The International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), 1978, as amended, along with the relevant International Maritime Organization (IMO) guidelines, functions as the international legal framework for the effective global application of electronic certification for seafarers.

The study addresses a significant aspect of the contemporary digital transformation of seafarers’ certification under the STCW Convention, 1978, as amended.

This study provides a comprehensive overview of the research landscape of Kansei engineering (KE) within the domain of emotional clothing design. It explores the pivotal technologies, challenges and potential future directions of KE, offering application methodologies and theoretical underpinnings to support emotional clothing design.

This study briefly introduces KE, outlining its overarching research methodologies and processes. This framework lays the groundwork for advancing research in clothing Kansei. Subsequently, by reviewing literature from both domestic and international sources, this research initially explores the application of KE in the design and evaluation of clothing products as well as the development of intelligent clothing design systems from the vantage point of designers. Second, it investigates the role of KE in the customization of online clothing recommendation systems and the optimization of retail environments, as perceived by consumers. Finally, with the research methodologies of KE as a focal point, this paper discusses the principal challenges and opportunities currently confronting the field of clothing Kansei research.

At present, studies in the domain of clothing KE have achieved partial progress, but there are still some challenges to be solved in the concept, technical methods and area of application. In the future, multimodal and multisensory user Kansei acquisition, multidimensional product deconstruction, artificial intelligence (AI) enabling KE research and clothing sales environment Kansei design will become new development trends.

This study provides significant directions and concepts in the technology, methods and application types of KE, which is helpful to better apply KE to emotional clothing design.

Although previous research has recognized the pivotal role of mobile social media in knowledge sharing among project members, little is known about what factors affect knowledge sharing in mobile social media groups (MSMGs). Against this background, using normative social influence theory, this study attempts to explore factors influencing knowledge sharing in MSMGs.

Data from 205 Chinese construction project members are collected and used for analysis. Ordinary least squares regression by Stata 16 is used to test the proposed hypotheses.

Concerning role norms, gender difference in knowledge sharing behavior (KSB) is found, while it is not the case for knowledge quality (KQ). Work experience is found to positively affect KQ, but shows no influence on KSB. As for group norms, the inverted-U relationship between number of members and KSB is partially supported. In addition, organizational norms generally exhibit the greatest influence on both KSB and KQ among the three forms of norms.

This study deepens the understanding of knowledge sharing factors in mobile social media environments and affords practical implications for how to make full use of social media for knowledge management within construction project teams.

The effects of gendered views on employee voice are of great importance for knowledge sharing within public universities. Yet, they are still neglected by current human resource management and entrepreneurship literature. While strengthening themselves by reinforcing the strengths and opportunities, public universities can generate entrepreneurial opportunities through various knowledge-sharing mechanisms, including social networks and employee voice. This became a crucial lever for public universities to leverage competitive advantages and to support entrepreneurial activities through network knowledge-based sharing. For this purpose, this study aims to examine the various aspects of entrepreneurship via the voice of employees, emphasizing the moderating effect of gender and the mediating role of social networks on the link between employee voice and the entrepreneurial atmosphere of universities.

The authors collected survey data from a cross-sectional sample of 335 employees engaged in entrepreneurship activities within public universities in an emerging economy context and analyzed the data using partial least squares structural equation modeling (PLS-SEM) with the Smart-PLS software.

The PLS-SEM analysis found that different dimensions of the university entrepreneurial climate (communication, knowledge sharing and innovative climate) positively impact members’ voices within public universities. This effect is amplified by social networks, which are crucial for spreading knowledge among faculty, thereby fostering a more open and collaborative academic environment.

When acting, the university top management team should encourage the generation and dissemination of entrepreneurial ideas to nurture a dynamic entrepreneurial atmosphere and social involvement, ultimately supporting sustainable competitive advantages through a culture of strategic knowledge sharing. The results have practical implications for university managers, entrepreneurship education actors, administrators, policymakers and entrepreneurial ecosystem actors, by demonstrating how social networks can amplify the dissemination of ideas and entrepreneurial spirit.

This research explores how entrepreneurship and social networks can help faculty members have a stronger influence in academic settings. It also fills in the gaps in knowledge about how human resource management and entrepreneurship can work together to create a more communicative and innovative academic environment. Additionally, this study brings new ideas to existing literature by looking at how gender differences can affect employee voice, particularly emphasizing the importance of women in leadership roles at universities. This study is also the first to delve into how entrepreneurship and social networks, along with gender perceptions, play a role in shaping the voice of employees in a public university.

This study aims to investigate the direct and indirect relationship between board characteristics and corporate tax avoidance using the environmental, social and governance (ESG) index as a mediating variable in G20 countries.

To test the direct and indirect effects between board characteristics and tax avoidance using structural equation model analysis, this study used a panel data set of 522 companies from G20 countries between 2015 and 2021.

The regression results show that ESG reporting mediates the relationship between the board of directors and tax avoidance in G20 countries.

The findings have some policy and practical implications that may help regulators improve the quality of transactions and achieve more efficient market supervision. They recommend that governments implement regulations and restrictions on corporate tax avoidance through board mechanisms in G20 countries.

The paper enables information users to assess future growth opportunities by emphasizing the importance of ESG policies and board characteristics in evaluating companies.

Although previous literature has investigated the direct relationship between the board of directors and tax avoidance, the present work focused on considering the direct and indirect association between the board of directors and tax avoidance through the mediating effect of ESG reporting, which has not been widely used in ESG studies so far.